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Litmos vs Proofpoint’s ZenGuide comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Litmos
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
11
Ranking in other categories
Learning Management Systems (LMS) (8th), Virtual Training (6th), eLearning (8th)
Proofpoint’s ZenGuide
Average Rating
8.0
Reviews Sentiment
2.7
Number of Reviews
3
Ranking in other categories
Security Awareness Training (3rd)
 

Mindshare comparison

Litmos and Proofpoint’s ZenGuide aren’t in the same category and serve different purposes. Litmos is designed for Learning Management Systems (LMS) and holds a mindshare of 2.0%, down 2.4% compared to last year.
Proofpoint’s ZenGuide, on the other hand, focuses on Security Awareness Training, holds 6.1% mindshare, up 3.2% since last year.
Learning Management Systems (LMS) Mindshare Distribution
ProductMindshare (%)
Litmos2.0%
Cornerstone Learn4.4%
Moodle4.2%
Other89.4%
Learning Management Systems (LMS)
Security Awareness Training Mindshare Distribution
ProductMindshare (%)
Proofpoint’s ZenGuide6.1%
KnowBe416.3%
Riot7.4%
Other70.2%
Security Awareness Training
 

Featured Reviews

Ashish_Bhatnagar - PeerSpot reviewer
IT Manager at Accounts NextGen
Useful training available, customizable, but security could improve
SAP Litmos need some improvement in the security functions. The security of the SAP Litmos is not up to the standard of the organizations because if you are hosting your content in SAP Litmos or any other LMS, then one of the major concerns for the company is to secure their training data to prevent the student from copying it. Additionally, we want to prevent students from sharing their logins with different users. In the last two to three years, there was not very much improvement in the security function of the SAP Litmos because students are easily able to copy the data from the online cloud to their desktop. They have to roll out some functions for which we can restrict, the copy-paste features in SAP Litmos itself. There must be some function through which we can restrict the number of views on the content. For example, if a student is accessing a post, then there should be some option to restrict the number of views on a post. If I want that student to have access to a specific topic a specific number of times, such as four or five times, then it would be a benefit for the administrators to secure their data. In this case, a student has a lesser possibility to share the login with multiple students if I restrict the number of views on a specific topic. They have to look at the copy and paste functions to secure them from being used in the data configuration. Restricting the number of views on a SCOM content or a video file. The overall integration could be improved, at this time they only support live webinars for Zoom and Go Webinar. Not every company uses these two applications, some companies use Zoho to deliver the training programs online. They should expand their integration with other applications. They can easily share the logins between multiple users. The security function is lacking. They have to work on the security functions of the SAP Litmos as a priority. The reporting function of SAP Litmos needs major improvements. The reports are not at par with other solutions on the market. It's not user-friendly or effective reporting which we can retrieve from other places.
EM
Project Manager at Fives Syleps
Has helped run awareness campaigns and phishing simulations but needs better multilingual support and user-level tracking
They have made good improvements, but there are still some limitations. For example, we have many entities and want each entity to have their own statistics. Additionally, in the fake phishing part, there is not one type for one language per campaign, as we have many languages. For running fake phishing campaigns, we are obliged to create specific campaigns for specific languages, and consolidation is not easy. It helps us make awareness activities, but it is not easy to evaluate the cybersecurity score for each user. If I take one user and compare their status six months ago to today, I want to know if their maturity score has increased or not. Proofpoint's ZenGuide has some limitations in that aspect. This function would be very important if implemented. It gives global statistics which is good, but sometimes we want to focus on each user, going through the company and groups. I want to know what a user's level was six months or one year ago compared to today across different cybersecurity activities in Proofpoint's ZenGuide. This includes monthly awareness, cybersecurity training, fake phishing campaigns, communication, and reporting malicious or suspicious emails. I want to have one score combining all these activities for each user to determine their global level. Having multi-language fake phishing campaigns would be beneficial. Currently, it is just one campaign per language, making consolidation difficult. In the future, for one campaign, the template should correctly assign the language type depending on the language used by the user.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This complete product is highly scalable. Licensing is not based on number of total users on the system but rather only on active users. Litmos only charge for the number of users engaged in training. This is what makes this solution ideal for scale."
"There is a couple of good features available, you can customize the dashboard, CSA, and home page, you can customize the solution to your business standards, and SAP Litmos offers a library of 2,500 plus courses to premium members with a good library of pre-built soft skill courses including management and marketing that you can offer to your students, which is excellent."
"Its user interface is quite good. The platform is quite user-friendly. The UI/UX of the platform is very advanced, which helps in getting the users interested in the training."
"There is a couple of good features available, you can customize the dashboard, CSA, and home page. You can customize the solution to your business standards. SAP Litmos offers a library of 2,500 plus courses to premium members. They have a good library of pre-built courses. It's a variety of soft skill courses including management, and marketing. You can offer these courses to your students, which is excellent."
"It's a viable option because LMS would entail a significant amount of support and maintenance, while this solution could be completed and understood in a week, with very little maintenance required."
"This complete product is highly scalable, as licensing is not based on the total number of users on the system but rather only on active users, so Litmos only charges for the number of users engaged in training, which is what makes this solution ideal for scale."
"Its pricing is good, and its performance is good when it works."
"The plug-and-play format can be deployed immediately which is unlike its competitors that take three to four months."
"I would definitely recommend Proofpoint's ZenGuide to others, as I think the branding and the ability to add your own branding on all different avenues, through the email communications, training, simulations, and everything, is probably the biggest advantage I've seen so far."
"Wombat has given our users a heightened sense of security awareness, and as a result, the click rate on phishing emails has dropped significantly."
"Most valuable is the SSO integration with our AD, so the users can employ our federation service to log in."
"Proofpoint's ZenGuide analytics provides many useful reports that we can access on the dashboard."
 

