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ManageEngine IT Asset Management vs Spiceworks comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine IT Asset Manag...
Ranking in IT Asset Management
8th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
8
Ranking in other categories
License Management (5th)
Spiceworks
Ranking in IT Asset Management
11th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
47
Ranking in other categories
Help Desk Software (17th), IT Infrastructure Monitoring (45th)
 

Mindshare comparison

As of May 2025, in the IT Asset Management category, the mindshare of ManageEngine IT Asset Management is 6.9%, up from 3.7% compared to the previous year. The mindshare of Spiceworks is 2.6%, down from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Asset Management
 

Featured Reviews

Md Abdul Hakim - PeerSpot reviewer
Helpful smart automation and tracking that can be used with minimal adjustments
This is a recording system, and it's an automation system. It's very smart. I use it with minimal adjustments needed. The focus is on test management. Everything can be tracked from asset management. Asset management offers many facilities. It doesn't require additional training for ManageEngine or technicians. Assets are simply reported from the dashboard, indicating where IT is missing, where compliance is mentioned, or where action is needed, with driver updates. All facilities are available in the enterprise edition, allowing users, customers, or any organization to easily obtain their referred insights. Anyone can easily install it. There are no handbells. An app provides instructions, with documentation available. Sometimes, IT issues arise like fraud blocking or service-related problems. Upon facing an issue, feedback is integrated, and the solution is provided from their end. This is a very IT-friendly solution. We get LiveSat and IT management. Facilities are accessible, like exporting the installation folder, making the migration process easy. Failover or redundancy can occur within two to five hours, making it scalable. This is a very stable solution.
Jeetendar Kumar - PeerSpot reviewer
Customizable, easy to use, easy to manage, and provides multiple features
I have used many software, but Spiceworks is the best. The tool provides multiple features. It is a valuable product for inventory. It is also useful as a ticketing system. The solution is easy to use and easy to manage. Many people can use it very easily. The features are not complicated. It is very easy to run, install, and understand. That is why my organization decided to use it. The solution’s asset management capabilities have benefitted us in many ways. We are able to manage all the inventory. We have a complete database. We have a record of everything. It is very valuable. I rate the usability of the user interface and dashboard a nine out of ten. The tool is easy to learn compared to other software.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In my opinion, it is the MDM; patch management and deployment are the valuable features."
"ManageEngine IT Asset Management helps with guarantee and warranty period management, license expiration tracking, device patches, and integration with our finance system for depreciation and invoicing."
"As far as IT Asset Management is concerned, I would rate it at ten out of ten."
"The ability to define custom templates for asset management helps track assets, budgets, warranties, and expiries effectively."
"The technical support is great."
"The most valuable component of the ITSM tool is the help desk due to its organized way of raising tickets."
"This is a very stable solution."
"It's very smart. I use it with minimal adjustments needed."
"Spiceworks is generic and free."
"The solution is very stable. It's reliable and efficient."
"The most valuable features are the inventory and personalization."
"The solution is easy to use and easy to manage."
"Tickets by e-mail, with actions by hastag."
"The solution can find all asset details automatically, whether it's a Mac address, computer name, IP address, models, etc. It's very helpful."
"It lets us know whether devices are getting out of date and tracked warranties. Spiceworks also gave me visibility in terms of what software was installed on each device and its status."
"If you're in the market for a low-cost service desk system, Spiceworks is a good software solution to start out with, especially when it comes to startups and those organizations that don't currently have any existing service desk software in place."
 

Cons

"Responses from ManageEngine should be faster."
"It would be helpful if there were a premium technician license that includes all the suites, eliminating the need to buy separate licenses for each feature."
"I would love to see a digital adoption feature or guide that navigates first-time users through the application, as it is quite complex with many relevant and irrelevant elements."
"The asset management tool is costly."
"The engineering area needs improvement."
"It requires some development to be better, more comfortable, and usable, enhancing customer satisfaction."
"I would love to see a digital adoption feature or guide that navigates first-time users through the application, as it is quite complex with many relevant and irrelevant elements."
"I hope it includes barcode features, as barcode scanning and MacAdes cannot currently be mapped with this field."
"There are a lot of disadvantages to Spiceworks because it's not an agent-based solution."
"Having an integrated asset management tool, where I can plug in things that are offline, would be good."
"The GUI must be improved."
"Since Spiceworks is a free tool, it's not very scriptable or customizable."
"They've also tried to integrate it with social logins, like Twitter and LinkedIn, and that type of login authentication has no place in a corporate application."
"I am unable to provide suggestions for improvement at this moment."
"Sometimes, it can be difficult to integrate what you need."
"I would like the solution to allow for more direct interaction with computers. I can open tickets and I can see their status, but I can't interact directly with the computers themselves."
 

Pricing and Cost Advice

"Its price is reasonable, but I wish it was lower."
"The product is free! Get it now."
"The tool is cheap."
"It's free."
"Seeing that it is a low-cost solution, I would advise you to go ahead with Spiceworks and experiment with it to see if you can get things working properly, especially if you currently don't have any existing service desk software in place."
"It might be about $300 annually for a bigger company. If you pay annually, it's better and cheaper."
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Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Government
11%
Financial Services Firm
10%
Computer Software Company
9%
Healthcare Company
9%
Computer Software Company
14%
Financial Services Firm
11%
University
9%
Real Estate/Law Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ManageEngine IT Asset Management?
In my opinion, it is the MDM; patch management and deployment are the valuable features.
What is your experience regarding pricing and costs for ManageEngine IT Asset Management?
The tool is very affordable, with no hidden charges, and support is included in the licensing cost.
What needs improvement with ManageEngine IT Asset Management?
I would love to see a digital adoption feature or guide that navigates first-time users through the application, as it is quite complex with many relevant and irrelevant elements. An auto-translati...
What do you like most about Spiceworks?
The solution is easy to use and easy to manage.
What needs improvement with Spiceworks?
I am unable to provide suggestions for improvement at this moment, however, I can provide feedback later. Currently, there do not seem to be any issues.
 

Overview

 

Sample Customers

TRA
Broward Center for the Performing Arts, Symantec, Webroot, EMC, Pertino
Find out what your peers are saying about ManageEngine IT Asset Management vs. Spiceworks and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.