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IBM Cognos vs SAP BusinessObjects Business Intelligence Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
Organizations benefit from IBM Cognos by saving costs, reducing delivery times, enhancing productivity, and improving data insights and decision-making.
Sentiment score
5.8
SAP BusinessObjects BI Platform yields high ROI in large deployments, despite steep costs, through efficiency and decision-making improvements.
I have seen a return on investment with time savings and productivity gains, as we have consistent, governed data models that reduce the risk of errors by eliminating manual data entry.
Senior Software Engineer at McKinsey and Company
I have seen a return on investment, as I mentioned earlier about time saving and productivity gains, with a consistent governed data model that reduces the risk of errors.
Sr. Project Manager at GlaxoSmithKline
The initial investment will be more, but the ROI is also good, so they can consider it if they're looking for something in the long run.
Associate Software Enginner at Siddaganga Institute of Technology
For most of my clients using the on-premises version of SAP BusinessObjects Business Intelligence Platform, the return on investment is positive due to its affordability and ability to handle diverse reporting needs while automating information distribution.
Data Analytics Manager at Dangote Industries Limited
I have seen a return on investment so far in the form of saved time and resources.
SAP Consultant at Sierra Digital Inc
 

Customer Service

Sentiment score
6.4
IBM Cognos support varies; online resources and knowledgeable staff assist, but complex issues lead to frustration with resolution times.
Sentiment score
6.5
Customer service for SAP BusinessObjects is mixed, showing both responsiveness and delays, with inconsistent technical support quality.
Our systems team, operating on a lot of Red Hat Enterprise Linux and maintaining long-term relations with IBM, benefits from good support coverage.
EDW Manager at a university with 1,001-5,000 employees
I rate technical support from IBM as eight out of ten, indicating a high quality of service.
head of commercial at Assimil8 Ltd.
they are slow to respond to my queries
Senior Software Engineer at McKinsey and Company
I would rate their technical support as excellent.
IT at a marketing services firm with 10,001+ employees
I have experience with SAP technical support and have supported customers, including those in financial services.
Data Analytics Manager at Dangote Industries Limited
Sometimes, they forward my ticket to the technical team, especially when my issue involves technical aspects that basis people may not be familiar with.
SAP Consultant at Sierra Digital Inc
 

Scalability Issues

Sentiment score
7.4
IBM Cognos is praised for its scalability, though it requires correct hardware and configuration to optimize performance fully.
Sentiment score
7.6
SAP BusinessObjects BI Platform efficiently scales for global enterprises, supporting thousands of users with seamless advanced analytics integration.
The scalability of IBM Cognos is very good, as it has continued growing with my organization's needs, allowing us to analyze and store a significant amount of data and handle our organization's growth efficiently.
Sr. Project Manager at GlaxoSmithKline
It can be scaled out to other teams, but requires building cubes and implementing policies.
head of commercial at Assimil8 Ltd.
The scalability of SAP BusinessObjects Business Intelligence Platform is adequate; it is very scalable and grows with my organization's needs.
Senior Data Engineer at LTI LATAM and Toubro Improtech
I rate the scalability of SAP BusinessObjects Business Intelligence Platform as a nine due to performance issues related to optimizing parts.
SAP Consultant at Sierra Digital Inc
 

Stability Issues

Sentiment score
7.2
IBM Cognos is reliable with correct setup, but complex tasks and high loads may cause occasional performance slowdowns.
Sentiment score
6.9
SAP BusinessObjects BI Platform is stable and robust with proper configuration, despite occasional bugs and integration challenges.
Even though we deal with a huge amount of data, it is capable of handling it, making it very stable.
Senior Software Engineer at McKinsey and Company
I rate the stability of this solution as nine out of ten, indicating it is highly stable.
head of commercial at Assimil8 Ltd.
When they tried upgrading from 4.2 to 4.3, they found it buggy in some reports, which was quite problematic.
Senior Consultant at Keyrus
 

