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Bitdefender GravityZone Enterprise Security vs Trend Micro Worry-Free Services Suites comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.9
Bitdefender GravityZone Enterprise Security provides competitive pricing, functionality, and a 35% financial advantage over competitors, enhancing value.
Sentiment score
5.9
Trend Micro Worry-Free Services Suites efficiently manages 200 endpoints in two hours with a robust central management console.
We have experienced significant return on investment and measurable benefits with Bitdefender GravityZone Enterprise Security.
Innovation & Development Support at BROOKSIDE DAIRY LTD
 

Customer Service

Sentiment score
6.0
Bitdefender GravityZone Enterprise Security provides efficient support, though regional support limitations and documentation gaps may cause occasional delays.
Sentiment score
5.1
Trend Micro Worry-Free Services support is knowledgeable yet hindered by time zone delays and repetitive questions, needing improved hours.
They conduct annual health checks at no cost, making the experience smooth.
Innovation & Development Support at BROOKSIDE DAIRY LTD
I have never needed additional support, which shows how easy and friendly Bitdefender is.
ITOfficer at a educational organization with 201-500 employees
Their technical support is helpful.
CTO at Exceed NetSec LLC
Support is extremely good, but there is room for improvement.
Sr.Infrastructure & Security Administrator at Bakheet Co. For Machinery
 

Scalability Issues

Sentiment score
6.2
Bitdefender GravityZone Enterprise Security is praised for scalability and ease of expansion, especially for small to medium businesses.
Sentiment score
6.3
Trend Micro Worry-Free Services Suites is praised for scalability but occasionally hindered by internet and cloud dependence.
 

Stability Issues

Sentiment score
7.8
Bitdefender GravityZone Enterprise Security is stable and reliable but may have resource consumption and compatibility issues with older systems.
Sentiment score
6.9
Trend Micro Worry-Free Services Suites is generally stable and reliable, but automatic updates can cause 'protection at risk' warnings.
In terms of stability, we haven't experienced any crashes, downtimes, or performance issues.
Innovation & Development Support at BROOKSIDE DAIRY LTD
 

Room For Improvement

Bitdefender GravityZone struggles with user-friendliness, high costs, inflexible features, and insufficient support, needing better detection and interface.
Trend Micro faces issues with system performance, integration, support, and high costs, with needed enhancements in several areas.
Initially, before we purchased it, the distributor acted as if they knew this product very well, but after we bought it and were supposed to deploy it, they were struggling, so we ended up getting it right ourselves.
Chief Technology Officer at DNN Technologies
Operating from the primary site, we face challenges with the on-premises version when working from the DR site, which is why we want to move to the cloud for continuous protection during site failovers.
Innovation & Development Support at BROOKSIDE DAIRY LTD
Normal users cannot handle these CLI operations effectively.
CTO at Exceed NetSec LLC
The ransomware protection issue for old servers and business email compromise also needs to be upgraded because even though it's configured, we still face this BEC issue.
Sr.Infrastructure & Security Administrator at Bakheet Co. For Machinery
 

Setup Cost

Bitdefender GravityZone offers flexible, competitive pricing with modular licensing, allowing payment for only necessary features and optional extras.
Trend Micro Worry-Free Services Suites has mid-range pricing, seen as affordable by some but costly compared to competitors.
Regarding pricing, setup cost, and licensing, it is affordable.
CEO at URS LLP
Maintaining Bitdefender GravityZone Enterprise Security has been smooth.
Innovation & Development Support at BROOKSIDE DAIRY LTD
The pricing of Trend Micro is a little bit higher compared to Sophos.
Information Technology Administrator at Enterstellar Softwares(OPC) Pvt Ltd
 

Valuable Features

Bitdefender GravityZone Enterprise Security provides extensive telemetry, intuitive setup, ransomware protection, and efficient remote management with seamless integration.
Trend Micro Worry-Free Services offers comprehensive protection with user-friendly features, seamless integration, but pricing is a concern.
In terms of threat detection, I would give it a ten out of ten since Bitdefender manages to catch threats that other products miss.
ITOfficer at a educational organization with 201-500 employees
You can see every machine that is in your environment and observe exactly what is happening.
Chief Technology Officer at DNN Technologies
It operates in real-time, and we've enabled it to detect malicious activities in our network and at the endpoint level, performing quite effectively.
Innovation & Development Support at BROOKSIDE DAIRY LTD
Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility.
Information Technology Administrator at Enterstellar Softwares(OPC) Pvt Ltd
We can get in-depth details of the emails going in and out, and we can create rules.
Sr.Infrastructure & Security Administrator at Bakheet Co. For Machinery
 

