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Lumu vs Trend Micro Worry-Free Services Suites comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Lumu
Ranking in Extended Detection and Response (XDR)
18th
Average Rating
9.2
Reviews Sentiment
7.7
Number of Reviews
8
Ranking in other categories
Intrusion Detection and Prevention Software (IDPS) (14th), Network Detection and Response (NDR) (6th)
Trend Micro Worry-Free Serv...
Ranking in Extended Detection and Response (XDR)
14th
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
11
Ranking in other categories
Email Security (15th), Endpoint Protection Platform (EPP) (19th), Managed Detection and Response (MDR) (10th)
 

Mindshare comparison

As of August 2025, in the Extended Detection and Response (XDR) category, the mindshare of Lumu is 1.5%, up from 0.3% compared to the previous year. The mindshare of Trend Micro Worry-Free Services Suites is 0.8%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR)
 

Featured Reviews

Juan Solano - PeerSpot reviewer
Protects against threats and handles it in time with moderate pricing
Mostly, Lumu is an automatic tool. We'll deploy on firewalls and DNS servers. Lumu detects every attack on our network. The other day, we had CLC, the command controller, and the tool reacted automatically. It detected the attack and immediately blocked it without intervention from my team. The improvement is in the security process, as it's now entirely automated. We no longer require a technician or engineer to monitor our network 24/7. Lumu updates with AI and global threat intelligence, which greatly assists us. Since our workload is lighter, Lumu handles all of our tasks. We're using FortiGate for the firewall and Kaspersky for endpoints. If you are going to Lumu, you need another solution for the endpoint. You need to integrate with other tools like firewalls or another antivirus. I recommend the solution based on the price, usability, and service offered by the solution. Overall, I rate the solution a nine out of ten.
MehulSharma - PeerSpot reviewer
Users appreciate comprehensive threat management features and find management console straightforward
Regarding machine learning-based threat protection in Trend Micro Worry-Free Services Suites, customers are not using that, so I am not taking any responses from the customers. If you want, you can drop me a mail, and then I will collect the information from my customers. I don't know about it, actually. I am a salesperson, not technical. Other than pricing, the areas of Trend Micro Worry-Free Services Suites that I would like to see improved or enhanced depend on cases. For approximately 1300 to 1200, it varies by case. When it involves 500 customers or 200 customers, it could go up to 900 and 1000 rupees. We win cases often.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"You can access external links, playbooks, MITRE Matrix, and a lot of information."
"The tool's support team helps partners resolve any problems with the product."
"The context provided by the tool is very complete, it includes the miter matrix, playbooks, links, hashes, and much more."
"It's been helpful for overall extended network visibility."
"The automated response to incidents works effectively out of the box, and the number of interfaces and platforms it can work with is impressive."
"I like Lumu's simple user interface. When we deployed it, we got full access, allowing us to identify IP addresses on the network and connect machine names to users. It helped us identify and block threats via the firewall. I also appreciate the chat support and ticket closure process. We're currently reviewing network detection solutions, and my recommendations include Lumu, Sentinel, and a few others. Regarding functionality and user-friendliness, I would recommend Lumu over the others."
"Lumu protects against threats immediately and handles them in time."
"Most of it is automated, so I do not have to watch it to get alerts."
"The multi-tenancy feature is beneficial for managing different customers, allowing for efficient handling across various tenants."
"We use the solution for endpoint protection, malware detection, and detecting unsafe web access."
"The most valuable feature of the solution is the ease of deployment."
"Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility."
"Trend Micro effectively detects and blocks NAS devices and identifies potential threats."
"The solution's ability to operate without placing a heavy burden on our system resources is particularly commendable."
"The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, making it a robust solution for comprehensive security needs."
"The most important feature is behaviour detection."
 

Cons

"The integration with different vendors and endpoints could be improved."
"Having a larger support network would be beneficial. Nobody I know has heard of Lumu, so they are in the same space as Darktrace or CrowdStrike, but people give blank stares."
"Lumu's ability to discover threats is an area of concern where improvements are needed."
"Nothing so far needs to be improved."
"The free version is minimal compared to the full version."
"It would be good if we could access the physical logs."
"The reports need improvement."
"I am happy with the current features. However, one important one is to improve the reports."
"The pricing of Trend Micro is a little bit higher compared to Sophos."
"The EDR part of the product is an area of concern where improvements are required."
"The licensing aspect seems costly, and the license cost increases yearly, which is a concern for us."
"The log management feature needs to be improved, specifically, the ability to send logs from the console via API."
"Trend Micro should improve its Worry-Free Services Suites, particularly the agent for Windows operating systems."
"The solution’s scalability is limited."
"Trend Micro Worry-Free Sevices Suits' pricing remains a concern for our non-profit organization. Despite receiving some discounts, we find the pricing on the higher side."
"The solution's documentation is not good, and I'm struggling to change global configurations."
 

Pricing and Cost Advice

"Compared to Lumu, other solutions are more expensive. SentinelOne was a bit cheaper, and another provider's price structure is unclear, but Lumu fit our budget nicely. SentinelOne's cost depends on the number of devices, and it might be similar to Lumu's, depending on deployment."
"The tool is available at a good price. The tool offers a good and competitive price for customers."
"It is the cheapest solution we found."
"I rate the tool's pricing a five out of ten."
"The product is available at a very good price point."
"We pay a yearly licensing fee for the solution, which is too expensive."
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Top Industries

By visitors reading reviews
Educational Organization
11%
Financial Services Firm
9%
Comms Service Provider
8%
Insurance Company
8%
Computer Software Company
16%
Comms Service Provider
10%
Security Firm
8%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Lumu?
Lumu protects against threats immediately and handles them in time.
What needs improvement with Lumu?
There is always room for improvement. I am not giving it a perfect score because I am sure there is something that could be enhanced.Having some sort of certification or training, along with more p...
What is your primary use case for Lumu?
We use it as our managed SOC instead of contracting with an MSP. It coordinates endpoint and gives us a single pane of glass for our security events.It fulfills the role of a SIEM, serving as our d...
What do you like most about Trend Micro Worry-Free Sevices Suits?
The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, mak...
What needs improvement with Trend Micro Worry-Free Sevices Suits?
Regarding machine learning-based threat protection in Trend Micro Worry-Free Services Suites, customers are not using that, so I am not taking any responses from the customers. If you want, you can...
What is your primary use case for Trend Micro Worry-Free Sevices Suits?
I work with both Trend Micro Worry-Free Services Suites and Trend Micro Apex One. I am working with Trend Micro, Sophos, and Sentinel. I work with Trend Micro Worry-Free Services Suites on Xcitium....
 

Overview

Find out what your peers are saying about Lumu vs. Trend Micro Worry-Free Services Suites and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.