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IBM Cognos vs SAP BusinessObjects Business Intelligence Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
IBM Cognos offers mixed returns; some save significantly, others find it costly, but generally enhances insights and processes.
Sentiment score
6.2
ROI from SAP BusinessObjects varies; success depends on factors like user volume, setup, and integration with existing systems.
 

Customer Service

Sentiment score
6.5
IBM Cognos support is responsive and expert but criticized for high costs, slow resolutions, and complexity in customer service.
Sentiment score
6.4
Customer service reviews for SAP BusinessObjects BI Platform are mixed, with varied experiences in response time and technical expertise.
I rate technical support from IBM as eight out of ten, indicating a high quality of service.
 

Scalability Issues

Sentiment score
7.5
IBM Cognos offers scalable solutions, supporting large deployments with proper server architecture, powerful hardware, and seamless software integration.
Sentiment score
7.8
SAP BusinessObjects BI is scalable, supports high user volume, and allows server additions for performance, despite complexity.
It can be scaled out to other teams, but requires building cubes and implementing policies.
 

Stability Issues

Sentiment score
7.2
IBM Cognos is praised for stability and performance, surpassing competitors, with minor issues often due to server configuration.
Sentiment score
7.0
SAP BusinessObjects BI Platform stability varies, influenced by updates, configuration, and resource allocation, affecting performance in large environments.
I rate the stability of this solution as nine out of ten, indicating it is highly stable.
 

Room For Improvement

IBM Cognos needs UI upgrades, better data visualization, improved performance, and advanced self-service features to compete with rivals.
SAP BusinessObjects needs improved user-friendliness, integration, performance, flexibility, and support, with better visualization, administration, and training.
There is room for improvement in self-service analytics and predictiveness.
SAP BusinessObjects is expected to be phased out by 2027 as reports are moving to SAP Analytics Cloud.
 

Setup Cost

IBM Cognos is costlier but offers extensive features, complex licensing, and competitive SaaS options for SMEs, emphasizing negotiation.
SAP BusinessObjects BI Platform's complex and high-cost licensing hinders suitability for budget-constrained medium-sized enterprises.
I rate pricing as a four, meaning it is more expensive compared to other solutions.
 

Valuable Features

IBM Cognos offers powerful analytics, flexible reporting, strong visualization, and robust security with scalability and ease of use.
SAP BusinessObjects BI Platform excels in data integration, user-friendly reporting, and advanced scheduling, enhancing decision-making and data visualization.
IBM Cognos is a robust governed platform with significant security features and provides excellent graphics and reporting.
The important features include a dashboard and reporting capabilities through SAP Analytics Cloud, which I consider to be a better version than the initial BusinessObjects platform.
 

Categories and Ranking

IBM Cognos
Ranking in BI (Business Intelligence) Tools
7th
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
134
Ranking in other categories
Reporting (4th)
SAP BusinessObjects Busines...
Ranking in BI (Business Intelligence) Tools
6th
Average Rating
7.8
Reviews Sentiment
7.3
Number of Reviews
104
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the BI (Business Intelligence) Tools category, the mindshare of IBM Cognos is 3.4%, down from 4.3% compared to the previous year. The mindshare of SAP BusinessObjects Business Intelligence Platform is 3.7%, down from 5.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
BI (Business Intelligence) Tools
 

Featured Reviews

AMOL JAJU - PeerSpot reviewer
Offers ad hoc analysis reports and good for operational dashboarding
There used to be many valuable features, but in the last three or four years, whatever IBM is doing with enhancements, it has taken a lot of time to build and develop. But the best usage of Cognos is the ad hoc analysis reports. I really like that. Our customers also like that. But now the usage of Cognos and OBIE is reduced by various business users because people and business users are now more focused on analytics, slice and dice, and the dashboard, and the widgets.
Mo Sayed - PeerSpot reviewer
Dashboarding and reporting become more efficient with robust analytics capabilities
This platform is very important to us because it offers a dashboard and includes SAP Analytics Cloud for reporting. The analytics is a reporting platform with a separate license from the planning platform. We use this primarily for dashboarding The important features include a dashboard and…
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Comparison Review

it_user79932 - PeerSpot reviewer
Feb 4, 2015
Comparison of SAP BO, Tableau, QlikView, Cognos, Microsoft, OBIEE and Pentaho
1. SAP BO/BI Enterprise scalability Security Ease of use Semantic layer 2. Tableau Visualization Data discovery Turnaround time 3. IBM Cognos Enterprise scalability Security In-memory feature 4. MS BI - Flexibility 5. Pentaho - Open source but still enterprise grade 6. QlikView Data…
 

Top Industries

By visitors reading reviews
Educational Organization
54%
Financial Services Firm
7%
Computer Software Company
4%
Manufacturing Company
4%
Financial Services Firm
16%
Computer Software Company
11%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Seeking lightweight open source BI software
It depends on the Data architecture and the complexity of your requirement. Some great tools in the market are Qlik Sense, Power BI, OBIEE, Tableau, etc. I have recently started using Cognos Enter...
What do you like most about IBM Cognos?
The solution's most valuable feature is its ease of use, which makes it easily compatible with other tools.
What needs improvement with IBM Cognos?
There is room for improvement in self-service analytics and predictiveness.
Seeking lightweight open source BI software
There are many...It would rather depend what System BI architecture or Enterprise legacy you have at your end...I would recommend as follows: 1) If you have legacies of SAP, Oracle - look for SAP...
Tableau vs. Business Objects - Which is a better solution for visualization and analysis?
Both tools have their positives and negatives. First, I should mention that I am relatively new to Tableau. I have been working on and off Tableau for about a year, but getting to work on it consta...
What do you like most about SAP BusinessObjects Business Intelligence Platform?
What I like the most about SAP BusinessObjects BI Platform is that it has significantly improved our decision-making process.
 

Also Known As

Cognos, Cognos Analytics, IBM Cognos Analytics
SAP BusinessObjects BI Platform, SAP BusinessObjects, Business Objects
 

Overview

 

Sample Customers

More than 23,000 leading organizations across multiple industries use Cognos. Some examples of Cognos customers include BMW Financial Services, Quinte Health Care, Troy Corporation, Michigan State University, and GKN Land System.
SRAM, Kennametal, Fairfax Water, British American Tobacco, Velux, and FedEx.
Find out what your peers are saying about IBM Cognos vs. SAP BusinessObjects Business Intelligence Platform and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.