Micro Focus Asset Manager [EOL] vs OpenText AI Operations Management comparison

Why PeerSpot?

The compared Micro Focus Asset Manager [EOL] and OpenText AI Operations Management solutions aren't in the same category. OpenText AI Operations Management is ranked #2 in EM , with an average rating of 8.0, and holds a 8.5% mindshare. Additionally, 75% of Micro Focus Asset Manager [EOL] users are willing to recommend the solution, compared to 92% of OpenText AI Operations Management users who would recommend it.

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Executive Summary

We performed a comparison between Micro Focus Asset Manager [EOL] and OpenText AI Operations Management based on real PeerSpot user reviews.

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To learn more, read our detailed IT Asset Management Report (Updated: October 2026).

Buyer's Guide

IT Asset Management

October 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Featured Reviews

Nadeem K.

Rpa Developer at a consultancy with 11-50 employees

Automation has freed teams from repetitive finance and supply tasks and supports global operations

In the current organization, we had trouble initially because I think the documentation and support could be better than what it is now. This is one difference between Automation Anywhere and other RPA tools such as UiPath. In UiPath, if you have an issue, you go to the UiPath website and search for it, and you get lots of help materials. In Automation Anywhere, you do not get exactly what you are looking for. You get a very large number of results when you search for something, and from this large result set, you have to filter out what you need, or only partial information will be available. User handbooks are available for each product. In that regard, I would say Automation Anywhere is lagging compared to other RPA tools. It is difficult to get hold of their customer support team. I want to clarify that it is not a matter of us building logic on Automation Anywhere and it failing. When it is a product-related issue, they have to give us support because we only know how to develop within Automation Anywhere. We do not know how to fix Automation Anywhere itself. Whenever we have an issue, trying to get in touch with them always takes three to four business days.

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reviewer1700715

Software Asset Manager Lead at Boeing at a transportation company with 10,001+ employees

A stable and clever solution, but it is very complex and it needs a lot of improvements

There are a lot of things that need improvement. Software recognition, software licensing, software compliance, data inputs, reporting, and support are some of the areas. It needs a discovery tool of its own. You have to get that from other Micro Focus products, which means you have to pay more to get those products.

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reviewer2060121

Product Line Manager at a tech consulting company with 11-50 employees

Unified monitoring has improved event handling but needs stronger AI automation and modern dashboards

OpenText AI Operations Management could benefit from a fully integrated AI system, which we call AIOps. A fully integrated AI operations system would be valuable in the future. Additionally, the UI experience could be more comfortable. We are not using predictive features in OpenText AI Operations Management such as anomaly detection. In the future, we may be able to operate with our customer, but we need to decide this collectively. You need to see the big picture and understand what the customer's pain points are to find the right tuning. Normally, predictive features can be more useful, but this is an end-to-end solution that needs to be customized. You need to understand the exact customer needs. The predictive analytics feature is very close to being integrated, but it is not fully integrated at this time.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It removes demotivating, repetitive work from our teams."

"Object Cloning is the most valuable feature I have found for automating a website or a process that includes multiple mouse clicks."

"The OCR is the most valuable feature, though this is a third party feature that we have integrated. It is quite easy to integrate with other solutions."

"The Control Room is the most important feature, where we can manage the bots and publish to various bot runners in the environment."

"What Automation Anywhere does exceptionally well is allowing users—especially those without a technical background—to navigate easily, and if you know how to work with Excel or Word, you can simply type commands in plain English like 'save Excel' or 'open Excel' to find the corresponding actions."

"I love the Bot Store. I encourage a lot of my staff to use it, because it changes the game and the time that it takes to build automation. It has a lot of reusable things that you can use off the bat."

"This tool provides us with easy accessibility for adopting the new process, as it is more user-friendly, and many new resources are able to grasp the tool and start doing the automation with ease, which is basically missing in the other vendors' tools."

"As for the stability of the product, we can use it in any use cases or to automate anything, like manufacturing or for the banking sector. We can automate all things. The stability is quite good. It is easy to use and user-friendly. You can automate whatever you do manually and day-to-day things work. We can automate repetitive tasks as well."

More Automation Anywhere pros

"It is stable and scalable."

"This product can be customized according to the needs of any company."

"We are constantly using this product and we are constantly improving this product."

"The most important features are the flexibility of the product and the way that we can use it to ensure software compliance within our organization."

