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M-Files vs OpenText Documentum Content Management vs SharePoint comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

Document Management Software Market Share Distribution
ProductMarket Share (%)
M-Files7.8%
Alfresco15.9%
Microsoft Purview Data Lifecycle Management11.1%
Other65.2%
Document Management Software
Enterprise Content Management Market Share Distribution
ProductMarket Share (%)
OpenText Documentum Content Management10.2%
SharePoint15.0%
OpenText Content Management10.0%
Other64.8%
Enterprise Content Management
Enterprise Content Management Market Share Distribution
ProductMarket Share (%)
SharePoint15.0%
OpenText Documentum Content Management10.2%
OpenText Content Management10.0%
Other64.8%
Enterprise Content Management
 

Featured Reviews

LN
Good workflows, and it is easy to use with a dashboard that improves contract visibility
My advice for anybody who is looking into implementing this product is to do a pilot first. After you do your research, do an actual pilot before you commit because everyone has nuances and you might find out that it is not what you want, or that it doesn't really do what you think it's going to do. It is not the simplest product to use but because of the robustness of its feature set in the ability with the workflows, and the APIs, to do just about anything you can imagine with it, that's very valuable. I wish it was a little easier to use because we have to spend more time than I'd like with new users, teaching them how it works. We try to hide all that from them but the setup time to get everything the way we wanted was probably two months. That is two months in one resource working on it half time a week, but it just took a lot of work to get the metadata set up, to get the workflows set up, and to get all the documents added to the repository. Now we've got versioning and we know where everything's at, the dashboard is great, but don't assume when they tell you that you'll be up and running in two weeks, that that is the truth. It takes much longer than you think. I would rate this solution an eight out of ten.
Salih çakır - PeerSpot reviewer
User-friendly content management but needs more customizations
We use OpenText Documentum for managing the command life cycle and for content management Documentum helps by saving time during daily operations. The product is user-friendly. The BPM side should be improved. It would be beneficial to have more ability to customize features for specific use…
Madhur D'silva - PeerSpot reviewer
Collaborative work benefits while user-friendliness challenges persist
The most valuable feature of SharePoint is its user interface, which is very easy to use. I do not have to be very technical to use it. Its rights management capabilities and ability to restrict access to certain people are also very useful. Furthermore, I can access SharePoint from any device, whether it is a phone or laptop, which is very convenient.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Using M-Files means anybody on the executive team to go in and immediately look at a dashboard and know the status of a contract."
"The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role."
"OpenText Documentum is a robust choice for enterprise-level document management."
"Two things are excellent in Documentum. One is business process management. The other is its support for metadata."
"It stands out for its impressive records management capabilities and the ability to handle an extensive volume of documents, even reaching into the billions."
"I recommend Documentum as it supports big systems and offers good integration."
"The most valuable feature of OpenText Documentum is the versioning."
"The storage of metadata content, workflows, and life cycles are the most valuable features of OpenText Documentum."
"OpenText Documentum's composition is good. It is convenient and straight out of the box."
"It has good integration with other MS products."
"The most valuable feature of SharePoint is its user interface, which is very easy to use."
"The product makes it easy to manage lists, forms, searching, and security. One of the most valuable features is its integration with Active Directory."
"SharePoint is smooth and easy to use for editing, updating, and uploading files."
"It has improve our organization by speeding up document sharing."
"For any organization with more than one person in it, if they are trying to organize things to let people in the company know what others are doing, then this solution is good for them."
"The stability of SharePoint is high."
"For SharePoint, I believe the most valuable feature is the customization and allowing you to share and edit files and documents. Being able to share externally and the precise administration of the files in terms of giving permissions and controlling who has access to what is a very good feature."
 

Cons

"The integration with other products needs to be improved."
"In BPM could be better. Its GUI needs the ability to build more rules. This is a crucial feature. For example, OpenText has some products that allow you to control your checks, invoices, and so on. They have exciting approaches to converting pictures to text, but the tool for business process management isn't easy to use. The GIU is not so good."
"The licensing model should be changed."
"They should develop something so that bugs don't happen in our project. We make changes manually and some bugs happen."
"The biggest issue for us is the price of the product."
"It should provide more tools to help clients upgrade solutions based on Webtop."
"The vertical application could be improved."
"The price is quite high as the licensing prices are significant."
"The BPM side should be improved."
"SharePoint sometimes cannot handle the amount of co-editing that we do."
"The search functionality could be improved, especially when dealing with 'lift' lists, where there are performance issues."
"This solution would benefit from the implementation of enhanced online forms and template development capabilities."
"It has worked very well for me. It seems like they've improved everything. I don't have any cons about it as such, but I don't think they have a talk-to-text, speech-to-text, or speech-to-type. That would be cool for accessibility."
"The navigation is confusing."
"During uptime under our network, it is hard to find info when content is hefty."
"The solution's support services and GenAI could be improved and made faster and more knowledgeable."
"Document management and the ability to easily integrate single sign-on (SSO) are areas for improvement in SharePoint."
 

Pricing and Cost Advice

"They have an Optical Character Scanning module but we didn't buy it because it's ridiculously expensive."
"It is quite an expensive product."
"The price is considered affordable now."
"The product is expensive."
"OpenText Documentum has announced a new licensing model, which could be more expensive."
"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
"OpenText Documentum's pricing is good."
"Any extended support from Microsoft is expensive."
"The platform has medium pricing."
"They are about an eight in comparison to other similar products."
"The licensing model for SharePoint Online is based on per user, and it is monthly. The price of the solution overall is good."
"It is very expensive.​"
"The solution's pricing is relatively expensive because it's bundled with other products."
"It is pretty reasonable. It is $5 per month per user. We have 12 users now, so it is about $60 per month."
"The replacement costs for it are cheaper if you use only SharePoint."
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Comparison Review

it_user8925 - PeerSpot reviewer
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Manufacturing Company
10%
Computer Software Company
9%
Government
8%
Comms Service Provider
7%
Financial Services Firm
16%
Government
12%
Computer Software Company
11%
Manufacturing Company
9%
Government
13%
Financial Services Firm
9%
Computer Software Company
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise28
By reviewers
Company SizeCount
Small Business79
Midsize Enterprise37
Large Enterprise80
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Documentum?
It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of gr...
What do you like most about OpenText Documentum?
The most valuable feature of Documentum for our content management needs is its ability to segregate access based on ...
What needs improvement with OpenText Documentum?
The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is l...
What is your experience regarding pricing and costs for SharePoint?
As SharePoint is part of the Microsoft 365 suite, the pricing is acceptable.
What needs improvement with SharePoint?
Not with SharePoint specifically, but overall with the software or tools from Microsoft, I think there are areas that...
 

Also Known As

No data available
Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
SharePoint 2007, SharePoint 2010
 

Overview

 

Sample Customers

Crowe UK, Stearns Bank, Head Energy, OMV, TK Elevator
Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
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