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Litmos vs Proofpoint’s ZenGuide comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Litmos
Average Rating
7.8
Reviews Sentiment
6.3
Number of Reviews
11
Ranking in other categories
Learning Management Systems (LMS) (8th), Virtual Training (6th), eLearning (5th)
Proofpoint’s ZenGuide
Average Rating
8.0
Reviews Sentiment
3.5
Number of Reviews
2
Ranking in other categories
Security Awareness Training (5th)
 

Mindshare comparison

Litmos and Proofpoint’s ZenGuide aren’t in the same category and serve different purposes. Litmos is designed for Learning Management Systems (LMS) and holds a mindshare of 2.5%, down 3.2% compared to last year.
Proofpoint’s ZenGuide, on the other hand, focuses on Security Awareness Training, holds 5.4% mindshare, up 2.8% since last year.
Learning Management Systems (LMS)
Security Awareness Training
 

Featured Reviews

Campbell Wormald - PeerSpot reviewer
Easy to administer and use, integrates well, and helps with compliance management
Their reporting side of things could be better. The reporting dashboard or user interface reporting dashboard is not as intuitive as it potentially could be, but the problem with that is that every organization is going to want something slightly different. So, it's hard, but it is an area where it could improve. To do that, they would need to make some humongous improvements around being able to build your own dashboard within the system, which is pretty huge. One feature that a few of my clients have been requesting is CPD. We should be able to capture CPD points for users within the system to be able to report on those.
DM
Customizable features and seamless setup enhance security training
In my opinion, some of the most valuable features of Proofpoint's ZenGuide include the customization, allowing us to add our own branding and themes to the automated emails that are sent, as well as the training. The phishing simulations, from what I've seen so far, run pretty well. There's a significant amount of campaign options to choose from. I appreciate how customizable they are so that we can fine-tune it to specifically target things related to what we work on. The training content seems comparable based on what I've seen compared to other tools such as KnowBe4 ( /products/knowbe4-reviews ). The implementation of Proofpoint's ZenGuide has affected my IT team's workload regarding email security management, but not significantly. Most of these features seem fairly automated and easy to set up. For example, setting up a phishing campaign doesn't take too long, so it hasn't affected us substantially.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its pricing is good, and its performance is good when it works."
"From a learning management system admin perspective, it has a user-friendly interface, but the functionality is deep. So, you can automate people in and out of courses. It lowers the general admin of an LMS admin so that I can focus more on value-adding things for the organization I'm working with."
"It's very easy to design content and create training models within the app, so you don't always have to use a third-party tool to develop your e-learning."
"Its user interface is quite good. The platform is quite user-friendly. The UI/UX of the platform is very advanced, which helps in getting the users interested in the training."
"It incorporates the majority of the elements."
"This is a very scalable solution. We had over 10,000 students in our instance and their billing model makes scaling affordable to do."
"There is a couple of good features available, you can customize the dashboard, CSA, and home page. You can customize the solution to your business standards. SAP Litmos offers a library of 2,500 plus courses to premium members. They have a good library of pre-built courses. It's a variety of soft skill courses including management, and marketing. You can offer these courses to your students, which is excellent."
"Litmos has an excellent user interface. It's well designed and intuitive. It also has a great content engine. I'm one of the admins, so I create content in the system and use that to produce courses. We make our own training content and credit records. They recently added a new feature called the Course Content Creator, and I'm a big fan. I also like that Litmos lets you record online and face-to-face training so you can create what they call Instructor-led Training Events (ILT)."
"I would definitely recommend Proofpoint's ZenGuide to others, as I think the branding and the ability to add your own branding on all different avenues, through the email communications, training, simulations, and everything, is probably the biggest advantage I've seen so far."
"Most valuable is the SSO integration with our AD, so the users can employ our federation service to log in."
 

