Micro Focus Asset Manager [EOL] vs OpenText AI Operations Management comparison

Why PeerSpot?

The compared Micro Focus Asset Manager [EOL] and OpenText AI Operations Management solutions aren't in the same category. OpenText AI Operations Management is ranked #2 in EM , with an average rating of 8.0, and holds a 8.5% mindshare. Additionally, 75% of Micro Focus Asset Manager [EOL] users are willing to recommend the solution, compared to 92% of OpenText AI Operations Management users who would recommend it.

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Executive Summary

We performed a comparison between Micro Focus Asset Manager [EOL] and OpenText AI Operations Management based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, Lansweeper, Device42 and others in IT Asset Management.

To learn more, read our detailed IT Asset Management Report (Updated: October 2026).

Buyer's Guide

IT Asset Management

October 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Featured Reviews

Nadeem K.

Rpa Developer at a consultancy with 11-50 employees

Automation has freed teams from repetitive finance and supply tasks and supports global operations

In the current organization, we had trouble initially because I think the documentation and support could be better than what it is now. This is one difference between Automation Anywhere and other RPA tools such as UiPath. In UiPath, if you have an issue, you go to the UiPath website and search for it, and you get lots of help materials. In Automation Anywhere, you do not get exactly what you are looking for. You get a very large number of results when you search for something, and from this large result set, you have to filter out what you need, or only partial information will be available. User handbooks are available for each product. In that regard, I would say Automation Anywhere is lagging compared to other RPA tools. It is difficult to get hold of their customer support team. I want to clarify that it is not a matter of us building logic on Automation Anywhere and it failing. When it is a product-related issue, they have to give us support because we only know how to develop within Automation Anywhere. We do not know how to fix Automation Anywhere itself. Whenever we have an issue, trying to get in touch with them always takes three to four business days.

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reviewer1700715

Software Asset Manager Lead at Boeing at a transportation company with 10,001+ employees

A stable and clever solution, but it is very complex and it needs a lot of improvements

There are a lot of things that need improvement. Software recognition, software licensing, software compliance, data inputs, reporting, and support are some of the areas. It needs a discovery tool of its own. You have to get that from other Micro Focus products, which means you have to pay more to get those products.

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reviewer2060121

Product Line Manager at a tech consulting company with 11-50 employees

Unified monitoring has improved event handling but needs stronger AI automation and modern dashboards

OpenText AI Operations Management could benefit from a fully integrated AI system, which we call AIOps. A fully integrated AI operations system would be valuable in the future. Additionally, the UI experience could be more comfortable. We are not using predictive features in OpenText AI Operations Management such as anomaly detection. In the future, we may be able to operate with our customer, but we need to decide this collectively. You need to see the big picture and understand what the customer's pain points are to find the right tuning. Normally, predictive features can be more useful, but this is an end-to-end solution that needs to be customized. You need to understand the exact customer needs. The predictive analytics feature is very close to being integrated, but it is not fully integrated at this time.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Our experience with technical support at Automation Anywhere has been great. They have been very helpful, especially during the PoC, processes which are sort of early on in their sales cycle, or when we were just starting with Automation Anywhere a couple of years ago. We got great support for getting it onboarded in-house and getting our team up to speed. So, we have found it to be a great partnership."

"AA has improved our organization in a positive manner."

"The core RPA capability is valuable."

"It saves time."

"We have received 70 percent optimization using this solution."

"The recorder capture tools, specifically the AISense Recorder and Universal Recorder, are valuable. We use these tools in almost every automation. These tools are very effective in capturing data from various applications. We can get data from a web page or an application."

"We have automated every finance-based operation, from collections to invoice processing, and it has streamlined many manual processes, eliminating errors and inefficiencies while allowing us to introduce metrics so we can generate operational reports and improve our overall business."

"My understanding is that the initial setup is pretty straightforward."

More Automation Anywhere pros

"Actually we have now automatic and immediate control of assets usage, and we can now better manage our assets pool and get benefits through that."

"The most important features are the flexibility of the product and the way that we can use it to ensure software compliance within our organization."

