Try our new research platform with insights from 80,000+ expert users

LMNTRIX Active Defense vs Trend Micro Worry-Free Services Suites comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
LMNTRIX Active Defense provides cost-effective, essential SOC services, offering significant network protection, especially in critical sectors, despite difficult ROI quantification.
Sentiment score
5.9
Trend Micro Worry-Free Services Suites efficiently manages 200 endpoints in two hours with a robust central management console.
 

Customer Service

Sentiment score
9.0
LMNTRIX Active Defense is praised for outstanding customer service, fast assistance, dedicated support, and effective incident management.
Sentiment score
5.1
Trend Micro Worry-Free Services support is knowledgeable yet hindered by time zone delays and repetitive questions, needing improved hours.
Support is extremely good, but there is room for improvement.
Sr.Infrastructure & Security Administrator at Bakheet Co. For Machinery
 

Scalability Issues

Sentiment score
8.8
LMNTRIX Active Defense scales easily, smoothly handling multi-environment expansions while users confidently enter long-term contracts for seamless coverage.
Sentiment score
6.3
Trend Micro Worry-Free Services Suites is praised for scalability but occasionally hindered by internet and cloud dependence.
 

Stability Issues

Sentiment score
8.6
LMNTRIX Active Defense is reliable and innovative, allowing detect mode operation for threat detection and whitelisting before protection.
Sentiment score
6.9
Trend Micro Worry-Free Services Suites is generally stable and reliable, but automatic updates can cause 'protection at risk' warnings.
 

Room For Improvement

LMNTRIX Active Defense portal faces integration issues, limited MFA options, and demands for simpler dashboard and additional features.
Trend Micro faces issues with system performance, integration, support, and high costs, with needed enhancements in several areas.
The ransomware protection issue for old servers and business email compromise also needs to be upgraded because even though it's configured, we still face this BEC issue.
Sr.Infrastructure & Security Administrator at Bakheet Co. For Machinery
 

Setup Cost

LMNTRIX Active Defense offers competitive pricing at under $20 per user annually, praised for its value and advanced protection.
Trend Micro Worry-Free Services Suites has mid-range pricing, seen as affordable by some but costly compared to competitors.
The pricing of Trend Micro is a little bit higher compared to Sophos.
Information Technology Administrator at Enterstellar Softwares(OPC) Pvt Ltd
 

Valuable Features

LMNTRIX Active Defense excels in reducing false positives, offering fast response times, and providing effective, user-friendly, cost-efficient cybersecurity.
Trend Micro Worry-Free Services offers comprehensive protection with user-friendly features, seamless integration, but pricing is a concern.
Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility.
Information Technology Administrator at Enterstellar Softwares(OPC) Pvt Ltd
We can get in-depth details of the emails going in and out, and we can create rules.
Sr.Infrastructure & Security Administrator at Bakheet Co. For Machinery
 

Categories and Ranking

LMNTRIX Active Defense
Ranking in Managed Detection and Response (MDR)
32nd
Average Rating
9.8
Reviews Sentiment
8.0
Number of Reviews
5
Ranking in other categories
Threat Deception Platforms (15th)
Trend Micro Worry-Free Serv...
Ranking in Managed Detection and Response (MDR)
12th
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
12
Ranking in other categories
Email Security (17th), Endpoint Protection Platform (EPP) (23rd), Extended Detection and Response (XDR) (19th)
 

Mindshare comparison

As of January 2026, in the Managed Detection and Response (MDR) category, the mindshare of LMNTRIX Active Defense is 0.6%, down from 0.7% compared to the previous year. The mindshare of Trend Micro Worry-Free Services Suites is 0.9%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Market Share Distribution
ProductMarket Share (%)
Trend Micro Worry-Free Services Suites0.9%
LMNTRIX Active Defense0.6%
Other98.5%
Managed Detection and Response (MDR)
 

Featured Reviews

EQ
Chief Information Officer at The C&S Companies
It gives us fantastic information about the security of our environment
The dashboard can seem overwhelming at times. It's fairly simple for the end user, and we don't need to do much to make it work, but the dashboard makes it seem a little more complicated than it actually is. There could also be more guidance on how to set up playbooks.
Mohammed Zain - PeerSpot reviewer
Sr.Infrastructure & Security Administrator at Bakheet Co. For Machinery
Achieve effective email management while identifying areas for security upgrades
There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID. We were not able to get a satisfactory answer from them regarding the BEC issue. The ransomware protection issue for the old servers or outdated servers and recovery of the data needs improvement in Trend Micro Worry-Free Services Suites. The ransomware protection issue for old servers and business email compromise also needs to be upgraded because even though it's configured, we still face this BEC issue. The response time of the support also needs improvement.
report
Use our free recommendation engine to learn which Managed Detection and Response (MDR) solutions are best for your needs.
881,114 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
30%
Non Profit
10%
Manufacturing Company
10%
Government
6%
Computer Software Company
14%
Comms Service Provider
11%
Security Firm
9%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about Trend Micro Worry-Free Sevices Suits?
The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, mak...
What needs improvement with Trend Micro Worry-Free Sevices Suits?
There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even tho...
What is your primary use case for Trend Micro Worry-Free Sevices Suits?
I am working with the Trend Micro One solution. I use Trend Micro Worry-Free Services Suites, which includes six components, including Cloud App Security, Trend Email Security Advanced, and Worry-F...
 

Overview

 

Sample Customers

Alliance Funding Group (AFG) - USA Kestrel Coal - Australia Success Resources - Malaysia
Information Not Available
Find out what your peers are saying about LMNTRIX Active Defense vs. Trend Micro Worry-Free Services Suites and other solutions. Updated: January 2026.
881,114 professionals have used our research since 2012.