Sophos EPP Suite and Kaspersky Endpoint Detection and Response Optimum compete in the endpoint protection category. While Sophos is appreciated for its support and pricing, Kaspersky is favored for its feature set.
Features: Sophos EPP Suite is praised for ease of use, robust malware protection, and comprehensive support. Kaspersky Endpoint Detection and Response Optimum stands out for advanced threat analysis, automatic remediation, and a superior feature set.
Room for Improvement:Sophos EPP Suite could improve system performance, reduce false positive rates, and enhance integration capabilities. Kaspersky users highlight the need for better integration, more intuitive navigation, and less critical room for improvement suggestions.
Ease of Deployment and Customer Service:Sophos EPP Suite is commended for a straightforward installation process and responsive customer service. Kaspersky Endpoint Detection and Response Optimum garners positive feedback for deployment with a steeper learning curve, both providing strong customer support with a slight preference towards Sophos for quicker resolution times.
Pricing and ROI: Sophos EPP Suite is noted for competitive pricing and good ROI. Kaspersky Endpoint Detection and Response Optimum is perceived as more expensive but worth the cost due to advanced features, with users reporting higher ROI satisfaction validating its premium pricing.
I have observed value for money from Kaspersky Endpoint Detection and Response Optimum.
We usually solve issues ourselves due to our experience, as paid support is not used.
I rate the technical support between seven and eight out of ten for Kaspersky.
They have introduced a dedicated role called Technical Account Manager (TAM) for every partner.
The Sophos people here in South Africa are very helpful.
It is very easy for me to scale.
Currently, I find it good and easily scalable.
Kaspersky Endpoint Detection and Response Optimum is scalable for my environment.
The solution is highly stable, scoring more than nine in terms of protection.
Kaspersky Endpoint Detection and Response Optimum is stable.
The uninstallation needs better handling, specifically with automatic license deletions.
To increase the benefits of the product, Managed Detection and Response (MDR) service from Kaspersky should be included.
Occasionally, I encounter connection problems, and the signal is not very good.
The enterprise integration is very poor, requiring a lot of manual work.
Users have noted that daily upload limits per device, overall data lake storage capacity tied to licenses, and daily API query limits can be restrictive.
Kaspersky is very cheap compared to solutions like CrowdStrike or other vendors.
Kaspersky Endpoint Detection and Response Optimum is reasonably priced for the market.
The value from Kaspersky is very good, especially since we recently got a special deal.
The cost is reasonable and cheaper than other alternatives.
It fulfills security and protection requirements against newly discovered malware, especially ransomware attacks.
Threat Response Automation in Kaspersky Endpoint Detection and Response Optimum is quite effective for enhancing security.
The automated response feature is particularly useful, quarantining threats based on their severity.
Key features for comprehensive detection and prevention include advanced threat prevention, ransomware protections, exploit prevention, and AI-powered detections.
With the reseller management, I can manage multiple clients without having to log in to each client.
Kaspersky Endpoint Detection and Response (EDR) Optimum delivers straightforward defense-in-depth against complex and advanced threats with no additional overheads. Use automated and 'single-click' responses so you can ensure every last piece of the threat is rooted out of your system.
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