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ManageEngine Patch Manager Plus vs Motadata ServiceOps comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
382
Ranking in other categories
Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
ManageEngine Patch Manager ...
Ranking in Configuration Management
26th
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
18
Ranking in other categories
Software Distribution (7th), Patch Management (9th)
Motadata ServiceOps
Ranking in Configuration Management
43rd
Average Rating
6.0
Number of Reviews
1
Ranking in other categories
IT Asset Management (53rd), IT Service Management (ITSM) (39th), Patch Management (36th), AIOps (47th)
 

Mindshare comparison

As of October 2026, in the Configuration Management category, the mindshare of Microsoft Intune is 4.3%, down from 9.1% compared to the previous year. The mindshare of ManageEngine Patch Manager Plus is 0.4%, down from 1.5% compared to the previous year. The mindshare of Motadata ServiceOps is 0.1%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management Mindshare Distribution
ProductMindshare (%)
Microsoft Intune4.3%
ManageEngine Patch Manager Plus0.4%
Motadata ServiceOps0.1%
Other95.2%
Configuration Management
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
ManojNair2 - PeerSpot reviewer
Director at a tech services company with 1-10 employees
Centralized patching has unified multi‑OS management and delivers detailed security reporting
Based on my experience, a better function would be to address the problem that the product only scans a machine once a day. It has a central scanning activity that scans every laptop for changes in assets, meaning both hardware and software, as well as installed software for patches. However, this activity works only once per day and does not work on local time. If you are a global organization with the UK office and a colleague in the US, for example, and you set the task at 11:00 AM UK time, that translates to 6:00 AM in the US East Coast. If that colleague's laptop is on, the task completes; otherwise, it fails. This represents a major drawback because the task does not run on the local time of the system. Regarding the ability to create multiple tasks, you cannot create them, which is another significant issue. Only one task exists for these two activities. That one task performs both the hardware and software scanning for any changes and also conducts a patch scan. Both activities occur through the same task, but the problem is that if you have a global user base, this becomes a bottleneck.
reviewer1634292 - PeerSpot reviewer
Technical Officer at a tech services company with 11-50 employees
Responsive technical support and an easy initial setup but needs better asset management
We found the initial setup to be surprisingly straightforward. It's not overly complex and difficult, and the ease of setup is a great selling point. We started to do it on our own as it was so straightforward. There is a beginner's guide on their website which you can use. It's a very good toolbox and very useful. Basically, all you need to do is start up your virtual machine inside or outside, put in some passwords, and run one or two commands as directed and it's up and ready to go. The only thing that may take a while is the configuration process. Otherwise, the deployment is relatively fast. In about two weeks it's completely done. We have two or three people involved in the maintenance aspect of the product

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the most valuable aspects of Microsoft Intune is its seamless integration with Azure Active Directory, offering capabilities akin to Group Policy Objects."
"The ability to switch between Affinity and non-Affinity enrollment is great."
"I have seen approximately a sixty to seventy percent improvement in efficiency and time savings since using Microsoft Intune."
"We saw approximately forty to fifty percent reduction in manual device setup time with Microsoft Intune as onboarding became fully automated."
"The insights, even though we're talking about charts and graphs, are super valuable to customers who might not otherwise know what's in their ecosystem or the current state of things within their ecosystem."
"Windows Autopatch is the most valuable because it removes the burden of patch management."
"The most valuable features are that users can make screenshots, and devices only need the minimal version of iOS."
"We have not experienced any bugs or glitches with this solution."
"ManageEngine Patch Manager Plus provides patching for Windows, Mac, and Linux from a single console, including cloud servers like AWS EC2, which makes it particularly valuable because you can patch and monitor all platforms from one tool."
"You can create remote sessions for client systems."
"The automated patch deployment feature is really helpful. I can schedule it anytime, even on weekends, without needing to restart systems. The centralized management and unified console are great. It shows me which PCs are out of date or which users are breaching our policies. I can test patches before deploying them."
"It is a highly stable solution."
"At this point, this product satisfies our requirements."
"The integration with both Linux and Microsoft systems is seamless."
"It does not restart unexpectedly, allowing automation anytime, even during weekends."
"Scalability-wise, I rate the solution a ten out of ten."
"The documentation for beginners is easily available online and very useful."
"Due to this product, we've been able to improve our IT services and how we work."
 

