No more typing reviews! Try our Samantha, our new voice AI agent.

MetaDefender vs Proofpoint Email Protection comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.3
MetaDefender improves ROI by automating threat detection, reducing manual work, and lowering malware incidents, benefiting larger organizations.
Sentiment score
5.0
Proofpoint Email Protection offers high ROI with reduced breaches and enhanced efficiency, significantly improving threat blocking and user satisfaction.
Having both cloud and on-premise solutions enables effective file sanitization and vulnerability detection while preventing attacks that save costs and protect reputation.
Partner Account Manager at a wholesaler/distributor with 51-200 employees
MetaDefender has positively impacted my organization by reducing the risk of file-based attacks, which has significantly improved our overall defense against phishing and malware delivery techniques.
Manager at Cyvogenix
I believe it is worth the money, as it brings time-saving, cost-saving, and efficiency improvements, especially in large environments.
Network Security Engineer at EMAK For Integrated solutions
The ideal situation would be to have all these portals combined into one unified dashboard.
Information Security Architect at Loews Hotels
After Proofpoint Email Protection, phishing has been completely eliminated, so it is working very efficiently.
Security Engineer at News Corp
Instead of individually logging into five portals, we can log into one and they all connect as if we had logged into all of them.
SOC at a financial services firm with 201-500 employees
 

Customer Service

Sentiment score
6.4
MetaDefender support is praised for responsiveness, professionalism, and expertise, especially Vlad, with efficient AI-assisted and clear communication.
Sentiment score
7.1
Proofpoint Email Protection's customer service is praised for its effectiveness, responsiveness, and strong technical support, despite occasional delays.
This can save time because many vendors, when they check something and ask for logs, need those logs from the beginning.
Cyber Security Architect at Diffiesec
When it comes to my communication with agents, I find they are responsive and professional.
Integration Technician at danet
Their customer service team, distribution team, and regional sales managers provide excellent aftercare and set us up for upselling across the entire MetaDefender portfolio.
Partner Account Manager at a wholesaler/distributor with 51-200 employees
I am familiar with the granular policy control feature of Proofpoint Email Protection, and I find their support excellent for modifying those policies.
Senior Cybersecurity Specialist at a retailer with 10,001+ employees
Even the engineers have been helpful, and if we open a case, they get back to us right away.
Information Security Analyst at a government with 11-50 employees
We always contact them if we need support, whether it's for setting up features or technical support, which is very responsive.
System Administrator at Tutt Bryant Group
 

Scalability Issues

Sentiment score
6.2
MetaDefender supports high file volumes and scalable automation, adaptable for banking, defense, with flexible deployment for complex networks.
Sentiment score
7.4
Proofpoint Email Protection efficiently scales for businesses of all sizes, offering seamless integration and robust capacity handling in dynamic environments.
You need to do some sizing before installation and understand exactly what you are seeking from the solution and how it fits your organization.
Infrastructure Securiy & Cyber Engineer at El Al
When you use one database for all instances, you can deploy ten different servers or ten different instances with a separate database for each one.
Cyber Security Architect at Diffiesec
We handle vast amounts of traffic from banking, defense, and critical national infrastructure.
Partner Account Manager at a wholesaler/distributor with 51-200 employees
Proofpoint is scalable for multi-site organizations with thousands of users.
Products and solutions director at ITVikings
The solution provides a graphical representation and dashboard view showing how many threats are getting blocked on a daily and monthly basis.
Information Technology Team Lead at a manufacturing company with 1,001-5,000 employees
Proofpoint Email Protection is considered to be highly scalable, designed for large enterprises, with a cloud-based architecture that offers an enormous number of options, including multi-organization support and high-volume email handling.
Senior Solution Delivery Lead Cybersecurity at International Olympic Committee – IOC
 

Stability Issues

Sentiment score
8.2
MetaDefender is stable and reliable, performing well with high file volumes and smooth integration despite occasional minor issues.
Sentiment score
8.3
Proofpoint Email Protection is praised for stability, reliability, and effective threat management, with some noting minor UI and server issues.
The stability of the system is very high.
Cyber Security Architect at Diffiesec
MetaDefender is 100% stable, making it one of the best cybersecurity solutions we offer.
Partner Account Manager at a wholesaler/distributor with 51-200 employees
I find it stable as it maintains good external stability with good availability and no major issues.
Network Security Engineer at EMAK For Integrated solutions
If Proofpoint Email Protection has an outage, we are either not receiving emails or not blocking the right threats.
Senior Security Engineer at Cloudflare
Regarding the stability and performance of Proofpoint Email Protection, I have not experienced any crashes, downtimes, or performance issues.
Cyber Security Engineer at a financial services firm with 10,001+ employees
Proofpoint Email Protection is very stable and reliable, as it remains accessible at all times without issues, ensuring that data is available in real time.
Principal Consultant at Infosys
 

