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NAVEX Global vs RSA Archer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NAVEX Global
Ranking in GRC
25th
Average Rating
9.0
Reviews Sentiment
7.9
Number of Reviews
10
Ranking in other categories
No ranking in other categories
RSA Archer
Ranking in GRC
1st
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
42
Ranking in other categories
IT Governance (1st), IT Vendor Risk Management (4th)
 

Mindshare comparison

As of April 2026, in the GRC category, the mindshare of NAVEX Global is 1.8%, up from 1.8% compared to the previous year. The mindshare of RSA Archer is 5.6%, down from 16.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
GRC Mindshare Distribution
ProductMindshare (%)
RSA Archer5.6%
NAVEX Global1.8%
Other92.6%
GRC
 

Featured Reviews

JT
-- at a performing arts with 201-500 employees
The streamlined process of getting policies out to all staff in a quick efficient manner has been most valuable.
Currently we have monthly competencies that the 2 Staff Development Departments would initiate by a manual paper process and have to track staff down for all 3 shifts. Since we have started placing these items on Policytech, we have had a much better compliance rate as the staff are able to do it and it automatically records responses and results. Staff either read a document or view a powerpoint and then have a survey to answer, they have to receive a passing grade and if they pass they then receive the competency for that specific training. What we would like to add would be to be able to have Templates for certificates as we have different types of programs that have specific required documentation on the certificates, currently the certificates are one size fits all and that doesn’t work for us. So we are running a weekly report and manually send staff certificates. Another area is tracking Writer, Reviewer, and Approver statuses.
CJ
Information Security Specialist at Dubai Health Authority
Centralized management strengthens compliance with good look and feel
From my perspective as a customer and end user, Archer has an impressive look and feel, but the most adaptive feature is its ease of configuration which helps to enhance our process according to our maturity. It's more about our organization getting centralized with an integrated approach that focuses on risk governance and compliance. When can provide a detailed dashboards to management with the details of risks from top-down or bottom-up prioritizing actions based on its criticality or necessity. This allows us to show end users and management where the issues lie and effectively demonstrate accountability and visibility in compliance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Technical support is excellent."
"Before choosing, there were four different options that I was looking at, and going through all the tutorials and talking with the salespeople really sold me on NAVEX Global because I thought they were the gold standard for that type of policy format."
"The company is always timely, they always have good suggestions, and they always have quick fixes for me."
"The streamlined process of getting policies out to all staff in a quick efficient manner has been most valuable."
"PolicyTech has probably been the most reliable solution we have and it's been the most stable solution over the last eight years, compared to any other information technology solution we've had."
"It has made all the policies available in one accessible location for people to use them."
"Technical support is great."
"Allowing the input of investigation cases, the ability to track information and to compile data, it allows us to prepare detailed reports for different levels of the organization in the form of Excel spreadsheets, graphics, percentages of descriptive reports daily, monthly, yearly and number of cases per those periods."
"RSA is a very rich application. I like its adaptive suggestion, where based on your users and the class of data, it can actually recommend you the proper control to choose. For example, we have been using PCI DSS as an NIST. So based on application feedback, it will provide you with a suggestion on which control objective needs to be set. Based on that, you can make a decision—you don't need to take the suggestion, but you can customize that particular provided suggestion. RSA Archer's workflow is also good, in terms of process automation."
"The helpful features of RSA Archer include providing an integrated overview of the landscape in the company, which leads the user to use the same inventory and other components, sharing the same set of references and objects we are working on."
"The main benefit is that we can automate risk management."
"You can do wonders with this tool, but you have to be very specific in your utilization."
"Archer allows us to define the progress of the organization's processes and helps build the right cyclic process and improve the current structure."
"It is enterprise-wide accessible, so it is very helpful for all the employees in our bank, with inbuilt modules for issue management, risk identification, risk assessment, and policy exception management, plus intuitive workflows and a self-explanatory user interface that can be customized to meet our requirements."
"Even non-technical people can be masters of the product."
"Our clients are using RSA Archer to automate their manual processes and activies to avoid manual intervention and have a clear visibility to leadership."
 

