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Kaspersky TOTAL Security for Business vs Norton Small Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Users praised significant cost savings, improved cybersecurity, efficient threat detection, ease of deployment, and high return on investment with Kaspersky TOTAL Security.
Sentiment score
8.6
Norton Small Business reduces security threat downtime, enhancing productivity, efficiency, and ROI by allowing focus on critical tasks.
 

Customer Service

Sentiment score
4.8
Kaspersky TOTAL Security for Business is praised for its knowledgeable, efficient, and courteous customer service available at various hours.
Sentiment score
8.1
Norton Small Business's technical support is rated excellent for its efficiency, helpfulness, and responsiveness, though some see room for improvement.
 

Scalability Issues

Sentiment score
7.5
Kaspersky TOTAL Security for Business is scalable, integrates easily, performs stably, and offers customizable, centralized control for diverse environments.
Sentiment score
8.1
Norton Small Business is highly scalable, allowing easy license expansion and adaptability for diverse business sizes and device platforms.
 

Stability Issues

Sentiment score
8.9
Kaspersky TOTAL Security for Business is praised for its stability, efficiency, and reliable protection, offering consistent and dependable operation.
Sentiment score
8.2
Norton Small Business is highly rated for its stability, with minor password manager issues on mobile devices.
 

Room For Improvement

Kaspersky TOTAL Security for Business needs performance speed improvement, simpler setup, more responsive support, and clearer documentation for advanced features.
Norton Small Business requires better pricing, enhanced features, and fewer notifications to improve user experience and market availability.
 

Setup Cost

<p>Kaspersky TOTAL Security for Business provides comprehensive enterprise protection with robust features, but it can be resource-intensive.</p>
Norton Small Business offers affordable yearly licenses but frequent upsells for additional features can be a drawback for some.
 

Valuable Features

Kaspersky TOTAL Security is praised for robust malware protection, ease of management, and comprehensive encryption, with strong support and detailed reporting.
Norton Small Business offers comprehensive virus protection, secure features, multi-platform compatibility, and 24/7 support via a user-friendly dashboard.
 

Categories and Ranking

Kaspersky TOTAL Security fo...
Ranking in Endpoint Protection Platform (EPP)
48th
Average Rating
8.0
Reviews Sentiment
6.2
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Norton Small Business
Ranking in Endpoint Protection Platform (EPP)
32nd
Average Rating
8.6
Reviews Sentiment
7.7
Number of Reviews
9
Ranking in other categories
Cloud Backup (41st), SSL VPN (11th)
 

Mindshare comparison

As of January 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Kaspersky TOTAL Security for Business is 0.4%, up from 0.2% compared to the previous year. The mindshare of Norton Small Business is 1.9%, down from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Norton Small Business1.9%
Kaspersky TOTAL Security for Business0.4%
Other97.7%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ZA
Information security engineer at PricewaterhouseCoopers
Provides a user-friendly experience compared to other endpoint security solutions and excellent real-time threat protection but poor customer service and support
I appreciate the user interface (UI/UX). Kaspersky provides a user-friendly experience compared to other endpoint security solutions. Additionally, Kaspersky offers a large number of robust default policies, such as USB blockage. I really like this feature. Kaspersky provides excellent real-time threat protection. Your main database server is connected to the Kaspersky server, preventing zero-day exploits, advanced threats, and APTs (Advanced Persistent Threats). This protects your confidential data. Importantly, Kaspersky now uses signature-less technology, a crucial feature for combatting modern viruses, malware, and threats that have evolved beyond traditional signature-based detection. Before 2011, endpoint security worked on signature-based detection. Kaspersky is working on signature-less technology, so I really like that.
William_Bowers - PeerSpot reviewer
CEO at Evise.ai
Provides a secure and hassle-free environment
One area where Norton 360 could improve is the constant push for upselling. The notifications urging me to buy additional services, like dark web monitoring or a secure browser, can be overwhelming. It feels like they are trying to sell me more than I actually need. I would prefer a more straightforward approach where essential features are included in the base license without constant prompts to purchase extras. While notifications about actions taken for my security are good, they could be more informative, letting me know exactly what they did to protect me without the upsell pitches. Simplifying the user experience and providing clearer information about the actions taken would make Norton 360 more user-friendly for me.
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Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
879,422 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
18%
Comms Service Provider
16%
Outsourcing Company
11%
Retailer
6%
Comms Service Provider
10%
Computer Software Company
9%
Manufacturing Company
9%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Large Enterprise2
 

Questions from the Community

What do you like most about Kaspersky TOTAL Security for Business?
Kaspersky offers a large number of robust default policies, such as USB blockage. I really like this feature.
What is your experience regarding pricing and costs for Kaspersky TOTAL Security for Business?
As a technical engineer, I am not involved in handling pricing and budgeting, which are managed by another department. There have been no extra expenses involved in the standard licensing fee.
What needs improvement with Kaspersky TOTAL Security for Business?
The deployment process could be clarified, specifically around the ability to push the security application to clients from the central servers, as we faced issues with this. Additionally, having s...
What do you like most about Norton 360?
The product offers all the essential licenses compatible with Windows, Mac OS, and mobile platforms.
What is your experience regarding pricing and costs for Norton 360?
I have a yearly licensing plan. The cost is not that high. The solution is cost-effective.
 

Overview

Find out what your peers are saying about Kaspersky TOTAL Security for Business vs. Norton Small Business and other solutions. Updated: December 2025.
879,422 professionals have used our research since 2012.