Micro Focus Asset Manager [EOL] vs OpenText AI Operations Management comparison

Why PeerSpot?

The compared Micro Focus Asset Manager [EOL] and OpenText AI Operations Management solutions aren't in the same category. OpenText AI Operations Management is ranked #2 in EM , with an average rating of 8.0, and holds a 8.4% mindshare. Additionally, 75% of Micro Focus Asset Manager [EOL] users are willing to recommend the solution, compared to 92% of OpenText AI Operations Management users who would recommend it.

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Executive Summary

We performed a comparison between Micro Focus Asset Manager [EOL] and OpenText AI Operations Management based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, Lansweeper, Qualys and others in IT Asset Management.

To learn more, read our detailed IT Asset Management Report (Updated: September 2026).

Buyer's Guide

IT Asset Management

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Featured Reviews

Venkat Sivaprakash

Management Consultant at Accenture

Has significantly improved document-driven workflows and reduced processing time across finance and HR functions

Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.

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reviewer1700715

Software Asset Manager Lead at Boeing at a transportation company with 10,001+ employees

A stable and clever solution, but it is very complex and it needs a lot of improvements

There are a lot of things that need improvement. Software recognition, software licensing, software compliance, data inputs, reporting, and support are some of the areas. It needs a discovery tool of its own. You have to get that from other Micro Focus products, which means you have to pay more to get those products.

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reviewer2060121

Product Line Manager at a tech consulting company with 11-50 employees

Unified monitoring has improved event handling but needs stronger AI automation and modern dashboards

OpenText AI Operations Management could benefit from a fully integrated AI system, which we call AIOps. A fully integrated AI operations system would be valuable in the future. Additionally, the UI experience could be more comfortable. We are not using predictive features in OpenText AI Operations Management such as anomaly detection. In the future, we may be able to operate with our customer, but we need to decide this collectively. You need to see the big picture and understand what the customer's pain points are to find the right tuning. Normally, predictive features can be more useful, but this is an end-to-end solution that needs to be customized. You need to understand the exact customer needs. The predictive analytics feature is very close to being integrated, but it is not fully integrated at this time.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Using automation, these processes are completed in between one and two hours, using one robot, and with these savings in time, the staff can do more in other areas, improving productivity and creativity while reducing the need for overtime and positively impacting the company overall."

"The ease of use for the end user and the very low complexity in trying to build a bot are the big factors for us."

"We have been with Automation Anywhere as their platinum partners, and for us, the first and foremost recommendation to any customer is Automation Anywhere, which is true from the price perspective, feature perspective, and support perspective."

"Automation Anywhere is a tool that I love! I am quite happy using this tool and there are no features or commands that I have found to be missing that should be added."

"Among the most valuable features that we've been able to utilize are the screen scraping and object cloning."

"IQ Bot is a valuable feature. It processes unstructured data to structured data. It helps me by making tasks less time consuming. It reduces the effort it takes versus manually."

"They have a credential vault, which is 256-bit encrypted. That is the highest security that can be provided when it comes to credential maintenance. With a credential vault, other than the user who is entering the password, no one else knows what the password is."

"We have seen AA bringing immense value to the clients once operational. Bot deployment is easy and controlling Access is easy with RBAC With Recent additions. User groups and user management is on par with tools like Blue Prism & UiPath."

More Automation Anywhere pros

"The most important features are the flexibility of the product and the way that we can use it to ensure software compliance within our organization."

"We are constantly using this product and we are constantly improving this product."

"Actually we have now automatic and immediate control of assets usage, and we can now better manage our assets pool and get benefits through that."

"This product can be customized according to the needs of any company."

"It is stable and scalable."

"It helps us to take into account all of our infrastructure, monitoring everything as one single point of truth, with flexible configuration to correlate systems and applications so our systems stay under control and in check."

"For us, the most valuable features are the ability to identify IT issues in your estates and to be able to rectify them hopefully before they cause outages to services."

"From our monitoring perspective or from a visibility perspective, HPE UCMDB is a must have. It's an amazing piece of software."

"The most valuable feature is the integration with other HPE products because it enables us to feed all the information into same area; whereas before it was in different sites."

"The event correlation is the most valuable aspect of the solution."

"We switched for the added features, better scalability, overall experience, and better resolution to end of life issues."

"The core manager also allows for the creation of a custom dashboard, and users can use the cache from the dashboard which can include images."

