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Micro Focus Asset Manager [EOL] vs OpenText AI Operations Management comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
662
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
Micro Focus Asset Manager [...
Average Rating
7.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
OpenText AI Operations Mana...
Average Rating
7.8
Reviews Sentiment
6.3
Number of Reviews
49
Ranking in other categories
Event Monitoring (4th), IT Operations Analytics (5th), Cloud Monitoring Software (19th)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
reviewer1700715 - PeerSpot reviewer
Software Asset Manager Lead at Boeing at a transportation company with 10,001+ employees
A stable and clever solution, but it is very complex and it needs a lot of improvements
There are a lot of things that need improvement. Software recognition, software licensing, software compliance, data inputs, reporting, and support are some of the areas. It needs a discovery tool of its own. You have to get that from other Micro Focus products, which means you have to pay more to get those products.
reviewer2060121 - PeerSpot reviewer
Product Line Manager at a tech consulting company with 11-50 employees
Unified monitoring has improved event handling but needs stronger AI automation and modern dashboards
OpenText AI Operations Management could benefit from a fully integrated AI system, which we call AIOps. A fully integrated AI operations system would be valuable in the future. Additionally, the UI experience could be more comfortable. We are not using predictive features in OpenText AI Operations Management such as anomaly detection. In the future, we may be able to operate with our customer, but we need to decide this collectively. You need to see the big picture and understand what the customer's pain points are to find the right tuning. Normally, predictive features can be more useful, but this is an end-to-end solution that needs to be customized. You need to understand the exact customer needs. The predictive analytics feature is very close to being integrated, but it is not fully integrated at this time.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I'm impressed with the scalability. We are able to do changes. We are able to scale from different environments now with the Control Room in version 10 and 11. The scalability is pretty good. It is up to the mark of the other market competitors."
"I would rate Automation Anywhere a nine out of ten."
"The OCR is the most valuable feature, though this is a third party feature that we have integrated. It is quite easy to integrate with other solutions."
"Automation Anywhere is frequently releasing new features to their product. I find this amazing as they provide frequent product updates, introducing new features to the frameworks and similar aspects."
"V.11 has three different recorders but A2019 Automation Anywhere created an all-in-one recorder called Universal recorder which more reliable to use."
"Automation Anywhere is a very good tool because it helps you along the process."
"The insights provided by the dashboard are excellent."
"It is very easy for anybody to learn."
"It is stable and scalable."
"We are constantly using this product and we are constantly improving this product."
"The most important features are the flexibility of the product and the way that we can use it to ensure software compliance within our organization."
"This product can be customized according to the needs of any company."
"Actually we have now automatic and immediate control of assets usage, and we can now better manage our assets pool and get benefits through that."
"Purely, its flexibility is the most valuable aspect. It is hugely configurable."
"It's highly stable; it's worked well for me for eight to ten years and I haven't had any issues with bugs or glitches."
"The most valuable aspect of Operations Bridge for us is its integration capabilities."
"It has the capability to display overall health of the infrastructure and is very useful for executive reports on the health of the infrastructure."
"We have gone from 100 to 700 servers without any hiccups; it is a very scalable product."
"Once it is in there, it's extremely robust."
"The Performance Manager provides great insight into our systems' performance."
"For us, the most valuable features are the ability to identify IT issues in your estates and to be able to rectify them hopefully before they cause outages to services."
 

Cons

"There are many bots available on the Bot Store. However, my developer told me that he was unhappy with the quality of the bots available."
"OCR capability needs to become better."
"Automation Anywhere's UI is difficult. Its user interface can be improved."
"Working with the Automation Anywhere servers and domains have proven to be difficult. We are trying to get more licenses and servers set up, so we can run multiple scenarios simultaneously."
"I would like to see GitHub or GitLab integration in the next version."
"The installation piece was sort of complicated because we are new to the business."
"I just came to understand that there is a cloud attached to it. I would like to see how the cloud is going to work, because every application is coming out with a cloud version. If you are not on-premise, then you will need to have Citrix automation."
"The optical character recognition of various documents and templates, particularly when using the Arabic language, has room for improvement."
"The usability of this product is still out-of-date and could be improved. The interface could be improved."
"There are a lot of things that need improvement. Software recognition, software licensing, software compliance, data inputs, reporting, and support are some of the areas."
"Technical support is very frustrating because we have probably 12 or 15 years’ experience with the products."
"The technology used is outdated, the interface is outdated, the database is outdated, everything is outdated."
"Reporting has to be tackled a bit more. Conceptually, it is there and conceptually it is amazing, but somehow the module itself is suffering."
"I think HP gives you everything you need, but they are not agile and innovative enough."
"The product might currently have a lot of new features, however, I don't have information about these new features, so it's possible it may require updates in that area."
"The dashboards from OpenText Operations Bridge, when compared to those from Splunk, are less visually appealing."
"I see room for improvement in the licensing scheme area. It's getting more complex day by day."
"Implementation could be improved."
"The setup process can get a little bit complex."
"It can be cumbersome to get up and running. And it's very expensive."
 

Pricing and Cost Advice

"Roughly, as of today, it is around $250,000 annually."
"The solution itself is free unless we want to add the support option but we have to pay for the bots we use."
"If we count the integrations that we have done with Appian, which is where a lot of our savings is from, we are well over a million dollars in savings. This is from only doing development for about a year and a half."
"We were required to purchase licenses and bot runners, which determined the permissible run times for the bots."
"I do not know the price, but I am told that it is cheaper than UiPath."
"Its usage is expensive for us because my user base is mostly in Manila and KL. The unit cost of labor is cheaper there than in the U.S. or Australia, which puts a bit more stress on how to get a positive ROI while continuing to use it."
"It is reasonable and affordable. If you consider the tasks that we can get done using this, the pricing is reasonable and affordable."
"We have saved time and money using this solution."
"From my experience, Asset Manager is expensive."
"It is competitive."
"The licensing cost for this solution is approximately $1,000 USD."
"The licensing model for Micro Focus Operations Bridge is unit-based so it can be one device or ten devices depending on your situation or model. Cost-wise, it's much more if you have more devices and features such as infrastructure monitoring, analytic dashboard, and business dashboard in your model."
"As OpsBridge is a suite of products bundled together, you may find yourself paying for software functionality that you don't actually use, e.g. Real User Monitor (RUM)."
"Pricing is very flexible and depends on the modules selected as per the requirement."
"Setup costs can be high depending on the partner, but it is worth it."
"The cost is very high."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Construction Company
12%
Manufacturing Company
11%
Outsourcing Company
10%
No data available
Financial Services Firm
18%
Construction Company
11%
Outsourcing Company
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business157
Midsize Enterprise81
Large Enterprise558
No data available
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise35
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Micro Focus Operations Bridge?
From a cost perspective, OpenText Operations Bridge is cost-effective as it saves us man hours. What used to be done ...
What needs improvement with Micro Focus Operations Bridge?
OpenText AI Operations Management could benefit from a fully integrated AI system, which we call AIOps. A fully integ...
What is your primary use case for Micro Focus Operations Bridge?
I am not looking for a monitoring solution, but I am a product manager comparing some products based on research I co...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
Asset Manager, HPE Asset Manager
Micro Focus Operations Bridge, Operations Bridge Manager, Micro Focus Operations Analytics
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Finansbank, MTS India, Sprint
GE Money Bank, Bank AlJazira, Tech Mahindra
Find out what your peers are saying about ServiceNow, Lansweeper, Qualys and others in IT Asset Management. Updated: July 2026.
908,745 professionals have used our research since 2012.