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Micro Focus Asset Manager [EOL] vs OpenText AI Operations Management comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
669
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
Micro Focus Asset Manager [...
Average Rating
7.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
OpenText AI Operations Mana...
Average Rating
7.8
Reviews Sentiment
6.3
Number of Reviews
49
Ranking in other categories
Event Monitoring (2nd), IT Operations Analytics (6th), Cloud Monitoring Software (20th)
 

Featured Reviews

Nadeem K. - PeerSpot reviewer
Rpa Developer at a consultancy with 11-50 employees
Automation has freed teams from repetitive finance and supply tasks and supports global operations
In the current organization, we had trouble initially because I think the documentation and support could be better than what it is now. This is one difference between Automation Anywhere and other RPA tools such as UiPath. In UiPath, if you have an issue, you go to the UiPath website and search for it, and you get lots of help materials. In Automation Anywhere, you do not get exactly what you are looking for. You get a very large number of results when you search for something, and from this large result set, you have to filter out what you need, or only partial information will be available. User handbooks are available for each product. In that regard, I would say Automation Anywhere is lagging compared to other RPA tools. It is difficult to get hold of their customer support team. I want to clarify that it is not a matter of us building logic on Automation Anywhere and it failing. When it is a product-related issue, they have to give us support because we only know how to develop within Automation Anywhere. We do not know how to fix Automation Anywhere itself. Whenever we have an issue, trying to get in touch with them always takes three to four business days.
reviewer1700715 - PeerSpot reviewer
Software Asset Manager Lead at Boeing at a transportation company with 10,001+ employees
A stable and clever solution, but it is very complex and it needs a lot of improvements
There are a lot of things that need improvement. Software recognition, software licensing, software compliance, data inputs, reporting, and support are some of the areas. It needs a discovery tool of its own. You have to get that from other Micro Focus products, which means you have to pay more to get those products.
reviewer2060121 - PeerSpot reviewer
Product Line Manager at a tech consulting company with 11-50 employees
Unified monitoring has improved event handling but needs stronger AI automation and modern dashboards
OpenText AI Operations Management could benefit from a fully integrated AI system, which we call AIOps. A fully integrated AI operations system would be valuable in the future. Additionally, the UI experience could be more comfortable. We are not using predictive features in OpenText AI Operations Management such as anomaly detection. In the future, we may be able to operate with our customer, but we need to decide this collectively. You need to see the big picture and understand what the customer's pain points are to find the right tuning. Normally, predictive features can be more useful, but this is an end-to-end solution that needs to be customized. You need to understand the exact customer needs. The predictive analytics feature is very close to being integrated, but it is not fully integrated at this time.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The scalability of this solution is good compared to others."
"Unattended use is its most valuable feature."
"Working with the Automation Anywhere application is very easy in our environment."
"The IQ Bot is very impressive to us, as we have tried several tools in the industry and we have not been able to automate to the same level as provided by this solution."
"It improves accuracy and reduces manpower. It is easy to learn."
"This solution allows for the letter generation to take place within seconds, improving the experience for the employees."
"The product has improved our organization cost-wise and bank savings in transactions. Everything has been changed for the better."
"We simply train the Bot by uploading sample files, and it then begins classifying, processing, and extracting the data within a short span of time."
"The most important features are the flexibility of the product and the way that we can use it to ensure software compliance within our organization."
"We are constantly using this product and we are constantly improving this product."
"Actually we have now automatic and immediate control of assets usage, and we can now better manage our assets pool and get benefits through that."
"This product can be customized according to the needs of any company."
"It is stable and scalable."
"OpenText AI Operations Management has an agent system where you can directly add plugins and collect metrics and logs, and it is really difficult to collect these kinds of things such as metric data with other systems, but it is easier with this platform."
"Once it is in there, it's extremely robust."
"As a total offering, Ops Bridge is a strong offering in the market."
"From our monitoring perspective or from a visibility perspective, HPE UCMDB is a must have. It's an amazing piece of software."
"OpsBridge has good event correlation facilities and root-cause identification algorithms."
"My customers are happy and satisfied with the monitoring capabilities that give them a more precise picture of company performance."
"We have a bunch of critical servers and applications, and we are able to monitor using this product to create a dashboard and have automatic alerts to notify the responsible team."
"The correlation feature is the most used feature. It allows you to correlate events from different sources and have more meaningful events."
 

