No more typing reviews! Try our Samantha, our new voice AI agent.

MetricStream vs RSA Archer vs RiskOptics ROAR Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of May 2026, in the GRC category, the mindshare of MetricStream is 3.2%, down from 5.4% compared to the previous year. The mindshare of RiskOptics ROAR Platform is 0.9%, up from 0.7% compared to the previous year. The mindshare of RSA Archer is 5.9%, down from 17.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
GRC Mindshare Distribution
ProductMindshare (%)
RSA Archer5.9%
MetricStream3.2%
RiskOptics ROAR Platform0.9%
Other90.0%
GRC
 

Featured Reviews

JQ
Owner at a consultancy with 1-10 employees
Centralized risk libraries have streamlined audits and now highlight clunky workflows and upgrades
MetricStream can be improved in several areas. Sometimes the overall flow of the application can seem a bit clunky, based on feedback from clients. From my understanding and what I have heard from developers within MetricStream during my deeper use of the application, the application seems to have been developed within silos, and the interaction of certain applications internally could definitely be improved in terms of the overall coding that exists between applications within the solution. The only improvement I suggest for MetricStream is to gather a collaborative think tank from several of the largest clients and compile feedback to prioritize suggested enhancements from multiple organizations.
Ankita Sabale - PeerSpot reviewer
Senior Associate - IT Governance and Compliance at Fulcrum Digital Inc
Acts as a software inventory of applications in an environment
I face some difficulty while upgrading any field in the application. Suppose I change an application's IT owner field, which is at the end of the application. After I save the change, it takes me to the top of the page, which is an issue for me. After you change and save the pre-filled specific information at the end of an application page, the application will again take you to the top of the page.
CJ
Information Security Specialist at Dubai Health Authority
Centralized management strengthens compliance with good look and feel
From my perspective as a customer and end user, Archer has an impressive look and feel, but the most adaptive feature is its ease of configuration which helps to enhance our process according to our maturity. It's more about our organization getting centralized with an integrated approach that focuses on risk governance and compliance. When can provide a detailed dashboards to management with the details of risks from top-down or bottom-up prioritizing actions based on its criticality or necessity. This allows us to show end users and management where the issues lie and effectively demonstrate accountability and visibility in compliance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Since implementing MetricStream, audit teams have shaved about two weeks off of annual planning across various teams, allowing audit departments of about 140 auditors across maybe 10 teams to squeeze in 10 extra audits, one audit per each team, if not additional testing."
"The interface is mobile-friendly and it is getting a good response from our customers."
"MetricStream is something like an all-in-one solution where I do not need to write scripts or conduct audits."
"It has good features and good functionality, and our customers feel there is a lot of merit in that."
"Key features are usability and ease of configuration, and it allows us to have all the information in a single place and provide real-time indicators and information for our executives."
"Key features are usability and ease of configuration. It allows us to have all the information in a single place and provide real-time indicators and information for our executives."
"We can get all the information about all the applications in a single platform."
"Good dashboards and reporting features; it's easy to gather reports quickly."
"It is a very friendly tool, we can easily understand what is going on inside the tool, work with it for the ERP platform, create automated applications based on the requirements, and it is very secure with three levels of access at the field level, application level, and code level."
"The tool has stability, and it allows me to automate whatever process I have."
"RSA Archer has reduced the time and effort required for meetings."
"It is enterprise-wide accessible. So, it is very helpful for all the employees in our bank. They can log in and do their risk management activities. It has a few inbuilt modules that are helpful for doing risk management activities, such as issue management, risk identification, risk assessment, and policy exception management. It also has some inbuilt workflows inside these modules. They are also helpful."
"I like how Archer requires very little programming ability. A person with minimum coding experience can configure the necessary fields in Archer. It's more of a drag-and-drop solution."
"RSA Archer's best features are advanced workflow, reports, dashboards, and notifications."
"I have found all the features to be valuable, including those involving reporting, the dashboard, notifications, email modules, the database and data input."
 

