Micro Focus Asset Manager [EOL] vs OpenText AI Operations Management comparison

Why PeerSpot?

The compared Micro Focus Asset Manager [EOL] and OpenText AI Operations Management solutions aren't in the same category. OpenText AI Operations Management is ranked #3 in EM , with an average rating of 8.0, and holds a 8.3% mindshare. Additionally, 75% of Micro Focus Asset Manager [EOL] users are willing to recommend the solution, compared to 92% of OpenText AI Operations Management users who would recommend it.

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Executive Summary

We performed a comparison between Micro Focus Asset Manager [EOL] and OpenText AI Operations Management based on real PeerSpot user reviews.

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To learn more, read our detailed IT Asset Management Report (Updated: August 2026).

Buyer's Guide

IT Asset Management

August 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Featured Reviews

Venkat Sivaprakash

Management Consultant at Accenture

Has significantly improved document-driven workflows and reduced processing time across finance and HR functions

Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.

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reviewer1700715

Software Asset Manager Lead at Boeing at a transportation company with 10,001+ employees

A stable and clever solution, but it is very complex and it needs a lot of improvements

There are a lot of things that need improvement. Software recognition, software licensing, software compliance, data inputs, reporting, and support are some of the areas. It needs a discovery tool of its own. You have to get that from other Micro Focus products, which means you have to pay more to get those products.

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reviewer2060121

Product Line Manager at a tech consulting company with 11-50 employees

Unified monitoring has improved event handling but needs stronger AI automation and modern dashboards

OpenText AI Operations Management could benefit from a fully integrated AI system, which we call AIOps. A fully integrated AI operations system would be valuable in the future. Additionally, the UI experience could be more comfortable. We are not using predictive features in OpenText AI Operations Management such as anomaly detection. In the future, we may be able to operate with our customer, but we need to decide this collectively. You need to see the big picture and understand what the customer's pain points are to find the right tuning. Normally, predictive features can be more useful, but this is an end-to-end solution that needs to be customized. You need to understand the exact customer needs. The predictive analytics feature is very close to being integrated, but it is not fully integrated at this time.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Automation Anywhere, specifically A2019, has helped us in automating a major chunk of such tasks, thus helped in saving a lot of time, effort, and revenue."

"There are more valuable features with the updated solution; now they have both the list view and the flow view, they have increased some features in terms of data types, they now have good usage of the data table and have added variable types, and it's convenient."

"The customer engagement is really deep, and they work with the “gemba”. They work with operations very closely. I also believe they have a good product roadmap."

"The best feature is the drag-and-drop command. Users with less coding knowledge can also automate their end-to-end processes very easily."

"It's easy to use for business users. Everything is good. It's a nice product."

"The return on investment from Automation Anywhere at our organization has been both tangible and intangible, delivering value far beyond the initial financial calculation."

"Automation Anywhere has a great learning curve, and we have automated processes through bots that ease our work by handling repetitive tasks and minimizing effort and work inefficiencies."

"The features I most appreciate are the built-in version control system, historical log, audit trail features, and the breadth of RPA action commands included out of the box."

More Automation Anywhere pros

"It is stable and scalable."

"Actually we have now automatic and immediate control of assets usage, and we can now better manage our assets pool and get benefits through that."

"The most important features are the flexibility of the product and the way that we can use it to ensure software compliance within our organization."

"We are constantly using this product and we are constantly improving this product."

"This product can be customized according to the needs of any company."

"After I think ten years of using OML, we finally had some nice dashboards, which enabled us to get more insight and produce reports."

"It's highly stable; it's worked well for me for eight to ten years and I haven't had any issues with bugs or glitches."

"We haven't faced any stability issues. There hasn't been any crashes or glitches."

"It allows us to build dashboards for individual parts of the business, and our team members appreciate that they can just get a view of their part of the world without having to worry about anyone else's."

"HPE helped us aggregate, and we now have all these layers in one layer, so we are looking at the service from the core of it, not from a resource perspective or from an IT, servers-based perspective."

"OpenText AI Operations Management has an agent system where you can directly add plugins and collect metrics and logs, and it is really difficult to collect these kinds of things such as metric data with other systems, but it is easier with this platform."

"It has greatly reduced the number and duration of outages as support teams are notified immediately when something goes wrong or even before something breaks."

"The event correlation is the most valuable aspect of the solution."

More OpenText AI Operations Management pros

Cons

"I would rate Automation Anywhere's support a four out of ten because the support is horrible for all customers."

