

OpenText Functional Testing and SmartBear TestComplete compete in the automation tools category. User reviews suggest that SmartBear TestComplete has a usability advantage due to its support for various scripting languages.
Features:OpenText Functional Testing is known for broad support across desktop and web applications, script automation, and integration capabilities. It supports GUI and API testing for diverse project needs. SmartBear TestComplete offers cross-platform automation for web, desktop, and mobile, has innovative object identification features, and handles multiple scripting languages, providing a wide application reach.
Room for Improvement:OpenText Functional Testing could enhance less technical user accessibility by addressing resource-intensity issues, like memory and performance. SmartBear TestComplete could improve mobile testing capabilities, cross-browser support, and memory consumption, ensuring better error handling.
Ease of Deployment and Customer Service:Both OpenText Functional Testing and SmartBear TestComplete offer on-premises deployment with public cloud options. OpenText's customer service can be delayed due to extensive escalation procedures, while SmartBear is praised for prompt support and an active user community.
Pricing and ROI:OpenText Functional Testing is costlier, focusing on large enterprises, offering significant ROI for extensive testing needs. SmartBear TestComplete is seen as cost-effective, with competitive licensing options. However, ROI may vary based on organizational size and requirements.
The development time using UFT can be cut down into half as compared to coding from scratch.
Automation is done very fast, leading to improvements in the QA process and reducing the time needed for test automation.
We can easily achieve a return on investment in one, two, or three years.
Once set up, only one person is needed to handle all tasks, reducing the requirement for multiple personnel.
Organizations can't wait for this lengthy process, especially when they are under pressure with their timelines.
Support cases are easily created and attended to promptly, depending on urgency.
The technical support is rated eight out of ten.
Running them in parallel allows you to consume multiple runtime licenses and just execute the tests that don't have conflicting priorities and get through a lot of volume much quicker.
The tool can be installed on all computers used by developers or test automation engineers.
One of the key stability issues was that Windows would consume memory without releasing it, leading to regression testing crashes.
Incorporating behavior-driven development tests would enhance the capabilities of UFT One.
We frequently encountered stability issues when the browser dependency caused Windows to consume memory without releasing it, leading to crashes during regression testing.
If it could move closer to a no-code or low-code solution, it might dominate the market again.
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature.
There are many open-source tools with no cost, and there are no-code tools that are less expensive than UFT.
The pricing or licensing policy of OpenText is a bit expensive, however, it's one of the best solutions in the market.
It's cheaper than Tricentis Tosca but more expensive than some others.
UFT supports Oracle, SAP, PeopleSoft, and other non-web applications, making automation feasible.
OpenText Functional Testing has an impressive ability to connect to mobile devices and its ability to test so many different types of software, whether it be mainframe, APIs, mobile, web, or desktop.
The best features of OpenText Functional Testing include descriptive programming, the ability to add objects in the repository, and its ease of use for UI compared to other tools.
The most valuable feature of SmartBear TestComplete for me is the image comparison functionality.
| Product | Market Share (%) |
|---|---|
| OpenText Functional Testing | 7.9% |
| SmartBear TestComplete | 5.4% |
| Other | 86.7% |


| Company Size | Count |
|---|---|
| Small Business | 20 |
| Midsize Enterprise | 13 |
| Large Enterprise | 71 |
| Company Size | Count |
|---|---|
| Small Business | 22 |
| Midsize Enterprise | 20 |
| Large Enterprise | 32 |
OpenText Functional Testing provides automated testing with compatibility across technologies, browsers, and platforms. It targets APIs, GUIs, and applications like SAP and Oracle for efficient test automation, emphasizing usability and integration with tools such as Jenkins and ALM.
OpenText Functional Testing offers wide-ranging automation capabilities for functional and regression testing, API testing, and automation across web, desktop, and mainframe applications. It supports script recording and object identification, appealing to less technical users. Despite its advantages, it grapples with memory issues, stability concerns, and a challenging scripting environment. Its VBScript reliance limits flexibility, generating demand for enhanced language support and speed improvement. Users appreciate its role in continuous integration and deployment processes, managing test data efficiently, and reducing manual testing efforts.
What are the key features of OpenText Functional Testing?In industries like finance and healthcare, OpenText Functional Testing is leveraged for end-to-end automation, ensuring streamlined processes and accuracy in testing. Many companies utilize it for efficient test data management and integrating testing within continuous integration/deployment operations.
What is SmartBear TestComplete?
TestComplete is a reliable, sturdy automated testing platform created by SmartBear Software. SmartBear Software is a worldwide technological leader known for developing quality enterprise-class development and testing solutions.
TestComplete simplifies the process of creating tests for numerous applications, including, but not limited to; Desktop, Android, IOS, Web browsers, and Windows. Application tests can be manual, scripted, and even recorded by using keyword-driven or data-driven functionality. There are even additional options for error reporting and automated playback. The object repository is extremely accurate and is fully customizable. TestComplete can easily be used by experienced developers and even by manual novice testers to develop quality automated UI tests quickly.
TestComplete offers three different testing scenarios:
Key Features
Reviews from Real Users
Sandhiya T S., Sr Solutions Engineer at Lexington Soft, relates, “The record and replay aspects of the solution are quite useful for people. With them, you don't have to write any scripts. Basically, you can record your actions and play them back later. The initial setup is also very easy.”
Sai S R., Staff Test Architect at a tech services company, says, "The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them."
We monitor all Test Automation Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.