Categories and Ranking

Bitdefender GravityZone Ent...
Ranking in Endpoint Protection Platform (EPP)
27th
Average Rating
8.2
Reviews Sentiment
5.4
Number of Reviews
31
Ranking in other categories
Virtualization Security (4th)
Trend Micro Worry-Free Serv...
Ranking in Endpoint Protection Platform (EPP)
23rd
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
12
Ranking in other categories
Email Security (17th), Managed Detection and Response (MDR) (12th), Extended Detection and Response (XDR) (18th)
 

Mindshare comparison

As of January 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Bitdefender GravityZone Enterprise Security is 1.0%, up from 0.8% compared to the previous year. The mindshare of Trend Micro Worry-Free Services Suites is 1.4%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Trend Micro Worry-Free Services Suites1.4%
Bitdefender GravityZone Enterprise Security1.0%
Other97.6%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Rias Majeed - PeerSpot reviewer
CTO at Exceed NetSec LLC
Delivers lightweight protection while facing challenges with technical aspects
I have been working with Bitdefender GravityZone Enterprise Security for quite a long time, but recently, I do not appreciate their changes, especially on the technical side. They moved some portions to remote GUI-based interfaces. The Command Line Interface (CLI) is not improving. Even experienced personnel are finding it difficult. There is a power user function where you can stop it temporarily for installing applications. Previously, we had the option to click on the power user button and enter the password to allow stopping that particular function. Now, we have to do it via CLI, which even technical personnel struggle to understand. Currently, everything is working fine except for the technical aspects we can control. If they can revert to the old system, that would be much better. When we raise this issue with Bitdefender, they cite security reasons for the change. However, while Cisco is moving away from CLI to GUI, Bitdefender is moving backward. Normal users cannot handle these CLI operations effectively.
Mohammed Zain - PeerSpot reviewer
Sr.Infrastructure & Security Administrator at Bakheet Co. For Machinery
Achieve effective email management while identifying areas for security upgrades
There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID. We were not able to get a satisfactory answer from them regarding the BEC issue. The ransomware protection issue for the old servers or outdated servers and recovery of the data needs improvement in Trend Micro Worry-Free Services Suites. The ransomware protection issue for old servers and business email compromise also needs to be upgraded because even though it's configured, we still face this BEC issue. The response time of the support also needs improvement.
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Top Industries

By visitors reading reviews
Comms Service Provider
12%
Computer Software Company
10%
Financial Services Firm
6%
Government
6%
Computer Software Company
16%
Comms Service Provider
11%
Security Firm
9%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise3
Large Enterprise2
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
 

Questions from the Community

What do you like most about Bitdefender GravityZone Enterprise Security?
It is perfectly stable. We haven't received any complaints from customers regarding stability or performance. It's been smooth sailing so far.
What is your experience regarding pricing and costs for Bitdefender GravityZone Enterprise Security?
Maintaining Bitdefender GravityZone Enterprise Security has been smooth. We receive regular notifications about upgrades, and the process has been successful without issues.
What needs improvement with Bitdefender GravityZone Enterprise Security?
Because we bought Bitdefender GravityZone Enterprise Security via Rectron as a distributor, they need to upskill their distributors. When we were deploying, the Rectron people did not know much, an...
What do you like most about Trend Micro Worry-Free Sevices Suits?
The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, mak...
What needs improvement with Trend Micro Worry-Free Sevices Suits?
There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even tho...
What is your primary use case for Trend Micro Worry-Free Sevices Suits?
I am working with the Trend Micro One solution. I use Trend Micro Worry-Free Services Suites, which includes six components, including Cloud App Security, Trend Email Security Advanced, and Worry-F...
 

Also Known As

Bitdefender GravityZone Security for Virtualized Environments, GravityZone Security for Virtualized Environments
No data available
 

Overview

 

Sample Customers

SambaSafety, Morefield Communications, Northstar Ltd., Citrix, Greenman-Pedersen
Information Not Available
Find out what your peers are saying about Bitdefender GravityZone Enterprise Security vs. Trend Micro Worry-Free Services Suites and other solutions. Updated: December 2025.
879,768 professionals have used our research since 2012.