Sophos EPP Suite and Kaspersky Endpoint Detection and Response Optimum compete in the endpoint protection category. While Sophos is appreciated for its support and pricing, Kaspersky is favored for its feature set.
Features: Sophos EPP Suite is praised for ease of use, robust malware protection, and comprehensive support. Kaspersky Endpoint Detection and Response Optimum stands out for advanced threat analysis, automatic remediation, and a superior feature set.
Room for Improvement:Sophos EPP Suite could improve system performance, reduce false positive rates, and enhance integration capabilities. Kaspersky users highlight the need for better integration, more intuitive navigation, and less critical room for improvement suggestions.
Ease of Deployment and Customer Service:Sophos EPP Suite is commended for a straightforward installation process and responsive customer service. Kaspersky Endpoint Detection and Response Optimum garners positive feedback for deployment with a steeper learning curve, both providing strong customer support with a slight preference towards Sophos for quicker resolution times.
Pricing and ROI: Sophos EPP Suite is noted for competitive pricing and good ROI. Kaspersky Endpoint Detection and Response Optimum is perceived as more expensive but worth the cost due to advanced features, with users reporting higher ROI satisfaction validating its premium pricing.
I have observed value for money from Kaspersky Endpoint Detection and Response Optimum.
Compared to other solution providers, the responses are not very clear when we need support.
We usually solve issues ourselves due to our experience, as paid support is not used.
I rate the technical support between seven and eight out of ten for Kaspersky.
I rate Sophos support as excellent, giving it a ten out of ten.
They have introduced a dedicated role called Technical Account Manager (TAM) for every partner.
The Sophos people here in South Africa are very helpful.
It is very easy for me to scale.
Currently, I find it good and easily scalable.
Kaspersky Endpoint Detection and Response Optimum is scalable for my environment.
The solution is highly stable, scoring more than nine in terms of protection.
Kaspersky Endpoint Detection and Response Optimum is stable.
To increase the benefits of the product, Managed Detection and Response (MDR) service from Kaspersky should be included.
The uninstallation needs better handling, specifically with automatic license deletions.
SonicWall can integrate with other products such as Sophos, SentinelOne, and several others, but not with Kaspersky.
The enterprise integration is very poor, requiring a lot of manual work.
Users have noted that daily upload limits per device, overall data lake storage capacity tied to licenses, and daily API query limits can be restrictive.
I think there should be templates in place so I do not have to make everything from scratch; having templates for NATing, de-NATing, and LAN to WAN rules would save us time.
Kaspersky is very cheap compared to solutions like CrowdStrike or other vendors.
The value from Kaspersky is very good, especially since we recently got a special deal.
Kaspersky Endpoint Detection and Response Optimum is reasonably priced for the market.
The cost is reasonable and cheaper than other alternatives.
It fulfills security and protection requirements against newly discovered malware, especially ransomware attacks.
Threat Response Automation in Kaspersky Endpoint Detection and Response Optimum is quite effective for enhancing security.
In the past month, we encountered an unknown type of malware, but the behavior was sufficient for Kaspersky to isolate the network based on this behavior, which proved very efficient.
Key features for comprehensive detection and prevention include advanced threat prevention, ransomware protections, exploit prevention, and AI-powered detections.
Web filtering helps provide protection by allowing me to block unwanted and unauthorized websites from Sophos EPP Suite, which helps prevent unauthorized intrusion, thus keeping our organization servers secure.
With the reseller management, I can manage multiple clients without having to log in to each client.
| Product | Market Share (%) |
|---|---|
| Sophos EPP Suite | 1.0% |
| Kaspersky Endpoint Detection and Response Optimum | 0.9% |
| Other | 98.1% |
| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 6 |
| Large Enterprise | 6 |
| Company Size | Count |
|---|---|
| Small Business | 44 |
| Midsize Enterprise | 7 |
| Large Enterprise | 14 |
Kaspersky Endpoint Detection and Response (EDR) Optimum delivers straightforward defense-in-depth against complex and advanced threats with no additional overheads. Use automated and 'single-click' responses so you can ensure every last piece of the threat is rooted out of your system.
We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
