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NAVEX Global vs RSA Archer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NAVEX Global
Ranking in GRC
19th
Average Rating
9.0
Reviews Sentiment
7.9
Number of Reviews
10
Ranking in other categories
No ranking in other categories
RSA Archer
Ranking in GRC
1st
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
42
Ranking in other categories
IT Governance (1st), IT Vendor Risk Management (5th)
 

Mindshare comparison

As of July 2026, in the GRC category, the mindshare of NAVEX Global is 2.0%, up from 1.9% compared to the previous year. The mindshare of RSA Archer is 5.7%, down from 16.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
GRC Mindshare Distribution
ProductMindshare (%)
RSA Archer5.7%
NAVEX Global2.0%
Other92.3%
GRC
 

Featured Reviews

JT
-- at a performing arts with 201-500 employees
The streamlined process of getting policies out to all staff in a quick efficient manner has been most valuable.
Currently we have monthly competencies that the 2 Staff Development Departments would initiate by a manual paper process and have to track staff down for all 3 shifts. Since we have started placing these items on Policytech, we have had a much better compliance rate as the staff are able to do it and it automatically records responses and results. Staff either read a document or view a powerpoint and then have a survey to answer, they have to receive a passing grade and if they pass they then receive the competency for that specific training. What we would like to add would be to be able to have Templates for certificates as we have different types of programs that have specific required documentation on the certificates, currently the certificates are one size fits all and that doesn’t work for us. So we are running a weekly report and manually send staff certificates. Another area is tracking Writer, Reviewer, and Approver statuses.
CJ
Information Security Specialist at Dubai Health Authority
Centralized management strengthens compliance with good look and feel
From my perspective as a customer and end user, Archer has an impressive look and feel, but the most adaptive feature is its ease of configuration which helps to enhance our process according to our maturity. It's more about our organization getting centralized with an integrated approach that focuses on risk governance and compliance. When can provide a detailed dashboards to management with the details of risks from top-down or bottom-up prioritizing actions based on its criticality or necessity. This allows us to show end users and management where the issues lie and effectively demonstrate accountability and visibility in compliance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Technical support is excellent."
"The company is always timely, they always have good suggestions, and they always have quick fixes for me."
"It has made all the policies available in one accessible location for people to use them."
"Worth every penny. Not a critical business process worth skimping on; its impact when fully introduced and utilized is incomparable."
"PolicyTech has probably been the most reliable solution we have and it's been the most stable solution over the last eight years, compared to any other information technology solution we've had."
"Before choosing, there were four different options that I was looking at, and going through all the tutorials and talking with the salespeople really sold me on NAVEX Global because I thought they were the gold standard for that type of policy format."
"This solution gives an opportunity for anonymous hotline complaints."
"Allowing the input of investigation cases, the ability to track information and to compile data, it allows us to prepare detailed reports for different levels of the organization in the form of Excel spreadsheets, graphics, percentages of descriptive reports daily, monthly, yearly and number of cases per those periods."
"The most valuable part of the product is the ease-of-use and the opportunity to create custom security applications easily."
"With RSA Archer, an admin can set permissions for a normal user to go directly to the tool they need to input some data. Admins can then go through that and approve some requests. Also, they can log in based on these kinds of permissions, including ticketing, service patches, or upgrades."
"Archer has simplified our security audits. It's made it easier to raise and trigger questionnaires to customers."
"Our clients are using RSA Archer to automate their manual processes and activies to avoid manual intervention and have a clear visibility to leadership."
"The tool has stability, and it allows me to automate whatever process I have."
"With this tool, once it was built and designed, we were able to use our own internal resources, we don't need to go outside, all of the questions are already there, the policies and procedures are already built-in and you just need to tweak them a bit, so it helps us just in understanding what's there on the ground and overall it saves us a lot of money to be spent if we are taking care of these services individually."
"RSA Archer allows you to implement government risk compliance and acts as a mechanism to ensure that the compliance policies and standards are met."
"The risks which impact the organization or the IT section are presented in a well-displayed manner, which helps us to plan for, manage, or even mitigate risks."
 

