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MetricStream vs NAVEX Global vs Resolver GRC Suite comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of April 2026, in the GRC category, the mindshare of MetricStream is 3.1%, down from 4.8% compared to the previous year. The mindshare of NAVEX Global is 1.8%, up from 1.8% compared to the previous year. The mindshare of Resolver GRC Suite is 1.3%, down from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
GRC Mindshare Distribution
ProductMindshare (%)
MetricStream3.1%
Resolver GRC Suite1.3%
NAVEX Global1.8%
Other93.8%
GRC
 

Featured Reviews

JQ
Owner at a consultancy with 1-10 employees
Centralized risk libraries have streamlined audits and now highlight clunky workflows and upgrades
MetricStream can be improved in several areas. Sometimes the overall flow of the application can seem a bit clunky, based on feedback from clients. From my understanding and what I have heard from developers within MetricStream during my deeper use of the application, the application seems to have been developed within silos, and the interaction of certain applications internally could definitely be improved in terms of the overall coding that exists between applications within the solution. The only improvement I suggest for MetricStream is to gather a collaborative think tank from several of the largest clients and compile feedback to prioritize suggested enhancements from multiple organizations.
JT
-- at a performing arts with 201-500 employees
The streamlined process of getting policies out to all staff in a quick efficient manner has been most valuable.
Currently we have monthly competencies that the 2 Staff Development Departments would initiate by a manual paper process and have to track staff down for all 3 shifts. Since we have started placing these items on Policytech, we have had a much better compliance rate as the staff are able to do it and it automatically records responses and results. Staff either read a document or view a powerpoint and then have a survey to answer, they have to receive a passing grade and if they pass they then receive the competency for that specific training. What we would like to add would be to be able to have Templates for certificates as we have different types of programs that have specific required documentation on the certificates, currently the certificates are one size fits all and that doesn’t work for us. So we are running a weekly report and manually send staff certificates. Another area is tracking Writer, Reviewer, and Approver statuses.
PB
Head of Risk and Compliance at Letsbloom
Effective contract and risk management enhances document oversight
I use Resolver GRC Suite for complete document management for risk management policies, third-party risk management, and the complete risk assessment, RCSA. Everything is managed in this operational system The third-party risk management, contract management, and KCSA management features are very…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Key features are usability and ease of configuration, and it allows us to have all the information in a single place and provide real-time indicators and information for our executives."
"Key features are usability and ease of configuration. It allows us to have all the information in a single place and provide real-time indicators and information for our executives."
"Since implementing MetricStream, audit teams have shaved about two weeks off of annual planning across various teams, allowing audit departments of about 140 auditors across maybe 10 teams to squeeze in 10 extra audits, one audit per each team, if not additional testing."
"It has good features and good functionality, and our customers feel there is a lot of merit in that."
"The interface is mobile-friendly and it is getting a good response from our customers."
"The streamlined process of getting policies out to all staff in a quick efficient manner has been most valuable."
"It has made all the policies available in one accessible location for people to use them."
"Technical support is excellent."
"Before choosing, there were four different options that I was looking at, and going through all the tutorials and talking with the salespeople really sold me on NAVEX Global because I thought they were the gold standard for that type of policy format."
"PolicyTech has probably been the most reliable solution we have and it's been the most stable solution over the last eight years, compared to any other information technology solution we've had."
"This solution gives an opportunity for anonymous hotline complaints."
"The company is always timely, they always have good suggestions, and they always have quick fixes for me."
"Allowing the input of investigation cases, the ability to track information and to compile data, it allows us to prepare detailed reports for different levels of the organization in the form of Excel spreadsheets, graphics, percentages of descriptive reports daily, monthly, yearly and number of cases per those periods."
"Resolver GRC Suite is stable and reliable."
"Before we implemented GRC Suite, our reports were scattered everywhere, but now we have centralized storage and solid reporting."
"The dashboard is nice. We can provide different levels of access to users based on their titles, privileges, rights, etc. It streamlines the process of auditing and technical compliance."
 

