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Microsoft Dynamics 365 Business Central vs SAP ERP vs SYSPRO comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of April 2026, in the ERP category, the mindshare of Microsoft Dynamics 365 Business Central is 4.0%, down from 6.0% compared to the previous year. The mindshare of SAP ERP is 10.4%, down from 19.1% compared to the previous year. The mindshare of SYSPRO is 1.1%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Mindshare Distribution
ProductMindshare (%)
SAP ERP10.4%
Microsoft Dynamics 365 Business Central4.0%
SYSPRO1.1%
Other84.5%
ERP
 

Featured Reviews

reviewer2746122 - PeerSpot reviewer
Automation Engineer
Integrations Help Bring Efficiency while Documentation Needs Improvement
When I started working with Microsoft Dynamics 365 Business Central, I was new and didn't know what ERP was or its purpose, but I was eager to learn more each day. The system can become overwhelmed because you cannot control the number of integrations, and our team struggled to manage the numerous integrations we had. More documentation is needed on how to use Microsoft Dynamics 365 Business Central and its capabilities. From a technical perspective, it was challenging because understanding the system requires familiarity with financial sectors. Microsoft Dynamics 365 Business Central could benefit from more AI integration. Learning the application was challenging as there was much to understand about accounts payable, receivable, accounting, and general ledger.
Achmad Dimyati - PeerSpot reviewer
IT Service Management Team Lead at a financial services firm with 1,001-5,000 employees
Long-term adaptation and evolution meets changing technology trends
SAP ERP is not really real-time. We use the HANA database which is supposed to be memory data in memory, but we are still not very happy. It is supposed to be real-time and come very quickly, but in reality, it still takes time to run. That is why we use BW of SAP, Business Objects, and now we have moved to the Analytic Cloud where we start using predictive AI. SAP recently implemented Databricks, and they started investing significantly in the analytic environment. SAP ERP has been left behind as they moved to S/4HANA with the HANA database. They restructured the whole table structure of SAP ERP, introduced simple finance, simple logistics, and moved HR to SuccessFactors. They have the BTP layer where they manage everything from integration to master data management. The challenge with SAP is that they move very fast to different products and buy different products. It requires significant investment and many skills to catch up because all of these have different sets of technology. The fundamental has changed differently. It is not monolithic anymore but different products under one name, SAP. You have to buy it model by model for additional models. Products such as SuccessFactors, Ariba for procure to pay, Concur for travel, and Facility Management use totally different technology. They try to integrate with each other, but it remains a challenge for SAP to make them have the same management, technology, and operational approach.
reviewer1413297 - PeerSpot reviewer
Managing Director at a consultancy with 11-50 employees
A great choice for straight manufacturing, but not suitable for complex manufacturing models
SYSPRO at the moment is lacking on the project side. There's a module called Projects and Contracts, and it's a poorly designed module. One of my clients is a project-based organization, and they're finding it extremely difficult to manage their business using SYSPRO, to the point that they're looking at alternative solutions. The Projects and Contracts module is not a very useful tool. It does project accounting reasonably well, but in terms of putting in proper structures, like a work breakdown structure and so forth, it's actually quite poor. Their design or their architecture for the Projects module isn't good enough. They need to redesign it and redevelop it. They have made improvements. However, the problem is that if you're building on a bad foundation, then your building isn't going to be very strong. That's principally their problem. Any heavy equipment company would have a requirement to keep their equipment available for production. In that sense, SYSPRO has no maintenance management functionality. There's also no functionality for field services management. These two functionalities are critical for places like mines or for heavy equipment manufacturers who service the aftermarket and so forth. From a product perspective, this obviously isn't a good place to be because they are sort of taking themselves out of the market for quite a number of industries. They are constrained to manufacturing and distribution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Microsoft Dynamics 365 Business Central is extremely stable as it does not rely on our in-house servers."
"The ease of the initial setup, data conversion, and rapid start are the strengths of this solution."
"The most valuable feature of Microsoft Dynamics 365 Business Central is using the Excel sheets on Chrome and other applications."
"The most valuable feature of Microsoft Dynamics 365 Business Central is its ease of use, data customization, and smooth integration."
"Accounting reporting can be done just in time."
"Has good integration with Power BI."
"The most valuable features of Microsoft Dynamics 365 Business Central are the dashboards, ease of use, and flexibility."
"The most valuable feature of Microsoft Dynamics NAV is its simplicity of accounting and receiving reports."
"I like that SAP ERP is very robust and stable."
"This is a great product with a lot of good integrated modules."
"Continuing to use it enabled continuity of business."
"SAP ERP has impacted our organization positively because it is highly customizable to build any process we have in our companies and to write programs."
"The most valuable feature is the robust workflows that SAP provides to us in our organization, and overall, I find it the best ERP solution compared to other similar solutions."
"The product’s most valuable feature is a centralized system integrating different departments within the organization."
"It is a stable solution."
"The system can be integrated with other SAP functionalities - such as finance, production, sales, marketing, HR, et cetera, and can also be customized to become a model that's specifically designed for my business. That's the solution's most valuable aspect."
"The Financial Accounting module, in general, is quite good. It is quite simple but powerful. Similarly, the Manufacturing functionality, including a multiple level bill of materials, is also quite useful."
"The Financial Accounting module, in general, is quite good; it is quite simple but powerful, and similarly, the Manufacturing functionality, including a multiple level bill of materials, is also quite useful."
 

