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Microsoft Exchange vs Zimbra Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Exchange
Ranking in Email Applications
2nd
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
95
Ranking in other categories
Wireless Email (2nd)
Zimbra Cloud
Ranking in Email Applications
17th
Average Rating
4.0
Reviews Sentiment
4.7
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Email Applications category, the mindshare of Microsoft Exchange is 9.0%, down from 11.4% compared to the previous year. The mindshare of Zimbra Cloud is 1.3%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications Mindshare Distribution
ProductMindshare (%)
Microsoft Exchange9.0%
Zimbra Cloud1.3%
Other89.7%
Email Applications
 

Featured Reviews

SJ
Manager IT Support at Naubahar Bottling Company (Pvt.) Ltd. Gujranwala Pakistan
Efficient email management with seamless integration
We previously used Microsoft Exchange but have moved to an MDN email solution due to cost and user growth Microsoft Exchange is a user-friendly and easy-to-deploy solution, which is beneficial for handling emails even without professional support. It is effective in managing email integration…
OmarOrta - PeerSpot reviewer
Director of Cybersecurity at a tech services company with 1,001-5,000 employees
Quick solution, but not very user-friendly or suitable for collaboration
It's not a good solution for collaboration. We're using it because of the price. It's not very strong or comparable with Office 365. An additional feature I would like to see is the ability to connect from different devices. Zimbra could be more user-friendly and deploy security rules. The integration with Outlook could be better to share agendas.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has a feature that allows you to retain an email and recover it as an administrator. When you activate this feature, even if a user deletes an email, the email is still in the system, and we can retrieve it as an administrator. It is a very useful function. We turn this feature on for some of the mailboxes because we need to keep all the records. I like the way emails are classified in this solution. It makes it really easy to take a look at the most important messages. This is a really good functionality. Some of the emails directly exchanged with you are marked as important and shown in one tab, and everything else is in another tab. We usually don't have any issue with Exchange. It can be integrated with different solutions."
"Microsoft Exchange's most valuable feature is that it's old-fashioned communication, meaning it's good for people who aren't able to work comfortably in a cloud environment."
"This solution handles all of our primary functionality including email, message delivery, message archiving and calendars."
"It integrates well with calendar, scheduling, etc. It's easy for employees to make meetings and plan their agendas."
"The most valuable features of Microsoft Exchange are its ease of use, and simplicity of communication, and we can track communications between teams."
"Microsoft Exchange is stable."
"Exchange has helped us with encryption."
"Internal communication stability within Exchange is ensured by the stability of the internal network which is guaranteed by default."
"We implement this solution in our data centers, and we have high availability."
"It's a fast solution."
 

Cons

"Microsoft Exchange's customer support could be faster and more knowledgeable."
"Microsoft Exchange is highly stable. However, after receiving some updates it can be unstable."
"Exchange took time to be deployed. It requires extensive configuration and setting up servers and managing internal network access."
"Microsoft Exchange and other Microsoft solutions like Office 365 need to provide more detailed information for customers regarding the features and functionalities included in their plans, as some features are only available at an additional cost."
"An improvement would be to combine Exchange and Teams so that emails, calls, and chats can be integrated into one window."
"In terms of what should be improved, they should probably move to a cloud option like Office 365. We would like to get this functionality without the need to deploy complex hardware and software solutions."
"More AI features would be good."
"The desktop version of Microsoft Exchange receives emails a little slower than the online version."
"It's not a good solution for collaboration. We're using it because of the price."
"It's not a good solution for collaboration. We're using it because of the price. It's not very strong or comparable with Office 365."
 

Pricing and Cost Advice

"I rate Microsoft Exchange a four out of ten for pricing because it is quite cheap, and many companies use the solution."
"The product pricing is reasonable if you utilize its full suite of features."
"It would be nice if it used less resources to run on-premise."
"Licensing costs for Microsoft Exchange have increased, but are still fair. For some users, the cost is high considering the number of functions and features they will use."
"We renew the product license with Microsoft every three years. The cost is included within a bundle of services. It's an enterprise agreement with Microsoft."
"There is an annual cost to use Microsoft Exchange, and the price could be less expensive."
"Exchange is better for medium to large businesses because it can be quite costly for SMB, which may not need all the options the product provides."
"The solution is expensive to maintain because it requires frequent updates and ongoing server maintenance."
"It's an open-source solution so it's free."
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Top Industries

By visitors reading reviews
Manufacturing Company
9%
Computer Software Company
9%
Comms Service Provider
9%
Construction Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise28
Large Enterprise35
No data available
 

Questions from the Community

How does Zimbra Collaboration compare with Microsoft Exchange?
Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I...
What is your experience regarding pricing and costs for Microsoft Exchange?
I am aware of pricing aspects, and I would say it is affordable for what it is.
What needs improvement with Microsoft Exchange?
I see some drawbacks and areas for improvement; the quarantining is not fantastic. I think the quarantining is not fantastic because it lets a lot of spam through, and when it is notified of spam, ...
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Also Known As

Exchange, MS Exchange
No data available
 

Overview

 

Sample Customers

Paderborn-Lippstadt Airport, Scitec Nutrition, British Airways, InnoGames, Osteology Foundation, Franz Haniel & Cie. GmbH, NTC Contracting
Information Not Available
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