"Actually we have now automatic and immediate control of assets usage, and we can now better manage our assets pool and get benefits through that."

"It gives us the ability to monitor the entire infrastructure proactively and reactively."

"The most valuable feature is the seamless monitoring of both Windows and Unix servers."

"It has greatly reduced the number and duration of outages as support teams are notified immediately when something goes wrong or even before something breaks."

"I've found the solution to be very scalable."

"OpenText AI Operations Management has an agent system where you can directly add plugins and collect metrics and logs, and it is really difficult to collect these kinds of things such as metric data with other systems, but it is easier with this platform."

"We haven't faced any stability issues. There hasn't been any crashes or glitches."

"It's a very good product overall."

"The most valuable feature is its ability to integrate with everything."

More OpenText AI Operations Management pros

Cons

"If it had the ability to make decisions in complex situations, the bot would perform more smoothly. More advanced decision-making skills are needed for improvement."

"The initial setup was not that great. The road was very up and down. We struggled. A lot of the features were not compatible with applications which we are using. That was the reason. This was the initial days, we are talking about 2016 to 2017. The buzz was not as much as we are having now."

"The schedule queue needs improvement. When one task fails, everything else gets stuck, requiring manual intervention to clear the problematic schedule and trigger the other tasks."

"It has been challenging integrating Automation Anywhere with other solutions, due to all of the controls, as we are a bank."

"More and more innovation is going on, and they'll have to keep adding features to keep up with the market. They have generative AI on their platform, but that's a new part. They are working on it. It's not 100 percent foolproof, but eventually it will get better. They need to work on their AI capabilities."

"We need a better way of getting upgrades or defect fixes. It is creating problems for us, as we have to go for a completely new version. Maintaining and managing existing bots, then coming up with new ones takes a lot of time. We would rather have a batch fix than an installation to an installation."

"I would like to see them continue building out documentation with more video-aides."

"It may sound a little funny or weird, but one thing that we are thinking is we have to go to various websites and pick up relevant data from various websites using the bot."

More Automation Anywhere cons

"The technology used is outdated, the interface is outdated, the database is outdated, everything is outdated."

"Technical support is very frustrating because we have probably 12 or 15 years’ experience with the products."

"There are a lot of things that need improvement. Software recognition, software licensing, software compliance, data inputs, reporting, and support are some of the areas."

"The usability of this product is still out-of-date and could be improved. The interface could be improved."

"The creation process is not as easy as expected, requiring multiple steps and can be quite complex."

"The initial setup is a little bit complex."

"The pricing could be improved."

"The initial setup of this tool is complex for people who lack experience with it."

"If you're using the full functionality, it can be a bit naive to think, “I'm going to just deliver this all singing, all dancing gold plated Rolls Royce in the solution; all in one go." For a large organization it's quite a task, so we're starting off with minimal migration and not just put another in."

"Implementation could be improved."

"Depending on where you land, if you get stuck in generic level-two support, then it’s quite uninspiring – that’s probably the best description."

"Stability could have been better. We were running into problems sometimes where the whole system was not performing as we expected."

More OpenText AI Operations Management cons

Pricing and Cost Advice

"I'm not sure what the monthly licensing cost is, as that is taken care of by another team, but I would say it's around $100,000."

"We're on a license package with Automation Anywhere (AA), paid yearly. What would be better is for them to have different packages for different types of organization."

"We have saved customers 400% in terms of time saved by implementing this product."

"I think it's $5,500 per license."

"Time-wise: We have saved hundreds of thousands of hours."

"The pricing that we received from Automation Anywhere in the beginning was very economical for us. We've seen a lot of benefit from what we spent to what we're receiving. From the beginning, it's been a very low-cost implementation for us."

"Price is where I'm least satisfied. Other vendors are more willing to offer discounts."

"I would rate the price of Automation Anywhere a six out of ten, with ten being the most expensive."

More Automation Anywhere pricing and cost advice

"From my experience, Asset Manager is expensive."

"The licensing cost for this solution is approximately $1,000 USD."

"It is competitive."

"As OpsBridge is a suite of products bundled together, you may find yourself paying for software functionality that you don't actually use, e.g. Real User Monitor (RUM)."

"The cost is very high."

"Setup costs can be high depending on the partner, but it is worth it."

"The licensing model for Micro Focus Operations Bridge is unit-based so it can be one device or ten devices depending on your situation or model. Cost-wise, it's much more if you have more devices and features such as infrastructure monitoring, analytic dashboard, and business dashboard in your model."