"There are a lot of things that need to be improved, especially related to the Control Room, but you can develop and scale with this tool very, very fast."

"Migration is a little challenging since it requires direct integration with DB, credential vault and all that."

"I am looking for artificial intelligence and machine learning. I hope that they introduce them in A2019. I'm looking forward to what will be there in A2019 because that's the area that we need to go forward. We are looking for Automation Anywhere to put up their efforts to make it easier by incorporating artificial intelligence and machine learning. Along with RPA, this would make our automation journey very easy. We can bring more processes into automation, that's where I am looking for automation to focus on."

"There have been many instances, particularly in my previous organization where we did a lot of development in Automation Anywhere, catering to clients like CPA firms in America, where we raised tickets for solutions but did not always find a satisfactory resolution, despite connecting over a call."

"However, if documents are scanned and not clear, the accuracy is not up to the mark."

"For any tool, we have to consider that the evolving AI space is rapidly changing, and I believe Automation Anywhere can enhance its offerings to keep pace with developments in the AI sector, which presents a lot of room for improvements, but overall it is working well for us."

"I would like for AA to add an inbuilt debug log that has functionalities to view the values of variables during run time in order to have a point-to-point debugging in case of an error."

More Automation Anywhere cons

"There are a lot of things that need improvement. Software recognition, software licensing, software compliance, data inputs, reporting, and support are some of the areas."

"Technical support is very frustrating because we have probably 12 or 15 years’ experience with the products."

"The usability of this product is still out-of-date and could be improved. The interface could be improved."

"The technology used is outdated, the interface is outdated, the database is outdated, everything is outdated."

"The dashboards from OpenText Operations Bridge, when compared to those from Splunk, are less visually appealing."

"It can be cumbersome to get up and running. And it's very expensive."

"Level 1 technical support is incompetent. I'm almost afraid to open tickets because I know I'll be asked the same thing 8 times."

"We also need a better road map and a more affordable price."

"Depending on where you land, if you get stuck in generic level-two support, then it’s quite uninspiring – that’s probably the best description."

"Installing and upgrading the HPOM and Operations Agent software is not always easy and the process can be quite fragile. Once it is running, it is very quick and stable, but an upgrade can quite easily break something or terminate unexpectedly."

"There are a lot of locked files, about a thousand. You cannot always find the correct information to solve an issue."

"I see room for improvement in the licensing scheme area. It's getting more complex day by day."

More OpenText AI Operations Management cons

Pricing and Cost Advice

"Our annual licensing costs for the entire company are $100,000."

"I am not sure about the costs, but two Bot Runners and four Bot Creators may cost approximately 1CR."

"I do not know the price, but I am told that it is cheaper than UiPath."

"Subscription for Automation Anywhere (AA) is paid yearly."

"My understanding is that the license cost of Automation Anywhere is more reasonable than UiPath and Blue Prism."

"The cost of this solution is a little bit high, but it is worth the price."

"They sell it by license, but if they could charge by case or by interaction, that might be better. Right now, it's expensive when you want to scale or use them for simple processes."

"It is reasonable, but it can always be a little bit cheaper."

More Automation Anywhere pricing and cost advice

"From my experience, Asset Manager is expensive."

"It is competitive."

"Setup costs can be high depending on the partner, but it is worth it."

"Pricing is very flexible and depends on the modules selected as per the requirement."

"The licensing cost for this solution is approximately $1,000 USD."

"The licensing model for Micro Focus Operations Bridge is unit-based so it can be one device or ten devices depending on your situation or model. Cost-wise, it's much more if you have more devices and features such as infrastructure monitoring, analytic dashboard, and business dashboard in your model."

"The cost is very high."

"As OpsBridge is a suite of products bundled together, you may find yourself paying for software functionality that you don't actually use, e.g. Real User Monitor (RUM)."

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Top Industries

By visitors reading reviews

Outsourcing Company

15%

Financial Services Firm

12%

Manufacturing Company

10%

Comms Service Provider

10%

No data available

Financial Services Firm

15%

Outsourcing Company

15%

Construction Company

10%

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	158
Midsize Enterprise	82
Large Enterprise	558

No data available

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	7
Large Enterprise	35

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

See all answers

How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

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What is your experience regarding pricing and costs for Micro Focus Operations Bridge?

From a cost perspective, OpenText Operations Bridge is cost-effective as it saves us man hours. What used to be done ...

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What needs improvement with Micro Focus Operations Bridge?

OpenText AI Operations Management could benefit from a fully integrated AI system, which we call AIOps. A fully integ...

