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MetricStream vs RSA Archer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MetricStream
Ranking in GRC
9th
Ranking in IT Governance
4th
Ranking in IT Vendor Risk Management
16th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
Continuous Controls Monitoring (13th)
RSA Archer
Ranking in GRC
1st
Ranking in IT Governance
1st
Ranking in IT Vendor Risk Management
4th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
41
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the GRC category, the mindshare of MetricStream is 5.4%, up from 3.9% compared to the previous year. The mindshare of RSA Archer is 17.4%, up from 17.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
GRC
 

Featured Reviews

AP
Reasonably priced, stable, with out of the box deployment, and has good local support
They have now reworked it. The interface is mobile-friendly and it is getting a good response from our customers. It's a very good feature that the product offers. It is also available as a cloud option, which is getting a lot of interest from customers who are looking into the GRCC. It is very useful, especially in the solution platform. It has good features and good functionality, and our customers feel there is a lot of merit in that. I think that the portal is constantly improving. They do their own enhancements very often. They keep doing those enhancements from their site itself.
IMRAN ALMARZOOQI - PeerSpot reviewer
Automates compliance management effectively but needs improved interface and dashboards
The tool basically automates whatever processes you already have, so I cannot specify improvements in that regard. However, my main issue with Archer is the graphics. The graphics have always been lacking. I always need to depend on another tool to read information from Archer to have better dashboards. It is like using Linux, and it has a Linux mindset and interface. I want to use Archer for top management and CEOs, but it looks too technical, and the dashboards are not really friendly. They are bulky, like opening an old Nintendo system from nineteen-ninety. The management agrees that Archer lacks in terms of presentation and dashboarding. It is complex, not user-friendly, and bulky. The interface just looks old.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The interface is mobile-friendly and it is getting a good response from our customers."
"Key features are usability and ease of configuration. It allows us to have all the information in a single place and provide real-time indicators and information for our executives."
"Its user interface is pretty neat, and there is flexibility in generating the data. You can customize reports at any level. You can directly get reports in Tableau format. If you want to generate statistical data, you can create reports with graphs. There is an adequate amount of flexibility for changing the format, the type of graphs, etc."
"The Advance Workflow feature simplifies things."
"It is a very friendly tool. We can easily understand what is going on inside the tool. I like this tool. We can work with the tool for the ERP platform. We can create automated applications based on the requirements."
"The part I liked about Archer was the risk assessment for deficiencies and being able to use it there."
"The solution has improved my organization by having everything combined to a single platform."
"Easy to implement with a high level of automation."
"Integration is another great aspect of RSA Archer. From the beginning, integration has been a central focus for RSA, and Archer has always integrated well with most tools on the market today."
"Risk management is one of the most impressive features of Archer, especially with the recent restructuring of the user interface."
 

Cons

"I would like to see out-of-the-box integration with more security, it would be helpful."
"We would like to have more dashboards and reports, such as geographical and trend reports in the next version. Also, an improvement in the mobile version would be helpful."
"Initially, technical support is a little weak, and I would rate it six out of ten. The issue with initial support is that new engineers are often not as experienced."
"It's resource-hungry, that's the best way of putting it."
"The management agrees that Archer lacks in terms of presentation and dashboarding. It is complex, not user-friendly, and bulky."
"A remaining area for improvement is integration. There should be built-in integration mechanisms, for example, for organizations switching from platforms like ServiceNow to Archer, instead of custom integrations for each client."
"There are some issues with the interface for version 6.5 but these may already be repaired and simplified in the new versions that have been released."
"While the AI features are emerging and the cost is comparatively low, it's not yet up to the market standard."
"There should be a way to export and get data from the system in PDF or PowerPoint presentation format. This would be a great addition."
"The product is expensive."
 

Pricing and Cost Advice

"They are flexible in terms of customers' needs."
"The price of the solution is very affordable."
"The license is costly for the solution, but the remaining set up and maintenance is quite cheaper."
"It is not expensive. It is reasonable. We only pay for the licensing."
"At the higher end of the price scale, but provides better, more accessible functionality and customization than cheaper products."
"Fairly highly-priced, especially for smaller companies."
"The pricing is okay. The licensing costs are very reasonable; it is very affordable to us."
"RSA Archer's price is justifiable and not as expensive, compared to ServiceNow. I have heard that the licensing for ServiceNow is much more expensive. I'm unaware whether there are any additional costs after licensing fees."
"I am not 100% familiar with that, especially with their new model. I just know that the way they've licensed per user to scale is good."
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Educational Organization
17%
Computer Software Company
13%
Manufacturing Company
5%
Educational Organization
33%
Financial Services Firm
16%
Insurance Company
8%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What are the main differences between RSA Archer, MetricStream and IBM OpenPages?
RSA Archer, IBM OpenPages and MetricStream are the top GRC software solutions in the market today. Out of the 3, IBM OpenPages has a slightly upper hand as IBM has come up with powerful Artificial ...
What do you like most about RSA Archer?
It has various valuable features. For example, showing us if a control aligns with specific standards or frameworks helps us understand it better and verify its compliance.
What needs improvement with RSA Archer?
If the user needs to fill data, they need to go to one page and then to the next page if they can reduce the number of clicks to perform some activities and would like RSA to improve in this area. ...
What is your primary use case for RSA Archer?
I perform all of our information security management governance and risk -related activities through Archer. My organization manages all types of audits and Enterprise risk activities using Archer.
 

Also Known As

No data available
Archer
 

Overview

 

Sample Customers

Federal Home Loan Bank of Chicago, ACCO Brands Corporation, AgFirst Farm Credit Bank, AIB International, Associated Banc-Corp, BAE Systems, Barclaycard, Dell Inc, DIRECTV, Energizer, Fresenius Kabi, Hasbro, Goodyear, HudsonCity Savings Bank, Infigen Energy, Kaydon, Leroy Merlin, Mountry Financial Corp., Nicholas Piramal, Pepco, Pfizer, Societe Generale, Whitney Bank
T-Systems, Bridge Point, Equifax, First Data, Global Imaging Company, Manulife Financial
Find out what your peers are saying about MetricStream vs. RSA Archer and other solutions. Updated: May 2025.
856,873 professionals have used our research since 2012.