Try our new research platform with insights from 80,000+ expert users

Microsoft Defender XDR vs Trend Micro Worry-Free Services Suites comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Microsoft Defender XDR delivers substantial ROI by streamlining operations, reducing costs, and enhancing security with consolidated functionalities.
Sentiment score
5.5
Trend Micro Worry-Free provides efficiency and ROI, but some prefer potentially cheaper alternatives with similar functionality.
We can quarantine and isolate a device within minutes.
Microsoft Defender XDR has saved me at least 50% of my time.
Ever since we turned on the M5 feature set back in June, we have seen a reduced number of potentially malicious clicks and faster alerting when incidents occur.
 

Customer Service

Sentiment score
6.2
Microsoft Defender XDR support is responsive but varies; premium users receive faster resolutions than smaller organizations or basic plans.
Sentiment score
5.1
Trend Micro Worry-Free Services offers adaptable, highly-rated support, though some mention delays and lack of OEM and partner support.
You get stuck in low-level support for way longer than you should, instead of them escalating the issue up the chain.
It's critical to escalate SEV B issues immediately to a domestic engineer.
Once issues are escalated to the second or third layer, the support is much better.
 

Scalability Issues

Sentiment score
8.0
Microsoft Defender XDR offers scalable adaptability for large enterprises, accommodating diverse needs by leveraging flexible cloud infrastructure and licensing.
Sentiment score
6.8
Trend Micro Worry-Free Services is praised for scalability and integration, ideal for small businesses, but faces internet limitations.
Microsoft Defender XDR shows tremendous scalability, much more so than on-premises solutions.
Microsoft Defender XDR scales pretty well.
It is suitable for enterprise-level deployment but has room for improvement.
 

Stability Issues

Sentiment score
7.9
Microsoft Defender XDR is highly reliable but has occasional performance issues on macOS/Linux and alert misclassifications.
Sentiment score
7.4
Trend Micro Worry-Free Services Suites is highly rated for stability, with users appreciating its reliability and minimal downtime issues.
The service has remained consistently online, with any issues isolated to specific components, suggesting a well-designed and modular architecture.
The services within our ecosystem have been reliable, meeting their SLAs.
It provides high-fidelity signals.
 

Room For Improvement

Microsoft Defender XDR requires improved UI, integration, clarity, support, AI, and threat detection for better user experience.
Trend Micro Worry-Free Services Suites has UI, pricing, documentation, integration, support, and feature issues, needing significant enhancements.
The licensing process needs improvement and clarification.
Improvements are needed in automated response capabilities.
Some inconsistencies exist between blades, which could be improved for a more seamless user and UI experience.
 

Setup Cost

Microsoft Defender XDR pricing varies; it's cost-effective with Microsoft 365, but potentially expensive standalone for smaller businesses.
Trend Micro Worry-Free Services Suites are seen as mid-range in cost, but rising license fees concern some users.
There are certainly savings when using Microsoft Defender XDR, which can range from 30%, 40%, and even up to 50%.
I would rate the pricing as eight out of ten, indicating it is a reasonable cost for the product.
Microsoft purposefully obfuscates this through marketing ploys to hide costs.
The pricing of Trend Micro is a little bit higher compared to Sophos.
 

Valuable Features

Microsoft Defender XDR offers seamless integration, advanced threat management, and automation, enhancing security efficiency while reducing costs and tool complexity.
Trend Micro Worry-Free Suites provides robust, integrated security with real-time threat intelligence and centralized management, despite pricing concerns.
With Microsoft threat intelligence information, it detects various types of threats, including insider attacks, malicious content, and data exfiltration.
This allows us to secure our systems in advance and proactively improve security, rather than waiting for incidents to occur.
Once we have it on the security dashboard, we can see a real-time storyline.
Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility.
 