Cons

"There is an area on the “New Case” screen that I have reported a while back that when we click the drop down box to select state, then onto select the city, the state selection selected is deselected, it’s selected again and the city is deselected but after a couple of selections with it only in that area it does maintain the selection."
"Truthfully, the hardest part is that there are some little setup things that need to be done before people can actually use PolicyTech."
"Recent product update led to confusion."
"What we would like to add would be to be able to have templates for certificates as we have different types of programs that have specific required documentation on the certificates, currently the certificates are one size fits all and that doesn’t work for us."
"The one thing that I noticed was, it times out sometimes."
"The reporting functions are terrible."
"We get a huge amount of complaints from users about the email system. They get lots and lots of emails, and they don’t necessarily have a good way to manage them."
"We had some problems in middle of July, when we stopped getting our email notifications."
"If I were to rate RSA technical support on a scale from one to ten, I would give it about four, as there is definitely room for improvement, but support is available."
"The technology's a little outdated."
"Slow turnaround time from support team."
"Because I have not upgraded, the graphical user interface is not the current one. It is not very modern and as user-friendly as it could be."
"There were so many problems that we had found. One time, the search index was not working."
"The first improvement I would suggest for RSA Archer is a better search feature; the search criteria needs to be improved because sometimes I do a search and the search doesn't return the exact item I'm looking for."
"In terms of what can be improved, our client always says their user experience, IU/UX in RSA Archer. They found it is not as user friendly as other tools."
"The solution is not at all a cheap product."
 

Pricing and Cost Advice

Information not available
"At the higher end of the price scale, but provides better, more accessible functionality and customization than cheaper products."
"The pricing is okay. The licensing costs are very reasonable; it is very affordable to us."
"The price of RSA Archer is good. The price isn't too high considering it is a leading tool in the market."
"The initial purchase is cheap. You pay a nominal price to start then renew the license annually. You also must buy a license for each module. I'm not too fond of that aspect of the licensing model. You buy the elephant and then spend more money to feed the elephant."
"As I am a developer and responsible for providing production support, I do not have personal knowledge of the pricing. However, my colleagues claim that it is very expensive in comparison with other tools."
"The license is costly for the solution, but the remaining set up and maintenance is quite cheaper."
"Fairly highly-priced, especially for smaller companies."
"The solution is not at all a cheap product."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
8%
Retailer
6%
Marketing Services Firm
6%
Financial Services Firm
21%
Insurance Company
11%
Manufacturing Company
7%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise6
Large Enterprise25
 

Questions from the Community

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What needs improvement with RSA Archer?
While it provides benefits in terms of security, the pricing is a bit higher than customers typically expect. It would be helpful if RSA Archer had the capability for two-way integration because, i...
What is your primary use case for RSA Archer?
Regarding the compliance, risk, and governance tools, I am comfortable discussing the tools in the GRC category. The specific module from ServiceNow is the ServiceNow Compliance, Risk, and Governan...
What advice do you have for others considering RSA Archer?
I have been in touch with about three companies who use RSA Archer actively in the compliance area. These companies use RSA Archer for nearly all purposes, including governance, internal risk, and ...
 

Comparisons

 

Also Known As

No data available
Archer
 

Overview

 

Sample Customers

Toyota, Delta, Cedars-Sinai, Coca-Cola, Equifax, Cisco, Yahoo!, Jamba Juice, Fairmont Hotels & Resorts, Auburn University, NEC, Fleet Laboratories, AVAYA, Del Taco, Valero, OCWEN, Samaritan Health Services, Levi Strauss & Co, Telus
T-Systems, Bridge Point, Equifax, First Data, Global Imaging Company, Manulife Financial
Find out what your peers are saying about NAVEX Global vs. RSA Archer and other solutions. Updated: April 2026.
885,880 professionals have used our research since 2012.