Cons

"The solution requires Mac support."
"I have been trying to contact technical support but haven't been able to reach anyone."
"I think if you have the money and want something more stable, you should go for AirWatch. I don't think Microsoft is offering the same stability as VMware at this point."
"The installation is very easy. However, to be able to configure it you will need special knowledge, such as training or self-studies to have a proper level of security. There are many settings one has to understand before being able to implement Microsoft Intune."
"No option to do end-to-en macOS management. Slow implementation of policies."
"Microsoft Intune fails a lot when it comes to device compliance."
"The granular support for other device types in Microsoft Intune could be improved."
"My whole team is saying that they would rate technical support a three or four out of ten."
"I find the user interface a little bit intimidating and not very appealing."
"If a report shows that testing did not work for one version but succeeds for another, a comparison would be beneficial."
"I experienced issues with server 2012, which required an upgrade to 2016 for better functionality before moving to Azure."
"ManageEngine Patch Manager Plus needs to improve speed."
"They should add better features for managing hardware."
"The solution's initial setup is not straightforward, and we have to customize it with our relevant features."
"With the integration with the SIEM solution, there are some glitches, and if we need to integrate with multiple vulnerability management systems, it does not provide such support."
"The agent can be a bit more intelligent."
"Asset management aspects of the solution need work."
"We have noticed that sometimes we have a delay in action on technical support issues due to time differences."
 

Pricing and Cost Advice

"There is a license required to use this solution. However, it was part of a bundle package. Microsoft Intune is far less expensive than other solutions, such as Workspace ONE."
"Cost is not my department, but the product is included in the E5 license that we already pay for every user, so no additional cost is incurred."
"It is not expensive."
"Microsoft Intune is pretty reasonable. We have difficulty with Azure, which is probably why we have not put many assets in Azure. Everything we put there is very expensive."
"It's affordable for the protection it gives. There are no additional costs."
"I would rate the price a four out of ten with ten being the most expensive."
"I liked the tool's pricing until P2 came into effect. I am unsure about the current value versus the cost of the new licensing model."
"Microsoft Intune is more expensive than other solutions, but it offers a wider range of features and control."
"I rate the price of the product a five on a scale of one to ten, where one is cheap, and ten is expensive."
"The pricing for ManageEngine Patch Manager Plus is on the moderate side."
"Its price needs improvement."
"I rate the product price a three on a scale of one to ten, where one is low price and ten is high price."
"The price of this product is reasonable."
"Patch Manager is cost-effective."
"Our licensing fees are on a yearly basis, and the charge for support is extra."
"ManageEngine Patch Manager Plus is a little bit cheaper."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
10%
Outsourcing Company
9%
Computer Software Company
7%
University
9%
Manufacturing Company
9%
Comms Service Provider
9%
Outsourcing Company
8%
Construction Company
17%
Manufacturing Company
11%
Outsourcing Company
11%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business193
Midsize Enterprise64
Large Enterprise189
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise4
Large Enterprise3
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for ManageEngine Patch Manager Plus?
Pricing for ManageEngine Patch Manager Plus is pretty reasonable. Currently, I am paying around three dollars per age...
What needs improvement with ManageEngine Patch Manager Plus?
Based on my experience, a better function would be to address the problem that the product only scans a machine once ...
What is your primary use case for ManageEngine Patch Manager Plus?
ManageEngine Patch Manager Plus was the first solution on the cloud six years ago when I started using this product. ...
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Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
Motadata IT Service Management, Motadata ITSM
 

Interactive Demo

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Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
IKEA Honda UNICEF The University of Georgia Evander
DP World Tehchnology Communication and Information Technology Regulatory Authority (CITRA) Chhattisgarh Infotech Promotion Society (CHiPS) BTN RADWIN Airtel
Find out what your peers are saying about Microsoft, Red Hat, IBM and others in Configuration Management. Updated: October 2026.
919,809 professionals have used our research since 2012.