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Bitdefender GravityZone Enterprise Security vs Trend Micro Worry-Free Services Suites comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Bitdefender GravityZone offers competitive pricing and value, nearly matching top brands but excels with a 35% financial advantage.
Sentiment score
7.1
Trend Micro Worry-Free Services Suites boosted security, reduced IT costs, improved efficiency, and increased return on investment.
 

Customer Service

Sentiment score
7.8
Bitdefender GravityZone Enterprise Security's technical support is generally well-received, valued for responsiveness and knowledge, with room for improvement.
Sentiment score
6.5
Trend Micro Worry-Free Services support praised for responsiveness but hindered by time zones; customer service scores higher at 9/10.
I have never needed additional support, which shows how easy and friendly Bitdefender is.
Their technical support is helpful.
 

Scalability Issues

Sentiment score
8.5
Bitdefender GravityZone Enterprise Security is highly scalable, easy to expand, but requires understanding for effective use in layered environments.
Sentiment score
7.3
Trend Micro Worry-Free Services Suites is adaptable, flexible, and economical, ideal for diverse organizations despite internet dependency concerns.
 

Stability Issues

Sentiment score
7.8
Bitdefender GravityZone is stable and reliable but faces dashboard clarity, resource issues on old systems, and occasional VPN problems.
Sentiment score
8.1
Trend Micro Worry-Free Services Suites are praised for stability, despite some update-related challenges impacting protection reliability.
 

Room For Improvement

Bitdefender GravityZone Enterprise Security needs improvements in usability, support, documentation, resource management, and feature integration.
Trend Micro Worry-Free Services needs improvements in agents, pricing, usability, integration, performance, UI, and training resources.
Now, we have to do it via CLI, which even technical personnel struggle to understand.
The initial file I download to deploy on end-user devices is about six hundred to seven hundred megabytes, and it should be scaled down to an agent size of maybe less than one hundred megabytes, max.
The phishing feature report showed zero results, and the patch management component is one of the two main issues that need improvement.
 

Setup Cost

Bitdefender GravityZone Enterprise Security offers competitive, flexible pricing with customizable features, though some report high renewal fee increases.
Trend Micro Worry-Free Services Suites pricing opinions vary, from reasonable and competitive to too expensive with annual increases.
Regarding pricing, setup cost, and licensing, it is affordable.
The pricing of Trend Micro is a little bit higher compared to Sophos.
 

Valuable Features

Bitdefender GravityZone Enterprise Security is praised for its ease, comprehensive features, and efficient enhancement of security infrastructure.
Trend Micro Worry-Free Services Suites excels in security with behavior detection, cloud management, and low resource requirements for efficient protection.
In terms of threat detection, I would give it a ten out of ten since Bitdefender manages to catch threats that other products miss.
From my reseller perspective, the best features of Bitdefender GravityZone Enterprise Security that stand out are the sandboxing and reporting capabilities.
The best feature of Bitdefender GravityZone Enterprise Security is that it is lightweight.
Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility.
 

Categories and Ranking

Bitdefender GravityZone Ent...
Ranking in Endpoint Protection Platform (EPP)
21st
Average Rating
8.2
Reviews Sentiment
7.9
Number of Reviews
29
Ranking in other categories
Virtualization Security (3rd)
Trend Micro Worry-Free Serv...
Ranking in Endpoint Protection Platform (EPP)
37th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
10
Ranking in other categories
Email Security (19th), Managed Detection and Response (MDR) (16th), Extended Detection and Response (XDR) (19th)
 

Mindshare comparison

As of June 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Bitdefender GravityZone Enterprise Security is 0.9%, up from 0.8% compared to the previous year. The mindshare of Trend Micro Worry-Free Services Suites is 1.0%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Rias Majeed - PeerSpot reviewer
Admin gets the information about which computer has been infected and good to use for servers and endpoints
The important factor is that after implementing Bitdefender, we haven't found any attacks. It has a vaccine for the RDP protocol, which is specific to this. We do some customization, but it does not lack any protection. Compared to older versions, we have not found any degradation in performance in the newer versions from the last three to five years, whether for graphical or normal users. They're not complaining that we are facing problems like memory issues. Bitdefender is also customizable and granular, but once you install it, it keeps running. The admin gets the information about which computer has been infected and can take action accordingly. On a regular basis, Bitdefender's AI capability is okay. But you cannot leave some decisions to AI. You must have control. You have to look at what you're filtering, as it can be a false positive. But on a regular basis, AI can be helpful.
Udhayakumar Murugan - PeerSpot reviewer
Integrated auto scan and web filtering facility improves security management
Our primary use case for Trend Micro Worry-Free Services Suites is to protect our organization and organizational data. We aim to enhance our security by implementing Trend Micro Worry-Free Services Suites Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility. It is very good…
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Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
856,873 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Comms Service Provider
12%
Financial Services Firm
7%
Government
7%
Computer Software Company
17%
Comms Service Provider
10%
Security Firm
9%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Bitdefender GravityZone Enterprise Security?
It is perfectly stable. We haven't received any complaints from customers regarding stability or performance. It's been smooth sailing so far.
What needs improvement with Bitdefender GravityZone Enterprise Security?
I have been working with Bitdefender GravityZone Enterprise Security for quite a long time, but recently, I do not appreciate their changes, especially on the technical side. They moved some portio...
What do you like most about Trend Micro Worry-Free Sevices Suits?
The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, mak...
What needs improvement with Trend Micro Worry-Free Sevices Suits?
The licensing aspect seems costly, and the license cost increases yearly, which is a concern for us.
What is your primary use case for Trend Micro Worry-Free Sevices Suits?
Our primary use case for Trend Micro Worry-Free Services Suites is to protect our organization and organizational data. We aim to enhance our security by implementing Trend Micro Worry-Free Service...
 

Also Known As

Bitdefender GravityZone Security for Virtualized Environments, GravityZone Security for Virtualized Environments
No data available
 

Overview

 

Sample Customers

SambaSafety, Morefield Communications, Northstar Ltd., Citrix, Greenman-Pedersen
Information Not Available
Find out what your peers are saying about Bitdefender GravityZone Enterprise Security vs. Trend Micro Worry-Free Services Suites and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.