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Logsign Next-Gen SIEM vs Netsurion comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Logsign Next-Gen SIEM
Ranking in Security Information and Event Management (SIEM)
47th
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
4
Ranking in other categories
Log Management (48th)
Netsurion
Ranking in Security Information and Event Management (SIEM)
18th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (5th), SOC as a Service (3rd), Managed Detection and Response (MDR) (14th), Extended Detection and Response (XDR) (18th)
 

Mindshare comparison

As of May 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Logsign Next-Gen SIEM is 0.3%, up from 0.3% compared to the previous year. The mindshare of Netsurion is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Ayaz Ahmed - PeerSpot reviewer
Works well for threat detection and security
Improvements needed in Logsign SIEM are providing specific security alerts that can be filtered and configured more effectively. There should be a focus on delivering alerts tailored to specific needs rather than overwhelming users with numerous alerts. Additionally, incorporating more mature data about threats is necessary for better threat detection.
John-Berry - PeerSpot reviewer
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Logsign provides sample logs within the product, allowing users to see how logs will appear before integration, which is a valuable feature for testing and understanding log formats."
"It has full automation and automated SIEM responses."
"The most valuable features of Logsign SIEM are its cloud capabilities, alerting functionality, integration with Elastic Search, and configuration options."
"There are a host of things that are most valuable. Obviously monitoring our environment and reporting out different events is important. They perform a suite of services. They monitor all of our servers, all of our key infrastructure, like our DNS, our switches, all that stuff. They aggregate and correlate that quarterly. They'll tell us if we're getting a lot of login failures and something is going on or if something's weird."
"They have what they call Elasticsearch which is very quick, although that's only available for the last seven days' worth of data. It used to be that, if I wanted to do a search from three days ago, it might take me 10 to 15 minutes because it had to actually unzip some archive files. So I really like that feature. It's almost instantaneous for anything within the last seven days."
"We don't have the eyeballs available to stare and watch for things, or even have the capability of building internal alert systems. So, the managed SOC has been huge for freeing up staff to work on other responsibilities. We are saving on at least one full-time employee."
"The most important feature is keeping track of when accounts are created and deleted, when permission groups are changed, and memberships are changed in groups; and overall, how many errors are occurring on the various systems that we're monitoring."
"They have a number of integrations with different products. Google Workspace is one of them, and Microsoft Azure is another one. They integrate with a number of other things, such as Duo for multi-factor authentication. They can pull the logs from Duo to see if users are coming from bad repeatable IPs or if there are malicious known IPs that may be popping up in the logs. They are able to see that, and they can identify that. Some of the other integrations they do are from inside your network. For firewalls, they can integrate with SonicWall, Cisco, Fortinet, etc. They have a pretty wide variety of things to integrate with and be able to pull the logins from those devices."
"What I like most about Netsurion is the level of visibility and reporting."
"Expediting incident response is really great."
"We have also integrated our endpoint security into the Netsurion SIEM. That's important because we have all the events in one place; we don't have to manage them in multiple places. In addition, the embedded MITRE ATT&CK Framework was paramount in our decision to choose Managed Threat Protection because the MITRE Framework is the industry standard for threats."
 

Cons

"Improvements needed in Logsign SIEM are providing specific security alerts that can be filtered and configured more effectively."
"AI and machine learning need to be developed. If they develop those features, I think everything will be fine."
"I hope they address the pricing model for Logsign Next-Gen SIEM, especially regarding regional variations. The pricing should not differ based on the country of operation as it can lead to dissatisfaction among customers. A fixed pricing structure would be more favorable for us. I would also suggest enhancing the GUI interface and adding features similar to xFi Exchange from IBM Pure. This would streamline operations and save time for analysts."
"The solution's dashboard is okay. The one thing that we ran into are issues when we upgraded to the newer version. It uses Elasticsearch for the different dashboard entries. So, we were running on spinning disks, and Elasticsearch didn't work that well. A number of the different dashboards, like my dashboard or different things like that, pull from Elasticsearch. Since Elasticsearch really wasn't working, we were having some issues with that, but we just migrated."
"The weekly reporting could use some improvement. For example, when we handed them our landscape document, it took longer than I would have liked for those details to become noticeable within the reports."
"Netsurion's SOC can be a bit too aggressive at times."
"Communication is always something that can be improved, but I feel that any time we've had a communication issue, it's quickly addressed when we bring those up at the monthly meetings. Usually, it's an individual that wasn't clear in the communication, it's not the process per se. You always have to be able to segregate if the process didn't work or an individual either didn't say the right thing or my people didn't understand what they were being told."
"The biggest problem is that we have too many domain controllers. So, we have to keep all the clients and main system updated with the latest versions along with making sure all the firewalls are open."
"Probably the biggest thing is just: Can I search for this and what's the best way to do it? If I'm looking for two events versus a singular event, I just throw it back at them. They're the experts on it."
"We get a report generated on a particular day of the week and we go through it, trying to mitigate problems and make sure we're seeing everything that's happening. It would be helpful if the SOC spent a little more time with us going through some of those reports."
"With version 8, there are quite a few things. The query tool was one of the big ones, and the query speed was one of the big ones, but they've made some great strides between versions 8 and 9. There were also issues in version 8 around the ability to get the data back out. It's one thing to collect data, but it's a whole other thing to be able to present it or run it in a timely manner. The old tool, depending on how far back I was looking, might even time out and I would have to run it again."
 