Cons

"The reporting function of SAP Litmos needs major improvements. The reports are not at par with other solutions on the market. It's not user-friendly or effective reporting which we can retrieve from other places."
"The reporting in Litmos could be improved. It is difficult to pull accurate reporting based on how the solution is set up and parameters are selected."
"The dashboards for this solution could be improved as they are not of the same standard and detail as those seen in Power BI. The graphics for the reporting could also be improved."
"The auto-assign feature that auto assigns courses to learners and puts them into a different learning path has had a bug for the last year and a half. My team has spent numerous hours trying to troubleshoot and fix that, but it's still broken. Until they fix that, it's going to be a higher admin burden for people to manage."
"The reporting could be improved. When we first subscribed to Litmos, it had a great reporting engine, but SAP altered it. Some of the changes have reduced the ability to extract reports from it. It's excellent for live data, but it can be tricky when I want to get a report."
"You cannot make a course optional, so if I assign a course to someone, the system assumes that they have to complete it."
"The solution lags in defined security parameters with only three predefined roles available."
"One feature that a few of my clients have been requesting is CPD. We should be able to capture CPD points for users within the system to be able to report on those."
"We would like to create reports for local IT leaders in a different way, more suitable for upper management."
 

Pricing and Cost Advice

"When we first purchased our subscription, we underestimated how many people we would have within a billing period. We had to adjust that in the first six months. I can't remember the exact numbers, but they charge a per user rate for a certain number, and you get a discount as the number of users goes up. It scales, which is a fairly reasonable way to build a pricing model."
"The solution is priced per user which can get expensive."
"I do not have any idea about the licensing, but I know that it is quite expensive."
"The pricing is really good. Its pricing is probably the most competitive I've seen for an LMS. If you need help with doing any type of custom design or customization, such as code design or anything like that with the site, then you have to use their people services, which would be an extra cost."
"It is priced per user license."
"If I have a domain and I want to link my custom domain to SAP Litmos, and if I want to remove the branding of the SAP Litmos, then they charge a large amount for it. It's not included in your subscription plan which we have purchased from them. In the last two to three years, we have never bought the custom domain. We have never linked our custom domain to SAP Litmos. The barrier for us is the high pricing. It is not a reasonable price."
"I don't know what the pricing model is at this point in time. I'm a consultant. The organizations that have purchased Litmos engage me to help them implement it, or Litmos engage me to be their external learning management system administrator. So, I don't see the rates, but based on the general comments that I've heard, it seems cost-effective and competitive with its competitors."
"There are three different pricing models. One is only to use the platform and to add your own learning material. The second plan includes the learning management system plus 2000 plus pre built courses on different areas including leadership, software skills, HR and IT related training. The third package allows you to integrate the system with tools such Salesforce or other CRMs."
"received very good pricing, as we are also working with the Proofpoint spam appliances."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
8%
Non Profit
6%
University
6%
Financial Services Firm
15%
Comms Service Provider
10%
Computer Software Company
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Is SAP Litmos expensive for eLearning?
I have used this for eLearning before, and considering how useful it was, the price was fair. Of course, you have to think of what you will need for your own training and how much you want to pay ...
Is it better to use your own courses or SAP Litmos’ native ones?
Obviously this highly depends on what you want to provide to your learners. If you seek to give them very specific eLearning, like if your company wants to educate employees or partners on your new...
How does SAP Litmos make eLearning more effective?
I think SAP Litmos makes eLearning effective because it's specifically created to closely follow the learning process and the progress of students, all the while giving you many tools and helpful ...
What needs improvement with Wombat Security Education Platform?
I do not have many recommendations for improvements for Proofpoint's ZenGuide right now. I am still fairly new to it, so I might find some recommendations as I use it more, but at the moment, I don...
What is your primary use case for Wombat Security Education Platform?
Our use cases for Proofpoint's ZenGuide involve training company-wide on security awareness, phishing, and running phishing simulations every quarter or so.
What advice do you have for others considering Wombat Security Education Platform?
I am not actually sure about the compliance enforcement capabilities of Proofpoint's ZenGuide, so I cannot comment on whether that has an impact. Based on my experience, I would rate Proofpoint's Z...
 

Also Known As

SAP Litmos, CallidusCloud Litmos
Proofpoint Security Awareness Training, Wombat Security Education Platform
 

Overview

 

Sample Customers

YouTube, Samsung, Coca Cola, Nowegian.com, Xero, Zumba, Sears, Build.com, UFC
Carnegie Mellon University, Royal Bank of Scotland, City of Garland, Texas
Find out what your peers are saying about Moodle, CYPHER LEARNING, SAP and others in Learning Management Systems (LMS). Updated: May 2025.
855,080 professionals have used our research since 2012.