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Bitdefender GravityZone Enterprise Security vs Trend Micro Worry-Free Services Suites comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.3
Bitdefender GravityZone offers competitive pricing and 35% cost advantage with features comparable to leading security solutions like Sophos and Symantec.
Sentiment score
5.9
Trend Micro Worry-Free Services Suites efficiently manages 200 endpoints in two hours with a robust central management console.
We have experienced significant return on investment and measurable benefits with Bitdefender GravityZone Enterprise Security.
 

Customer Service

Sentiment score
7.7
Bitdefender GravityZone support is generally helpful, though some users experience delays and communication issues, praising proactive outreach.
Sentiment score
5.1
Trend Micro Worry-Free Services support is knowledgeable yet hindered by time zone delays and repetitive questions, needing improved hours.
They conduct annual health checks at no cost, making the experience smooth.
I have never needed additional support, which shows how easy and friendly Bitdefender is.
Their technical support is helpful.
Support is extremely good, but there is room for improvement.
 

Scalability Issues

Sentiment score
8.9
Bitdefender GravityZone's scalability is highly praised for ease of expansion, supporting businesses of various sizes effectively.
Sentiment score
6.3
Trend Micro Worry-Free Services Suites is praised for scalability but occasionally hindered by internet and cloud dependence.
 

Stability Issues

Sentiment score
8.1
Bitdefender GravityZone is stable and reliable, but resource-heavy with compatibility issues on older systems like Windows 7.
Sentiment score
6.9
Trend Micro Worry-Free Services Suites is generally stable and reliable, but automatic updates can cause 'protection at risk' warnings.
In terms of stability, we haven't experienced any crashes, downtimes, or performance issues.
 

Room For Improvement

Bitdefender GravityZone needs better usability, pricing, integration, and performance, with improvements in reporting, monitoring costs, and mobile features.
Trend Micro faces issues with system performance, integration, support, and high costs, with needed enhancements in several areas.
Normal users cannot handle these CLI operations effectively.
Operating from the primary site, we face challenges with the on-premises version when working from the DR site, which is why we want to move to the cloud for continuous protection during site failovers.
The initial file I download to deploy on end-user devices is about six hundred to seven hundred megabytes, and it should be scaled down to an agent size of maybe less than one hundred megabytes, max.
The ransomware protection issue for old servers and business email compromise also needs to be upgraded because even though it's configured, we still face this BEC issue.
 

Setup Cost

Bitdefender GravityZone offers flexible, mid-range pricing and modular licensing, with costs from $0.70 to $4.00 per device.
Trend Micro Worry-Free Services Suites has mid-range pricing, seen as affordable by some but costly compared to competitors.
Regarding pricing, setup cost, and licensing, it is affordable.
Maintaining Bitdefender GravityZone Enterprise Security has been smooth.
The pricing of Trend Micro is a little bit higher compared to Sophos.
 

Valuable Features

Bitdefender GravityZone Enterprise Security excels in threat detection, ransomware protection, and resource management, enhancing network visibility and user satisfaction.
Trend Micro Worry-Free Services offers comprehensive protection with user-friendly features, seamless integration, but pricing is a concern.
In terms of threat detection, I would give it a ten out of ten since Bitdefender manages to catch threats that other products miss.
It operates in real-time, and we've enabled it to detect malicious activities in our network and at the endpoint level, performing quite effectively.
From my reseller perspective, the best features of Bitdefender GravityZone Enterprise Security that stand out are the sandboxing and reporting capabilities.
Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility.
We can get in-depth details of the emails going in and out, and we can create rules.
 

Categories and Ranking

Bitdefender GravityZone Ent...
Ranking in Endpoint Protection Platform (EPP)
19th
Average Rating
8.2
Reviews Sentiment
8.3
Number of Reviews
30
Ranking in other categories
Virtualization Security (3rd)
Trend Micro Worry-Free Serv...
Ranking in Endpoint Protection Platform (EPP)
20th
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
12
Ranking in other categories
Email Security (14th), Managed Detection and Response (MDR) (10th), Extended Detection and Response (XDR) (14th)
 

Mindshare comparison

As of September 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Bitdefender GravityZone Enterprise Security is 1.0%, up from 0.8% compared to the previous year. The mindshare of Trend Micro Worry-Free Services Suites is 1.3%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Bitdefender GravityZone Enterprise Security1.0%
Trend Micro Worry-Free Services Suites1.3%
Other97.7%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Rias Majeed - PeerSpot reviewer
Delivers lightweight protection while facing challenges with technical aspects
I have been working with Bitdefender GravityZone Enterprise Security for quite a long time, but recently, I do not appreciate their changes, especially on the technical side. They moved some portions to remote GUI-based interfaces. The Command Line Interface (CLI) is not improving. Even experienced personnel are finding it difficult. There is a power user function where you can stop it temporarily for installing applications. Previously, we had the option to click on the power user button and enter the password to allow stopping that particular function. Now, we have to do it via CLI, which even technical personnel struggle to understand. Currently, everything is working fine except for the technical aspects we can control. If they can revert to the old system, that would be much better. When we raise this issue with Bitdefender, they cite security reasons for the change. However, while Cisco is moving away from CLI to GUI, Bitdefender is moving backward. Normal users cannot handle these CLI operations effectively.
Mohammed Zain - PeerSpot reviewer
Achieve effective email management while identifying areas for security upgrades
There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID. We were not able to get a satisfactory answer from them regarding the BEC issue. The ransomware protection issue for the old servers or outdated servers and recovery of the data needs improvement in Trend Micro Worry-Free Services Suites. The ransomware protection issue for old servers and business email compromise also needs to be upgraded because even though it's configured, we still face this BEC issue. The response time of the support also needs improvement.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Comms Service Provider
10%
Manufacturing Company
6%
Government
6%
Computer Software Company
16%
Comms Service Provider
11%
Security Firm
9%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise3
Large Enterprise2
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
 

Questions from the Community

What do you like most about Bitdefender GravityZone Enterprise Security?
It is perfectly stable. We haven't received any complaints from customers regarding stability or performance. It's been smooth sailing so far.
What is your experience regarding pricing and costs for Bitdefender GravityZone Enterprise Security?
Regarding pricing, setup cost, and licensing, it is affordable. Bitdefender GravityZone Enterprise Security helps clients save money on their security investments.
What needs improvement with Bitdefender GravityZone Enterprise Security?
I have been working with Bitdefender GravityZone Enterprise Security for quite a long time, but recently, I do not appreciate their changes, especially on the technical side. They moved some portio...
What do you like most about Trend Micro Worry-Free Sevices Suits?
The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, mak...
What needs improvement with Trend Micro Worry-Free Sevices Suits?
Regarding machine learning-based threat protection in Trend Micro Worry-Free Services Suites, customers are not using that, so I am not taking any responses from the customers. If you want, you can...
What is your primary use case for Trend Micro Worry-Free Sevices Suits?
I work with both Trend Micro Worry-Free Services Suites and Trend Micro Apex One. I am working with Trend Micro, Sophos, and Sentinel. I work with Trend Micro Worry-Free Services Suites on Xcitium....
 

Also Known As

Bitdefender GravityZone Security for Virtualized Environments, GravityZone Security for Virtualized Environments
No data available
 

Overview

 

Sample Customers

SambaSafety, Morefield Communications, Northstar Ltd., Citrix, Greenman-Pedersen
Information Not Available
Find out what your peers are saying about Bitdefender GravityZone Enterprise Security vs. Trend Micro Worry-Free Services Suites and other solutions. Updated: July 2025.
867,021 professionals have used our research since 2012.