"Centreon helps me detect where the problem is quickly. When we resolve a problem quickly, this lowers our overall costs."
"In addition, the flexibility, customizability, and analytics of Centreon's dashboards are all very good. The dashboards help us see the whole network map, and that is quite valuable for us. In addition, the dashboards have helped to improve our visibility and ability to proactively ensure the right data is available at the right time... The flexibility has given us the ability to add in our own monitoring metrics and that has been quite interesting and very useful for us."
"The most valuable feature is that we can manually configure everything we need. After it comes inside the interface of Centreon, you can display it. Because the interface is quite user-friendly, you can manually configure the configuration very deeply, which is very pleasant and useful because you can monitor and see everything on your service list, dashboard, or MAP. The most useful feature for me is that you can create your own plugin and monitoring query."
"The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks."
"The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment."
"The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were looking for a solution, because of the flexibility of the reporting. That's what we found to be most attractive in the solution. You can display the data as you want."
"We have the business activity monitoring, the map, and the MBI modules and they are all very good."
"You can concentrate and orchestrate several other solutions from other vendors. You can consolidate those solutions all in one place, then maintain and monitor from that single point. This creates ease of use. It is a very powerful solution from this point of view."
"Visibility is a valuable feature, the ability to see even if the traffic is not going into the firewall"
"The most valuable feature is the log, which can be analyzed by our SIEM solution."
"We don't have any issues with the stability of SolarWinds NPM."
"The most valuable features are language support and technical support."
"Being able to easily, and quickly obtain disc space statistics from servers and determine how much was free or used on various volumes."
"The most valuable feature of this solution is the alerts."
"The interface is user-friendly, making it easy to use."
"The initial setup was straightforward. We deployed the solution from new and completed the upgrades."
"Technical support has always been great. They are very responsive. We've been satisfied with their level of support."
"It's a very good tool and a very stable tool."
"Improvements are needed in the area of cloud monitoring, as that's a newer feature."
"During the initial setup we faced some issues. Part of it was because we had to become more knowledgeable in the solution. There are some gray areas and if you don't know the product well you may have issues. Another part of it was some bugs that we came across, although that's part of every software solution in IT nowadays. But the initial setup could be easier."
"Currently, we have to go through all of the different templates and take a look at how the template is configured, and how specific parameters may change across different templates with different precedents, megatons, etc. It's a lot of work and involves trial and error. I wish they could simplify the process."
"Centreon is actually missing an easy way to create a trendline for the metrics. Actually it is possible to create it, but you need a good knowledge of math, Centreon, and RRD."
"I would like to see more plugins. That is something it needs. There is also room for improvement through dynamic thresholds, or self-discover thresholds. I would also like to see a discovery feature that could map the whole network environment and automatically suggest things."
"Opening a ticket on the website of Centreon can be difficult for my colleague, but not for me because my English is good. However, my colleague doesn't speak English well, as our company is in Quebec and our first language is French."
"I would like them to improve their documentation. When I faced some issues, I was looking for more documentation on the Internet. There is official documentation on Centreon's website, which sometimes is useful. Sometimes it is not very useful, as you cannot find the information or enough examples of configuration. The answer for me was to contact the support, who helped me, but I was not able to find all the information by myself on Centreon's website. A Centreon community or blog would be helpful."
"Could use a topology diagram which would help get an exact visual."
"The training for this product is not very good and needs to be improved."
"The solution could improve in many areas, such as the marketing and description of the products, providing areas of improvement, cloud capabilities, and being able to be more streamlined with the current integration points with other applications."
"The interface could be made more user-friendly."
"Technical support can be slow to respond."
"It would be good to have high security."
"The solution is not always good with new features, so it's take a long time."
"The integration needs to be improved."
"I would like to see some enhancement on the reporting side, such as making it a little bit easier to create reports or having a larger assortment of canned reports."
"If they did some type of synthetic monitoring, it would have been better."
Earn 20 points
Earn 20 points
LogRhythm NetMon is ranked 41st in Network Monitoring Software with 2 reviews while SolarWinds NPM is ranked 4th in Network Monitoring Software with 31 reviews. LogRhythm NetMon is rated 7.6, while SolarWinds NPM is rated 7.8. The top reviewer of LogRhythm NetMon writes "Provides very good lateral visibility for easy detection of irregular traffic and attacks". On the other hand, the top reviewer of SolarWinds NPM writes "Make monitoring key performance factors in your enterprise customized and effective". LogRhythm NetMon is most compared with Cisco Stealthwatch, Meraki Dashboard, Flowmon Solution, SolarWinds NetFlow Traffic Analyzer and LiveAction LiveNX, whereas SolarWinds NPM is most compared with Zabbix, ManageEngine OpManager, LogicMonitor, PRTG Network Monitor and Wireshark. See our LogRhythm NetMon vs. SolarWinds NPM report.
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