MetricStream vs RSA Archer comparison

MetricStream and RSA are both solutions in the GRC category. MetricStream is ranked #2 with an average rating of 6.7, while RSA is ranked #1 with an average rating of 7.5. MetricStream holds a 3.2% mindshare in G, compared to RSA’s 6.0% mindshare. Additionally, 76% of MetricStream users are willing to recommend the solution, compared to 92% of RSA users who would recommend it.

MetricStream

Read 12 MetricStream reviews

3,847 Views
3,308 Comparison Views

76% willing to recommend

RSA Archer

Read 42 RSA Archer reviews

8,942 Views
7,869 Comparison Views

92% willing to recommend

MetricStream

RSA Archer

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 1, 2024

RSA Archer and MetricStream compete in governance, risk, and compliance management. Data comparisons suggest MetricStream slightly leads with its comprehensive features, while users are more satisfied with RSA Archer's pricing and support.

Features: RSA Archer offers strong risk management, compliance automation, and a flexible framework for various GRC processes. MetricStream presents advanced capabilities in regulatory compliance, risk management, scalability, and analytics. Although RSA Archer has strengths in these areas, MetricStream's broader feature set provides a competitive edge.

Ease of Deployment and Customer Service: RSA Archer provides a straightforward deployment model and responsive support. MetricStream's cloud-based deployment may have a steeper learning curve but offers strong customization. RSA Archer's ease contrasts with MetricStream's robust support and implementation assistance, catering to different organizational needs.

Pricing and ROI: RSA Archer users report favorable setup costs and quicker ROI, appealing to cost-sensitive organizations. MetricStream, requiring higher initial investment, offers long-term returns from its extensive features, making the expense worthwhile. The trade-off between initial costs and feature depth highlights their differing value propositions.

To learn more, read our detailed MetricStream vs. RSA Archer Report (Updated: August 2026).

Buyer's Guide

MetricStream vs. RSA Archer

August 2026

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Helped 908,834 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

6.1

MetricStream enhances ROI by reducing manual tasks, improving audits, and lowering compliance costs, with quick ROI realization.

Sentiment score

7.1

RSA Archer streamlines operations by automating processes, centralizing data, and enhancing risk management for high ROI and cost savings.

It delivers strong ROI as an enterprise-wide GRC platform with value realized through automation, reduced compliance effort, improved visibility, and efficient auditing.

Chaitanyap Chaitanyap

Senior GRC Analyst at a tech services company with 11-50 employees

I definitely saw a return on investment; there was a lesser number of audit headcount required, which saved us money and time on audits.

reviewer2860599

Student at a university with 501-1,000 employees

There is a measurable return on investment since we have reduced the time for Risk and Control Assessment from three to four months to approximately 30 to 40 days, which lowers costs significantly.

reviewer2865984

GRC Senior Manager at a tech vendor with 10,001+ employees

For more quotes and insights, download the MetricStream report

It relates to the effectiveness of employees and the time taken to complete tasks manually versus using the RSA system.

Celda Juby

Information Security Specialist at Dubai Health Authority

For more quotes and insights, download the RSA Archer report

Customer Service

Sentiment score

7.2

MetricStream's customer support is responsive and expert but faces occasional language and service challenges despite positive feedback.

Sentiment score

6.3

Users experience varied satisfaction with RSA Archer support, appreciating prompt assistance but sometimes requiring escalation for complex issues.

Additionally, when needed, they help set up additional training to walk us through demos of each module to help us make the best use of MetricStream for our organization's needs.

reviewer2860572

Business Analyst at a energy/utilities company with 10,001+ employees

We had to engage with senior management from time to time, but they were responsive and quick in working through our issues.

John Quant

Owner at a consultancy with 1-10 employees

Customer support was very quick to respond anytime I needed assistance.

reviewer2860599

Student at a university with 501-1,000 employees

For more quotes and insights, download the MetricStream report

They are responsive and perform well in technical support.

reviewer2643555

Works

The response time from RSA Archer's support team is not an issue; usually, there's no problem getting a timely response, but there could be more knowledgeable agents available.

TomasHauser

SW tester / Support, Helpdesk / Test Manager at ICZ a.s.

For more quotes and insights, download the RSA Archer report

Scalability Issues

Sentiment score

7.8

MetricStream's adaptable scalability supports diverse industries, offering robust automation for enterprises while requiring careful configuration for efficiency.

Sentiment score

7.1

RSA Archer offers scalable solutions for multiple organizations, though effectiveness varies with strategy, deployment, and resource management.