"Compared to other products on the market today, I think it's the best in terms of architecture and capabilities."

More OpenText AI Operations Management pros

Cons

"Automation Anywhere needs to have more testing tools to improve the testing portion of the solution."

"Web automation capability needs to be improved."

"Especially while using v11, I often experience freezes with OCR extraction from PDF files."

"Training is good and interactive but the final certification exam is very tough and it requires in-depth practical knowledge."

"I don't use the technical support a lot. It feels like a lot of time that they will ask us to check the user manual."

"It should be easier to use."

"I haven't gone deep in the tool, but so far it looks good."

"On the cognitive side, some of their competitors, when we were originally shopping, were a little more advanced in that space. Making use of probabilistic outcomes and presenting them to a business user is a feature that, at the time of our evaluation, did not feel like a strong, mature solution for Automation Anywhere. Nevertheless, they won our business. That is one feature where I feel they are trying to make investments to address those gaps."

More Automation Anywhere cons

"There are a lot of things that need improvement. Software recognition, software licensing, software compliance, data inputs, reporting, and support are some of the areas."

"Technical support is very frustrating because we have probably 12 or 15 years’ experience with the products."

"The usability of this product is still out-of-date and could be improved. The interface could be improved."

"The technology used is outdated, the interface is outdated, the database is outdated, everything is outdated."

"In a future release, we would like an improved upgrade process. When you upgrade it now, it first uninstalls everything and then reinstalls all the packages, which means any customization that you've done in the directories on the surface disappears."

"Stability could have been better. We were running into problems sometimes where the whole system was not performing as we expected."

"The latest versions of the service reporting dashboards need improvement, such as service modeling."

"The pricing is a bit expensive for smaller companies."

"I think it could be improved with regard to response time, and getting the proper resources."

"Depending on where you land, if you get stuck in generic level-two support, then it’s quite uninspiring – that’s probably the best description."

"Topology-based event correlation does not work well with NNM events."

"Our issues are largely support related due to where we are and the knowledge base that we have here. This issue relates both HPE in general and to the technical products."

More OpenText AI Operations Management cons

Pricing and Cost Advice

"The price of this product is good."

"We have a few licenses. They cost roughly $10,000 each."

"I advise others that even as of right now, the setup cost and licensing cost to automate bots on Automation Anywhere is steep but it is worth the investment!"

"Its price is competitive with all other products in the market."

"Pricing is a bit high when compared to other available tools; however, the tool is worth the cost."

"This solution costs approximately $3,500 USD per license."

"They sell it by license, but if they could charge by case or by interaction, that might be better. Right now, it's expensive when you want to scale or use them for simple processes."

"The price for Automation Anywhere is reasonable."

More Automation Anywhere pricing and cost advice

"From my experience, Asset Manager is expensive."

"Pricing is very flexible and depends on the modules selected as per the requirement."

"Setup costs can be high depending on the partner, but it is worth it."

"The licensing cost for this solution is approximately $1,000 USD."

"The licensing model for Micro Focus Operations Bridge is unit-based so it can be one device or ten devices depending on your situation or model. Cost-wise, it's much more if you have more devices and features such as infrastructure monitoring, analytic dashboard, and business dashboard in your model."

"It is competitive."

"The cost is very high."

"As OpsBridge is a suite of products bundled together, you may find yourself paying for software functionality that you don't actually use, e.g. Real User Monitor (RUM)."

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916,056 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Outsourcing Company

15%

Financial Services Firm

12%

Comms Service Provider

11%

Manufacturing Company

11%

No data available

Financial Services Firm

15%

Outsourcing Company

15%

Construction Company

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	161
Midsize Enterprise	85
Large Enterprise	561

No data available

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	7
Large Enterprise	35

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

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How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

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What is your experience regarding pricing and costs for Micro Focus Operations Bridge?

From a cost perspective, OpenText Operations Bridge is cost-effective as it saves us man hours. What used to be done ...

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What needs improvement with Micro Focus Operations Bridge?

OpenText AI Operations Management could benefit from a fully integrated AI system, which we call AIOps. A fully integ...

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What is your primary use case for Micro Focus Operations Bridge?

I am not looking for a monitoring solution, but I am a product manager comparing some products based on research I co...