Room For Improvement

MetaDefender users seek improvements in scanning speed, cost, AI explainability, UI, documentation, automation, deployment, and notifications.
Proofpoint Email Protection needs a more intuitive interface, better detection, simplified integration, cost efficiency, and improved support.
I want to see enhancements allowing for automatic ticket creation using APIs to streamline the workflow and assign tickets to respective teams.
Packaged Application Development Team Lead at a tech vendor with 10,001+ employees
MetaDefender should have a wizard or general policies that can be used for 80 percent of customers.
Cyber Security Architect at Diffiesec
Pricing is an important aspect in catering to customer budgets and is a must-have consideration for organizations.
Partner Account Manager at a wholesaler/distributor with 51-200 employees
The older legacy user interface just took a little to work with, and the new unified interface, as it was able to do more and more of the functionality of the old one, the product just got easier and easier to use.
Sr Security Engineer at a comms service provider with 201-500 employees
In addition to the UI improvements, I would appreciate an increase in the speed of the tasks being processed on the pod.
Security Specialist at a leisure / travel company with 10,001+ employees
There are pros and cons to that, but I would suggest maintaining a good balance between security protection and operational impact.
Senior Security Engineer at Cloudflare
 

Setup Cost

MetaDefender's extensive security justifies its high price, with better value than competitors; custom quotes are recommended.
Proofpoint Email Protection is costlier than competitors, but its superior security features justify the premium pricing for users.
When someone attempted to buy from us one instance of OPSWAT, it was about nine thousand dollars for multi-scanning with eight engines and also the CDR module.
Cyber Security Architect at Diffiesec
The price varies based on deployment types; we only used it for file transfer and cloud integration rather than email, which kept it within our budget.
Senior Associate at a educational organization with 11-50 employees
Regarding pricing, setup cost, and licensing, I find the pricing for kiosks, cloud, deep CDR, and adaptive sandbox appropriate.
Partner Account Manager at a wholesaler/distributor with 51-200 employees
Customers pay around $90,000 yearly for a 1,000-user organization, with the subscription license being the main expense, apart from implementation fees.
Products and solutions director at ITVikings
Given my other experience with other vendors, I think they are a bit on the high end and a bit on the pricey end for the email security functionality that we were using.
Sr Security Engineer at a comms service provider with 201-500 employees
Although it is a bit costly compared to Mimecast, Defender, and Cofense Vision, it is efficient and strong in security, so I do not mind the cost because I will not reduce my security risk.
Senior Solution Delivery Lead Cybersecurity at International Olympic Committee – IOC
 

Valuable Features

MetaDefender offers advanced malware protection features including multi-engine scanning, threat intelligence, sandboxing, and seamless system integration for enhanced security.
Proofpoint Email Protection offers advanced threat detection, spam and phishing protection, and seamless integration to enhance security and productivity.
I believe this is very effective and is the most effective engine of OPSWAT because customers ask for OPSWAT for two main reasons: the CDR capabilities and the multi-scanning engines.
Cyber Security Architect at Diffiesec
MetaDefender's core philosophy of trusting no file means it scans files, rebuilds them, and verifies their reputation, ensuring they contain no malicious content.
Partner Account Manager at a wholesaler/distributor with 51-200 employees
The integration of multi-scanning and Content Disarm and Reconstruction is truly helpful because we can utilize it in other products such as email integration with ICAP capability, and we are also using it in web scanning.
Project Engineer at i-Secure Networks & Business Solutions Inc.
Without Proofpoint Email Protection, most of these emails would have come through, slipped through Exchange, gotten into the user's mailbox, and created a lot of trouble for the organization.
Cyber Security Engineer at IT Naturally
Proofpoint Email Protection has positively impacted my organization by ensuring we are not at risk of a breach through email.
Release lead at a financial services firm with 10,001+ employees
TAP alerts, where Proofpoint Email Protection scans emails and sends alerts, provide the ability to review suspicious emails and validate them in a sandbox environment.
Infrastructure Analyst at a consultancy with 51-200 employees
 

