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Micro Focus Asset Manager [EOL] vs OpenText AI Operations Management comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
633
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
Micro Focus Asset Manager [...
Average Rating
7.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
OpenText AI Operations Mana...
Average Rating
7.8
Reviews Sentiment
6.3
Number of Reviews
49
Ranking in other categories
Event Monitoring (5th), IT Operations Analytics (5th), Cloud Monitoring Software (19th)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
reviewer1700715 - PeerSpot reviewer
Software Asset Manager Lead at Boeing at a transportation company with 10,001+ employees
A stable and clever solution, but it is very complex and it needs a lot of improvements
There are a lot of things that need improvement. Software recognition, software licensing, software compliance, data inputs, reporting, and support are some of the areas. It needs a discovery tool of its own. You have to get that from other Micro Focus products, which means you have to pay more to get those products.
reviewer2060121 - PeerSpot reviewer
Product Line Manager at a tech consulting company with 11-50 employees
Unified monitoring has improved event handling but needs stronger AI automation and modern dashboards
OpenText AI Operations Management could benefit from a fully integrated AI system, which we call AIOps. A fully integrated AI operations system would be valuable in the future. Additionally, the UI experience could be more comfortable. We are not using predictive features in OpenText AI Operations Management such as anomaly detection. In the future, we may be able to operate with our customer, but we need to decide this collectively. You need to see the big picture and understand what the customer's pain points are to find the right tuning. Normally, predictive features can be more useful, but this is an end-to-end solution that needs to be customized. You need to understand the exact customer needs. The predictive analytics feature is very close to being integrated, but it is not fully integrated at this time.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Automation Anywhere has significantly improved our organization's efficiency. Across various processes, we have achieved a 90% time savings for each use case, making our workflow much more streamlined and productive."
"We work in the business process outsourcing arena, so it's mainly around freeing up people to do other things and that can be quite large numbers. Can be in the high tens, even hundreds of people that can be freed up to do other work."
"IQ Bot is something which is going to disrupt the market in the future. We... are particularly impressed with the evolution of IQ Bot and the kind of disruption it is bringing to the OCR space."
"The IQ Bot is the most valuable feature and a significant market differentiator."
"The advantage of Automation Anywhere is that you don't necessarily have to come from a programming background."
"The most valuable feature of Automation Anywhere right now is its low-code, no-code framework, which allows us to build a lot of templates that are both repeatable and reusable over time."
"The most valuable feature of our solution is the cognitive computing because that is coming onto stream a lot faster than you would think. What used to be in the middle of, "Can this be done or not?", is becoming, "It can be done." We are getting some incredible straight through processing rates with AR around healthcare and financial services."
"Being able to connect with third-party tools is the best feature."
"We are constantly using this product and we are constantly improving this product."
"It is stable and scalable."
"The most important features are the flexibility of the product and the way that we can use it to ensure software compliance within our organization."
"Actually we have now automatic and immediate control of assets usage, and we can now better manage our assets pool and get benefits through that."
"It is stable and scalable."
"We have now automatic and immediate control of assets usage, and we can now better manage our assets pool and get benefits through that."
"This product can be customized according to the needs of any company."
"It gives us the ability to monitor the entire infrastructure proactively and reactively."
"We ended up with HPE because there we saw how we would develop this level automation that we're heading for, without the amount of work getting just ridiculous."
"It is stable."
"The implementation of Operation Manager made it possible to centralize the events of several supervision tools such as SiteScope, Network Node Manager or Nagios, and all the enrichment part allowed to reduce the processing time of support tickets because all the information was already present in the alarm."
"Once it is in there, it's extremely robust."
"The correlation feature is the most used feature. It allows you to correlate events from different sources and have more meaningful events."
"OpsBridge has good event correlation facilities and root-cause identification algorithms."
"It's helped us to increase transparency of our line of business, as well as both transparency and visibility of the IT department within the company."
 