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Comparisons

UiPath Platform vs Automation Anywhere

Compared 11% of the time

Blue Prism vs Automation Anywhere

Compared 6% of the time

Microsoft Power Automate vs Automation Anywhere

Compared 5% of the time

AutomationEdge vs Automation Anywhere

Compared 3% of the time

Appian vs Automation Anywhere

Compared 2% of the time

More Automation Anywhere Competitors

ServiceNow vs Micro Focus Asset Manager [EOL]

Compared 20% of the time

Symantec Asset Management Suite vs Micro Focus Asset Manager [EOL]

Compared 19% of the time

CA Asset Portfolio Management vs Micro Focus Asset Manager [EOL]

Compared 15% of the time

Freshservice vs Micro Focus Asset Manager [EOL]

Compared 11% of the time

BMC Helix Discovery vs Micro Focus Asset Manager [EOL]

Compared 11% of the time

More Micro Focus Asset Manager [EOL] Competitors

IBM Tivoli NetCool Impact vs OpenText AI Operations Management

Compared 7% of the time

IBM Tivoli NetCool OMNIbus vs OpenText AI Operations Management

Compared 6% of the time

BMC TrueSight vs OpenText AI Operations Management

Compared 6% of the time

ScienceLogic vs OpenText AI Operations Management

Compared 6% of the time

Evanios vs OpenText AI Operations Management

Compared 4% of the time

More OpenText AI Operations Management Competitors

Product Reports

Buyer's Guide

Automation Anywhere

October 2026

Download Automation Anywhere product report

Buyer's Guide

IT Asset Management

September 2026

Download Micro Focus Asset Manager [EOL] product report

Buyer's Guide

OpenText AI Operations Management

September 2026

OpenText AI Operations Management report

Download OpenText AI Operations Management product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

Asset Manager, HPE Asset Manager

Micro Focus Operations Bridge, Operations Bridge Manager, Micro Focus Operations Analytics

Interactive Demo

Automation Anywhere

Demo not available

OpenText

Demo not available

OpenText

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

HPE Asset Manager automates best practices across the asset management lifecycle and integrates processes into IT Infrastructure Library (ITIL) service support workflows including incident, problem, and change management to improve service quality and business outcomes.

OpenText

OpenText AI Operations Management centralizes event correlation and monitoring across infrastructures, prioritizing scalability and automation for efficient alert management. It empowers organizations with transparency and insights essential for effective IT resource management in hybrid cloud environments.

OpenText AI Operations Management offers comprehensive solutions for event correlation, integration, and centralized alert management. With capabilities that streamline operations, this tool supports efficient IT management across AWS, GCP, and on-premises environments. Despite requiring improvements in performance and usability, its robust reporting and seamless monitoring provide valuable insights for root cause analysis. Users leverage this platform to integrate event data, automate incidents, and manage hybrid infrastructures effectively, making it a key component in enhancing service perspectives globally. Its heavy architecture and reliance on Java and Flash, coupled with complex licensing and pricing, necessitate attention to functionality and support areas.

What are the key features of OpenText AI Operations Management?

Event Correlation: Integrates and correlates event data for improved incident response.
Centralized Alerts: Raises alerts efficiently to streamline IT operations.
Comprehensive Dashboard: Consolidates information for better visibility.
Hybrid Cloud Support: Manages AWS, GCP, and on-premises environments.
Automation: Enhances operations with server automation and performance management.

What benefits do users find with OpenText AI Operations Management?

Operational Efficiency: Streamlines IT processes for quicker issue resolution.
Transparency: Offers robust reporting and data centralization for clarity.
Resource Management: Improves management of IT resources and service perspectives.
Scalability: Accommodates growth with flexible architecture.
Noise Reduction: Decreases event noise to enhance response efficiency.

OpenText AI Operations Management is widely implemented in industries requiring comprehensive monitoring capabilities. Organizations benefit from its ability to consolidate tools and manage events effectively across hybrid environments. The integration of incident automation and performance evaluation tools is particularly beneficial for those looking to enhance compliance support and reduce response times. Despite some challenges, the platform remains a valuable asset in managing complex IT environments and improving operational effectiveness.

OpenText

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

Finansbank, MTS India, Sprint

GE Money Bank, Bank AlJazira, Tech Mahindra

Find out what your peers are saying about ServiceNow, Lansweeper, Qualys and others in IT Asset Management. Updated: September 2026.

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We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.