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Microsoft Intune vs Rapid7 InsightVM vs Workspace ONE UEM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.0
Microsoft Intune delivers high ROI through cost savings, increased efficiency, reduced costs, and streamlined, secure device management.
Sentiment score
6.5
Rapid7 InsightVM reduces cyber risks and incidents, enhancing security and cost-efficiency, with positive financial and risk reduction outcomes.
Sentiment score
6.5
Workspace ONE UEM users reported improved security, reduced IT workload, and cost savings, with varying ROI experiences and future potential.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
IT Systems Engineer at Syracuse University
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
Subject Matter Expert at Engage IT Services Pvt Ltd
With Microsoft Intune, tasks such as device provisioning, policy deployment, application delivery, and compliance enforcement require less manual effort than in more traditional management models.
Endpoint Cloud Solution Architect at Lutech
 

Customer Service

Sentiment score
5.6
Microsoft Intune's support receives mixed feedback; premium users fare better, while others face delays and inconsistent service quality.
Sentiment score
6.9
Rapid7 InsightVM's customer service is praised for professionalism, though some experience delays; dedicated managers are preferred by some.
Sentiment score
5.9
Workspace ONE UEM support varies in effectiveness, with inconsistency and delays, but escalated cases often receive excellent assistance.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
IT Systems Engineer at Syracuse University
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
Engineer at a healthcare company with 5,001-10,000 employees
Support is not available promptly, especially when issues are escalated to another region.
Head Of Cyber Security at Super Secure
Sometimes support requests coincide with holidays in their support region, causing slight delays.
Professional services team lead at a tech services company with 1,001-5,000 employees
I cannot comment specifically regarding the support part because I have never needed Rapid7 support for the InsightVM solution as it is very stable.
Senior Manager - Pre-Sales at Trillium Information Security Systems
Support responds immediately, but I see that some engineers are new or they don't have experience collecting logs, so they take two to three days to come back.
Sr. Technical Specialist & Team lead at Wysetek Systems Technologists Pvt. Ltd.
The support side has recently become weaker compared to what it used to be with VMware.
Trainer/Consultant at Koenig Solutions Pvt. Ltd.
 

Scalability Issues

Sentiment score
6.8
Microsoft Intune excels in scalability, efficiently supporting diverse environments and device types, with high ratings despite macOS limitations.
Sentiment score
7.5
Rapid7 InsightVM is highly scalable, flexible, and well-suited for varied environments, accommodating growth without performance issues.
Sentiment score
7.6
Workspace ONE UEM is praised for scalability and flexibility, supporting diverse enterprises with minimal issues, especially in cloud deployments.
The scalability of Microsoft Intune is ten out of ten.
Solutions Architect at a computer software company with 51-200 employees
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
Engineer, Systems Admin . at a financial services firm with 5,001-10,000 employees
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
Director at Provisioned
Scalability in the Rapid7 InsightVM solution is straightforward.
Senior Manager - Pre-Sales at Trillium Information Security Systems
Rapid7 InsightVM is recommended for large-scale companies with more than 30,000 users.
Enterprise Security Architect at a energy/utilities company with 10,001+ employees
According to the environment requirements, we can scale the solution as needed.
Professional services team lead at a tech services company with 1,001-5,000 employees
 

Stability Issues

Sentiment score
6.8
Microsoft Intune is reliable with minor glitches, offering strong security and management, and benefits from recent performance improvements.
Sentiment score
8.1
Rapid7 InsightVM is reliable and stable, despite occasional communication issues, scoring highly in user satisfaction ratings.
Sentiment score
7.6
Workspace ONE UEM is stable and reliable, though complex environments and updates may occasionally cause issues, especially on-premise.
We have not experienced downtime, bugs, or glitches.
Head of IT at TWM SOLICITORS LLP
It appears Microsoft Intune undergoes changes without informing customers.
Support Engineer at a tech services company with 201-500 employees
In my experience, Microsoft Intune is a stable platform as it is a cloud-based service, and updates are regularly delivered by Microsoft.
IT Administrator at Newrest Inflight España, S.A
We have not faced any issues with stability, and I would rate it a nine out of ten.
Professional services team lead at a tech services company with 1,001-5,000 employees
The stability of Rapid7 InsightVM is excellent.
0 at a tech vendor with 5,001-10,000 employees
There have been some challenges, especially with support response times, which affect stability.
Head Of Cyber Security at Super Secure
 