It is an enterprise-grade platform designed to support large global organizations with thousands of users, handling high volumes of risk controls, audits, issues, and assessments.

Chaitanyap Chaitanyap

Senior GRC Analyst at a tech services company with 11-50 employees

The biggest issue I have encountered with clients has been around upgrades that require re-implementing customizations to the out-of-box solutions after significant upgrades.

John Quant

Owner at a consultancy with 1-10 employees

MetricStream demonstrates strong scalability by supporting enterprise compliance programs with large volumes of regulatory requirements, controls, assessments, evidence records, and user activity.

reviewer2860572

Business Analyst at a energy/utilities company with 10,001+ employees

For more quotes and insights, download the MetricStream report

Scalability depends on the number of servers, including web and service servers.

Celda Juby

Information Security Specialist at Dubai Health Authority

The level of scalability depends on customization and how skillful our customization team is.

reviewer2643555

Works

For more quotes and insights, download the RSA Archer report

Stability Issues

Sentiment score

7.9

MetricStream is stable, effective for tasks, despite occasional complexities and data losses, ensuring smooth operations and user experience.

Sentiment score

6.1

RSA Archer is stable and improved, though performance varies with resources and user load, rating around seven to eight.

MetricStream performs well in managing large volumes of data.

reviewer2860572

Business Analyst at a energy/utilities company with 10,001+ employees

We had the necessary infrastructure in place, including minimum server space and RAM requirements, so we did not experience any outages or issues.

reviewer2867640

Deputy Manager at a construction company with 10,001+ employees

I experience more data losses and flow control issues as data volume increases.

reviewer2870409

Software Engineer at a tech vendor with 10,001+ employees

For more quotes and insights, download the MetricStream report

Performance issues arise mainly since it is not a core service for most organizations, so the resources provided are fewer.

Celda Juby

Information Security Specialist at Dubai Health Authority

The tool has stability, and it allows me to automate whatever process I have.

IMRAN ALMARZOOQI

Head OT Risk Management & Compliance at Abu Dhabi National Oil Company

For more quotes and insights, download the RSA Archer report

Room For Improvement

MetricStream needs an improved UI, mobile enhancements, better integration, and more intuitive low-code tools for optimal performance.

RSA Archer struggles with outdated interface, complex workflows, costly updates, and lacks intuitive design and efficient integrations.

Low-code or no-code enhancements and easier integration with enterprise systems such as SharePoint, ServiceNow, SAP, or Azure DevOps could reduce implementation effort and operational time.

reviewer2860572

Business Analyst at a energy/utilities company with 10,001+ employees

We desire a product that does not require development teams for customization but enables users to make configurations or adjustments with little effort.

reviewer2865984

GRC Senior Manager at a tech vendor with 10,001+ employees

There is a need to improve form loading performance and address potential data loss when multiple users submit forms simultaneously.

reviewer2870409

Software Engineer at a tech vendor with 10,001+ employees

For more quotes and insights, download the MetricStream report

While the AI features are emerging and the cost is comparatively low, it's not yet up to the market standard.

Celda Juby

Information Security Specialist at Dubai Health Authority

A remaining area for improvement is integration. There should be built-in integration mechanisms, for example, for organizations switching from platforms like ServiceNow to Archer, instead of custom integrations for each client.

reviewer2643555

Works

It would be helpful if RSA Archer had the capability for two-way integration because, in any information technology area, having the ability to provide feedback is beneficial.

TomasHauser

SW tester / Support, Helpdesk / Test Manager at ICZ a.s.

For more quotes and insights, download the RSA Archer report

Setup Cost

MetricStream's pricing is costly but worthwhile due to flexibility and effectiveness, though customization requires additional fees.

RSA Archer is costly but valued for flexibility and functionality, appealing more to large enterprises than smaller ones.

MetricStream is a bit costly.

reviewer2865984

GRC Senior Manager at a tech vendor with 10,001+ employees

MetricStream is a very costly application; we cannot save money.

Rajeshkumar Pathlavath

Quality Management at a pharma/biotech company with 10,001+ employees

Despite having to extend our budget to accommodate it.

reviewer2867640

Deputy Manager at a construction company with 10,001+ employees

For more quotes and insights, download the MetricStream report

after comparing it with other products in the market, I would rate it around six or seven out of ten, as the price is relative.

reviewer2643555

Works

For more quotes and insights, download the RSA Archer report

Valuable Features

MetricStream enhances risk management, efficiency, and decision-making with customizable solutions and streamlined compliance for diverse sectors.