Cons

"The support part is terrible, rating about one out of ten."
"I would like to see out-of-the-box integration with more security, it would be helpful."
"I would like to see out-of-the-box integration with more security, it would be helpful."
"We would like to have more dashboards and reports, such as geographical and trend reports in the next version. Also, an improvement in the mobile version would be helpful."
"MetricStream's scalability is adaptable, though the biggest issue I have encountered with clients has been around upgrades that require re-implementing customizations to the out-of-box solutions after significant upgrades."
"We would like to have more dashboards and reports, such as geographical and trend reports in the next version."
"After you change and save the pre-filled specific information at the end of an application page, the application will again take you to the top of the page."
"There were so many problems that we had found. One time, the search index was not working."
"Initially, technical support is a little weak, and I would rate it six out of ten. The issue with initial support is that new engineers are often not as experienced."
"The dashboarding in this solution needs to be improved, specifically the graphics."
"Performance could be improved."
"We've noticed recently with the advanced workflow jobs that we're receiving some errors. It's a showstopper for us and it's clear that some kind of development support is needed."
"If you need to integrate the RSA products with another SIEM solution, then it doesn't work properly."
"There is no inbuilt alert in Archer to let us know that a data feed has failed or did not run for different reasons. So, we don't even get to know that a feed has not run until somebody reports it to us. This has been a problem all the time. Data feeds have always been a big headache for us because there is no feature to let us know if a feed has not run or has failed. If Archer had a feature to send us an email notification when a feed has failed, it would've been very helpful. This is the reason why our users are slowly moving away to another platform. Some of the modules that I have been managing are being moved to ServiceNow. Next year, a lot of our modules will be moved from RSA Archer to ServiceNow, and the data feed issue has been one of the main reasons."
"The solution as a whole could be simplified."
 

Pricing and Cost Advice

"They are flexible in terms of customers' needs."
Information not available
"I am not 100% familiar with that, especially with their new model. I just know that the way they've licensed per user to scale is good."
"The license is costly for the solution, but the remaining set up and maintenance is quite cheaper."
"The solution’s pricing is moderate."
"The pricing is okay. The licensing costs are very reasonable; it is very affordable to us."
"RSA Archer's price is justifiable and not as expensive, compared to ServiceNow. I have heard that the licensing for ServiceNow is much more expensive. I'm unaware whether there are any additional costs after licensing fees."
"The price of RSA Archer is good. The price isn't too high considering it is a leading tool in the market."
"At the higher end of the price scale, but provides better, more accessible functionality and customization than cheaper products."
"The initial purchase is cheap. You pay a nominal price to start then renew the license annually. You also must buy a license for each module. I'm not too fond of that aspect of the licensing model. You buy the elephant and then spend more money to feed the elephant."
report
Use our free recommendation engine to learn which GRC solutions are best for your needs.
892,868 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
20%
Healthcare Company
8%
Educational Organization
7%
Manufacturing Company
6%
No data available
Financial Services Firm
20%
Insurance Company
11%
Manufacturing Company
7%
Healthcare Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise6
Large Enterprise25
 

Questions from the Community

What needs improvement with MetricStream?
MetricStream can be improved in the area of developers. There are two parts of developers: those who prepare solution...
What is your primary use case for MetricStream?
My main use case for MetricStream was that I was a developer and I prepared templates for a client while also testing...
What advice do you have for others considering MetricStream?
The advice I would give to others looking into using MetricStream is to not use MetricStream. I would rate this recom...
What do you like most about RiskOptics ROAR Platform?
We can get all the information about all the applications in a single platform.
What needs improvement with RiskOptics ROAR Platform?
I face some difficulty while upgrading any field in the application. Suppose I change an application's IT owner field...
What is your primary use case for RiskOptics ROAR Platform?
RiskOptics ROAR Platform is a software inventory of applications in our environment or applications we have integrate...
What needs improvement with RSA Archer?
While it provides benefits in terms of security, the pricing is a bit higher than customers typically expect. It woul...
What is your primary use case for RSA Archer?
Regarding the compliance, risk, and governance tools, I am comfortable discussing the tools in the GRC category. The ...
What advice do you have for others considering RSA Archer?
I have been in touch with about three companies who use RSA Archer actively in the compliance area. These companies u...
 

Also Known As

No data available
ZenGRC
Archer
 

Overview

 

Sample Customers

Federal Home Loan Bank of Chicago, ACCO Brands Corporation, AgFirst Farm Credit Bank, AIB International, Associated Banc-Corp, BAE Systems, Barclaycard, Dell Inc, DIRECTV, Energizer, Fresenius Kabi, Hasbro, Goodyear, HudsonCity Savings Bank, Infigen Energy, Kaydon, Leroy Merlin, Mountry Financial Corp., Nicholas Piramal, Pepco, Pfizer, Societe Generale, Whitney Bank
Walmart, Airbnb, Peak 10, State of Colorado, salesforce.com, GitHub, Alaska Airlines, Montgomery College
T-Systems, Bridge Point, Equifax, First Data, Global Imaging Company, Manulife Financial
Find out what your peers are saying about RSA, OneTrust, Diligent and others in GRC. Updated: April 2026.
892,868 professionals have used our research since 2012.