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Proofpoint Email Protection vs Proofpoint’s ZenGuide comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Proofpoint Email Protection
Ranking in Security Awareness Training
2nd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
51
Ranking in other categories
Email Security (3rd), Digital Risk Protection (3rd), Office 365 Protection (1st), Secure Email Gateway (SEG) (2nd)
Proofpoint’s ZenGuide
Ranking in Security Awareness Training
13th
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Security Awareness Training category, the mindshare of Proofpoint Email Protection is 8.9%, down from 14.0% compared to the previous year. The mindshare of Proofpoint’s ZenGuide is 4.2%, up from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Awareness Training
 

Featured Reviews

AhmedRamadan - PeerSpot reviewer
Optimize email security with effective sandboxing and auto Pull for quarantine
Proofpoint is used as an email security gateway for big enterprises, primarily for their on-premises servers. Many customers also use it alongside Office 365 Proofpoint offers a complete solution for email security with features like DLP, email archiving, and encryption. The most valuable…
TZ
Improves employees' security awareness, integrates with AD, and user synchronization works well
As we have to report the results of each training to different recipients, it will be very helpful when the reporting system is improved. We would like to create reports for local IT leaders in a different way, more suitable for upper management. We need to have archive functions for older training in order to satisfy requests from local regulators.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the option to edit the inbound security."
"Proofpoint Email Protection offers an additional layer of protection compared to other brands like Microsoft, Mimecast, and Barracuda. While these major companies excel at detecting malicious attachments, the solution goes further by analyzing the context of emails, allowing for more nuanced decision-making."
"A one-stop shop for email protection"
"Provides better control over emails, especially those sent via Office 365 on the cloud."
"The Tap and Trap features. They are the best features."
"It's the top choice because no company can operate without security. Ensuring email protection is a major priority for any organization when building its infrastructure."
"The most valuable features are the business email compromise protection and targeted attack prevention."
"Proofpoint Email Protection is the best solution from the perspective of email security."
"Most valuable is the SSO integration with our AD, so the users can employ our federation service to log in."
 

Cons

"The support team was a bit slow."
"You only receive one model in Proofpoint Email Protection and the other ones you have to purchase at a high price. There should be more available with the solution and additional models should be less expensive."
"The product's deployment is complex and requires technical knowledge."
"They do not have an on-demand scan for the internal viruses and internal users, and they don't have a scan for the exchange server against viruses and spam as Symantec does."
"The Secure Mail aspect should have an Outlook add-in, instead of an external dashboard that outside users have to access."
"Proofpoint Email Protection has a new approach to email security with its API feature. Currently, it only works with Office 365. In the future, it would be beneficial if it also works with Gmail, as Check Point is currently the only brand that has API email security for Gmail. It would be beneficial if Proofpoint Email Protection could add this integration, they would be more competitive with other vendors."
"The stability and UI are the two areas of the solution with certain shortcomings that need improvement."
"The incident reporting on offer needs to be improved. It's lacking right now. It should be on the platform somewhere."
"We would like to create reports for local IT leaders in a different way, more suitable for upper management."
 

Pricing and Cost Advice

"Proofpoint is fairly expensive."
"It is on a yearly basis. Their floor for SMB doesn't matter. The user count is 100 users and below at $2,500 a year. Its cost is higher than other solutions. It is probably about 20% to 30% higher than what you would get with Microsoft. There are no additional costs. All costs are factored in. It can be improved pricing-wise so that it is affordable for the SMB market."
"I rate the price of Proofpoint Email Protection a four out of five."
"Proofpoint Email Protection has comparable pricing."
"I rate the product price a seven on a scale of one to ten, where one is low price and ten is high price."
"It is expensive."
"The licensing is basically $8/user."
"We sell annual licenses for this solution."
"received very good pricing, as we are also working with the Proofpoint spam appliances."
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Top Industries

By visitors reading reviews
Educational Organization
27%
Computer Software Company
12%
Financial Services Firm
8%
Manufacturing Company
7%
Financial Services Firm
21%
Comms Service Provider
11%
Computer Software Company
10%
Legal Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Proofpoint Email Protection?
In terms of pricing, it is okay compared to others. I would say it is normal. Additional costs do come in, but it enhances security.
What needs improvement with Proofpoint Email Protection?
In terms of improvement, the price could be better. Additionally, more security could be implemented.
Ask a question
Earn 20 points
 

Also Known As

Proofpoint Enterprise Protection, Cofense PhishMe, Proofpoint Digital Protection
Proofpoint Security Awareness Training, Wombat Security Education Platform
 

Overview

 

Sample Customers

Blocket, University of Waterloo, Lincoln Memorial University, WellSpan Health, U-Haul, Carestream Health, Westinghouse
Carnegie Mellon University, Royal Bank of Scotland, City of Garland, Texas
Find out what your peers are saying about KnowBe4, Proofpoint, Sophos and others in Security Awareness Training. Updated: April 2025.
849,686 professionals have used our research since 2012.