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ManageEngine ADSelfService Plus vs SolarWinds Passportal comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine ADSelfService ...
Ranking in Enterprise Password Managers
16th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
9
Ranking in other categories
No ranking in other categories
SolarWinds Passportal
Ranking in Enterprise Password Managers
28th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Enterprise Password Managers category, the mindshare of ManageEngine ADSelfService Plus is 0.8%, up from 0.2% compared to the previous year. The mindshare of SolarWinds Passportal is 0.7%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Password Managers Market Share Distribution
ProductMarket Share (%)
ManageEngine ADSelfService Plus0.8%
SolarWinds Passportal0.7%
Other98.5%
Enterprise Password Managers
 

Featured Reviews

Kimberly Brock - PeerSpot reviewer
Technical Security Engineer & Data Governance at a computer software company with 51-200 employees
Efficiently keeps track and monitors
When I look at something like a server or a user who has an unsuccessful login, all they're giving me is what is from the domain controllers. When I click on the analytics portion that says give me information, it doesn't tell me what application is errored out. It doesn't tell me; it just tells me what is the same information from the domain controller. I'd like a little bit more robust information on actually giving me some useful information instead of some links that send me out to the Internet that says research here, and then I have to do additional research. It's kind of generic. And, basically, it's just a quick, I don't have to search through the domain controller logs, but once I pull those out, the logs are still very generic like you get from Microsoft. Area code four three one one. Okay. I had to go look that up. It doesn't take it any further than just a copy based on the domain controller.
JW
Remote Network Support Analyst Level 2 at a tech services company with 11-50 employees
With its extension, I can quickly access login information without opening a new browser window
Passportal's stability is okay. However, it goes down a little too often for me to recommend it to somebody else. I can only remember one or two outages with IT Glue. With Passportal, it gets frustrating when you need to reset a password for a client, and you have to put their global admin address in there because what you're doing requires admin privileges. But you can't get in there because Passportal isn't working, and the password might be a 48-character password. If it's down for five minutes, 10 minutes, 20 minutes — that's too long. It's a real inconvenience. It doesn't happen all the time, but I've been at this job two months, and it's probably happened three or four times. I don't like this. I'm used to having it right at my fingertips. I need access now. With the influx of tickets coming in and time management, it needs to be like that.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Having multifactor authentication in Windows machines."
"It's very simple to manage and implement. Its functions are straightforward. You get all the basic features, such as you get the option to unlock the user account if it is locked. You can enforce password policies, and you also have the option to allow them to reset their passwords if they forget it. These were the basic requirements of my company that we could achieve through this product."
"The most valuable feature is the ability for remote users to change their login credentials using their mobile devices."
"Monitoring is one of the most valuable features for us."
"Due to ransomware and novel threats, we can no longer allow people to gain domain admin access to our servers with only a username and password. With MFA, they must supply a one-time password sent to them via some authenticator, like Microsoft or Google Authenticator. It could be a text message."
"One of the most valuable features is the self-service capability. I"
"The solution provides wide options for multifactor authentication."
"The solution enables agents to reset their passwords."
"Passportal is very stable."
"I like Passportal's extensions. You can click the particular company you want and go through all the passwords and usernames associated with that company or the specific webpage you're on or their server or whatever. It's a whole lot faster."
 

Cons

"The price must be reduced."
"The registration process could be improved. It should be easier for users to register for the service."
"They could improve their security of the products to prevent vulnerabilities."
"The worst part is that the solution can only be installed or updated on a device if it is physically connected to the local network."
"We need more reports for visualization."
"Could be simplified, not user-friendly."
"There is a lack of specific information provided by the analytics portion of the software."
"It goes down a little too often for me to recommend it to somebody else."
"In the future, I would like the ability to have diagrams, such as those created by Visio, available directly in Passportal."
 

Pricing and Cost Advice

"Using this solution costs us about $1,200 USD per year."
"You purchase the license for one time, and you can use it for a lifetime. The only thing is that in order to get support, you need to upgrade your product to the latest solution. You need to keep a support contract with them for which you have to pay some amount. It's a very small amount for renewing their support contract. Overall, it's very cost-effective."
"We pay the license fee monthly and the price is reasonable."
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Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise2
No data available
 

Questions from the Community

What needs improvement with ManageEngine ADSelfService Plus?
The price must be reduced. The cost must depend on the number of nodes.
What is your primary use case for ManageEngine ADSelfService Plus?
We use the solution to reset passwords automatically. It is useful for companies that have many employees.
What advice do you have for others considering ManageEngine ADSelfService Plus?
We can get a certification on the solution. We never had to contact support. It is a simple application. We also use a tool to decrease the number of incidents. I will recommend the tool to others....
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Overview

 

Sample Customers

TEL U.S. Holdings Inc, Henson Group, CAMH, HPE, HubSpot, Hitachi, IBM, Accenture, Capgemini, Apogee, Symantec
InfraNet Solutions, Securus Systems, Nehring Technologies, Doberman Technologies, Show Tech IT Solutions, CRC Data Technologies, Logically
Find out what your peers are saying about ManageEngine ADSelfService Plus vs. SolarWinds Passportal and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.