Room For Improvement

IBM Cognos needs better data visualization, user interface, and integration improvements to compete effectively with Tableau and Power BI.
SAP BusinessObjects BI Platform faces challenges in performance, integration, user experience, setup, flexibility, and costly licensing.
Integration with Azure login makes trouble.
Sr. Project Manager at GlaxoSmithKline
There is room for improvement in self-service analytics and predictiveness.
head of commercial at Assimil8 Ltd.
Since IBM Cognos is a futuristic platform with many robust features, it takes time to grasp all the features and how they work, so there is a learning curve.
Senior Data Engineer at LTI LATAM and Toubro Improtech
I've worked with other tools, for example, Microsoft Power BI, which is visualization-wise very strong.
Senior Consultant at Keyrus
SAP BusinessObjects is expected to be phased out by 2027 as reports are moving to SAP Analytics Cloud.
SAP enterpise cloud architect at ECC Experienced Certified Consulting
I would appreciate integration with Outlook as an additional feature in the future to make it closer to a perfect score.
IT at a marketing services firm with 10,001+ employees
 

Setup Cost

IBM Cognos offers comprehensive features with competitive pricing, making it cost-effective for enterprises despite perceived high costs.
SAP BusinessObjects BI Platform's licensing is flexible but costly compared to alternatives, suited for large enterprises, budget-sensitive for smaller businesses.
I rate pricing as a four, meaning it is more expensive compared to other solutions.
head of commercial at Assimil8 Ltd.
I believe the pricing is affordable and pocket-friendly for every organization.
Senior Software Engineer at McKinsey and Company
SAP BTP is an expensive solution.
Associate Software Enginner at Siddaganga Institute of Technology
The price is very competitive and reliable.
IT at a marketing services firm with 10,001+ employees
I rate the pricing for SAP BusinessObjects Business Intelligence Platform as a seven or eight.
SAP Consultant at Sierra Digital Inc
 

Valuable Features

IBM Cognos excels in reporting, integration, security, and analytics, providing essential tools for data-driven enterprise decision-making.
SAP BusinessObjects BI Platform offers scalable, user-friendly reporting with robust features, enhancing decision-making and data governance.
The AI features in IBM Cognos helped me gain deeper insights into our business processes, enabling me to make data-driven decisions easily and understand which points need our attention and which areas of our business are performing well.
Senior Data Engineer at LTI LATAM and Toubro Improtech
IBM Cognos transforms raw data into insights and analytics, enabling our data team to make great insights and data-driven decisions easily.
Senior Software Engineer at McKinsey and Company
I love the seamless and efficient data integration capability of IBM Cognos Analytics, where it allows us easy merging of data from various sources such as customer feedback and sales figures.
Sr. Project Manager at GlaxoSmithKline
For calculations, SAP BusinessObjects Business Intelligence Platform outperforms all other tools such as Power BI and Tableau, showing more accuracy, reliability, and flexibility compared to all other BI tools worldwide.
SAP Consultant at Sierra Digital Inc
Since we started using SAP BusinessObjects Business Intelligence Platform, we have been able to make faster, data-driven business decisions based on actual data insights and data analysis, which has accelerated our ability to make better decisions for our business productivity.
Senior Data Engineer at LTI LATAM and Toubro Improtech
The best feature about it for me, and for them, is the fact that you have a universe that is well made.
Senior Consultant at Keyrus
 

Categories and Ranking

IBM Cognos
Ranking in BI (Business Intelligence) Tools
7th
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
138
Ranking in other categories
Reporting (4th)
SAP BusinessObjects Busines...
Ranking in BI (Business Intelligence) Tools
6th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
112
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the BI (Business Intelligence) Tools category, the mindshare of IBM Cognos is 1.3%, down from 3.8% compared to the previous year. The mindshare of SAP BusinessObjects Business Intelligence Platform is 2.3%, down from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
BI (Business Intelligence) Tools Market Share Distribution
ProductMarket Share (%)
SAP BusinessObjects Business Intelligence Platform2.3%
IBM Cognos1.3%
Other96.4%
BI (Business Intelligence) Tools
 

