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Micro Focus Asset Manager [EOL] vs OpenText AI Operations Management comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
665
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
Micro Focus Asset Manager [...
Average Rating
7.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
OpenText AI Operations Mana...
Average Rating
7.8
Reviews Sentiment
6.3
Number of Reviews
49
Ranking in other categories
Event Monitoring (2nd), IT Operations Analytics (6th), Cloud Monitoring Software (21st)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
reviewer1700715 - PeerSpot reviewer
Software Asset Manager Lead at Boeing at a transportation company with 10,001+ employees
A stable and clever solution, but it is very complex and it needs a lot of improvements
There are a lot of things that need improvement. Software recognition, software licensing, software compliance, data inputs, reporting, and support are some of the areas. It needs a discovery tool of its own. You have to get that from other Micro Focus products, which means you have to pay more to get those products.
reviewer2060121 - PeerSpot reviewer
Product Line Manager at a tech consulting company with 11-50 employees
Unified monitoring has improved event handling but needs stronger AI automation and modern dashboards
OpenText AI Operations Management could benefit from a fully integrated AI system, which we call AIOps. A fully integrated AI operations system would be valuable in the future. Additionally, the UI experience could be more comfortable. We are not using predictive features in OpenText AI Operations Management such as anomaly detection. In the future, we may be able to operate with our customer, but we need to decide this collectively. You need to see the big picture and understand what the customer's pain points are to find the right tuning. Normally, predictive features can be more useful, but this is an end-to-end solution that needs to be customized. You need to understand the exact customer needs. The predictive analytics feature is very close to being integrated, but it is not fully integrated at this time.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The infrastructure that Automation Anywhere has created is really simple; compared to other tools such as Power Automate, it is more user-friendly and faster."
"What I appreciate the most about Automation Anywhere is that the end-user experience is superior to any of the other tools on the market that we've looked at."
"With our conversion from v11 to A360, there has been better ease of development of components within the control room for our development teams."
"As a solution, Automation Anywhere is complete for business users and developers."
"With Agentic capability, you can actually do those things; it has memory, it has access to tools, and it can do the job on our behalf as opposed to just telling us what to do."
"It is an easy product. It is easier and less complex than any other RPA tool in the market. It is a popular product."
"Automation Anywhere overall is a great tool for automation, as it provides a lot of flexibility to work with different other applications."
"I have seen improvements across the board since using Automation Anywhere, and I can definitively say that it has saved us time, reduced errors, and improved team efficiency."
"Actually we have now automatic and immediate control of assets usage, and we can now better manage our assets pool and get benefits through that."
"We are constantly using this product and we are constantly improving this product."
"The most important features are the flexibility of the product and the way that we can use it to ensure software compliance within our organization."
"It is stable and scalable."
"This product can be customized according to the needs of any company."
"Purely, its flexibility is the most valuable aspect. It is hugely configurable."
"It's helped us to increase transparency of our line of business, as well as both transparency and visibility of the IT department within the company."
"We have a bunch of critical servers and applications, and we are able to monitor using this product to create a dashboard and have automatic alerts to notify the responsible team."
"The ability to automate a lot of the repetitive tasks so that many human tasks are taken over by Bots is the most valuable feature in HPE Operations Bridge, especially because in today's world we are under constant pressure to reduce IT resources and the more we can automate, the better it is."
"It has greatly reduced the number and duration of outages as support teams are notified immediately when something goes wrong or even before something breaks."
"The most valuable feature is that everything can be consolidated into one dashboard."
"The most valuable feature is the integration with other HPE products because it enables us to feed all the information into same area; whereas before it was in different sites."
"The most valuable feature is its ability to integrate with everything."
 

