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IBM Cognos vs SAP BusinessObjects Business Intelligence Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.8
IBM Cognos boosts efficiency, saves over $650k annually, improving data insights and operational performance, with varied ROI based on implementation.
Sentiment score
5.8
SAP BusinessObjects BI Platform yields high ROI in large deployments, despite steep costs, through efficiency and decision-making improvements.
The initial investment will be more, but the ROI is also good, so they can consider it if they're looking for something in the long run.
Associate Software Enginner at Siddaganga Institute of Technology
For most of my clients using the on-premises version of SAP BusinessObjects Business Intelligence Platform, the return on investment is positive due to its affordability and ability to handle diverse reporting needs while automating information distribution.
Data Analytics Manager at Dangote Industries Limited
I have seen a return on investment so far in the form of saved time and resources.
SAP Consultant at Sierra Digital Inc
 

Customer Service

Sentiment score
6.4
IBM Cognos support quality varies, with competent tech support; costs and partner reliance are noted; ratings mostly 6-9.
Sentiment score
6.5
Customer service for SAP BusinessObjects is mixed, showing both responsiveness and delays, with inconsistent technical support quality.
Our systems team, operating on a lot of Red Hat Enterprise Linux and maintaining long-term relations with IBM, benefits from good support coverage.
EDW Manager at a university with 1,001-5,000 employees
I rate technical support from IBM as eight out of ten, indicating a high quality of service.
head of commercial at Assimil8 Ltd.
I would rate their technical support as excellent.
IT at a marketing services firm with 10,001+ employees
I have experience with SAP technical support and have supported customers, including those in financial services.
Data Analytics Manager at Dangote Industries Limited
Sometimes, they forward my ticket to the technical team, especially when my issue involves technical aspects that basis people may not be familiar with.
SAP Consultant at Sierra Digital Inc
 

Scalability Issues

Sentiment score
7.4
IBM Cognos is generally scalable, handling thousands of users, though some face configuration challenges in distributed systems.
Sentiment score
7.6
SAP BusinessObjects BI Platform efficiently scales for global enterprises, supporting thousands of users with seamless advanced analytics integration.
It can be scaled out to other teams, but requires building cubes and implementing policies.
head of commercial at Assimil8 Ltd.
The scalability of SAP BusinessObjects Business Intelligence Platform is adequate; it is very scalable and grows with my organization's needs.
Senior Data Engineer at a tech vendor with 10,001+ employees
I rate the scalability of SAP BusinessObjects Business Intelligence Platform as a nine due to performance issues related to optimizing parts.
SAP Consultant at Sierra Digital Inc
 

Stability Issues

Sentiment score
7.2
IBM Cognos is generally stable, with occasional issues due to external factors, poor design, or large queries.
Sentiment score
6.9
SAP BusinessObjects BI Platform is stable and robust with proper configuration, despite occasional bugs and integration challenges.
I rate the stability of this solution as nine out of ten, indicating it is highly stable.
head of commercial at Assimil8 Ltd.
When they tried upgrading from 4.2 to 4.3, they found it buggy in some reports, which was quite problematic.
Senior Consultant at Keyrus
 

Room For Improvement

IBM Cognos needs better data visualization, simplified database connections, enhanced interface, and improved performance to compete with Tableau.
SAP BusinessObjects BI Platform faces challenges in performance, integration, user experience, setup, flexibility, and costly licensing.
There is room for improvement in self-service analytics and predictiveness.
head of commercial at Assimil8 Ltd.
Since IBM Cognos is a futuristic platform with many robust features, it takes time to grasp all the features and how they work, so there is a learning curve.
Senior Data Engineer at a tech vendor with 10,001+ employees
We are generally satisfied, but I am not certain if IBM Cognos meets every feature request from users since we only provide IBM Cognos as our standard and do not maintain infrastructure for other tools.
EDW Manager at a university with 1,001-5,000 employees
I've worked with other tools, for example, Microsoft Power BI, which is visualization-wise very strong.
Senior Consultant at Keyrus
SAP BusinessObjects is expected to be phased out by 2027 as reports are moving to SAP Analytics Cloud.
SAP enterpise cloud architect at ECC Experienced Certified Consulting
I would appreciate integration with Outlook as an additional feature in the future to make it closer to a perfect score.
IT at a marketing services firm with 10,001+ employees
 

Setup Cost

IBM Cognos is costly but valued for features; negotiate near fiscal year-end for discounts, especially through partners.
SAP BusinessObjects BI Platform's licensing is flexible but costly compared to alternatives, suited for large enterprises, budget-sensitive for smaller businesses.
I rate pricing as a four, meaning it is more expensive compared to other solutions.
head of commercial at Assimil8 Ltd.
SAP BTP is an expensive solution.
Associate Software Enginner at Siddaganga Institute of Technology
The price is very competitive and reliable.
IT at a marketing services firm with 10,001+ employees
I rate the pricing for SAP BusinessObjects Business Intelligence Platform as a seven or eight.
SAP Consultant at Sierra Digital Inc
 

Valuable Features

IBM Cognos offers flexible reporting, interactive dashboards, AI insights, and comprehensive BI functions for enhanced decision-making and scalability.
SAP BusinessObjects BI Platform offers scalable, user-friendly reporting with robust features, enhancing decision-making and data governance.
The AI features in IBM Cognos helped me gain deeper insights into our business processes, enabling me to make data-driven decisions easily and understand which points need our attention and which areas of our business are performing well.
Senior Data Engineer at a tech vendor with 10,001+ employees
IBM Cognos is a robust governed platform with significant security features and provides excellent graphics and reporting.
head of commercial at Assimil8 Ltd.
IBM Cognos is evaluated and complies fully with all our security standards.
EDW Manager at a university with 1,001-5,000 employees
For calculations, SAP BusinessObjects Business Intelligence Platform outperforms all other tools such as Power BI and Tableau, showing more accuracy, reliability, and flexibility compared to all other BI tools worldwide.
SAP Consultant at Sierra Digital Inc
Since we started using SAP BusinessObjects Business Intelligence Platform, we have been able to make faster, data-driven business decisions based on actual data insights and data analysis, which has accelerated our ability to make better decisions for our business productivity.
Senior Data Engineer at a tech vendor with 10,001+ employees
The best feature about it for me, and for them, is the fact that you have a universe that is well made.
Senior Consultant at Keyrus
 

