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Microsoft Exchange vs Zimbra Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Exchange
Ranking in Email Applications
3rd
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
94
Ranking in other categories
Wireless Email (2nd), File Archiving (3rd)
Zimbra Cloud
Ranking in Email Applications
18th
Average Rating
4.0
Reviews Sentiment
4.7
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Email Applications category, the mindshare of Microsoft Exchange is 11.5%, down from 11.7% compared to the previous year. The mindshare of Zimbra Cloud is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications
 

Featured Reviews

Harry Murdani - PeerSpot reviewer
Helps with email services and communication with internal and external contacts
Everything is useful. The only useful thing Microsoft Exchange could do is give us more of a discount on pricing because it's so expensive. Regarding the calendaring functions of Exchange, there is a problem when scheduling an event for the whole day. When you click the whole day event, the scheduling doesn't really work. For example, if I schedule a meeting with you and block your whole day, instead of just putting a time from morning to afternoon, other people can still block your time, which results in double booking. It's kind of a bug that allows people to double-book. So, the scheduling isn't working properly yet. We also faced challenges with backup services. You need to use a third-party backup solution to back up the whole Exchange server properly. You can't use the native Windows backup services. It's like they're forcing me to buy another product, which means additional costs. The backup solution and the double booking issues. If Microsoft Exchange can fix these two things, then it will be very good.
OmarOrta - PeerSpot reviewer
Quick solution, but not very user-friendly or suitable for collaboration
It's not a good solution for collaboration. We're using it because of the price. It's not very strong or comparable with Office 365. An additional feature I would like to see is the ability to connect from different devices. Zimbra could be more user-friendly and deploy security rules. The integration with Outlook could be better to share agendas.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Microsoft Exchange is the collaboration tools."
"The availability group settings are better, so it has inherent scalability. In 2010, they added several sensible rules."
"It integrates well with calendar, scheduling, etc. It's easy for employees to make meetings and plan their agendas."
"Microsoft Exchange has good performance and is user-friendly."
"We have found it to be a stable solution. It is scalable and easy to install."
"It's pretty easy to manage."
"The initial setup was straightforward and fast."
"Microsoft has a very good support team."
"It's a fast solution."
 

Cons

"Microsoft Exchange and other Microsoft solutions like Office 365 need to provide more detailed information for customers regarding the features and functionalities included in their plans, as some features are only available at an additional cost."
"I would like to see Microsoft Exchange improve their documentation."
"They could improve on the search function, it takes too much time."
"It doesn't work very well on a virtual machine. We had to move it around. There are also issues when you try to move it between computers."
"We would prefer to be able to manage the solution on the cloud."
"Microsoft Exchange could improve by being more secure. We are always looking to have more security."
"From a security perspective, Microsft Exchange can be improved. All that needs to be added is security, but that's an internal hierarchical problem from the product itself and not the end-users."
"The pricing could be better, and it could have an easier implementation."
"It's not a good solution for collaboration. We're using it because of the price. It's not very strong or comparable with Office 365."
 

Pricing and Cost Advice

"Microsoft Exchange is an inexpensive application."
"Exchange is better for medium to large businesses because it can be quite costly for SMB, which may not need all the options the product provides."
"There are different prices depending on the customer's use cases and amount of users. The price of the solution could improve."
"This solution is expensive."
"Licensing costs for Microsoft Exchange have increased, but are still fair. For some users, the cost is high considering the number of functions and features they will use."
"The solution is expensive to maintain because it requires frequent updates and ongoing server maintenance."
"It's a little bit expensive."
"We can get Exchange in the cloud along with the Microsoft 365 license."
"It's an open-source solution so it's free."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Government
10%
Comms Service Provider
8%
Manufacturing Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How does Zimbra Collaboration compare with Microsoft Exchange?
Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I...
What do you like most about Microsoft Exchange?
The initial setup was straightforward and fast.
What is your experience regarding pricing and costs for Microsoft Exchange?
Microsoft Exchange is costly, and its licensing model can be expensive over time as more users require licenses.
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Comparisons

 

Also Known As

Exchange, MS Exchange
No data available
 

Overview

 

Sample Customers

Paderborn-Lippstadt Airport, Scitec Nutrition, British Airways, InnoGames, Osteology Foundation, Franz Haniel & Cie. GmbH, NTC Contracting
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