Cons

"Automation Anywhere has to be integrated with machine learning and AI systems to read images and videos, then put the information into another format."
"Automation Anywhere can be improved with better documentation."
"We are still looking into some of its current capabilities, like IT Bot."
"We had several issues when trying to connect the different components, due to our firewalls. They were eventually solved by our internal IT and the AA technical team."
"Automation Anywhere can be improved as there are issues with the recorder, which needs enhancement to extract more fields in the property set to increase reliability across various web application platforms, such as those built on React, React Azure, and React Angular."
"The price is a little high and could be reduced."
"For beginners learning Automation Anywhere, there should be predefined templates to start creating a task bot. Instead of dragging and dropping action commands and doing error handling, there should be predefined templates that they can directly use."
"Integrations should be included with the analytics platforms and third-party SAP, enterprise-level applications, as well as if there are any built-in connectors where you can connect with the ERPs to automate the required teams."
"The usability of this product is still out-of-date and could be improved. The interface could be improved."
"Technical support is very frustrating because we have probably 12 or 15 years’ experience with the products."
"The technology used is outdated, the interface is outdated, the database is outdated, everything is outdated."
"There are a lot of things that need improvement. Software recognition, software licensing, software compliance, data inputs, reporting, and support are some of the areas."
"The advancement of this solution seems to have stalled."
"The solution is overall "heavy", requiring multiple servers, even without HA."
"I think HP gives you everything you need, but they are not agile and innovative enough."
"The stability isn't so great."
"Initial setup and deployment has been fairly complex. There are specialized skills and expertise required to run deployments."
"I would evaluate them as weak, unfortunately. They're barely bearable in the quality of the guys that support us."
"The past year has not been very good in terms of technical support; there were long waits before replying, and very often we find the solution ourselves before the support engineers do."
"Currently the BVD, it's not living. We would like to see more sensors in the dashboard."
 

Pricing and Cost Advice

"They have a ridiculously expensive bot licensing structure, especially for the Asian region."
"We are currently negotiating a contract. Depending upon that, we will definitely look at increasing usage."
"It is subscription-based. They have different schemes. The price depends on how you negotiate with the local partner or local representative in your country."
"In the Indian market, I feel that for mid-size companies, such as ourselves, that having multiple bots costs a lot. If Automation Anywhere wants to expand in the Indian market, they will need to look at their pricing."
"I do not know the price, but I am told that it is cheaper than UiPath."
"It is not cheap, with costs ranging between 700 to 800 dollars per month. While Power Automate is cheaper at 15 dollars per month, Automation Anywhere offers superior features, user-friendliness, and smoothness."
"Time-wise: We have saved hundreds of thousands of hours."
"Automation Anywhere's pricing falls within the mid-range, but the long-term benefits outweigh the initial investment."
"From my experience, Asset Manager is expensive."
"It is competitive."
"Setup costs can be high depending on the partner, but it is worth it."
"As OpsBridge is a suite of products bundled together, you may find yourself paying for software functionality that you don't actually use, e.g. Real User Monitor (RUM)."
"The licensing model for Micro Focus Operations Bridge is unit-based so it can be one device or ten devices depending on your situation or model. Cost-wise, it's much more if you have more devices and features such as infrastructure monitoring, analytic dashboard, and business dashboard in your model."
"The licensing cost for this solution is approximately $1,000 USD."
"The cost is very high."
"Pricing is very flexible and depends on the modules selected as per the requirement."
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Comms Service Provider
12%
Financial Services Firm
11%
Manufacturing Company
11%
No data available
Outsourcing Company
15%
Financial Services Firm
14%
Construction Company
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business162
Midsize Enterprise86
Large Enterprise566
No data available
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise35
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
Ask a question
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What is your experience regarding pricing and costs for Micro Focus Operations Bridge?
From a cost perspective, OpenText Operations Bridge is cost-effective as it saves us man hours. What used to be done ...
What needs improvement with Micro Focus Operations Bridge?
OpenText AI Operations Management could benefit from a fully integrated AI system, which we call AIOps. A fully integ...
What is your primary use case for Micro Focus Operations Bridge?
I am not looking for a monitoring solution, but I am a product manager comparing some products based on research I co...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
Asset Manager, HPE Asset Manager
Micro Focus Operations Bridge, Operations Bridge Manager, Micro Focus Operations Analytics
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Finansbank, MTS India, Sprint
GE Money Bank, Bank AlJazira, Tech Mahindra
Find out what your peers are saying about ServiceNow, Lansweeper, Device42 and others in IT Asset Management. Updated: October 2026.
921,148 professionals have used our research since 2012.