Pricing and Cost Advice

"Compared to other SIEMs, it has low pricing."
"EventTracker's subscription-based model is interesting as far as yearly license type stuff. It's nice because you know what it's going to be next year. We haven't really looked at any other solutions. The pricing at the time compared to the other solutions was a lot less. A couple of years ago, we actually looked at Splunk. The amount in Splunk's licensing model is based on 20 gigs a day, or something like that. Based on our number of logs and stuff that we were already generating, the costs would be substantially more for the amount of logs that we would be getting."
"Netsurion's pricing is competitive. At the same time, they're the only ones who do what we want to do the way we want it. I can't say we would've paid more, but we would've had to have come up with our own solution if they weren't providing that."
"Licensing is very easy. Our CIO takes care of the billing, but in terms of price point, he hasn't complained, so it must be good."
"I don't know if the pricing is by the seat but we're paying about $20,000 to 25,000 a year. On top of that, we pay for the managed support services. That runs us about another $35,000 or $40,000 a year."
"When we first got the EventTracker product, we were using SIEM Simplified. At the time they didn't call it that, but it was more of a service thing. So, there was a bit more hand-holding and getting stuff set up, along with failure reports, that they did during the first one to two years. Then, we decided that the the additional money to have someone do these daily reports wasn't terribly useful, so we discontinued that service."
"Netsurion's pricing is extremely fair and flexible. The price of their SIEM product is reasonable, and you can pay for those services you want on top of that. It wasn't cheap, but it's competitive, and we intend to renew our contract."
"It is a bit expensive as compared to some of the other products that have come out in recent years. Expense-wise, the only downside is that it is not cheap."
"The upfront costs have increased, and we have been locked into this contract. The cost of changing over from it is way too high."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Comms Service Provider
12%
Government
9%
University
7%
Computer Software Company
25%
Manufacturing Company
10%
Government
10%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Logsign Next-Gen SIEM?
It does not have much AI and machine learning features yet. They are developing them and will be releasing them in a few months.
What is your primary use case for Logsign Next-Gen SIEM?
We use Logsign SIEM for various tasks in our daily operations. One key use case is for forensic analysis. We also use it to monitor critical servers and generate security alerts for actions like lo...
What advice do you have for others considering Logsign Next-Gen SIEM?
Overall, I would rate it an eight out of ten. AI and machine learning need to be developed. If they develop those features, I think everything will be fine. I can recommend it. Not for large enterp...
What is your experience regarding pricing and costs for Netsurion Managed Threat Protection?
Their pricing is high. I don't know if it's a barrier. The quality speaks to the price. The price is the price. They provide what they promise. From a purchasing perspective, I just have to come ba...
What needs improvement with Netsurion Managed Threat Protection?
There is one area that needs improvement and that is with the agents and the server that's on-site. The system requirements are very, very high. So I need a pretty powerful server to run. If they c...
 

Also Known As

No data available
Netsurion Managed Threat Protection, Netsurion EventTracker
 

Overview

 

Sample Customers

Turkish Petroleum, Tırsan, DP World, SAC American Colleges, Robert College, Unlu&Co, UniCo Insurance Company, ETSTur, CK Energy, UEDAS Energy, Wilo, Eurocross Assistance, Deloitte Turkey, Incı GS Yuasa, Pappara, Bilgi University, Anadolu University, İstanbul University, The Ministry of Energy and Natural Resources, TRT, Anadolu Media Agency, Ministry of Family, Labour and Social Services, Ispark, Spor AS and wide range of enterprises in different industries. 
The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Find out what your peers are saying about Logsign Next-Gen SIEM vs. Netsurion and other solutions. Updated: April 2025.
849,963 professionals have used our research since 2012.