Cons

"Support is not very satisfactory."
"It would be great if video analytics could be brought in as a third-party product integration or on the Automation Anywhere platform. I would like the video analytics to be integrated within the next two years. Right now, most people are using third-party tools. Video can be translated into an image and information can be picked up from that, then translated into meaningful insights to make decisions."
"One area where I think there's an opportunity to do things a lot better is in the analytics function. They do have a concept or product called Bot Insights; it hasn't worked for us and it isn't as plug and play as we were led to believe, which is unfortunate."
"The REST API could be improved."
"The price has room for improvement."
"Automation Anywhere has a persistent click-related issue that can make automation difficult, particularly in unattended environments."
"Automation Anywhere is one of the least stable RPA tools out of the top five RPA solutions."
"It would be really good if they could give more priority to tickets which are raised by partners. Right now, Automation Anywhere customers and employees have higher priority."
"There are a lot of things that need improvement. Software recognition, software licensing, software compliance, data inputs, reporting, and support are some of the areas."
"The technology used is outdated, the interface is outdated, the database is outdated, everything is outdated."
"The usability of this product is still out-of-date and could be improved. The interface could be improved."
"The usability of this product is still out-of-date and could be improved. The interface could be improved."
"Technical support is very frustrating because we have probably 12 or 15 years’ experience with the products."
"The technology used is outdated, the interface is outdated, the database is outdated, everything is outdated."
"There are a lot of things that need improvement. Software recognition, software licensing, software compliance, data inputs, reporting, and support are some of the areas."
"Our issues are largely support related due to where we are and the knowledge base that we have here. This issue relates both HPE in general and to the technical products."
"We need improvements in delivering quality reports from OBM and in integrating Operations Bridge with other components like UCMDB for asset discovery."
"It can be cumbersome to get up and running. And it's very expensive."
"The stability isn't so great."
"The initial setup is a little bit complex."
"If you're using the full functionality, it can be a bit naive to think, “I'm going to just deliver this all singing, all dancing gold plated Rolls Royce in the solution; all in one go." For a large organization it's quite a task, so we're starting off with minimal migration and not just put another in."
"The latest versions of the service reporting dashboards need improvement, such as service modeling."
"It is a very complicated product. It's difficult to manage."
 

Pricing and Cost Advice

"I've seen the price vary by whether the client is going to scale and adopt a tool."
"We have saved customers 400% in terms of time saved by implementing this product."
"In terms of pricing, it's not at all cheap, and that's a concern. The licensing cost is very high. While I don't know the exact prices of other tools, Microsoft offers the lowest pricing for its RPA platform compared to UiPath and Automation Anywhere."
"More than 40 to 50 percent of the IT budget will be for the cost of automation projects in the coming years since these projects enhance operations add value."
"There is an annual subscription for Automation Anywhere."
"It looks like it will be right around $115,000, not counting IQ Bot, which we won't renew until later."
"Automation Anywhere is cheaper than UiPath and Blue Prism. From a market point of view, Automation Anywhere is reasonable. Any organization can adopt Automation Anywhere."
"If we talk about the automation RPA. it definitely has worked very well for us. I'm talking about giving good savings, about more than 180 FTE savings, after implementing more than 200 plus bots. It has worked well. As an organization, it has supported us very well, and also for our customers."
"From my experience, Asset Manager is expensive."
"The licensing cost for this solution is approximately $1,000 USD."
"As OpsBridge is a suite of products bundled together, you may find yourself paying for software functionality that you don't actually use, e.g. Real User Monitor (RUM)."
"The licensing model for Micro Focus Operations Bridge is unit-based so it can be one device or ten devices depending on your situation or model. Cost-wise, it's much more if you have more devices and features such as infrastructure monitoring, analytic dashboard, and business dashboard in your model."
"The cost is very high."
"Setup costs can be high depending on the partner, but it is worth it."
"It is competitive."
"Pricing is very flexible and depends on the modules selected as per the requirement."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Manufacturing Company
9%
Construction Company
8%
Computer Software Company
7%
No data available
Financial Services Firm
20%
Manufacturing Company
8%
Construction Company
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business150
Midsize Enterprise82
Large Enterprise531
No data available
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise35
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
Ask a question
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What is your experience regarding pricing and costs for Micro Focus Operations Bridge?
From a cost perspective, OpenText Operations Bridge is cost-effective as it saves us man hours. What used to be done ...
What needs improvement with Micro Focus Operations Bridge?
OpenText AI Operations Management could benefit from a fully integrated AI system, which we call AIOps. A fully integ...
What is your primary use case for Micro Focus Operations Bridge?
I am not looking for a monitoring solution, but I am a product manager comparing some products based on research I co...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
Asset Manager, HPE Asset Manager
Micro Focus Operations Bridge, Operations Bridge Manager, Micro Focus Operations Analytics
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Finansbank, MTS India, Sprint
GE Money Bank, Bank AlJazira, Tech Mahindra
Find out what your peers are saying about ServiceNow, Lansweeper, Qualys and others in IT Asset Management. Updated: May 2026.
896,510 professionals have used our research since 2012.