RSA Archer enhances governance, risk, and compliance with configurable modules, automation, robust security, and strong reporting, appealing to users.

We have had the ability to essentially write SQL code that allows us to develop a report in real time that gives us insight into various different KPIs or KRIs leveraged across the organization.

John Quant

Owner at a consultancy with 1-10 employees

Control and compliance mapping was one of the most powerful features for NERC compliance as we can map NERC standards and requirements directly to controls, risks, evidence, and corrective actions, creating end-to-end traceability.

reviewer2860572

Business Analyst at a energy/utilities company with 10,001+ employees

The best features that MetricStream offers for the automation of audits include the alerting system and the ability to attach evidence.

reviewer2860599

Student at a university with 501-1,000 employees

For more quotes and insights, download the MetricStream report

In the banking sector, Archer has been used to automate processes such as business continuity management, transitioning from manual processes to automated systems.

reviewer2643555

Works

This allows us to show end users and management where the issues lie and effectively demonstrate accountability and visibility in compliance.

Celda Juby

Information Security Specialist at Dubai Health Authority

The tool has stability, and it allows me to automate whatever process I have.

IMRAN ALMARZOOQI

Head OT Risk Management & Compliance at Abu Dhabi National Oil Company

For more quotes and insights, download the RSA Archer report

Categories and Ranking

MetricStream

Ranking in GRC

2nd

Ranking in IT Governance

2nd

Ranking in IT Vendor Risk Management

4th

Average Rating

7.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Continuous Controls Monitoring (2nd)

RSA Archer

Ranking in GRC

1st

Ranking in IT Governance

1st

Ranking in IT Vendor Risk Management

5th

Average Rating

8.0

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2026, in the GRC category, the mindshare of MetricStream is 3.2%, down from 5.3% compared to the previous year. The mindshare of RSA Archer is 6.0%, down from 15.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

GRC Mindshare Distribution
Product	Mindshare (%)
RSA Archer	6.0%
MetricStream	3.2%
Other	90.8%

GRC

Featured Reviews

Chaitanyap Chaitanyap

Senior GRC Analyst at a tech services company with 11-50 employees

Automated workflows have reduced manual follow-ups and improve third-party risk oversight

MetricStream's best features include its ease of use, compliance program, TPRM, audit management, and implementation effort. It effectively handles large data volumes and provides good workflow capabilities with decent reporting flexibility and a better user interface. MetricStream impacts the organization by reducing follow-ups through reminder settings during questionnaire assignments. It automatically sends reminders based on set reminders, fostering trust when configured with the organization's email domain. Metrics improvements like operational efficiency, centralized GRC management, enhanced risk visibility, streamlined compliance, reduced manual efforts, enhanced third-party risk monitoring, improved decision-making with real-time dashboards, and risk analytics follow from automated workflows and issue tracking.

Read full review

Celda Juby

Information Security Specialist at Dubai Health Authority

Centralized management strengthens compliance with good look and feel

From my perspective as a customer and end user, Archer has an impressive look and feel, but the most adaptive feature is its ease of configuration which helps to enhance our process according to our maturity. It's more about our organization getting centralized with an integrated approach that focuses on risk governance and compliance. When can provide a detailed dashboards to management with the details of risks from top-down or bottom-up prioritizing actions based on its criticality or necessity. This allows us to show end users and management where the issues lie and effectively demonstrate accountability and visibility in compliance.

Read full review

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Top Industries

By visitors reading reviews

Financial Services Firm

16%

Healthcare Company

Real Estate/Law Firm

Outsourcing Company

Financial Services Firm

18%

Insurance Company

10%

Manufacturing Company

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	2
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	6
Large Enterprise	25

Questions from the Community

What needs improvement with MetricStream?

MetricStream at that point did not have a template, and I had to build the entire SOX 404 IT general controls testing framework myself. It depended on how knowledgeable the person using it was. If ...

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What is your primary use case for MetricStream?

My main use case for MetricStream is the automation of the IT audit process, governance, risk, and compliance. I was working for a specific third-party client who was implementing MetricStream, and...

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What advice do you have for others considering MetricStream?

Overall, the API integrations of MetricStream were very good, and I did not face any issues, so it was good. I did not face any major challenges when customizing MetricStream to fit my organization...

See all answers

What needs improvement with RSA Archer?

While it provides benefits in terms of security, the pricing is a bit higher than customers typically expect. It would be helpful if RSA Archer had the capability for two-way integration because, i...

See all answers

What is your primary use case for RSA Archer?