Cons

"You cannot make a course optional, so if I assign a course to someone, the system assumes that they have to complete it."
"They can really improve in the reporting area. While doing sessions, there are various types of reports, such as the attendance report or assessment report, and we can export the Excel dump of the report, but it is not that neat and clean and not that user-friendly in terms of the admin part."
"The solution lags in defined security parameters with only three predefined roles available."
"One feature that a few of my clients have been requesting is CPD. We should be able to capture CPD points for users within the system to be able to report on those."
"The rules are not very flexible in terms of administration. They have a predefined system with three standard rules that cannot be customized, modified, added, or removed."
"After using this solution for four years, and raising our challenges around functionality, we did not see any improvements."
"First of all, their issue resolution is really bad."
"You cannot make a course optional, so if I assign a course to someone, the system assumes that they have to complete it."
"We would like to create reports for local IT leaders in a different way, more suitable for upper management."
"For running fake phishing campaigns, we are obliged to create specific campaigns for specific languages, and consolidation is not easy."
 

Pricing and Cost Advice

"There are three different pricing models. One is only to use the platform and to add your own learning material. The second plan includes the learning management system plus 2000 plus pre built courses on different areas including leadership, software skills, HR and IT related training. The third package allows you to integrate the system with tools such Salesforce or other CRMs."
"I do not have any idea about the licensing, but I know that it is quite expensive."
"The pricing is really good. Its pricing is probably the most competitive I've seen for an LMS. If you need help with doing any type of custom design or customization, such as code design or anything like that with the site, then you have to use their people services, which would be an extra cost."
"This solution comes at a high price point. We also paid $4500 for a migration specialist from Litmos to assist in moving our content over. You are billed every month based on the number of users who have logged in and completed training."
"The solution is priced per user which can get expensive."
"I don't know what the pricing model is at this point in time. I'm a consultant. The organizations that have purchased Litmos engage me to help them implement it, or Litmos engage me to be their external learning management system administrator. So, I don't see the rates, but based on the general comments that I've heard, it seems cost-effective and competitive with its competitors."
"If I have a domain and I want to link my custom domain to SAP Litmos, and if I want to remove the branding of the SAP Litmos, then they charge a large amount for it. It's not included in your subscription plan which we have purchased from them. In the last two to three years, we have never bought the custom domain. We have never linked our custom domain to SAP Litmos. The barrier for us is the high pricing. It is not a reasonable price."
"It is priced per user license."
"received very good pricing, as we are also working with the Proofpoint spam appliances."
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Top Industries

By visitors reading reviews
Construction Company
14%
Computer Software Company
13%
Comms Service Provider
11%
Manufacturing Company
8%
Manufacturing Company
20%
Financial Services Firm
13%
Comms Service Provider
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise4
No data available
 

Questions from the Community

Is SAP Litmos expensive for eLearning?
I have used this for eLearning before, and considering how useful it was, the price was fair. Of course, you have to think of what you will need for your own training and how much you want to pay ...
Is it better to use your own courses or SAP Litmos’ native ones?
Obviously this highly depends on what you want to provide to your learners. If you seek to give them very specific eLearning, like if your company wants to educate employees or partners on your new...
How does SAP Litmos make eLearning more effective?
I think SAP Litmos makes eLearning effective because it's specifically created to closely follow the learning process and the progress of students, all the while giving you many tools and helpful ...
What needs improvement with Wombat Security Education Platform?
They have made good improvements, but there are still some limitations. For example, we have many entities and want each entity to have their own statistics. Additionally, in the fake phishing part...
What is your primary use case for Wombat Security Education Platform?
Proofpoint's ZenGuide is a solution that we have been working with for a long time. We use it each month for awareness, DMARC, and email security. Proofpoint's ZenGuide is used for the awareness co...
What advice do you have for others considering Wombat Security Education Platform?
We were trying to make comparisons between solutions to determine which would work better for our group. We have not yet used CyberGuru extensively; it was just for testing purposes. The metrics we...
 

Also Known As

SAP Litmos, CallidusCloud Litmos
Proofpoint Security Awareness Training, Wombat Security Education Platform
 

Overview

 

Sample Customers

YouTube, Samsung, Coca Cola, Nowegian.com, Xero, Zumba, Sears, Build.com, UFC
Carnegie Mellon University, Royal Bank of Scotland, City of Garland, Texas
Find out what your peers are saying about SAP, CYPHER LEARNING, Moodle and others in Learning Management Systems (LMS). Updated: March 2026.
885,444 professionals have used our research since 2012.