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Micro Focus Asset Manager [EOL] vs OpenText AI Operations Management comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
663
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
Micro Focus Asset Manager [...
Average Rating
7.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
OpenText AI Operations Mana...
Average Rating
7.8
Reviews Sentiment
6.3
Number of Reviews
49
Ranking in other categories
Event Monitoring (5th), IT Operations Analytics (6th), Cloud Monitoring Software (18th)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
reviewer1700715 - PeerSpot reviewer
Software Asset Manager Lead at Boeing at a transportation company with 10,001+ employees
A stable and clever solution, but it is very complex and it needs a lot of improvements
There are a lot of things that need improvement. Software recognition, software licensing, software compliance, data inputs, reporting, and support are some of the areas. It needs a discovery tool of its own. You have to get that from other Micro Focus products, which means you have to pay more to get those products.
reviewer2060121 - PeerSpot reviewer
Product Line Manager at a tech consulting company with 11-50 employees
Unified monitoring has improved event handling but needs stronger AI automation and modern dashboards
OpenText AI Operations Management could benefit from a fully integrated AI system, which we call AIOps. A fully integrated AI operations system would be valuable in the future. Additionally, the UI experience could be more comfortable. We are not using predictive features in OpenText AI Operations Management such as anomaly detection. In the future, we may be able to operate with our customer, but we need to decide this collectively. You need to see the big picture and understand what the customer's pain points are to find the right tuning. Normally, predictive features can be more useful, but this is an end-to-end solution that needs to be customized. You need to understand the exact customer needs. The predictive analytics feature is very close to being integrated, but it is not fully integrated at this time.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have used support a few times for one of our customers, and they respond quickly. If the issue involves a critical production system, they respond to the request on the same day."
"The ability for it to be able to be scaled rapidly. For us, it has certainly provided a range of flexibility that we hadn't appreciated before we started. This means that in times of high demand for processes to be completed, we're able to quickly scale up on demand. That gives us that additional flexibility without the need to potentially consider contingent labor increases. So, it's sort of a head count avoidance increase. So, that's proved very useful for us."
"Overall, I would rate Automation Anywhere a nine out of ten."
"In 2018, we looked at some other products on the market, but Automation Anywhere was a perfect fit. We didn't have any issues that Automation Anywhere couldn't solve. The critical factor for us was its ease of use. We liked the drag-and-drop interface and the low-code capabilities."
"It is easier to learn, implement, and get things done with Automation Anywhere compared to other tools on market right now."
"From my perspective, the most valuable features in Automation Anywhere are the ability to connect to different systems of records."
"The best feature is the drag-and-drop command. Users with less coding knowledge can also automate their end-to-end processes very easily."
"The technical support has been good in my experience. However, you need to use the latest version to get the right level of support. If it is an end-of-life version, you might not get support from Automation Anywhere."
"We are constantly using this product and we are constantly improving this product."
"It is stable and scalable."
"Actually we have now automatic and immediate control of assets usage, and we can now better manage our assets pool and get benefits through that."
"The most important features are the flexibility of the product and the way that we can use it to ensure software compliance within our organization."
"This product can be customized according to the needs of any company."
"It helps us to take into account all of our infrastructure, monitoring everything as one single point of truth, with flexible configuration to correlate systems and applications so our systems stay under control and in check."
"We have gone from 100 to 700 servers without any hiccups; it is a very scalable product."
"It has the capability to display overall health of the infrastructure and is very useful for executive reports on the health of the infrastructure."
"The ability to integrate directly with the RIPM on top of DSM, using the event feed into OMI, the metrics feed, and features like SHA offers opportunities for faster root cause analysis."
"The most valuable feature is its ability to integrate with everything."
"HPE helped us aggregate, and we now have all these layers in one layer, so we are looking at the service from the core of it, not from a resource perspective or from an IT, servers-based perspective."
"The ability to automate a lot of the repetitive tasks so that many human tasks are taken over by Bots is the most valuable feature in HPE Operations Bridge, especially because in today's world we are under constant pressure to reduce IT resources and the more we can automate, the better it is."
"The preloaded rules and ways to monitor your systems are a must."
 

