"The interface is mobile-friendly and it is getting a good response from our customers."
"The most valuable features are the advanced workflow and the dashboards. This tool can present data wonderfully to management, and it is easy for them to manage the risk plans."
"The part I liked about Archer was the risk assessment for deficiencies and being able to use it there."
"The Advance Workflow feature simplifies things."
"Even non-technical people can be masters of the product."
"The most valuable features of RSA Archer are the asset management, risk management, and vendor management."
"Integration is another great aspect of RSA Archer. From the beginning, integration has been a central focus for RSA, and Archer has always integrated well with most tools on the market today."
"Flexible record permissions and data import features."
"It is enterprise-wide accessible. So, it is very helpful for all the employees in our bank. They can log in and do their risk management activities. It has a few inbuilt modules that are helpful for doing risk management activities, such as issue management, risk identification, risk assessment, and policy exception management. It also has some inbuilt workflows inside these modules. They are also helpful."
"I would like to see out-of-the-box integration with more security, it would be helpful."
"There should be a way to export and get data from the system in PDF or PowerPoint presentation format. This would be a great addition."
"The design and advanced workflow need to be improved."
"Solution could use more inbuilt applications."
"I find the tech support to be inadequately knowledgeable."
"RSA Archer might be a bit expensive for small companies because it's a vast tool."
"The first improvement I would suggest for RSA Archer is a better search feature. The search criteria needs to be improved. Sometimes I do a search and the search doesn't return the exact item I'm looking for. RSA Archer could also be improved by being more user-friendly. Maybe I have been using a limited version of RSA Archer, but I'm not sure whether it has ESG, environmental and social governance. In the next couple of years, ESG is the next feature that will be integrated into GRC tools. I would recommend RSA Archer adds ESG."
"There are certain restrictions on API integrations, and it is not simple or straightforward."
"It's resource-hungry, that's the best way of putting it."
Earn 20 points
MetricStream is ranked 6th in GRC with 1 review while RSA Archer is ranked 1st in GRC with 26 reviews. MetricStream is rated 8.0, while RSA Archer is rated 8.0. The top reviewer of MetricStream writes "Reasonably priced, stable, with out of the box deployment, and has good local support". On the other hand, the top reviewer of RSA Archer writes "Complete end-to-end solution that's easy to integrate and customize". MetricStream is most compared with IBM OpenPages, OneTrust GRC, Resolver GRC Suite and ARIS Risk and Compliance Manager, whereas RSA Archer is most compared with OneTrust GRC, IBM OpenPages, Telos Xacta IA Manager, Resolver GRC Suite and Galvanize HighBond.
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