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LogicManager vs MetricStream vs NAVEX Global comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of April 2026, in the GRC category, the mindshare of LogicManager is 1.1%, up from 0.8% compared to the previous year. The mindshare of MetricStream is 3.1%, down from 4.8% compared to the previous year. The mindshare of NAVEX Global is 1.8%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
GRC Mindshare Distribution
ProductMindshare (%)
MetricStream3.1%
NAVEX Global1.8%
LogicManager1.1%
Other94.0%
GRC
 

Featured Reviews

DmitryKerov - PeerSpot reviewer
Software Engineering Team Lead at Northern Light
Out of the box and ready to go with excellent support available
LogicMonitor offers great support, they helped us a lot and responded very quickly. It's out of the box so once we deployed it was ready to go without requiring any special setup. I really appreciate that the whole solution feels like it's made by engineers, for engineers. I like that I can dive deep on my own and don't need support for that.
JQ
Owner at a consultancy with 1-10 employees
Centralized risk libraries have streamlined audits and now highlight clunky workflows and upgrades
MetricStream can be improved in several areas. Sometimes the overall flow of the application can seem a bit clunky, based on feedback from clients. From my understanding and what I have heard from developers within MetricStream during my deeper use of the application, the application seems to have been developed within silos, and the interaction of certain applications internally could definitely be improved in terms of the overall coding that exists between applications within the solution. The only improvement I suggest for MetricStream is to gather a collaborative think tank from several of the largest clients and compile feedback to prioritize suggested enhancements from multiple organizations.
JT
-- at a performing arts with 201-500 employees
The streamlined process of getting policies out to all staff in a quick efficient manner has been most valuable.
Currently we have monthly competencies that the 2 Staff Development Departments would initiate by a manual paper process and have to track staff down for all 3 shifts. Since we have started placing these items on Policytech, we have had a much better compliance rate as the staff are able to do it and it automatically records responses and results. Staff either read a document or view a powerpoint and then have a survey to answer, they have to receive a passing grade and if they pass they then receive the competency for that specific training. What we would like to add would be to be able to have Templates for certificates as we have different types of programs that have specific required documentation on the certificates, currently the certificates are one size fits all and that doesn’t work for us. So we are running a weekly report and manually send staff certificates. Another area is tracking Writer, Reviewer, and Approver statuses.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Out of the box solution that doesn't require any special setup."
"The technical support is superb; it's the best support I've ever worked with."
"Key features are usability and ease of configuration. It allows us to have all the information in a single place and provide real-time indicators and information for our executives."
"It has good features and good functionality, and our customers feel there is a lot of merit in that."
"Since implementing MetricStream, audit teams have shaved about two weeks off of annual planning across various teams, allowing audit departments of about 140 auditors across maybe 10 teams to squeeze in 10 extra audits, one audit per each team, if not additional testing."
"The interface is mobile-friendly and it is getting a good response from our customers."
"Key features are usability and ease of configuration, and it allows us to have all the information in a single place and provide real-time indicators and information for our executives."
"The company is always timely, they always have good suggestions, and they always have quick fixes for me."
"PolicyTech has probably been the most reliable solution we have and it's been the most stable solution over the last eight years, compared to any other information technology solution we've had."
"The streamlined process of getting policies out to all staff in a quick efficient manner has been most valuable."
"It has made all the policies available in one accessible location for people to use them."
"Before choosing, there were four different options that I was looking at, and going through all the tutorials and talking with the salespeople really sold me on NAVEX Global because I thought they were the gold standard for that type of policy format."
"Worth every penny. Not a critical business process worth skimping on; its impact when fully introduced and utilized is incomparable."
"Technical support is excellent."
"This solution gives an opportunity for anonymous hotline complaints."
 

Cons

"A little too expensive."
"The solution should be less expensive."
"MetricStream's scalability is adaptable, though the biggest issue I have encountered with clients has been around upgrades that require re-implementing customizations to the out-of-box solutions after significant upgrades."
"We would like to have more dashboards and reports, such as geographical and trend reports in the next version. Also, an improvement in the mobile version would be helpful."
"I would like to see out-of-the-box integration with more security, it would be helpful."
"I would like to see out-of-the-box integration with more security, it would be helpful."
"We would like to have more dashboards and reports, such as geographical and trend reports in the next version."
"Truthfully, the hardest part is that there are some little setup things that need to be done before people can actually use PolicyTech."
"What we would like to add would be to be able to have templates for certificates as we have different types of programs that have specific required documentation on the certificates, currently the certificates are one size fits all and that doesn’t work for us."
"The one thing that I noticed was, it times out sometimes."
"Recent product update led to confusion."
"We get a huge amount of complaints from users about the email system. They get lots and lots of emails, and they don’t necessarily have a good way to manage them."
"The reporting functions are terrible."
"Uploading PDFs is more time consuming and you have to go in and out of multiple screens/functions."
"We had some problems in middle of July, when we stopped getting our email notifications."
 

Pricing and Cost Advice

Information not available
"They are flexible in terms of customers' needs."
Information not available
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
21%
Manufacturing Company
7%
Computer Software Company
6%
Comms Service Provider
6%
Financial Services Firm
9%
Manufacturing Company
8%
Retailer
7%
Marketing Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise3
Large Enterprise4
 

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Comparisons

 

Overview

 

Sample Customers

First Marblehead Corporation, Blue Cross Blue Shield of Hawaii, University Hospitals, Corporate One FCU, Casella Waste Systems, Bank of Stockton, Vina Capital Group, C1 Bank, DentaQuest
Federal Home Loan Bank of Chicago, ACCO Brands Corporation, AgFirst Farm Credit Bank, AIB International, Associated Banc-Corp, BAE Systems, Barclaycard, Dell Inc, DIRECTV, Energizer, Fresenius Kabi, Hasbro, Goodyear, HudsonCity Savings Bank, Infigen Energy, Kaydon, Leroy Merlin, Mountry Financial Corp., Nicholas Piramal, Pepco, Pfizer, Societe Generale, Whitney Bank
Toyota, Delta, Cedars-Sinai, Coca-Cola, Equifax, Cisco, Yahoo!, Jamba Juice, Fairmont Hotels & Resorts, Auburn University, NEC, Fleet Laboratories, AVAYA, Del Taco, Valero, OCWEN, Samaritan Health Services, Levi Strauss & Co, Telus
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