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MetricStream vs RSA Archer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MetricStream
Ranking in GRC
9th
Ranking in IT Governance
5th
Ranking in IT Vendor Risk Management
10th
Average Rating
7.0
Reviews Sentiment
6.3
Number of Reviews
4
Ranking in other categories
Continuous Controls Monitoring (4th)
RSA Archer
Ranking in GRC
1st
Ranking in IT Governance
1st
Ranking in IT Vendor Risk Management
4th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
42
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the GRC category, the mindshare of MetricStream is 3.2%, down from 5.4% compared to the previous year. The mindshare of RSA Archer is 5.9%, down from 17.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
GRC Mindshare Distribution
ProductMindshare (%)
RSA Archer5.9%
MetricStream3.2%
Other90.9%
GRC
 

Featured Reviews

JQ
Owner at a consultancy with 1-10 employees
Centralized risk libraries have streamlined audits and now highlight clunky workflows and upgrades
MetricStream can be improved in several areas. Sometimes the overall flow of the application can seem a bit clunky, based on feedback from clients. From my understanding and what I have heard from developers within MetricStream during my deeper use of the application, the application seems to have been developed within silos, and the interaction of certain applications internally could definitely be improved in terms of the overall coding that exists between applications within the solution. The only improvement I suggest for MetricStream is to gather a collaborative think tank from several of the largest clients and compile feedback to prioritize suggested enhancements from multiple organizations.
CJ
Information Security Specialist at Dubai Health Authority
Centralized management strengthens compliance with good look and feel
From my perspective as a customer and end user, Archer has an impressive look and feel, but the most adaptive feature is its ease of configuration which helps to enhance our process according to our maturity. It's more about our organization getting centralized with an integrated approach that focuses on risk governance and compliance. When can provide a detailed dashboards to management with the details of risks from top-down or bottom-up prioritizing actions based on its criticality or necessity. This allows us to show end users and management where the issues lie and effectively demonstrate accountability and visibility in compliance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Since implementing MetricStream, audit teams have shaved about two weeks off of annual planning across various teams, allowing audit departments of about 140 auditors across maybe 10 teams to squeeze in 10 extra audits, one audit per each team, if not additional testing."
"Key features are usability and ease of configuration, and it allows us to have all the information in a single place and provide real-time indicators and information for our executives."
"Key features are usability and ease of configuration. It allows us to have all the information in a single place and provide real-time indicators and information for our executives."
"The interface is mobile-friendly and it is getting a good response from our customers."
"It has good features and good functionality, and our customers feel there is a lot of merit in that."
"MetricStream is something like an all-in-one solution where I do not need to write scripts or conduct audits."
"Good dashboards and reporting features; it's easy to gather reports quickly."
"It is a very friendly tool, we can easily understand what is going on inside the tool, work with it for the ERP platform, create automated applications based on the requirements, and it is very secure with three levels of access at the field level, application level, and code level."
"I have found all the features to be valuable, including those involving reporting, the dashboard, notifications, email modules, the database and data input."
"Easy to implement with a high level of automation."
"Among the most valuable features of this solution is the easy implementation and the degree of automation that it offers."
"Integration is another great aspect of RSA Archer. From the beginning, integration has been a central focus for RSA, and Archer has always integrated well with most tools on the market today."
"Risk management is one of the most impressive features of Archer, especially with the recent restructuring of the user interface."
"It has various valuable features. For example, showing us if a control aligns with specific standards or frameworks helps us understand it better and verify its compliance."
 

Cons

"I would like to see out-of-the-box integration with more security, it would be helpful."
"MetricStream's scalability is adaptable, though the biggest issue I have encountered with clients has been around upgrades that require re-implementing customizations to the out-of-box solutions after significant upgrades."
"We would like to have more dashboards and reports, such as geographical and trend reports in the next version."
"The support part is terrible, rating about one out of ten."
"I would like to see out-of-the-box integration with more security, it would be helpful."
"We would like to have more dashboards and reports, such as geographical and trend reports in the next version. Also, an improvement in the mobile version would be helpful."
"There should be an in-built feature that allows live data from vulnerabilities and threats from reliable sources to be streamed directly through their data field."
"The solution is not at all a cheap product."
"An area for improvement would be the user interface. They could also offer more on-demand applications free of cost."
"When we have to do formulas or some other type of calculation in Archer, it sometimes doesn't work correctly. The fields don't display right, and we have to contact RSA Archer support to fix things. I think the calculation components are a bit complicated."
"It would be useful for customers if COBIT 2019 could be translated into different languages."
"Performance could be improved."
"Solution could use more inbuilt applications."
"The ticket handling process could be improved."
 

Pricing and Cost Advice

"They are flexible in terms of customers' needs."
"At the higher end of the price scale, but provides better, more accessible functionality and customization than cheaper products."
"The price of RSA Archer is good. The price isn't too high considering it is a leading tool in the market."
"I am not sure about other companies, but it's quite expensive."
"The solution is not at all a cheap product."
"The pricing is okay. The licensing costs are very reasonable; it is very affordable to us."
"The price of the solution is very affordable."
"The solution's price should be reduced. You only have to pay the license and there are no additional fees."
"The license is costly for the solution, but the remaining set up and maintenance is quite cheaper."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Healthcare Company
8%
Educational Organization
7%
Manufacturing Company
6%
Financial Services Firm
20%
Insurance Company
12%
Manufacturing Company
6%
Healthcare Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise6
Large Enterprise25
 

Questions from the Community

What needs improvement with MetricStream?
MetricStream can be improved in the area of developers. There are two parts of developers: those who prepare solutions for clients and those from India who support the application. The support part...
What is your primary use case for MetricStream?
My main use case for MetricStream was that I was a developer and I prepared templates for a client while also testing the UI platform for the client. I can give a specific example of a template I p...
What advice do you have for others considering MetricStream?
The advice I would give to others looking into using MetricStream is to not use MetricStream. I would rate this recommendation a four out of ten.
What needs improvement with RSA Archer?
While it provides benefits in terms of security, the pricing is a bit higher than customers typically expect. It would be helpful if RSA Archer had the capability for two-way integration because, i...
What is your primary use case for RSA Archer?
Regarding the compliance, risk, and governance tools, I am comfortable discussing the tools in the GRC category. The specific module from ServiceNow is the ServiceNow Compliance, Risk, and Governan...
What advice do you have for others considering RSA Archer?
I have been in touch with about three companies who use RSA Archer actively in the compliance area. These companies use RSA Archer for nearly all purposes, including governance, internal risk, and ...
 

Comparisons

 

Also Known As

No data available
Archer
 

Overview

 

Sample Customers

Federal Home Loan Bank of Chicago, ACCO Brands Corporation, AgFirst Farm Credit Bank, AIB International, Associated Banc-Corp, BAE Systems, Barclaycard, Dell Inc, DIRECTV, Energizer, Fresenius Kabi, Hasbro, Goodyear, HudsonCity Savings Bank, Infigen Energy, Kaydon, Leroy Merlin, Mountry Financial Corp., Nicholas Piramal, Pepco, Pfizer, Societe Generale, Whitney Bank
T-Systems, Bridge Point, Equifax, First Data, Global Imaging Company, Manulife Financial
Find out what your peers are saying about MetricStream vs. RSA Archer and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.