"We are constantly using this product and we are constantly improving this product."

"It is stable and scalable."

"This product can be customized according to the needs of any company."

"It is a very good solution for event management and agent-based monitoring."

"Transparency is one of the big features, and we reduced our attempt to repair by forty percent."

"It's a very good product overall."

"The core manager also allows for the creation of a custom dashboard, and users can use the cache from the dashboard which can include images."

"It optimizes their operations efficiency, and makes people more focused on the issue at hand instead of trying to figure out what's going on."

"We have a bunch of critical servers and applications, and we are able to monitor using this product to create a dashboard and have automatic alerts to notify the responsible team."

"In Micro Focus OBM, everything was controlled at the node level and now everything can be controlled at the console level."

"I've found the solution to be very scalable."

More OpenText AI Operations Management pros

Cons

"The error handling command on this solution still needs improvement, especially when compared to other platforms that are doing very well."

"I would like for AA to add an inbuilt debug log that has functionalities to view the values of variables during run time in order to have a point-to-point debugging in case of an error."

"If you were to come to me and ask for an OCR to be done, I could only guarantee you about eighty percent accuracy."

"It is not as easy to implement as advertised. It is difficult across the board. It is difficult for technical and non-technical users."

"They have done a fairly good job on the RPA space, but more and more, the whole cognitive AI space and machine learning are where I see the industry actually going. I'm sure Automation Anywhere is also focused on that topic, but we would like to see more coming down the pipe, as early as possible."

"There is a small thing from a development point of view. There should be a static site box for finding any command if I am writing a code. If there are hundreds of functions, you can only scroll up and down to find one each one. There should be a site box where we can find the commands and easily use them."

"Having some more pre-mapping and pre-setup analysis of what you're going to be doing with it would be helpful."

"Technical support needs to be much faster. I also had the project delivery. I had six clients whom I looked after. Whenever we got stuck, it was all about sprinting. There was a two or three week sprint. Within that, if you just wait for two to three days, it doesn't make sense. The support needs to implode, because I was just talking to a customer now who came directly and asked us, "Can you give us a dedicated support team?" It's feedback from our customer that support takes too long."

More Automation Anywhere cons

"There are a lot of things that need improvement. Software recognition, software licensing, software compliance, data inputs, reporting, and support are some of the areas."

"The usability of this product is still out-of-date and could be improved. The interface could be improved."

"The technology used is outdated, the interface is outdated, the database is outdated, everything is outdated."

"Technical support is very frustrating because we have probably 12 or 15 years’ experience with the products."

"It is a very complicated product. It's difficult to manage. Nowadays, products are very easy to manage, deploy, and integrate, but Operations Bridge is very complicated to manage."

"The pricing could be improved."

"I see room for improvement in the licensing scheme area. It's getting more complex day by day."

"It can run a little slow if not configured correctly or if a customer doesn't use it properly."

"Remove the dependency of Java technology. This is a feature used for admin purposes to update the modeling."

"Topology-based event correlation does not work well with NNM events."

"Implementation could be improved. We also need training and a good partner in order to install and configure it."

"The technical support is normally very good, but occasionally patchy."

More OpenText AI Operations Management cons

Pricing and Cost Advice

"It costs up to $1,200 per license."

"We just did a round of price comparison on a global scale and found it's so hard to compare the license prices. But, Automation Anywhere, in general, is on the same price level as the other vendors, a bit lower in some cases."

"I don't deal have cost specifics but I can say it is a tool that provides value for the money."

"The cost can be reduced a little for users."

"The setup cost depends on multiple factors, so you need to get details before choosing."

"The ROI is really good. We have saved time and money."

"Time and monetary savings can range from 20 to 90 percent."

"On a scale of one to ten with ten being the most expensive, I rate the price of Automation Anywhere an eight out of ten."

More Automation Anywhere pricing and cost advice

"From my experience, Asset Manager is expensive."

"It is competitive."

"The licensing model for Micro Focus Operations Bridge is unit-based so it can be one device or ten devices depending on your situation or model. Cost-wise, it's much more if you have more devices and features such as infrastructure monitoring, analytic dashboard, and business dashboard in your model."

