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NAVEX Global vs RSA Archer comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NAVEX Global
Ranking in GRC
19th
Average Rating
9.0
Reviews Sentiment
7.9
Number of Reviews
10
Ranking in other categories
No ranking in other categories
RSA Archer
Ranking in GRC
1st
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
42
Ranking in other categories
IT Governance (1st), IT Vendor Risk Management (5th)
 

Mindshare comparison

As of October 2026, in the GRC category, the mindshare of NAVEX Global is 2.0%, down from 2.1% compared to the previous year. The mindshare of RSA Archer is 6.2%, down from 13.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
GRC Mindshare Distribution
ProductMindshare (%)
RSA Archer6.2%
NAVEX Global2.0%
Other91.8%
GRC
 

Featured Reviews

JT
-- at a performing arts with 201-500 employees
The streamlined process of getting policies out to all staff in a quick efficient manner has been most valuable.
Currently we have monthly competencies that the 2 Staff Development Departments would initiate by a manual paper process and have to track staff down for all 3 shifts. Since we have started placing these items on Policytech, we have had a much better compliance rate as the staff are able to do it and it automatically records responses and results. Staff either read a document or view a powerpoint and then have a survey to answer, they have to receive a passing grade and if they pass they then receive the competency for that specific training. What we would like to add would be to be able to have Templates for certificates as we have different types of programs that have specific required documentation on the certificates, currently the certificates are one size fits all and that doesn’t work for us. So we are running a weekly report and manually send staff certificates. Another area is tracking Writer, Reviewer, and Approver statuses.
CJ
Information Security Specialist at Dubai Health Authority
Centralized management strengthens compliance with good look and feel
From my perspective as a customer and end user, Archer has an impressive look and feel, but the most adaptive feature is its ease of configuration which helps to enhance our process according to our maturity. It's more about our organization getting centralized with an integrated approach that focuses on risk governance and compliance. When can provide a detailed dashboards to management with the details of risks from top-down or bottom-up prioritizing actions based on its criticality or necessity. This allows us to show end users and management where the issues lie and effectively demonstrate accountability and visibility in compliance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Allowing the input of investigation cases, the ability to track information and to compile data, it allows us to prepare detailed reports for different levels of the organization in the form of Excel spreadsheets, graphics, percentages of descriptive reports daily, monthly, yearly and number of cases per those periods."
"The company is always timely, they always have good suggestions, and they always have quick fixes for me."
"Technical support is great."
"Technical support is excellent."
"The streamlined process of getting policies out to all staff in a quick efficient manner has been most valuable."
"This solution gives an opportunity for anonymous hotline complaints."
"PolicyTech has probably been the most reliable solution we have and it's been the most stable solution over the last eight years, compared to any other information technology solution we've had."
"Before choosing, there were four different options that I was looking at, and going through all the tutorials and talking with the salespeople really sold me on NAVEX Global because I thought they were the gold standard for that type of policy format."
"There is absolutely no doubt that it is a very good tool for audit management as a whole."
"Our clients are using RSA Archer to automate their manual processes and activies to avoid manual intervention and have a clear visibility to leadership."
"Archer allows us to define the progress of the organization's processes and helps build the right cyclic process and improve the current structure."
"The last project was for an investment group that was using Excel. Shifting their records from one position to another took approximately 15 minutes. In Archer, we created a workflow for them to leverage it, and they could send the single record with one click to one person within seconds. The whole process went from 15 minutes to two minutes to get the approval for the records. The main purpose of Archer is to just make it easy."
"The solution's most valuable features are data feeds, templates, reports, dashboards, and workload management."
"RSA is a very rich application, and I like its adaptive suggestion where, based on your users and the class of data, it can actually recommend you the proper control to choose."
"From my perspective as a customer and end user, RSA is about the look and feel."
"I like how Archer requires very little programming ability. A person with minimum coding experience can configure the necessary fields in Archer. It's more of a drag-and-drop solution."
 

Cons

"We get a huge amount of complaints from users about the email system. They get lots and lots of emails, and they don’t necessarily have a good way to manage them."
"Truthfully, the hardest part is that there are some little setup things that need to be done before people can actually use PolicyTech."
"There is an area on the “New Case” screen that I have reported a while back that when we click the drop down box to select state, then onto select the city, the state selection selected is deselected, it’s selected again and the city is deselected but after a couple of selections with it only in that area it does maintain the selection."
"We had some problems in middle of July, when we stopped getting our email notifications."
"Recent product update led to confusion."
"The reporting functions are terrible."
"What we would like to add would be to be able to have templates for certificates as we have different types of programs that have specific required documentation on the certificates, currently the certificates are one size fits all and that doesn’t work for us."
"The one thing that I noticed was, it times out sometimes."
"The solution is not at all a cheap product."
"Because I have not upgraded, the graphical user interface is not the current one. It is not very modern and as user-friendly as it could be."
"There should be an in-built feature that allows live data from vulnerabilities and threats from reliable sources to be streamed directly through their data field."
"The ticket handling process could be improved."
"The financial area of RSA Archer has room for improvement."
"There are some issues with the interface for version 6.5 but these may already be repaired and simplified in the new versions that have been released."
"I find the tech support to be inadequately knowledgeable."
"Solution could use more inbuilt applications."
 

Pricing and Cost Advice

Information not available
"The solution's price should be reduced. You only have to pay the license and there are no additional fees."
"The initial purchase is cheap. You pay a nominal price to start then renew the license annually. You also must buy a license for each module. I'm not too fond of that aspect of the licensing model. You buy the elephant and then spend more money to feed the elephant."
"I am not sure about other companies, but it's quite expensive."
"RSA Archer's price is justifiable and not as expensive, compared to ServiceNow. I have heard that the licensing for ServiceNow is much more expensive. I'm unaware whether there are any additional costs after licensing fees."
"The price of RSA Archer is good. The price isn't too high considering it is a leading tool in the market."
"As I am a developer and responsible for providing production support, I do not have personal knowledge of the pricing. However, my colleagues claim that it is very expensive in comparison with other tools."
"Fairly highly-priced, especially for smaller companies."
"At the higher end of the price scale, but provides better, more accessible functionality and customization than cheaper products."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Outsourcing Company
12%
Manufacturing Company
9%
Construction Company
8%
Financial Services Firm
18%
Outsourcing Company
10%
Insurance Company
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise6
Large Enterprise25
 

Questions from the Community

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What needs improvement with RSA Archer?
While it provides benefits in terms of security, the pricing is a bit higher than customers typically expect. It would be helpful if RSA Archer had the capability for two-way integration because, i...
What is your primary use case for RSA Archer?
Regarding the compliance, risk, and governance tools, I am comfortable discussing the tools in the GRC category. The specific module from ServiceNow is the ServiceNow Compliance, Risk, and Governan...
What advice do you have for others considering RSA Archer?
I have been in touch with about three companies who use RSA Archer actively in the compliance area. These companies use RSA Archer for nearly all purposes, including governance, internal risk, and ...
 

Also Known As

No data available
Archer
 

Overview

 

Sample Customers

Toyota, Delta, Cedars-Sinai, Coca-Cola, Equifax, Cisco, Yahoo!, Jamba Juice, Fairmont Hotels & Resorts, Auburn University, NEC, Fleet Laboratories, AVAYA, Del Taco, Valero, OCWEN, Samaritan Health Services, Levi Strauss & Co, Telus
T-Systems, Bridge Point, Equifax, First Data, Global Imaging Company, Manulife Financial
Find out what your peers are saying about NAVEX Global vs. RSA Archer and other solutions. Updated: September 2026.
915,817 professionals have used our research since 2012.