Categories and Ranking

MetaDefender
Ranking in Advanced Threat Protection (ATP)
12th
Average Rating
8.8
Reviews Sentiment
6.0
Number of Reviews
15
Ranking in other categories
Anti-Malware Tools (4th), Threat Intelligence Platforms (TIP) (6th), Cloud Detection and Response (CDR) (5th)
Proofpoint Email Protection
Ranking in Advanced Threat Protection (ATP)
2nd
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
110
Ranking in other categories
Email Security (1st), Digital Risk Protection (3rd), Office 365 Protection (1st), Secure Email Gateway (SEG) (1st)
 

Mindshare comparison

As of August 2026, in the Advanced Threat Protection (ATP) category, the mindshare of MetaDefender is 1.8%, up from 0.9% compared to the previous year. The mindshare of Proofpoint Email Protection is 3.4%, down from 11.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Advanced Threat Protection (ATP) Mindshare Distribution
ProductMindshare (%)
Proofpoint Email Protection3.4%
MetaDefender1.8%
Other94.8%
Advanced Threat Protection (ATP)
 

Featured Reviews

RS
Senior Associate at a educational organization with 11-50 employees
File protection has improved and now keeps millions of daily transfers secure and compliant
In my organization, while using this tool, we found that there were a few files flagged as suspicious; however, those were not suspicious and it was a false positive, so that can be improved. False positive results were an issue, and it took time to scan files if the file size was greater than 1 GB. For larger files greater than 1 GB, it needs to be improved. In some cases, the reconstruction of the file led to a failure of code deployment and it flagged a valid file as malicious, which was not effective; however, in other types of files, it was very effective and could scan files properly. We have already covered all the main suggestions; however, it can be improved to reduce false positive results, and scanning could be faster to process more files in a day.
Siva_Prasad - PeerSpot reviewer
Principal Consultant at Infosys
Email defenses have reduced phishing incidents and protect sensitive data across our enterprise
As things are evolving and threats develop in unpredictable ways, Proofpoint must adopt AI solutions and agentic solutions more aggressively and provide them to customers as part of service offerings. Inbuilt AI solutions would add more value and make Proofpoint a more premium choice for customers. With the help of AI solutions, agentic AI, and generative AI capabilities, the product would be more efficient than it currently is. Filtering false positives is highly challenging because it is impossible for humans to identify which emails are genuine and which are spam. Proofpoint should focus more on this area with back-end agents or other tools. Proofpoint should decide which emails are genuine and which are spam so it is not a challenge for end users. When receiving an email, end users should not have to determine whether to respond or not. Proofpoint should not release such spam emails and should strictly block such spam and spoof emails based on connection IPs. Currently, false positives occur in the product, and while this occurs in every product, it is an area where Proofpoint can focus on improving and reducing false positives. One email is enough for an end user to be deceived and lose money, so addressing this area is critical.
report
Use our free recommendation engine to learn which Advanced Threat Protection (ATP) solutions are best for your needs.
909,725 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
10%
Educational Organization
10%
Healthcare Company
9%
Financial Services Firm
13%
Manufacturing Company
10%
Outsourcing Company
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise11
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise25
Large Enterprise61
 

Questions from the Community

What is your experience regarding pricing and costs for MetaDefender?
My experience with pricing, setup cost, and licensing is that it is good and at par with other competitors.
What needs improvement with MetaDefender?
I would like to see improvements in the tool's automation capabilities. It would be beneficial if it could automatically create tickets and notify responsible teams about any identified vulnerabili...
What is your primary use case for MetaDefender?
The major use cases of MetaDefender in my work environment involve preventing malware updates, data breaches, and compliance violations through scanning files for malware, vulnerabilities, and sens...
What needs improvement with Proofpoint Email Protection?
The downside is I feel the vendor support is a little lacking and should be more responsive. The technical support is not up to the mark.
What is your primary use case for Proofpoint Email Protection?
I am leading this security domain, and my L1 and L2s have been using Proofpoint Email Protection and other modules of Proofpoint Email Protection for more than three years.We are currently working ...
 

Also Known As

OPSWAT MetaDefender, MetaDefender Core
Proofpoint Enterprise Protection, Proofpoint Digital Protection
 

Overview

 

Sample Customers

Information Not Available
Blocket, University of Waterloo, Lincoln Memorial University, WellSpan Health, U-Haul, Carestream Health, Westinghouse
Find out what your peers are saying about MetaDefender vs. Proofpoint Email Protection and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.