Try our new research platform with insights from 80,000+ expert users

LastPass Business vs Moogsoft comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.5
Users experienced positive ROI with LastPass by increasing productivity, reducing support calls, and improving security through streamlined password management.
Sentiment score
4.2
Users report reduced incident resolution time, improved alert management, cost savings, faster troubleshooting, enhanced collaboration, and quicker root cause analyses.
ROI depends on how we integrate our IT operations with Moogsoft, as it can reduce our workload, downtime, and resolution time effectively, ultimately delivering better solutions based on mean time to resolution.
L1 Analyst at HCLTech
 

Customer Service

Sentiment score
5.0
Enterprise users experience prompt responses but face reliability and communication issues, with inconsistent technical assistance and access management challenges.
Sentiment score
5.8
Moogsoft support improved post-Dell acquisition, though response times and admin features need enhancement, and time zone issues persist.
 

Scalability Issues

Sentiment score
6.2
Opinions on LastPass Business scalability vary, with performance issues and feature needs cited alongside successful integrations and permissions.
Sentiment score
7.0
Moogsoft offers scalable, cloud-hosted services praised for managing large user bases, with room for improved user-friendly features.
 

Stability Issues

Sentiment score
6.6
LastPass Business is generally reliable despite occasional stability issues, with two-factor authentication enhancing security and accessibility.
Sentiment score
7.3
Moogsoft offers stable performance, managing high-loads effectively with minimal issues, though occasional bugs are quickly addressed.
Sometimes Moogsoft experiences stability issues due to bugs or internal problems, leading to downtime.
L1 Analyst at HCLTech
 

Room For Improvement

LastPass Business struggles with inefficiencies in resource management, security features, and user functionality, prompting calls for enhanced capabilities.
Moogsoft users want better API integration, predictive analytics, dashboards, multi-cloud support, and enhanced AI-driven IT operations features.
Introducing machine learning and AI features would enhance Moogsoft, streamlining IT operations, incident detection, and response management.
L1 Analyst at HCLTech
I would like to see Moogsoft improve on coming up with some agentic solutions for whatever they have been able to automate.
CTO at a tech services company with 10,001+ employees
 

Setup Cost

Enterprise buyers have mixed views on LastPass Business pricing due to recent increases, but appreciate flexibility and holistic value.
Moogsoft's AI ops solution is affordable and flexible, offering competitive pricing with various licensing options compared to competitors.
If you compare Moogsoft's pricing with some of the other combined solutions, they are not very cheap, but I don't think they are at the top end of the market either.
CTO at a tech services company with 10,001+ employees
 

Valuable Features

LastPass Business offers extensive password management features emphasizing security, user friendliness, and integrations for efficient enterprise use.
Moogsoft enhances IT operations using AI for noise reduction, event correlation, and improved incident response with collaborative alert management.
Moogsoft offers various benefits, including incident response, reduced noise alert fatigue, increased availability and uptime, helping companies gain a better understanding of their IT environment, proactively addressing issues, and improving services.
L1 Analyst at HCLTech
The AIOps capabilities in Moogsoft, which it brings in with multiple data source support, are the most valuable features.
CTO at a tech services company with 10,001+ employees
 

Categories and Ranking

LastPass Business
Ranking in AIOps
27th
Average Rating
7.4
Reviews Sentiment
6.3
Number of Reviews
12
Ranking in other categories
Single Sign-On (SSO) (21st), Enterprise Password Managers (18th)
Moogsoft
Ranking in AIOps
13th
Average Rating
7.6
Reviews Sentiment
5.1
Number of Reviews
17
Ranking in other categories
IT Infrastructure Monitoring (25th), IT Operations Analytics (6th)
 

Mindshare comparison

As of January 2026, in the AIOps category, the mindshare of LastPass Business is 0.7%, up from 0.2% compared to the previous year. The mindshare of Moogsoft is 3.0%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AIOps Market Share Distribution
ProductMarket Share (%)
Moogsoft3.0%
LastPass Business0.7%
Other96.3%
AIOps
 

Featured Reviews

MK
Senior Systems Analyst/Administrator at a agriculture with 1-10 employees
Straightforward to set up, good support, intuitive to use, and offers good value for the cost
The most valuable feature is being able to use a single master password to access all of your other passwords. One feature that is really important to us is the ability to create secure notes. In our scenario, these are notes such as how to get some of our devices on the network. They are processes and procedures that we don't want anybody else to see, especially within the IT department. It's a small department and we have very many processes that we use, but not on a daily basis, so we aren't going to remember them. By using LastPass and secure notes, we can go back to those notes in a secure fashion and remind ourselves how to do certain things. For instance, how to create a test database for accounting, which is something that we do once a year. We don't want that to be out in a non-secure fashion, where somebody in the public can see it.
MA
L1 Analyst at HCLTech
Effective monitoring and efficient alert management streamline operations
Machine learning works based on past collected data, so we can develop a system that functions as an automated bot using this data. With the use of AI technologies such as ChatGPT and other Gen AI solutions, if we combine these with machine learning tools, it will lead to increased efficiency and reduced processing time in application systems. I work on the backend to address any issues with Moogsoft, such as URL access problems or credential bugs, ensuring everything operates smoothly. The advantage of Moogsoft is that it consolidates various alerts into one monitoring tool, which reduces time and allows for real-time and anomaly detection, while its disadvantage includes limited built-in observability and complex setup requirements. On a scale of 1-10, I rate Moogsoft a 9.
report
Use our free recommendation engine to learn which AIOps solutions are best for your needs.
881,082 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
University
9%
Manufacturing Company
9%
Financial Services Firm
9%
Computer Software Company
8%
Financial Services Firm
16%
Computer Software Company
10%
Comms Service Provider
7%
Transportation Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Large Enterprise7
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise12
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about Moogsoft?
Incident management is streamlined with Moogsoft. One standout feature is its unique situation-creation capability, differentiating it from other fault management tools. While other tools typically...
What is your experience regarding pricing and costs for Moogsoft?
If you compare Moogsoft's pricing with some of the other combined solutions, they are not very cheap, but I don't think they are at the top end of the market either.
What needs improvement with Moogsoft?
I would like to see Moogsoft improve on coming up with some agentic solutions for whatever they have been able to automate.
 

Also Known As

LastPass Enterprise, Lastpasss Teams
No data available
 

Overview

 

Sample Customers

Deakin University, Duke University, Code.org, Influitive, PeopleKeys, SMA Technologies, Skynamo
RetailNext
Find out what your peers are saying about LastPass Business vs. Moogsoft and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.