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ManageEngine ADSelfService Plus vs SolarWinds Passportal comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine ADSelfService ...
Ranking in Enterprise Password Managers
23rd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
9
Ranking in other categories
No ranking in other categories
SolarWinds Passportal
Ranking in Enterprise Password Managers
28th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Enterprise Password Managers category, the mindshare of ManageEngine ADSelfService Plus is 1.1%, up from 0.4% compared to the previous year. The mindshare of SolarWinds Passportal is 1.0%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Password Managers Mindshare Distribution
ProductMindshare (%)
ManageEngine ADSelfService Plus1.1%
SolarWinds Passportal1.0%
Other97.9%
Enterprise Password Managers
 

Featured Reviews

Kimberly Brock - PeerSpot reviewer
Technical Security Engineer & Data Governance at a computer software company with 51-200 employees
Efficiently keeps track and monitors
When I look at something like a server or a user who has an unsuccessful login, all they're giving me is what is from the domain controllers. When I click on the analytics portion that says give me information, it doesn't tell me what application is errored out. It doesn't tell me; it just tells me what is the same information from the domain controller. I'd like a little bit more robust information on actually giving me some useful information instead of some links that send me out to the Internet that says research here, and then I have to do additional research. It's kind of generic. And, basically, it's just a quick, I don't have to search through the domain controller logs, but once I pull those out, the logs are still very generic like you get from Microsoft. Area code four three one one. Okay. I had to go look that up. It doesn't take it any further than just a copy based on the domain controller.
it_user1719516 - PeerSpot reviewer
Remote Network Support Analyst Level 2 at a tech services company with 11-50 employees
With its extension, I can quickly access login information without opening a new browser window
Passportal's stability is okay. However, it goes down a little too often for me to recommend it to somebody else. I can only remember one or two outages with IT Glue. With Passportal, it gets frustrating when you need to reset a password for a client, and you have to put their global admin address in there because what you're doing requires admin privileges. But you can't get in there because Passportal isn't working, and the password might be a 48-character password. If it's down for five minutes, 10 minutes, 20 minutes — that's too long. It's a real inconvenience. It doesn't happen all the time, but I've been at this job two months, and it's probably happened three or four times. I don't like this. I'm used to having it right at my fingertips. I need access now. With the influx of tickets coming in and time management, it needs to be like that.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution enables agents to reset their passwords."
"It's very simple to manage and implement. Its functions are straightforward. You get all the basic features, such as you get the option to unlock the user account if it is locked. You can enforce password policies, and you also have the option to allow them to reset their passwords if they forget it. These were the basic requirements of my company that we could achieve through this product."
"Monitoring is one of the most valuable features for us."
"This solution has improved our security because our users can now change passwords on the fly."
"ADSelfService has been highly stable."
"Helped establish basic standard processes for service ticketing and request management."
"The most valuable feature is the ability for remote users to change their login credentials using their mobile devices."
"Having multifactor authentication in Windows machines."
"Passportal has the advantage of also being a document management system."
"Passportal is very stable."
"I like Passportal's extensions; you can click the particular company you want and go through all the passwords and usernames associated with that company or the specific webpage you're on or their server or whatever, which is a whole lot faster because I don't have to open up a new browser or use my bookmark or anything like that."
 

Cons

"There is a lack of specific information provided by the analytics portion of the software."
"The worst part is that the solution can only be installed or updated on a device if it is physically connected to the local network."
"We need more reports for visualization."
"They could improve their security of the products to prevent vulnerabilities."
"Could be simplified, not user-friendly."
"The price must be reduced."
"The registration process could be improved. It should be easier for users to register for the service."
"Asset management/discover and reporting."
"Passportal's stability is okay. However, it goes down a little too often for me to recommend it to somebody else."
"In the future, I would like the ability to have diagrams, such as those created by Visio, available directly in Passportal."
 

Pricing and Cost Advice

"Using this solution costs us about $1,200 USD per year."
"You purchase the license for one time, and you can use it for a lifetime. The only thing is that in order to get support, you need to upgrade your product to the latest solution. You need to keep a support contract with them for which you have to pay some amount. It's a very small amount for renewing their support contract. Overall, it's very cost-effective."
"We pay the license fee monthly and the price is reasonable."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Outsourcing Company
10%
Government
10%
Financial Services Firm
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise2
No data available
 

Overview

 

Sample Customers

TEL U.S. Holdings Inc, Henson Group, CAMH, HPE, HubSpot, Hitachi, IBM, Accenture, Capgemini, Apogee, Symantec
InfraNet Solutions, Securus Systems, Nehring Technologies, Doberman Technologies, Show Tech IT Solutions, CRC Data Technologies, Logically
Find out what your peers are saying about ManageEngine ADSelfService Plus vs. SolarWinds Passportal and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.