Featured Reviews

Christine Wanjiru - PeerSpot reviewer
Sr. Project Manager at GlaxoSmithKline
Reporting workflows have become faster and data-driven decisions are made confidently
The best features IBM Cognos offers include seamless data integration, AI-powered insights, and user-friendly dashboards that really make my job easier. The AI-powered insights help me automatically identify patterns and insights where they enhance analysis depth effortlessly, and this feature has been very instrumental in uncovering variable insights that might have otherwise gone unnoticed. When it comes to seamless data integration, I love the seamless and efficient data integration capability of IBM Cognos Analytics, where it allows us easy merging of data from various sources such as customer feedback and sales figures. The smooth integration process streamlines workflow efficiency and enhances overall data management practice. I also really love the user-friendly and intuitive dashboards where IBM Cognos Analytics enables quick creation of custom dashboards and an easy understanding of visual data presentation, allowing us to identify trends at a glance and enhance our analytical capabilities. IBM Cognos has positively impacted my organization since implementing this tool, as it has been very helpful with a particularly strong data analysis capability that helps us in business planning. Its strong data analysis capability helps us for business planning, and the great reporting capacity helps update all the leadership management about the business in one report. Auto-scheduling and report generation is a good feature that saves a significant amount of time. Specific outcomes that show how IBM Cognos has helped my organization include saving time, as we have been able to save forty to fifty percent of our time with its auto-scheduling and report generation functionality.
Declan Dempsey - PeerSpot reviewer
Senior Consultant at Keyrus
Provides efficient data reporting while needing easier deployment and improved interface
Users tend to put everything into Excel, though I try to discourage this. The best feature about it for me, and for them, is the fact that you have a universe that is well made. This means you don't have those months that get assigned. You can just get to the point and get a report very quickly. Unfortunately, in some ways, it's a double-edged sword because it becomes more of a self-service ETL, even for the reporting team. If you have a decent universe and you just want to quickly get something together, it's very usable. Compared to Click, you can drop those reports very quickly.
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Comparison Review

it_user79932 - PeerSpot reviewer
Senior Manager - BI Head with 5,001-10,000 employees
Feb 4, 2015
Comparison of SAP BO, Tableau, QlikView, Cognos, Microsoft, OBIEE and Pentaho
1. SAP BO/BI Enterprise scalability Security Ease of use Semantic layer 2. Tableau Visualization Data discovery Turnaround time 3. IBM Cognos Enterprise scalability Security In-memory feature 4. MS BI - Flexibility 5. Pentaho - Open source but still enterprise grade 6. QlikView Data…
 

Top Industries

By visitors reading reviews
Financial Services Firm
13%
Insurance Company
10%
Manufacturing Company
9%
Computer Software Company
7%
Financial Services Firm
14%
Computer Software Company
9%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business34
Midsize Enterprise23
Large Enterprise88
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise19
Large Enterprise67
 

Questions from the Community

Seeking lightweight open source BI software
It depends on the Data architecture and the complexity of your requirement. Some great tools in the market are Qlik Sense, Power BI, OBIEE, Tableau, etc. I have recently started using Cognos Enter...
What do you like most about IBM Cognos?
The solution's most valuable feature is its ease of use, which makes it easily compatible with other tools.
What needs improvement with IBM Cognos?
Since IBM Cognos is a futuristic platform with many robust features, it takes time to grasp all the features and how they work, so there is a learning curve. The more I use this platform, the more ...
Seeking lightweight open source BI software
There are many...It would rather depend what System BI architecture or Enterprise legacy you have at your end...I would recommend as follows: 1) If you have legacies of SAP, Oracle - look for SAP...
Tableau vs. Business Objects - Which is a better solution for visualization and analysis?
Both tools have their positives and negatives. First, I should mention that I am relatively new to Tableau. I have been working on and off Tableau for about a year, but getting to work on it consta...
 

Also Known As

Cognos, Cognos Analytics, IBM Cognos Analytics
SAP BusinessObjects BI Platform, SAP BusinessObjects, Business Objects
 

Overview

 

Sample Customers

More than 23,000 leading organizations across multiple industries use Cognos. Some examples of Cognos customers include BMW Financial Services, Quinte Health Care, Troy Corporation, Michigan State University, and GKN Land System.
SRAM, Kennametal, Fairfax Water, British American Tobacco, Velux, and FedEx.
Find out what your peers are saying about IBM Cognos vs. SAP BusinessObjects Business Intelligence Platform and other solutions. Updated: February 2026.
881,455 professionals have used our research since 2012.