"Pricing is very flexible and depends on the modules selected as per the requirement."

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Top Industries

By visitors reading reviews

Outsourcing Company

14%

Comms Service Provider

12%

Financial Services Firm

11%

Manufacturing Company

11%

No data available

Outsourcing Company

15%

Financial Services Firm

14%

Construction Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	162
Midsize Enterprise	86
Large Enterprise	565

No data available

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	7
Large Enterprise	35

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

See all answers

How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

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What is your experience regarding pricing and costs for Micro Focus Operations Bridge?

From a cost perspective, OpenText Operations Bridge is cost-effective as it saves us man hours. What used to be done ...

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What needs improvement with Micro Focus Operations Bridge?

OpenText AI Operations Management could benefit from a fully integrated AI system, which we call AIOps. A fully integ...

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What is your primary use case for Micro Focus Operations Bridge?

I am not looking for a monitoring solution, but I am a product manager comparing some products based on research I co...

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Compared 14% of the time

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Compared 14% of the time

Freshservice vs Micro Focus Asset Manager [EOL]

Compared 11% of the time

BMC Helix Discovery vs Micro Focus Asset Manager [EOL]

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Compared 8% of the time

IBM Tivoli NetCool OMNIbus vs OpenText AI Operations Management

Compared 7% of the time

BMC TrueSight vs OpenText AI Operations Management

Compared 6% of the time

ScienceLogic vs OpenText AI Operations Management

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Evanios vs OpenText AI Operations Management

Compared 4% of the time

More OpenText AI Operations Management Competitors

Product Reports

Buyer's Guide

Automation Anywhere

November 2026

Download Automation Anywhere product report

Buyer's Guide

IT Asset Management

October 2026

Download Micro Focus Asset Manager [EOL] product report

Buyer's Guide

OpenText AI Operations Management

October 2026

OpenText AI Operations Management report

Download OpenText AI Operations Management product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

Asset Manager, HPE Asset Manager

Micro Focus Operations Bridge, Operations Bridge Manager, Micro Focus Operations Analytics

Interactive Demo

Automation Anywhere

Demo not available

OpenText

Demo not available

OpenText

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

HPE Asset Manager automates best practices across the asset management lifecycle and integrates processes into IT Infrastructure Library (ITIL) service support workflows including incident, problem, and change management to improve service quality and business outcomes.

OpenText

OpenText AI Operations Management excels in event correlation, integrating diverse systems, and centralizing dashboards for efficient alert management. It supports extensive analysis through its data lake and enhances operational management with seamless automation and integration.

OpenText AI Operations Management is designed to consolidate monitoring inputs, enabling holistic analysis and faster root cause identification. Supporting compliance and vulnerability management, its role-based access ensures data security. With scalability and BI tool compatibility, users appreciate its ability to manage server operations efficiently in hybrid and large-scale infrastructures. Improvements are needed in UI design, setup complexity, and resource efficiency, as well as enhanced integration with third-party products and legacy applications. Comprehensive AI and predictive features, simplified licensing, and enhanced stability and reporting could further its effectiveness.

What are the key features of OpenText AI Operations Management?

Event Correlation: Detects and correlates events across infrastructures for quick analysis.
Dashboard Centralization: Centralizes multiple inputs for holistic monitoring.
Flexibility and Scalability: Integrates efficiently with diverse systems and supports large-scale environments.
Automation: Streamlines tasks and ticketing processes to enhance efficiency.
Data Security: Offers role-based access control to secure sensitive information.

What benefits and ROI should users expect to see?

Operational Efficiency: Streamlined automation and integration boost process efficiency.
Scalability: Designed to support expanding infrastructure needs without compromising performance.
Data-Driven Insights: Comprehensive analysis enables informed decision-making.
Service Uptime: Quick root cause identification aids in maintaining high service availability.

In industries like financial services and telecommunications, OpenText AI Operations Management is implemented for its robust event management capabilities, ensuring compliance and security standards are met. It effectively automates monitoring and server operations, providing businesses with a reliable system for data consolidation and security management.

OpenText

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

Finansbank, MTS India, Sprint

GE Money Bank, Bank AlJazira, Tech Mahindra

Find out what your peers are saying about ServiceNow, Lansweeper, Device42 and others in IT Asset Management. Updated: October 2026.

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