Cons

"The configuration packages can be somewhat tiresome at times, and they can be slow when loading data."
"The price of Microsoft Dynamics 365 Business Central could be reduced."
"Microsoft Dynamics NAV could be improved in terms of exporting income statements and balance sheets. Currently, there is a feature, but you can only have the last three years. I spent some time trying to improve the KPI portion that exports the data, that already calculates the sub forms or subtotals, but they weren't able to break that up into different dimensions. They've now managed to crowd the separate table and you can export that, but it's only for the last three years. So, they could improve this solution by getting the chart of accounts or the account schedules to be exported, where you can go further than just three years with it."
"For a big company like us with millions of transactions, the scalability isn't enough."
"Setup security needs to be simpler. It needs to be more user friendly for consultants or users to set up."
"Some people might be disappointed to find that NAV isn't a turnkey solution."
"The UI is not particularly user-friendly and the CRM could do with some enhancements."
"An improvement would be the customizations that we do tend to limit by adapting our processes to the software."
"Its user interface should be improved."
"Small and medium companies can struggle with the pricing."
"The problem for us, we are one company that has seven home markets. Argentina, Brazil, Chile, Colombia, Ecuador, and Peru."
"Technical support could be better."
"Although you can use SAP as a Warehouse Management System, and you don’t need any other program for that purpose, it is not enough as a Transportation Management System."
"I would like to see more integration with other partners. Some of our customers already use specific or in-house applications for their business processes. They do not want to replace those applications."
"SAP ERP could improve by having better integration with other platforms."
"It would be better if SAP ERP offered more competitive pricing. It would also help if it were more open, more flexible, with more standard products."
"SYSPRO at the moment is lacking on the project side. There's a module called Projects and Contracts, and it's a poorly designed module."
"SYSPRO at the moment is lacking on the project side. There's a module called Projects and Contracts, and it's a poorly designed module. One of my clients is a project-based organization, and they're finding it extremely difficult to manage their business using SYSPRO, to the point that they're looking at alternative solutions. The Projects and Contracts module is not a very useful tool. It does project accounting reasonably well, but in terms of putting in proper structures, like a work breakdown structure and so forth, it's actually quite poor. Their design or their architecture for the Projects module isn't good enough. They need to redesign it and redevelop it. They have made improvements. However, the problem is that if you're building on a bad foundation, then your building isn't going to be very strong. That's principally their problem. Any heavy equipment company would have a requirement to keep their equipment available for production. In that sense, SYSPRO has no maintenance management functionality. There's also no functionality for field services management. These two functionalities are critical for places like mines or for heavy equipment manufacturers who service the aftermarket and so forth. From a product perspective, this obviously isn't a good place to be because they are sort of taking themselves out of the market for quite a number of industries. They are constrained to manufacturing and distribution."
 

