Micro Focus Asset Manager [EOL] vs OpenText AI Operations Management comparison

Why PeerSpot?

The compared Micro Focus Asset Manager [EOL] and OpenText AI Operations Management solutions aren't in the same category. OpenText AI Operations Management is ranked #2 in EM , with an average rating of 8.0, and holds a 8.4% mindshare. Additionally, 75% of Micro Focus Asset Manager [EOL] users are willing to recommend the solution, compared to 92% of OpenText AI Operations Management users who would recommend it.

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Executive Summary

We performed a comparison between Micro Focus Asset Manager [EOL] and OpenText AI Operations Management based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, Lansweeper, Qualys and others in IT Asset Management.

To learn more, read our detailed IT Asset Management Report (Updated: October 2026).

Buyer's Guide

IT Asset Management

October 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Featured Reviews

Venkat Sivaprakash

Management Consultant at Accenture

Has significantly improved document-driven workflows and reduced processing time across finance and HR functions

Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.

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reviewer1700715

Software Asset Manager Lead at Boeing at a transportation company with 10,001+ employees

A stable and clever solution, but it is very complex and it needs a lot of improvements

There are a lot of things that need improvement. Software recognition, software licensing, software compliance, data inputs, reporting, and support are some of the areas. It needs a discovery tool of its own. You have to get that from other Micro Focus products, which means you have to pay more to get those products.

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reviewer2060121

Product Line Manager at a tech consulting company with 11-50 employees

Unified monitoring has improved event handling but needs stronger AI automation and modern dashboards

OpenText AI Operations Management could benefit from a fully integrated AI system, which we call AIOps. A fully integrated AI operations system would be valuable in the future. Additionally, the UI experience could be more comfortable. We are not using predictive features in OpenText AI Operations Management such as anomaly detection. In the future, we may be able to operate with our customer, but we need to decide this collectively. You need to see the big picture and understand what the customer's pain points are to find the right tuning. Normally, predictive features can be more useful, but this is an end-to-end solution that needs to be customized. You need to understand the exact customer needs. The predictive analytics feature is very close to being integrated, but it is not fully integrated at this time.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Overall, it is very helpful, and Automation Anywhere has helped us achieve our automation goals by reducing manual effort, improving consistency, and making repetitive processes easier to scale."

"Since it has capabilities to integrate with third-party applications easily, it makes the life of an automation engineer very easy."

"Automation Anywhere was the simplest solution, and it offered us immediate support."

"Bot Runner - The Bot Runner is the machine where you run the bot. You could have multiple bots running in parallel. You only need the Run License to run the bots. The bots report back the execution logs/pass/fail status back to the control room."

"It is quite strong in the unattended space."

"I really like Screen Recording because it is used to record a task or a series of actions."

"Since it can be utilized 24/7, the ROI is pretty high with minimal efforts and resources by using unattended automation."

"Automation Anywhere helped me achieve three main goals: reducing repetitive manual work, improving process consistency, and scaling automation while maintaining centralized control and monitoring."

More Automation Anywhere pros

"We are constantly using this product and we are constantly improving this product."

"This product can be customized according to the needs of any company."

"The most important features are the flexibility of the product and the way that we can use it to ensure software compliance within our organization."

"It is stable and scalable."

"Actually we have now automatic and immediate control of assets usage, and we can now better manage our assets pool and get benefits through that."

"As a total offering, Ops Bridge is a strong offering in the market."

"We use the on-premises version to monitor our systems and manage emails, and all our systems use Operations Bridge, especially the critical systems."

"The implementation of Operation Manager made it possible to centralize the events of several supervision tools such as SiteScope, Network Node Manager or Nagios, and all the enrichment part allowed to reduce the processing time of support tickets because all the information was already present in the alarm."

"The broad integration possibilities, I'd say, with any kind of product, are probably the most valuable feature."

"My customers are happy and satisfied with the monitoring capabilities that give them a more precise picture of company performance."

"The core manager also allows for the creation of a custom dashboard, and users can use the cache from the dashboard which can include images."