Cons

"We would like to have more dashboards and reports, such as geographical and trend reports in the next version."
"I would like to see out-of-the-box integration with more security, it would be helpful."
"I would like to see out-of-the-box integration with more security, it would be helpful."
"MetricStream's scalability is adaptable, though the biggest issue I have encountered with clients has been around upgrades that require re-implementing customizations to the out-of-box solutions after significant upgrades."
"We would like to have more dashboards and reports, such as geographical and trend reports in the next version. Also, an improvement in the mobile version would be helpful."
"There is an area on the “New Case” screen that I have reported a while back that when we click the drop down box to select state, then onto select the city, the state selection selected is deselected, it’s selected again and the city is deselected but after a couple of selections with it only in that area it does maintain the selection."
"We get a huge amount of complaints from users about the email system. They get lots and lots of emails, and they don’t necessarily have a good way to manage them."
"The reporting functions are terrible."
"The one thing that I noticed was, it times out sometimes."
"Recent product update led to confusion."
"Uploading PDFs is more time consuming and you have to go in and out of multiple screens/functions."
"Truthfully, the hardest part is that there are some little setup things that need to be done before people can actually use PolicyTech."
"What we would like to add would be to be able to have templates for certificates as we have different types of programs that have specific required documentation on the certificates, currently the certificates are one size fits all and that doesn’t work for us."
"Resolver GRC Suite does not have AI functionality, and maybe that could add some value."
"GRC Suite could have better third-party risk assessment. Maybe they can have a module that can perform certain jobs like security incident and vulnerability management because I haven't seen this module on their platform."
"GRC Suite could have better third-party risk assessment. Maybe they can have a module that can perform certain jobs like security incident and vulnerability management because I haven't seen this module on their platform."
 

Pricing and Cost Advice

"They are flexible in terms of customers' needs."
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Manufacturing Company
7%
Computer Software Company
6%
Comms Service Provider
6%
Financial Services Firm
9%
Manufacturing Company
8%
Retailer
7%
Marketing Services Firm
7%
Financial Services Firm
25%
Outsourcing Company
8%
Educational Organization
7%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise3
Large Enterprise4
No data available
 

Questions from the Community

What are the main differences between RSA Archer, MetricStream and IBM OpenPages?
RSA Archer, IBM OpenPages and MetricStream are the top GRC software solutions in the market today. Out of the 3, IBM ...
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What needs improvement with Resolver GRC Suite?
Resolver GRC Suite does not have AI functionality, and maybe that could add some value.
What advice do you have for others considering Resolver GRC Suite?
Resolver GRC Suite is a good management tool. I recommend that those who want to use it should have a basic understan...
What is your primary use case for Resolver GRC Suite?
I use Resolver GRC Suite for complete document management for risk management policies, third-party risk management, ...
 

Also Known As

No data available
No data available
BPS Resolver GRC Suite, Resolver IT Risk & Compliance Management, Resolver ERM, Resolver Compliance, Resolver Internal Audit
 

Overview

 

Sample Customers

Federal Home Loan Bank of Chicago, ACCO Brands Corporation, AgFirst Farm Credit Bank, AIB International, Associated Banc-Corp, BAE Systems, Barclaycard, Dell Inc, DIRECTV, Energizer, Fresenius Kabi, Hasbro, Goodyear, HudsonCity Savings Bank, Infigen Energy, Kaydon, Leroy Merlin, Mountry Financial Corp., Nicholas Piramal, Pepco, Pfizer, Societe Generale, Whitney Bank
Toyota, Delta, Cedars-Sinai, Coca-Cola, Equifax, Cisco, Yahoo!, Jamba Juice, Fairmont Hotels & Resorts, Auburn University, NEC, Fleet Laboratories, AVAYA, Del Taco, Valero, OCWEN, Samaritan Health Services, Levi Strauss & Co, Telus
21st Century Fox, Air Canada, Citi, Microsoft, Motorola, Bank Financial Group, Walmart, Progressive, Dakley
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