Categories and Ranking

Microsoft Defender XDR
Ranking in Extended Detection and Response (XDR)
2nd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
101
Ranking in other categories
Endpoint Detection and Response (EDR) (5th), Microsoft Security Suite (4th)
Trend Micro Worry-Free Serv...
Ranking in Extended Detection and Response (XDR)
14th
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
11
Ranking in other categories
Email Security (15th), Endpoint Protection Platform (EPP) (19th), Managed Detection and Response (MDR) (10th)
 

Mindshare comparison

As of August 2025, in the Extended Detection and Response (XDR) category, the mindshare of Microsoft Defender XDR is 6.2%, down from 8.4% compared to the previous year. The mindshare of Trend Micro Worry-Free Services Suites is 0.8%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR)
 

Featured Reviews

Gabor Nyerd - PeerSpot reviewer
Includes four services and four products, which can help organizations a lot
We found that sometimes integrations work, but testing them can take some time. Sometimes, configurations take much longer than expected. We have a configuration in place that needs to be synchronized with another server. However, the servers are four hours apart, so this can cause delays. In general, I believe that the time it takes to configure and test a service should be shorter. Sometimes, it can take a couple of hours to test a single configuration setting. Other times, it is only ten or fifteen minutes, which is normal. However, sometimes, even immediate actions can be triggered by configuration changes, and some settings can take up to eight hours to complete. I believe that this time can be improved. Microsoft is making a lot of improvements to its services in a short period of time. This is a good thing, as it means that the services are constantly being updated and improved. However, it can be challenging for customers to keep up with the changes. For example, a customer may read about an update, understand it, and share it with their colleagues and boss. However, it may take days or weeks to test the update and get the necessary approvals. This can be especially challenging for large customers with many users or machines. In some cases, Microsoft may change a service before the customer has had a chance to implement the previous update. This can be frustrating for customers, as it means that they have to constantly learn new things and adjust their workflows. On the one hand, it is important for Microsoft to keep updating and improving its services. This helps to ensure that the services are meeting the customers' needs and that they are staying ahead of the competition. Microsoft should also be mindful of the challenges that these changes can create for customers. One way to address this challenge is to provide customers with more time to implement changes. Microsoft could also provide more information about upcoming changes so that customers can plan ahead. Ultimately, Microsoft needs to strike a balance between keeping its services up-to-date and providing customers with a smooth transition to new features.
MehulSharma - PeerSpot reviewer
Users appreciate comprehensive threat management features and find management console straightforward
Regarding machine learning-based threat protection in Trend Micro Worry-Free Services Suites, customers are not using that, so I am not taking any responses from the customers. If you want, you can drop me a mail, and then I will collect the information from my customers. I don't know about it, actually. I am a salesperson, not technical. Other than pricing, the areas of Trend Micro Worry-Free Services Suites that I would like to see improved or enhanced depend on cases. For approximately 1300 to 1200, it varies by case. When it involves 500 customers or 200 customers, it could go up to 900 and 1000 rupees. We win cases often.
report
Use our free recommendation engine to learn which Extended Detection and Response (XDR) solutions are best for your needs.
865,295 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
8%
Manufacturing Company
8%
Government
7%
Computer Software Company
16%
Comms Service Provider
10%
Security Firm
8%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft 365 Defender?
Microsoft Defender XDR provides strong identity protection with comprehensive insights into risky user behavior and potential indicators of compromise.
What is your experience regarding pricing and costs for Microsoft 365 Defender?
The pricing for Microsoft Sentinel operates on a pay-as-you-go model based on data ingestion. I recall that Defender XDR pricing is based on the number of endpoints.
What needs improvement with Microsoft 365 Defender?
For Microsoft Defender XDR ( /categories/extended-detection-and-response-xdr ), there is currently no ability to reset passwords for on-premises accounts, which is a key challenge. Incident managem...
What do you like most about Trend Micro Worry-Free Sevices Suits?
The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, mak...
What needs improvement with Trend Micro Worry-Free Sevices Suits?
Regarding machine learning-based threat protection in Trend Micro Worry-Free Services Suites, customers are not using that, so I am not taking any responses from the customers. If you want, you can...
What is your primary use case for Trend Micro Worry-Free Sevices Suits?
I work with both Trend Micro Worry-Free Services Suites and Trend Micro Apex One. I am working with Trend Micro, Sophos, and Sentinel. I work with Trend Micro Worry-Free Services Suites on Xcitium....
 

Also Known As

Microsoft 365 Defender, Microsoft Threat Protection, MS 365 Defender
No data available
 

Overview

 

Sample Customers

Accenture, Deloitte, ExxonMobil, General Electric, IBM, Johnson & Johnson and many others.
Information Not Available
Find out what your peers are saying about Microsoft Defender XDR vs. Trend Micro Worry-Free Services Suites and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.