Cons

"We encountered issues during the upgrade of the framework."
"Accuracy to process handwritten documents should be improved and more analytics and intelligence-related capabilities should be added."
"The scheduling is a little difficult at times. Rather than setting up individual instances, it would be really nice if we had the ability to set repetitive jobs easily. Right now, if you want a job to run every 15 minutes, you have to schedule it a lot of times. I'd rather have the ability to just say 'run every 15 minutes.'"
"Technical support needs to be worked on as the turnaround time can be around a week, even though we are just using the solution on a pilot basis. We are working in real-time with realistic data. While the process of a logging a ticket is good, the process from logging a ticket to closure needs faster support time."
"The scripting can be a bit difficult."
"It would be nice to have the IQ Bots integrated with the Enterprise Edition without requiring extra licenses. That would be great."
"I'd like to see the OCR feature be perfected. Today we get an accuracy ratio from OCR of around 40 percent to 50 percent only."
"The Recorder action in the A2019 Community edition is not supported."
"The technology used is outdated, the interface is outdated, the database is outdated, everything is outdated."
"Technical support is very frustrating because we have probably 12 or 15 years’ experience with the products."
"There are a lot of things that need improvement. Software recognition, software licensing, software compliance, data inputs, reporting, and support are some of the areas."
"The usability of this product is still out-of-date and could be improved. The interface could be improved."
"We are waiting for quicker release cycles. Also containerized upgrade, so that you don't have to bring a system entirely down to make a minor upgrade, in fact, or a minor patch."
"Topology-based event correlation does not work well with NNM events."
"Installing and upgrading the HPOM and Operations Agent software is not always easy and the process can be quite fragile. Once it is running, it is very quick and stable, but an upgrade can quite easily break something or terminate unexpectedly."
"The product and the UI need updating. Everything about the user experience needs updating."
"Stability could have been better. We were running into problems sometimes where the whole system was not performing as we expected."
"I would evaluate them as weak, unfortunately. They're barely bearable in the quality of the guys that support us."
"I'm not aware of areas that need improvement."
"Even though they said it was out for over a year, it was not a product ready for release."
 

Pricing and Cost Advice

"I am not responsible for the pricing part, but I know the pricing is competitive compared to other tools."
"Costs savings have been seen by employing bots for multiple shifts instead of people."
"Complaints are generally about the cost of IQ Bot, which is higher than its competitors. The base model’s pricing is comparable to other platforms with attended, unattended, and IDP capabilities as well."
"Our licensing costs are setup on an annual basis."
"UiPath is exceptionally more expensive than Automation Anywhere. UiPath is far ahead of its competition, but in terms of finances, Automation Anywhere offers better value and is more effective for organizations seeking cost-effective solutions."
"The product’s pricing is reasonable."
"I'm not sure what the monthly licensing cost is, as that is taken care of by another team, but I would say it's around $100,000."
"Automation Anywhere's pricing falls within the mid-range, but the long-term benefits outweigh the initial investment."
"From my experience, Asset Manager is expensive."
"The licensing model for Micro Focus Operations Bridge is unit-based so it can be one device or ten devices depending on your situation or model. Cost-wise, it's much more if you have more devices and features such as infrastructure monitoring, analytic dashboard, and business dashboard in your model."
"Pricing is very flexible and depends on the modules selected as per the requirement."
"It is competitive."
"As OpsBridge is a suite of products bundled together, you may find yourself paying for software functionality that you don't actually use, e.g. Real User Monitor (RUM)."
"The licensing cost for this solution is approximately $1,000 USD."
"Setup costs can be high depending on the partner, but it is worth it."
"The cost is very high."
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Top Industries

By visitors reading reviews
Outsourcing Company
15%
Financial Services Firm
12%
Comms Service Provider
12%
Manufacturing Company
11%
No data available
Financial Services Firm
15%
Outsourcing Company
15%
Construction Company
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business161
Midsize Enterprise86
Large Enterprise561
No data available
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise35
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Micro Focus Operations Bridge?
From a cost perspective, OpenText Operations Bridge is cost-effective as it saves us man hours. What used to be done ...
What needs improvement with Micro Focus Operations Bridge?
OpenText AI Operations Management could benefit from a fully integrated AI system, which we call AIOps. A fully integ...
What is your primary use case for Micro Focus Operations Bridge?
I am not looking for a monitoring solution, but I am a product manager comparing some products based on research I co...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
Asset Manager, HPE Asset Manager
Micro Focus Operations Bridge, Operations Bridge Manager, Micro Focus Operations Analytics
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Finansbank, MTS India, Sprint
GE Money Bank, Bank AlJazira, Tech Mahindra
Find out what your peers are saying about ServiceNow, Lansweeper, Qualys and others in IT Asset Management. Updated: September 2026.
917,382 professionals have used our research since 2012.