"The most valuable features of the solution are its grouping scripts and event focus."

"The most valuable feature is its ability to integrate with everything."

More OpenText AI Operations Management pros

Cons

"We are still hoping to see improvements in its ability to have the client answer automatically and reconnect when Windows updates are applied."

"Automation Anywhere has newly integrated the Generative AI feature. It should be more customizable. Currently, we can change certain parameters, but we would like to have the ability to do modifications within the LLM for better outputs."

"For the short term, in this pandemic era, they should have a feature to write and save directly into Word documents, Office 365, or Google Docs."

"There should be more available Data Analytics and more AI Front and Deep Learn concepts."

"The older versions, like version 8 and 9, were not very stable."

"I believe Automation Anywhere needs to improve on product quality. Sometimes it has intermittent issues."

"The cost of this solution can be improved."

"For someone who does not have technical skills, using Automation Anywhere is quite challenging because it is primarily meant for the technical aspect, though it can help with basic data entry tasks, such as invoice processing and other repetitive back office operations."

More Automation Anywhere cons

"The technology used is outdated, the interface is outdated, the database is outdated, everything is outdated."

"The usability of this product is still out-of-date and could be improved. The interface could be improved."

"Technical support is very frustrating because we have probably 12 or 15 years’ experience with the products."

"There are a lot of things that need improvement. Software recognition, software licensing, software compliance, data inputs, reporting, and support are some of the areas."

"Depending on where you land, if you get stuck in generic level-two support, then it’s quite uninspiring – that’s probably the best description."

"At times, there are performance and configuration issues."

"We also need a better road map and a more affordable price."

"The latest versions of the service reporting dashboards need improvement, such as service modeling."

"The predictive analytics feature is very close to being integrated, but it is not fully integrated at this time."

"The creation process is not as easy as expected, requiring multiple steps and can be quite complex."

"The installation instructions are a mess to the point where the advice given to us by other HPE people has been to not follow the instructions, but to follow the VMEs instead."

"The initial setup is not exactly straightforward. It's complex as it's not just one product."

More OpenText AI Operations Management cons

Pricing and Cost Advice

"It's somewhat pricier than some of the other tools that we've used, and the breakout between the different applications is also somewhat costly. If they can make it a little more cost-effective or bundle packages a little bit more, that would be beneficial."

"The product starts at $10,000 and then it's up to you regarding how much you can consume."

"Automation Anywhere offers a subscription-based licensing model for cloud, on-premises, and hybrid deployments."

"One of the key features that we chose, the bot as a service or the BotFarm, when they launched version 11.3, they decided not to have the BotFarm anymore. This put us in a situation because we expected to have bots on demand, just like our cloud software. This would have been cost efficient for us to use. We hope to see this again being realized with A2019. I hope the scalability from an on demand basis improves."

"We have reduced our headcount, approximately 200 to 300 employees, by eliminating manual, repetitive work. It provides profit to the business."

"It's cheaper than other similar solutions."

"The certifications are free of cost."

"The licensing cost of Automation Anywhere is better than UiPath and Blue Prism."

More Automation Anywhere pricing and cost advice

"From my experience, Asset Manager is expensive."

"Pricing is very flexible and depends on the modules selected as per the requirement."

"It is competitive."

"The licensing model for Micro Focus Operations Bridge is unit-based so it can be one device or ten devices depending on your situation or model. Cost-wise, it's much more if you have more devices and features such as infrastructure monitoring, analytic dashboard, and business dashboard in your model."

"As OpsBridge is a suite of products bundled together, you may find yourself paying for software functionality that you don't actually use, e.g. Real User Monitor (RUM)."

"The licensing cost for this solution is approximately $1,000 USD."

"The cost is very high."

"Setup costs can be high depending on the partner, but it is worth it."

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Top Industries

By visitors reading reviews

Outsourcing Company

15%

Comms Service Provider

12%

Financial Services Firm

12%

Manufacturing Company

11%

No data available

Financial Services Firm

15%

Outsourcing Company

15%

Construction Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	162
Midsize Enterprise	86
Large Enterprise	563

No data available

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	7
Large Enterprise	35

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

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How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

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What is your experience regarding pricing and costs for Micro Focus Operations Bridge?