"Setup costs can be high depending on the partner, but it is worth it."

"The cost is very high."

"The licensing cost for this solution is approximately $1,000 USD."

"As OpsBridge is a suite of products bundled together, you may find yourself paying for software functionality that you don't actually use, e.g. Real User Monitor (RUM)."

"Pricing is very flexible and depends on the modules selected as per the requirement."

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Top Industries

By visitors reading reviews

Outsourcing Company

14%

Comms Service Provider

12%

Financial Services Firm

11%

Manufacturing Company

11%

No data available

Outsourcing Company

15%

Financial Services Firm

14%

Construction Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	163
Midsize Enterprise	86
Large Enterprise	566

No data available

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	7
Large Enterprise	35

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

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How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

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What is your experience regarding pricing and costs for Micro Focus Operations Bridge?

From a cost perspective, OpenText Operations Bridge is cost-effective as it saves us man hours. What used to be done ...

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What needs improvement with Micro Focus Operations Bridge?

OpenText AI Operations Management could benefit from a fully integrated AI system, which we call AIOps. A fully integ...

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What is your primary use case for Micro Focus Operations Bridge?

I am not looking for a monitoring solution, but I am a product manager comparing some products based on research I co...

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More OpenText AI Operations Management Competitors

Product Reports

Buyer's Guide

Automation Anywhere

November 2026

Download Automation Anywhere product report

Buyer's Guide

IT Asset Management

October 2026

Download Micro Focus Asset Manager [EOL] product report

Buyer's Guide

OpenText AI Operations Management

October 2026

OpenText AI Operations Management report

Download OpenText AI Operations Management product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

Asset Manager, HPE Asset Manager

Micro Focus Operations Bridge, Operations Bridge Manager, Micro Focus Operations Analytics

Interactive Demo

Automation Anywhere

Demo not available

OpenText

Demo not available

OpenText

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

HPE Asset Manager automates best practices across the asset management lifecycle and integrates processes into IT Infrastructure Library (ITIL) service support workflows including incident, problem, and change management to improve service quality and business outcomes.

OpenText

OpenText AI Operations Management excels in event correlation, integrating diverse systems, and centralizing dashboards for efficient alert management. It supports extensive analysis through its data lake and enhances operational management with seamless automation and integration.

OpenText AI Operations Management is designed to consolidate monitoring inputs, enabling holistic analysis and faster root cause identification. Supporting compliance and vulnerability management, its role-based access ensures data security. With scalability and BI tool compatibility, users appreciate its ability to manage server operations efficiently in hybrid and large-scale infrastructures. Improvements are needed in UI design, setup complexity, and resource efficiency, as well as enhanced integration with third-party products and legacy applications. Comprehensive AI and predictive features, simplified licensing, and enhanced stability and reporting could further its effectiveness.

What are the key features of OpenText AI Operations Management?

Event Correlation: Detects and correlates events across infrastructures for quick analysis.
Dashboard Centralization: Centralizes multiple inputs for holistic monitoring.
Flexibility and Scalability: Integrates efficiently with diverse systems and supports large-scale environments.
Automation: Streamlines tasks and ticketing processes to enhance efficiency.
Data Security: Offers role-based access control to secure sensitive information.

What benefits and ROI should users expect to see?

Operational Efficiency: Streamlined automation and integration boost process efficiency.
Scalability: Designed to support expanding infrastructure needs without compromising performance.
Data-Driven Insights: Comprehensive analysis enables informed decision-making.
Service Uptime: Quick root cause identification aids in maintaining high service availability.

In industries like financial services and telecommunications, OpenText AI Operations Management is implemented for its robust event management capabilities, ensuring compliance and security standards are met. It effectively automates monitoring and server operations, providing businesses with a reliable system for data consolidation and security management.

OpenText

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

Finansbank, MTS India, Sprint

GE Money Bank, Bank AlJazira, Tech Mahindra

Find out what your peers are saying about ServiceNow, Lansweeper, Device42 and others in IT Asset Management. Updated: October 2026.

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