Room For Improvement

Microsoft Intune faces challenges with compatibility, usability, and integration, needing improvements in automation, security, and user interface.
Rapid7 InsightVM users seek improved integration, reporting, and usability with better support, automation, cloud features, and secure ticketing.
Workspace ONE UEM users seek better reporting, integration, and user-friendliness, with concerns about scalability, pricing, and training resources.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
Strategy & Portfolio Advisor at a insurance company with 1,001-5,000 employees
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
Engineer at a healthcare company with 5,001-10,000 employees
Having the ability to build our own audit file, similar to a feature in Tenable, would be beneficial.
Professional services team lead at a tech services company with 1,001-5,000 employees
The major improvement needed is prompt support.
Head Of Cyber Security at Super Secure
The current process requires manually telling IT teams to remediate vulnerabilities, and then they update the status of these vulnerabilities in the platform.
Senior Manager - Pre-Sales at Trillium Information Security Systems
Another concern is that support is getting reduced by Workspace ONE; some customers are saying there are support issues on Workspace ONE right now.
Sr. Technical Specialist & Team lead at Wysetek Systems Technologists Pvt. Ltd.
The documentation is not comprehensive compared to other VMware solutions or Microsoft documentation.
Trainer/Consultant at Koenig Solutions Pvt. Ltd.
 

Setup Cost

Microsoft Intune offers competitive pricing with comprehensive features, ideal for large organizations, though complex licensing can challenge smaller businesses.
Rapid7 InsightVM's pricing is asset-based and flexible, with costs often high but valued for simplicity and included support.
Workspace ONE UEM is often pricier than competitors, with costs affected by user count, features, and additional fees.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
Senior Systems Architect IV at a aerospace/defense firm with 10,001+ employees
The Intune suite and add-ons, such as batch management and remote help, are costly.
Technical Sales Professional (Microsoft Modern Workplace) at Alnafitha IT
It costs approximately forty euros per user per month.
Cyber Security Officer at Gudu
Rapid7 InsightVM is expensive, possibly one of the highest in pricing among similar products.
0 at a tech vendor with 5,001-10,000 employees
Pricing is reasonable and competitive compared to other solutions in the market.
Head Of Cyber Security at Super Secure
I would rate the pricing for Rapid7 InsightVM as eight out of ten.
Enterprise Security Architect at a energy/utilities company with 10,001+ employees
 

Valuable Features

Microsoft Intune enhances security and simplifies management with seamless Microsoft 365 integration, zero-touch deployment, and scalable remote management.
Rapid7 InsightVM offers versatile modes, seamless integrations, user-friendly interface, effective scanning, and customizable dashboards for efficient vulnerability management.
Workspace ONE UEM offers shared device mode, strong security, seamless integration, remote management, and scalable, stable multi-platform support.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Microsoft Practice Lead at a tech services company with 11-50 employees
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Engineer, Systems Admin . at a financial services firm with 5,001-10,000 employees
Windows Autopatch is the most valuable because it removes the burden of patch management.
Director at Provisioned
It's based on the CVSS risk scoring system, which is well-recognized and effective.
Professional services team lead at a tech services company with 1,001-5,000 employees
The dashboard is excellent as it helps in visualizing our vulnerability management data.
Manager at a financial services firm with 5,001-10,000 employees
We have integrated our SIEM solutions and antivirus with each other through Rapid7.
0 at a tech vendor with 5,001-10,000 employees
In UEM, the most helpful part of Windows Management is the baseline policy and central script; using this, you can replace all the AD GPO policy.
Sr. Technical Specialist & Team lead at Wysetek Systems Technologists Pvt. Ltd.
In terms of assessing the capability of Workspace ONE UEM in maintaining compliance across all endpoints, that's a very handy feature set.
Trainer/Consultant at Koenig Solutions Pvt. Ltd.
 