Cons

"Automation Anywhere's UI is difficult. Its user interface can be improved."
"We have used the technical support. I am quite unhappy with the support part."
"These guys need to build a good team."
"The Excel command has some limitations that they are working on."
"Integration with other platforms may prove to be very interesting for us and others."
"My experience has been that if the person who codes the bot is not very well-trained, then they might create unstable bots."
"It would be better if they could extend the support for AA version 11 for a few more years, as most of the companies have tasks completed in AA version 11, and A2019 is much slower compared to AA 11."
"The version that I used (10.3) was not that stable. It easily crashed in-between processes."
"The usability of this product is still out-of-date and could be improved. The interface could be improved."
"The technology used is outdated, the interface is outdated, the database is outdated, everything is outdated."
"Technical support is very frustrating because we have probably 12 or 15 years’ experience with the products."
"There are a lot of things that need improvement. Software recognition, software licensing, software compliance, data inputs, reporting, and support are some of the areas."
"It can run a little slow if not configured correctly or if a customer doesn't use it properly."
"I would evaluate them as weak, unfortunately. They're barely bearable in the quality of the guys that support us."
"The price is quite expensive, and because of this, we may try another solution."
"The predictive analytics feature is very close to being integrated, but it is not fully integrated at this time."
"The creation process is not as easy as expected, requiring multiple steps and can be quite complex."
"Even though they said it was out for over a year, it was not a product ready for release."
"It can be cumbersome to get up and running. And it's very expensive."
"Our issues are largely support related due to where we are and the knowledge base that we have here. This issue relates both HPE in general and to the technical products."
 

Pricing and Cost Advice

"It is somewhere in the middle. The price and value of Automation Anywhere are better than UiPath. The pricing is good globally. It could be a little bit cheaper, but it is good."
"It is not cheap, but we are able to get an ROI."
"Automation Anywhere is somewhat expensive. The prices are slightly higher, but if you need something, you must pay for it."
"Because it reduced the time duration of our processes, our costs went down."
"Automation Anywhere is expensive, making it more suitable for enterprise organizations."
"The pricing strategy for us is one license for development. It is more complicated than that depending on the options you choose."
"We have seen a return of investment because it takes less time to market in our current process. I would estimate a times savings between 20 to 30 percent."
"This solution costs approximately $3,500 USD per license."
"From my experience, Asset Manager is expensive."
"Pricing is very flexible and depends on the modules selected as per the requirement."
"The licensing cost for this solution is approximately $1,000 USD."
"The cost is very high."
"It is competitive."
"The licensing model for Micro Focus Operations Bridge is unit-based so it can be one device or ten devices depending on your situation or model. Cost-wise, it's much more if you have more devices and features such as infrastructure monitoring, analytic dashboard, and business dashboard in your model."
"As OpsBridge is a suite of products bundled together, you may find yourself paying for software functionality that you don't actually use, e.g. Real User Monitor (RUM)."
"Setup costs can be high depending on the partner, but it is worth it."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
11%
Construction Company
11%
Outsourcing Company
10%
No data available
Financial Services Firm
18%
Construction Company
10%
Outsourcing Company
9%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business159
Midsize Enterprise81
Large Enterprise556
No data available
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise35
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Micro Focus Operations Bridge?
From a cost perspective, OpenText Operations Bridge is cost-effective as it saves us man hours. What used to be done ...
What needs improvement with Micro Focus Operations Bridge?
OpenText AI Operations Management could benefit from a fully integrated AI system, which we call AIOps. A fully integ...
What is your primary use case for Micro Focus Operations Bridge?
I am not looking for a monitoring solution, but I am a product manager comparing some products based on research I co...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
Asset Manager, HPE Asset Manager
Micro Focus Operations Bridge, Operations Bridge Manager, Micro Focus Operations Analytics
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Finansbank, MTS India, Sprint
GE Money Bank, Bank AlJazira, Tech Mahindra
Find out what your peers are saying about ServiceNow, Lansweeper, Qualys and others in IT Asset Management. Updated: July 2026.
907,664 professionals have used our research since 2012.