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What is your primary use case for Micro Focus Operations Bridge?

I am not looking for a monitoring solution, but I am a product manager comparing some products based on research I co...

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Comparisons

UiPath Platform vs Automation Anywhere

Compared 12% of the time

Blue Prism vs Automation Anywhere

Compared 6% of the time

Microsoft Power Automate vs Automation Anywhere

Compared 5% of the time

AutomationEdge vs Automation Anywhere

Compared 3% of the time

Appian vs Automation Anywhere

Compared 2% of the time

More Automation Anywhere Competitors

Symantec Asset Management Suite vs Micro Focus Asset Manager [EOL]

Compared 17% of the time

ServiceNow vs Micro Focus Asset Manager [EOL]

Compared 16% of the time

CA Asset Portfolio Management vs Micro Focus Asset Manager [EOL]

Compared 16% of the time

BMC Helix Discovery vs Micro Focus Asset Manager [EOL]

Compared 14% of the time

Freshservice vs Micro Focus Asset Manager [EOL]

Compared 12% of the time

More Micro Focus Asset Manager [EOL] Competitors

IBM Tivoli NetCool Impact vs OpenText AI Operations Management

Compared 7% of the time

IBM Tivoli NetCool OMNIbus vs OpenText AI Operations Management

Compared 6% of the time

BMC TrueSight vs OpenText AI Operations Management

Compared 6% of the time

ScienceLogic vs OpenText AI Operations Management

Compared 6% of the time

Evanios vs OpenText AI Operations Management

Compared 4% of the time

More OpenText AI Operations Management Competitors

Product Reports

Buyer's Guide

Automation Anywhere

September 2026

Download Automation Anywhere product report

Buyer's Guide

IT Asset Management

August 2026

Download Micro Focus Asset Manager [EOL] product report

Buyer's Guide

OpenText AI Operations Management

August 2026

OpenText AI Operations Management report

Download OpenText AI Operations Management product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

Asset Manager, HPE Asset Manager

Micro Focus Operations Bridge, Operations Bridge Manager, Micro Focus Operations Analytics

Interactive Demo

Automation Anywhere

Demo not available

OpenText

Demo not available

OpenText

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

HPE Asset Manager automates best practices across the asset management lifecycle and integrates processes into IT Infrastructure Library (ITIL) service support workflows including incident, problem, and change management to improve service quality and business outcomes.

OpenText

OpenText AI Operations Management centralizes event correlation and monitoring across infrastructures, prioritizing scalability and automation for efficient alert management. It empowers organizations with transparency and insights essential for effective IT resource management in hybrid cloud environments.

OpenText AI Operations Management offers comprehensive solutions for event correlation, integration, and centralized alert management. With capabilities that streamline operations, this tool supports efficient IT management across AWS, GCP, and on-premises environments. Despite requiring improvements in performance and usability, its robust reporting and seamless monitoring provide valuable insights for root cause analysis. Users leverage this platform to integrate event data, automate incidents, and manage hybrid infrastructures effectively, making it a key component in enhancing service perspectives globally. Its heavy architecture and reliance on Java and Flash, coupled with complex licensing and pricing, necessitate attention to functionality and support areas.

What are the key features of OpenText AI Operations Management?

Event Correlation: Integrates and correlates event data for improved incident response.
Centralized Alerts: Raises alerts efficiently to streamline IT operations.
Comprehensive Dashboard: Consolidates information for better visibility.
Hybrid Cloud Support: Manages AWS, GCP, and on-premises environments.
Automation: Enhances operations with server automation and performance management.

What benefits do users find with OpenText AI Operations Management?

Operational Efficiency: Streamlines IT processes for quicker issue resolution.
Transparency: Offers robust reporting and data centralization for clarity.
Resource Management: Improves management of IT resources and service perspectives.
Scalability: Accommodates growth with flexible architecture.
Noise Reduction: Decreases event noise to enhance response efficiency.

OpenText AI Operations Management is widely implemented in industries requiring comprehensive monitoring capabilities. Organizations benefit from its ability to consolidate tools and manage events effectively across hybrid environments. The integration of incident automation and performance evaluation tools is particularly beneficial for those looking to enhance compliance support and reduce response times. Despite some challenges, the platform remains a valuable asset in managing complex IT environments and improving operational effectiveness.

OpenText

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

Finansbank, MTS India, Sprint

GE Money Bank, Bank AlJazira, Tech Mahindra

Find out what your peers are saying about ServiceNow, Qualys, Lansweeper and others in IT Asset Management. Updated: August 2026.

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