Mindshare comparison

Unified Endpoint Management (UEM) Mindshare Distribution
ProductMindshare (%)
Microsoft Intune26.0%
Workspace ONE UEM11.3%
ManageEngine Endpoint Central8.8%
Other53.900000000000006%
Unified Endpoint Management (UEM)
Risk-Based Vulnerability Management Mindshare Distribution
ProductMindshare (%)
Rapid7 InsightVM10.5%
Qualys VMDR12.1%
Tenable Security Center8.9%
Other68.5%
Risk-Based Vulnerability Management
Unified Endpoint Management (UEM) Mindshare Distribution
ProductMindshare (%)
Workspace ONE UEM11.3%
Microsoft Intune26.0%
ManageEngine Endpoint Central8.8%
Other53.900000000000006%
Unified Endpoint Management (UEM)
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Sr MacOS specialist engineer at Cyber24
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
FL
Senior Manager - Pre-Sales at Trillium Information Security Systems
Offers robust compliance features but needs improved automation in remediation
The automation capability remediation needs improvement. The current process requires manually telling IT teams to remediate vulnerabilities, and then they update the status of these vulnerabilities in the platform. This basic feature that Rapid7 calls an automated remediation process is actually manual. We can update the status of vulnerabilities in the Rapid7 InsightVM platform and collectively see how many vulnerabilities we have identified and how many are remediated by our IT team. More automation in the remediation feature is a basic demand from many customers. The remediation part and vulnerability identification of network devices or rigid devices are not currently supported by Rapid7 InsightVM. More integration and automation are the two areas Rapid7 needs to improve in their product.
Vishal Bhatia - PeerSpot reviewer
Trainer/Consultant at Koenig Solutions Pvt. Ltd.
Effective product tracking and monitoring enhances daily operations despite needing documentation improvement
The documentation part of Workspace ONE UEM can be confusing. The documentation is not comprehensive compared to other VMware solutions or Microsoft documentation. Most people struggle to connect the dots when looking at the documentation. Even the training material and PowerPoint slide decks that trainers use are sometimes too confusing or overwhelming, with too much content but not enough clarity. The support side has recently become weaker compared to what it used to be with VMware. This is another area that needs improvement. Since working with Workspace ONE UEM from when it was AirWatch, it has improved significantly over the last five years. However, there are still some gray areas and scope for improvement, especially in documentation and workflow between different aspects of the solution.
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Top Industries

By visitors reading reviews
Manufacturing Company
9%
Financial Services Firm
9%
Computer Software Company
9%
Government
8%
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
8%
Comms Service Provider
5%
Financial Services Firm
11%
Computer Software Company
9%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business126
Midsize Enterprise54
Large Enterprise168
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise14
Large Enterprise25
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise21
Large Enterprise58
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
How would you choose between Rapid7 InsightVM and Tenable Nessus?
You have full visibility across cloud, network, virtual, and containerized infrastructures with Rapid7 Insight VM. Yo...
What do you like most about Rapid7 InsightVM?
The product's initial setup phase was very easy.
What is your experience regarding pricing and costs for Rapid7 InsightVM?
My experience with the pricing, setup cost, and licensing is that both the setup cost and licensing are great.
How does VMware Workspace One compare with VMware Horizon 7?
VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial...
What do you like most about VMware Workspace ONE?
The platform provides a stable environment for operations and quickly creates new environments. Additionally, it offe...
What is your experience regarding pricing and costs for VMware Workspace ONE?
I would rate the pricing a three out of ten. It's a highly affordable solution. If a customer knows the value of the ...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
InsightVM, NeXpose
VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
ACS, Acosta, AllianceData, amazon.com, biogen idec, CBRE, CATERPILLAR, Deloitte, COACH, GameStop, IBM
Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
Find out what your peers are saying about Microsoft, ManageEngine, Omnissa and others in Unified Endpoint Management (UEM). Updated: March 2026.
885,789 professionals have used our research since 2012.