Pricing and Cost Advice

"$80-$100 per license, per month."
"The price of the solution could be reduced to improve their offering."
"Currently, the product offers a starting price of $70 per user per month, which provides access to the complete ERP engine. It is highly reasonable."
"I think the pricing is the best; it's cost effective for sure."
"In my opinion, the fees are reasonable."
"NAV might be a little pricey for a small or medium-sized company, but all the solutions out there are."
"The deployment cost us $70,000 and we pay around $18,000 annually for support, which we find to be expensive."
"The license changes every year. Sometimes it's for fixed users, and sometimes it's for concurrent users."
"Licensing can vary, but for educational institutions, there are often favorable conditions."
"I am not sure. However, extensions cost approximately $100,000 or$200,000."
"When you have a solution that is stable, reliable, and has a high performance as this solution, the price is going to be expensive. However, when you evaluate the service you are paying for the cost is quite reasonable for this solution."
"I don't know the price, but I know its licensing is on a yearly basis."
"Some components are available at an additional cost, depending on the type of contract that you have."
"The solution can cost approximately $1 million a year for maintenance for a small-size company and can grow from there. Approximately $1 million is needed for a good-size company."
"SAP ERP is expensive."
"This is a costly product."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Construction Company
8%
Computer Software Company
8%
Comms Service Provider
7%
Manufacturing Company
15%
Computer Software Company
8%
Comms Service Provider
6%
University
6%
Manufacturing Company
13%
Construction Company
12%
Healthcare Company
10%
Comms Service Provider
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise12
Large Enterprise19
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise31
Large Enterprise78
No data available
 

Questions from the Community

What do you like most about Microsoft Dynamics NAV?
The platform offers a robust and comprehensive cycle for supply chain and inventory management, with features like mi...
What is your experience regarding pricing and costs for Microsoft Dynamics NAV?
I don't have specific information about the pricing of Microsoft Dynamics 365 Business Central. However, it was very ...
What needs improvement with Microsoft Dynamics NAV?
A point of sale solution is still lacking in the retail industry. A basic point of sale would help a great deal becau...
Is Anaplan better than SAP ERP?
There are different aspects of both Anaplan and SAP ERP that I like and dislike. Anaplan improves forecast accuracy a...
What do you like most about SAP ERP?
The solution has made the most significant impact on our human resources function, specifically in HR operations and ...
What needs improvement with SAP ERP?
SAP ERP logged out in slightly less time than expected. Updates to the SAP UI would be useful.
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Also Known As

Dynamics NAV, MS Dynamics NAV
No data available
No data available
 

Overview

 

Sample Customers

Harris Farm Markets, Mister Spex GmbH, Bounce Foods, Eurofin Services SA, Medica Medizintechnik, Associated Gaskets, Onduline, Sitka Surfboard Corporation, World Animal Protection
B&G Manufacturing, Unilever, Life is good Inc., Joy Global Inc., City of Cape Town, Bhopal Municipal, Corporation (BMC), adidas Group, Butcher & Packer Supply Company, Franklin Valve L.P., Evoshield, Prime Meats, a Norsan Group company, EMC Corporation, Varian Medical Systems Inc., FC Bayern Mªnchen AG, AkzoNobel Chemicals B.V., T¾V Rheinland, Pacific Drilling S.A., Fire & Rescue New South Wales, University of Amsterdam, Pa_alon S.A.
Arctic Manufacturing
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