Regarding the compliance, risk, and governance tools, I am comfortable discussing the tools in the GRC category. The specific module from ServiceNow is the ServiceNow Compliance, Risk, and Governan...

See all answers

What advice do you have for others considering RSA Archer?

I have been in touch with about three companies who use RSA Archer actively in the compliance area. These companies use RSA Archer for nearly all purposes, including governance, internal risk, and ...

See all answers

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Compared 5% of the time

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Compared 4% of the time

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Compared 3% of the time

AuditBoard vs RSA Archer

Compared 3% of the time

LogicManager vs RSA Archer

Compared 3% of the time

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Product Reports

Buyer's Guide

MetricStream

July 2026

Download MetricStream product report

Buyer's Guide

RSA Archer

July 2026

Download RSA Archer product report

Also Known As

No data available

Archer

Overview

MetricStream is a cloud-based platform providing robust audit, compliance, and risk management tools. Users enjoy features like mobile interfaces and centralized risk libraries, though some report interface flow issues and technical support challenges.

MetricStream stands out for its audit, risk, and compliance capabilities, delivering customizable and standardized risk management across departments. Its comprehensive dashboards and reporting tools streamline compliance processes, reducing planning time and breaking down silos. Though described as a pricier option, it efficiently integrates risk elements and supports users with mobile interfaces and cloud availability. Areas for improvement include enhancing security integration, improving interface flow, and boosting support services, particularly from India.

What features does MetricStream offer?

Mobile-Friendly Interfaces: Provides easy access to risk and compliance tools on mobile devices.
Cloud Availability: Ensures scalability and data accessibility across regions.
Comprehensive Dashboards: Offers detailed insights for compliance and audit processes.
Centralized Risk Libraries: Facilitates standardized risk management across departments.
Robust Reporting Tools: Enhances governance with detailed reports and analytics.

What benefits can users find in MetricStream reviews?

Reduces Silos: Streamlines processes and improves communication across departments.
Saves Planning Time: Offers efficient audit process management and compliance adherence.
Efficient Integration: Combines risk elements effectively for comprehensive governance.

System integrators utilize MetricStream in audit and risk management, focusing on template preparation and UI testing. They assemble components like Lego pieces, but face challenges with larger solutions requiring developer participation for code alterations. Initial implementation is often delayed by India-based technical support, impacting operations. Enterprise and Operations Risk Management are commonly employed with MetricStream, highlighting its industry relevance.

MetricStream

RSA Archer provides robust risk management, compliance, and vendor management with intuitive features for customizable and streamlined governance tasks.

RSA Archer delivers integrated solutions supporting risk management and compliance tasks. Its adaptive interface and customizable options enhance workflows, making it valuable for organizations requiring automation, advanced workflows, and easy integration capabilities. While offering flexibility and configuration power, users note potential enhancements for integration, reporting, and interface updates.

What are the key features of RSA Archer?

Easy Implementation: Facilitates quick setup and deployment.
Automation: Streamlines routine tasks for efficiency.
Advanced Workflows: Allows configuration of complex processes.
Dashboards: Provides visual insights into organizational data.
Integration Capabilities: Ensures seamless connectivity with external systems.
Reporting Features: Generates detailed reports for informed decision-making.
Customizable Permissions: Enhances control over access and roles.

What benefits or ROI should be considered?

Streamlined Processes: Reduces time spent on regulatory compliance tasks.
Improved Data Integration: Offers cohesive and actionable insights.
Configuration Flexibility: Adapts to specific business requirements.
Risk Mitigation: Enhances the ability to manage potential risks proactively.
Enhanced Governance: Strengthens adherence to industry standards and policies.

In the finance, public, and IT sectors, RSA Archer is utilized for managing risk and compliance. Organizations leverage its capabilities for third-party risk, policy management, and security assessments, providing tailored solutions for regulatory compliance and operational risk management. Integration with platforms like ServiceNow enhances its utility within enterprise environments.

RSA

Sample Customers

Federal Home Loan Bank of Chicago, ACCO Brands Corporation, AgFirst Farm Credit Bank, AIB International, Associated Banc-Corp, BAE Systems, Barclaycard, Dell Inc, DIRECTV, Energizer, Fresenius Kabi, Hasbro, Goodyear, HudsonCity Savings Bank, Infigen Energy, Kaydon, Leroy Merlin, Mountry Financial Corp., Nicholas Piramal, Pepco, Pfizer, Societe Generale, Whitney Bank

T-Systems, Bridge Point, Equifax, First Data, Global Imaging Company, Manulife Financial

Buyer's Guide

MetricStream vs. RSA Archer

August 2026

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