Categories and Ranking

IBM Cognos
Ranking in BI (Business Intelligence) Tools
9th
Average Rating
8.2
Reviews Sentiment
6.0
Number of Reviews
136
Ranking in other categories
Reporting (5th)
SAP BusinessObjects Busines...
Ranking in BI (Business Intelligence) Tools
6th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
112
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the BI (Business Intelligence) Tools category, the mindshare of IBM Cognos is 1.3%, down from 3.6% compared to the previous year. The mindshare of SAP BusinessObjects Business Intelligence Platform is 2.3%, down from 3.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
BI (Business Intelligence) Tools Market Share Distribution
ProductMarket Share (%)
SAP BusinessObjects Business Intelligence Platform2.3%
IBM Cognos1.3%
Other96.4%
BI (Business Intelligence) Tools
 

Featured Reviews

reviewer2648136 - PeerSpot reviewer
EDW Manager at a university with 1,001-5,000 employees
Centralized reporting has supported university-wide regulatory dashboards and secure data access
From my experience, we use regular dashboarding with IBM Cognos for producing scheduled reports and for mandatory regulatory reporting. All our departments use IBM Cognos, with each department developing their own reports while our corporate IT team provides the data. Some people use the interactive dashboards feature of IBM Cognos, and there are also other tools in use. I think some users utilize Power BI and Tableau, but our IT organization only provides IBM Cognos as an enterprise business intelligence and reporting tool. IBM Cognos is evaluated and complies fully with all our security standards. In my opinion, IBM Cognos is very stable. It has been around for many years and many users are familiar with it, ensuring it performs well in its intended capacity. The benefits of choosing IBM Cognos, aside from cost savings, include having institutional knowledge for maintaining this infrastructure and a reliable solution that enhances developer productivity, given our team's extensive experience with IBM Cognos.
Declan Dempsey - PeerSpot reviewer
Senior Consultant at Keyrus
Provides efficient data reporting while needing easier deployment and improved interface
Users tend to put everything into Excel, though I try to discourage this. The best feature about it for me, and for them, is the fact that you have a universe that is well made. This means you don't have those months that get assigned. You can just get to the point and get a report very quickly. Unfortunately, in some ways, it's a double-edged sword because it becomes more of a self-service ETL, even for the reporting team. If you have a decent universe and you just want to quickly get something together, it's very usable. Compared to Click, you can drop those reports very quickly.
report
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Comparison Review

it_user79932 - PeerSpot reviewer
Senior Manager - BI Head with 5,001-10,000 employees
Feb 4, 2015
Comparison of SAP BO, Tableau, QlikView, Cognos, Microsoft, OBIEE and Pentaho
1. SAP BO/BI Enterprise scalability Security Ease of use Semantic layer 2. Tableau Visualization Data discovery Turnaround time 3. IBM Cognos Enterprise scalability Security In-memory feature 4. MS BI - Flexibility 5. Pentaho - Open source but still enterprise grade 6. QlikView Data…
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Insurance Company
10%
Manufacturing Company
9%
Computer Software Company
8%
Financial Services Firm
15%
Computer Software Company
10%
Manufacturing Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business34
Midsize Enterprise23
Large Enterprise86
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise19
Large Enterprise67
 

Questions from the Community

Seeking lightweight open source BI software
It depends on the Data architecture and the complexity of your requirement. Some great tools in the market are Qlik Sense, Power BI, OBIEE, Tableau, etc. I have recently started using Cognos Enter...
What do you like most about IBM Cognos?
The solution's most valuable feature is its ease of use, which makes it easily compatible with other tools.
What needs improvement with IBM Cognos?
Since IBM Cognos is a futuristic platform with many robust features, it takes time to grasp all the features and how they work, so there is a learning curve. The more I use this platform, the more ...
Seeking lightweight open source BI software
There are many...It would rather depend what System BI architecture or Enterprise legacy you have at your end...I would recommend as follows: 1) If you have legacies of SAP, Oracle - look for SAP...
Tableau vs. Business Objects - Which is a better solution for visualization and analysis?
Both tools have their positives and negatives. First, I should mention that I am relatively new to Tableau. I have been working on and off Tableau for about a year, but getting to work on it consta...
What do you like most about SAP BusinessObjects Business Intelligence Platform?
What I like the most about SAP BusinessObjects BI Platform is that it has significantly improved our decision-making process.
 

Also Known As

Cognos, Cognos Analytics, IBM Cognos Analytics
SAP BusinessObjects BI Platform, SAP BusinessObjects, Business Objects
 

Overview

 

Sample Customers

More than 23,000 leading organizations across multiple industries use Cognos. Some examples of Cognos customers include BMW Financial Services, Quinte Health Care, Troy Corporation, Michigan State University, and GKN Land System.
SRAM, Kennametal, Fairfax Water, British American Tobacco, Velux, and FedEx.
Find out what your peers are saying about IBM Cognos vs. SAP BusinessObjects Business Intelligence Platform and other solutions. Updated: December 2025.
879,455 professionals have used our research since 2012.