KiSSFLOW vs SoftExpert BPM comparison

KiSSFLOW and SoftExpert are both solutions in the Business Process Management (BPM) category. KiSSFLOW is ranked #37, while SoftExpert is ranked #57. KiSSFLOW holds a 0.6% mindshare in BPM, compared to SoftExpert’s 0.3% mindshare. Additionally, 92% of KiSSFLOW users are willing to recommend the solution, compared to 100% of SoftExpert users who would recommend it.

KiSSFLOW

Read 12 KiSSFLOW reviews

1,118 Views
481 Comparison Views

92% willing to recommend

SoftExpert BPM

Read 2 SoftExpert BPM reviews

245 Views
245 Comparison Views

100% willing to recommend

KiSSFLOW

SoftExpert BPM

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

KiSSFLOW and SoftExpert BPM compete in the business process management category. KiSSFLOW has the upper hand in ease of use and initial cost, while SoftExpert BPM wins in feature richness and long-term benefits.

Features: KiSSFLOW offers user-friendly workflow automation, integration capabilities, and scalability. SoftExpert BPM provides robust process modeling, compliance management, and risk assessment tools.

Ease of Deployment and Customer Service: KiSSFLOW's cloud-based deployment enables quick implementation with minimal IT involvement and responsive customer service. SoftExpert BPM's on-premise options may lead to more intricate deployment but are supported by a skilled support team.

Pricing and ROI: KiSSFLOW has a competitive pricing structure with lower initial costs, attractive to budget-conscious organizations seeking quick ROI. SoftExpert BPM, with higher upfront costs, offers substantial long-term benefits and comprehensive features providing significant ROI over time.

To learn more, read our detailed KiSSFLOW vs. SoftExpert BPM Report (Updated: September 2025).

Buyer's Guide

KiSSFLOW vs. SoftExpert BPM

September 2025

Download the complete report

Helped 869,566 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

KiSSFLOW

Ranking in Business Process Management (BPM)

37th

Average Rating

8.6

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Business Performance Management (30th), Rapid Application Development Software (28th), Low-Code Development Platforms (25th)

SoftExpert BPM

Ranking in Business Process Management (BPM)

57th

Average Rating

10.0

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Business Process Management (BPM) category, the mindshare of KiSSFLOW is 0.6%, up from 0.4% compared to the previous year. The mindshare of SoftExpert BPM is 0.3%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Market Share Distribution
Product	Market Share (%)
KiSSFLOW	0.6%
SoftExpert BPM	0.3%
Other	99.1%

Business Process Management (BPM)

Featured Reviews

Julius Jagdon

Business Tools at Motorola Solutions

The tool is intuitive to use and, through automation, has been a real time-saver

When there are multiple steps or if there's a disconnect when creating the ticket, it could be a problem for the user. For example, our RSN needs to approve the ticket first before it's moved to the next person rather than having them all grouped. It would be better if we could see all the tickets grouped at the same time.

Read full review

Andrea González

Business Consultant at ITIS

Quick deployment, high availability, and easy to use

We are using SoftExpert BPM for document management, workflow, and forms The solution has helped us have access to documents and processes, such as analytics and forms. The most valuable feature of SoftExpert BPM is its ease of use. The form in SoftExpert BPM should improve. I have been using…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like the forms which help us to get information."

"The flexibility and speed in modifying and creating processes are great features. If we have a process in mind, we can usually create it within ten minutes."

"The most valuable feature is the performance."

"The best thing is the no-code part. Even a person without experience with the coding language can easily understand and build the processes."

"The user interface is very, very good."

"Kissflow has reduced the bottleneck around getting approval for certain items in the company."

"I work in HR and am fond of automation. I like the tool's email automation and integration with Outlook."

"The best thing about KiSSFLOW is that we can do virtual approvals."

More KiSSFLOW pros

"The most valuable feature of SoftExpert BPM is its ease of use."

"A complete project management suite in one integrated package."

Cons

"One area where I believe Kissflow can be improved is customization."

"KiSSFLOW needs to improve its integration."

"They should increase their marketplace with existing tools so that connections are directly through connectors instead of API integrations."

"If Kissflow can help users to be able to organize the company manuals and information, the blogs, and everything into one resource, that would be awesome."

"Some of the tool's fields only accept certain types of text. The input fields are inflexible."

"There is a lag in the delay between API calls."

"When there are multiple steps or if there's a disconnect when creating the ticket, it could be a problem for the user."

"There is room for improvement in terms of stability."

More KiSSFLOW cons

"It could do more to use all the data it collects to intelligently manage the user experience."

"The form in SoftExpert BPM should improve."

Pricing and Cost Advice

"The license is very expensive."

"Kissflow's licensing cost is lower than other products. However, the contract has changed with the second version they have given us, which is the low-code one."

"The product costs $15 per user per month."

"Your company must subscribe to the solution if you create a business account."

"This is an affordable product and everything is included in the subscription."

"The price of SoftExpert BPM is not expensive."

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869,566 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

14%

Computer Software Company

10%

Manufacturing Company

Government

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	3
Large Enterprise	6

No data available

Comparisons

ServiceNow vs KiSSFLOW

Compared 16% of the time

Microsoft Power Apps vs KiSSFLOW

Compared 13% of the time

Nintex Process Platform vs KiSSFLOW

Compared 11% of the time

Camunda vs KiSSFLOW

Compared 11% of the time

Oracle Application Express (APEX) vs KiSSFLOW

Compared 10% of the time

More KiSSFLOW Competitors

SAP Signavio Process Manager vs SoftExpert BPM

Compared 100% of the time

More SoftExpert BPM Competitors

Product Reports

Buyer's Guide

KiSSFLOW

September 2025

Download KiSSFLOW product report

Buyer's Guide

Business Process Management (BPM)

October 2025

Download SoftExpert BPM product report

Overview

KiSSFLOW understands that you know how to solve your office chaos problems better than anyone else. That’s why they created a cloud-based platform to help business leaders create, modify, and use automated business applications. You can make each application with beautiful, easy-to-use, and modern technology. You get the functionality of high-end BPM software with no coding or complicated mapping required, so you don’t have be a programmer to create amazing applications.

KiSSFLOW

SoftExpert is a market leader in software and services for enterprise-wide business process improvement and compliance management, providing the most comprehensive application suite to empower organizations to increase business performance at all levels and to maximize industry-mandated compliance and corporate governance programs.

SoftExpert

Sample Customers

KiSSFLOW has 1.3 million users and 10,000+ customers across 121 countries. The people who get the most out of KiSSFLOW are business leaders like department heads, senior managers, and process owners who want to automate repetitive processes. These people can set up and modify the application on their own. The interface is simple so that all the users in the organization can utilize it through the web application, mobile apps (iOS and Android), smart actions on Gmail, and email notifications. Notable companies are Royal Caribbean, Dominos, Motorola, Danone, The Telegraph, Michelin, and PepsiCo.

Coca Cola, CRODA, CSN, Abril, Midea Carrier

Buyer's Guide

KiSSFLOW vs. SoftExpert BPM

September 2025

Free Report: KiSSFLOW vs. SoftExpert BPM

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