Cons

"Recent product update led to confusion."
"We get a huge amount of complaints from users about the email system. They get lots and lots of emails, and they don’t necessarily have a good way to manage them."
"There is an area on the “New Case” screen that I have reported a while back that when we click the drop down box to select state, then onto select the city, the state selection selected is deselected, it’s selected again and the city is deselected but after a couple of selections with it only in that area it does maintain the selection."
"What we would like to add would be to be able to have templates for certificates as we have different types of programs that have specific required documentation on the certificates, currently the certificates are one size fits all and that doesn’t work for us."
"Truthfully, the hardest part is that there are some little setup things that need to be done before people can actually use PolicyTech."
"The reporting functions are terrible."
"The one thing that I noticed was, it times out sometimes."
"We had some problems in middle of July, when we stopped getting our email notifications."
"Solution could use more inbuilt applications."
"The solution can be a little slow due to the Silverlight feature."
"If you need to integrate the RSA products with another SEIM solution, then it doesn't work properly."
"The bullet chart is the best graph for my purposes, and it should be available for inclusion in the dashboards."
"RSA Archer might be a bit expensive for small companies because it's a vast tool."
"Archer could be improved by having more customization."
"There were so many problems that we had found. One time, the search index was not working. We also faced slowness in Archer, but I resolved this issue."
"There is no inbuilt alert in Archer to let us know that a data feed has failed or did not run for different reasons. So, we don't even get to know that a feed has not run until somebody reports it to us. This has been a problem all the time. Data feeds have always been a big headache for us because there is no feature to let us know if a feed has not run or has failed. If Archer had a feature to send us an email notification when a feed has failed, it would've been very helpful. This is the reason why our users are slowly moving away to another platform. Some of the modules that I have been managing are being moved to ServiceNow. Next year, a lot of our modules will be moved from RSA Archer to ServiceNow, and the data feed issue has been one of the main reasons."
 

Pricing and Cost Advice

Information not available
"RSA Archer's price is justifiable and not as expensive, compared to ServiceNow. I have heard that the licensing for ServiceNow is much more expensive. I'm unaware whether there are any additional costs after licensing fees."
"It is not expensive. It is reasonable. We only pay for the licensing."
"I am not sure about other companies, but it's quite expensive."
"At the higher end of the price scale, but provides better, more accessible functionality and customization than cheaper products."
"The price of RSA Archer is good. The price isn't too high considering it is a leading tool in the market."
"The pricing is okay. The licensing costs are very reasonable; it is very affordable to us."
"The license is costly for the solution, but the remaining set up and maintenance is quite cheaper."
"The solution's price should be reduced. You only have to pay the license and there are no additional fees."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Outsourcing Company
9%
Construction Company
8%
Manufacturing Company
8%
Financial Services Firm
18%
Insurance Company
10%
Manufacturing Company
7%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise6
Large Enterprise25
 

Questions from the Community

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What needs improvement with RSA Archer?
While it provides benefits in terms of security, the pricing is a bit higher than customers typically expect. It would be helpful if RSA Archer had the capability for two-way integration because, i...
What is your primary use case for RSA Archer?
Regarding the compliance, risk, and governance tools, I am comfortable discussing the tools in the GRC category. The specific module from ServiceNow is the ServiceNow Compliance, Risk, and Governan...
What advice do you have for others considering RSA Archer?
I have been in touch with about three companies who use RSA Archer actively in the compliance area. These companies use RSA Archer for nearly all purposes, including governance, internal risk, and ...
 

Also Known As

No data available
Archer
 

Overview

 

Sample Customers

Toyota, Delta, Cedars-Sinai, Coca-Cola, Equifax, Cisco, Yahoo!, Jamba Juice, Fairmont Hotels & Resorts, Auburn University, NEC, Fleet Laboratories, AVAYA, Del Taco, Valero, OCWEN, Samaritan Health Services, Levi Strauss & Co, Telus
T-Systems, Bridge Point, Equifax, First Data, Global Imaging Company, Manulife Financial
Find out what your peers are saying about NAVEX Global vs. RSA Archer and other solutions. Updated: June 2026.
907,372 professionals have used our research since 2012.