From a cost perspective, OpenText Operations Bridge is cost-effective as it saves us man hours. What used to be done ...

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What needs improvement with Micro Focus Operations Bridge?

OpenText AI Operations Management could benefit from a fully integrated AI system, which we call AIOps. A fully integ...

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What is your primary use case for Micro Focus Operations Bridge?

I am not looking for a monitoring solution, but I am a product manager comparing some products based on research I co...

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Comparisons

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Appian vs Automation Anywhere

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Compared 21% of the time

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Compared 16% of the time

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Compared 14% of the time

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BMC Helix Discovery vs Micro Focus Asset Manager [EOL]

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IBM Tivoli NetCool Impact vs OpenText AI Operations Management

Compared 7% of the time

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Compared 6% of the time

BMC TrueSight vs OpenText AI Operations Management

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ScienceLogic vs OpenText AI Operations Management

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More OpenText AI Operations Management Competitors

Product Reports

Buyer's Guide

Automation Anywhere

October 2026

Download Automation Anywhere product report

Buyer's Guide

IT Asset Management

October 2026

Download Micro Focus Asset Manager [EOL] product report

Buyer's Guide

OpenText AI Operations Management

October 2026

OpenText AI Operations Management report

Download OpenText AI Operations Management product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

Asset Manager, HPE Asset Manager

Micro Focus Operations Bridge, Operations Bridge Manager, Micro Focus Operations Analytics

Interactive Demo

Automation Anywhere

Demo not available

OpenText

Demo not available

OpenText

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

HPE Asset Manager automates best practices across the asset management lifecycle and integrates processes into IT Infrastructure Library (ITIL) service support workflows including incident, problem, and change management to improve service quality and business outcomes.

OpenText

OpenText AI Operations Management centralizes event correlation and monitoring across infrastructures, prioritizing scalability and automation for efficient alert management. It empowers organizations with transparency and insights essential for effective IT resource management in hybrid cloud environments.

OpenText AI Operations Management offers comprehensive solutions for event correlation, integration, and centralized alert management. With capabilities that streamline operations, this tool supports efficient IT management across AWS, GCP, and on-premises environments. Despite requiring improvements in performance and usability, its robust reporting and seamless monitoring provide valuable insights for root cause analysis. Users leverage this platform to integrate event data, automate incidents, and manage hybrid infrastructures effectively, making it a key component in enhancing service perspectives globally. Its heavy architecture and reliance on Java and Flash, coupled with complex licensing and pricing, necessitate attention to functionality and support areas.

What are the key features of OpenText AI Operations Management?

Event Correlation: Integrates and correlates event data for improved incident response.
Centralized Alerts: Raises alerts efficiently to streamline IT operations.
Comprehensive Dashboard: Consolidates information for better visibility.
Hybrid Cloud Support: Manages AWS, GCP, and on-premises environments.
Automation: Enhances operations with server automation and performance management.

What benefits do users find with OpenText AI Operations Management?

Operational Efficiency: Streamlines IT processes for quicker issue resolution.
Transparency: Offers robust reporting and data centralization for clarity.
Resource Management: Improves management of IT resources and service perspectives.
Scalability: Accommodates growth with flexible architecture.
Noise Reduction: Decreases event noise to enhance response efficiency.

OpenText AI Operations Management is widely implemented in industries requiring comprehensive monitoring capabilities. Organizations benefit from its ability to consolidate tools and manage events effectively across hybrid environments. The integration of incident automation and performance evaluation tools is particularly beneficial for those looking to enhance compliance support and reduce response times. Despite some challenges, the platform remains a valuable asset in managing complex IT environments and improving operational effectiveness.

OpenText

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

Finansbank, MTS India, Sprint

GE Money Bank, Bank AlJazira, Tech Mahindra

Find out what your peers are saying about ServiceNow, Lansweeper, Qualys and others in IT Asset Management. Updated: October 2026.

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