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Kaspersky Endpoint Detection and Response Expert vs WatchGuard Firebox comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.7
Fortinet FortiGate offers cost-effective security with quick deployment, improving efficiency, reducing downtime, and providing a strong return on investment.
Sentiment score
3.5
Kaspersky Endpoint offers positive ROI, especially for medium-sized businesses, enhancing data security and client confidence.
Sentiment score
7.4
WatchGuard Firebox enhances efficiency and security, offering cost savings and improved network control, boosting return on investment.
Clients are now comfortable and not wasting productive hours on IT support.
The automation part is giving us a cost benefit and speed; we can react faster.
It's a very useful tool to mitigate and protect your enterprise.
 

Customer Service

Sentiment score
6.4
Fortinet FortiGate support is mostly praised for responsiveness and knowledge, though inconsistencies exist in complex cases or regions.
Sentiment score
5.6
Kaspersky support varies in effectiveness; premium support offers faster response, while others face delays and prefer local assistance.
Sentiment score
7.2
WatchGuard Firebox support is praised for quick, knowledgeable service, though some delays occur in different time zones.
They offer very accurate solutions.
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
I would rate the technical support for Fortinet FortiGate a ten out of ten.
From my perspective, the local team and the support team of Kaspersky Endpoint Detection and Response Expert need to be more accurate and more responsible.
Kaspersky supports us; when we and the analyst with Kaspersky grade it, we are almost prepared to respond to our questions with my team.
I haven't used technical support from Kaspersky extensively, but I can rate it as good, around eight out of ten.
On a scale of one to 10, I would rate the technical support of the WatchGuard Firebox a 10.
The technical support is good.
 

Scalability Issues

Sentiment score
7.0
Fortinet FortiGate offers scalability and easy integration for diverse environments, catering to businesses from small to large enterprises.
Sentiment score
6.7
Kaspersky Endpoint Detection and Response Expert is scalable, supporting various enterprise sizes with potential third-party integrations for high availability.
Sentiment score
8.1
WatchGuard Firebox is scalable for various needs, with upgrading options, though choices affect its scalability and performance.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
If we're going for more concurrent users, we need to change the entire box.
I find the WatchGuard Firebox scalable, as it's easy to change configurations from this product to another one.
 

Stability Issues

Sentiment score
7.5
Fortinet FortiGate is highly stable and reliable, excelling in continuous operation with effective network management, despite occasional update issues.
Sentiment score
6.1
Kaspersky Endpoint Detection and Response Expert is highly rated for its stability and reliable protection despite minor console issues.
Sentiment score
8.6
WatchGuard Firebox is highly stable and reliable, with few issues, frequent updates, and high user satisfaction ratings.
We're experiencing 99.999% availability consistently.
I would rate the stability of Fortinet FortiGate a ten out of ten.
Currently, we are experiencing a general outage of one of the main internet service providers of the Dominican Republic, and we have not been impacted in our operations because with SD-WAN, we have another internet service provider and we are working with the second WAN connection without any disruption.
I haven't found any issues with this particular solution, and there's no room for improvement for Kaspersky Endpoint Detection and Response Expert.
Stability issues are not complex due to the easy Quadrigia method in the console.
 

Room For Improvement

Users express concern over Fortinet FortiGate's interface stability, functionality, performance issues, and call for improved support and features.
Kaspersky EDR Expert requires UI improvement, better cloud integration, resource efficiency, wider OS support, and more affordable pricing.
WatchGuard Firebox needs a modern interface, better integration, enhanced features, and competitive pricing to improve user experience and marketability.
Investing in a solution that can accommodate such growth would be more cost-effective than repeatedly purchasing new hardware.
While Fortinet claims to offer a comprehensive network solution, it falls short in addressing computer application issues, particularly server security.
When considering Sophos XG, which we also use, the logging and reporting functionality is notably more efficient.
Deployment with the console directly, without depending on other workers to deploy the agents, would be beneficial.
Compared to my previous product, Kaspersky Endpoint Detection and Response Expert is not up to the mark; it's below my rating.
It should include zero-time protection.
The cost for renewal after three years is 75% of the hardware cost, which is a significant problem.
When implementing a rule using a group of IPs, it is not possible to do that directly.
The WatchGuard Firebox has certain features, but the challenge is that we have some clients who don't have a network or are only mobile users, which leads us to think the future is in SASE products, not in the WatchGuard Firebox.
 

Setup Cost

Fortinet FortiGate offers high initial costs but competitive pricing, valued features, and flexible licensing compared to competitors.
Kaspersky EDR Expert is competitively priced for medium to large enterprises but may be costly for smaller companies.
WatchGuard Firebox offers cost-effective pricing, especially for multi-year plans, with discounts and value for budget-conscious enterprises.
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
It offers cost savings as it is generally cheaper than the competition.
It is about 20% cheaper.
The pricing is nominal when we compare it with other solutions.
Compared to other products, the pricing for Kaspersky Endpoint Detection and Response Expert is almost the same.
When we tried to renew the Palo Alto license, the cost was beyond any reasonable range.
It's expensive us here.
I have faced challenges with the WatchGuard Firebox regarding price since we work with customers who use the Stormshield product, which is less expensive and French-made.
 

Valuable Features

Fortinet FortiGate offers robust, affordable security with user-friendly interface, centralized management, and efficient SD-WAN capabilities.
Kaspersky Endpoint Detection and Response Expert provides advanced threat detection, strong protection, and affordability, ideal for financial institutions.
WatchGuard Firebox offers user-friendly setup, robust security, excellent tech support, and scalable performance with comprehensive management features.
In terms of security, we have not experienced any security flaws or loopholes, and it has proven to be quite stable.
FortiGate has helped reduce the risk of cyberattacks that might disrupt our client's production.
These features help reduce our downtime, manage the ISPs, and deploy SLAs for all the website traffic.
Almost all our clients use the Patch Management, vulnerability, and integration feature.
The product is strong enough and capable of handling the type of detections as protection and security.
It detects most antiviruses and identifies viruses that other antivirus solutions don't detect.
The Firebox offers valuable features such as network security, URL filtering, UTM features, intrusion prevention and detection, and authentication.
Basically, we have received a good return on investment.
I utilize AI within the WatchGuard Firebox, as we use the interconnection with threat syncs, and AI is implemented.
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
574
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Firewalls (1st), Intrusion Detection and Prevention Software (IDPS) (1st), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st), ZTNA (2nd), Unified Threat Management (UTM) (1st)
Kaspersky Endpoint Detectio...
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
49
Ranking in other categories
Endpoint Detection and Response (EDR) (23rd)
WatchGuard Firebox
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
125
Ranking in other categories
Data Loss Prevention (DLP) (11th), Firewalls (13th), Intrusion Detection and Prevention Software (IDPS) (4th), Anti-Malware Tools (10th), Endpoint Detection and Response (EDR) (20th), Application Control (6th), Unified Threat Management (UTM) (4th)
 

Featured Reviews

Vasu Gala - PeerSpot reviewer
A stable solution with an intuitive interface and quick customer service
I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.
Kamran Bhatti - PeerSpot reviewer
Has provided reliable detection and fast response while supporting hybrid deployment
Kaspersky Endpoint Detection and Response Expert serves as an effective virus detection solution. It detects viruses and has more extensive virus coverage than other antivirus solutions The features I appreciate most about this solution are its good response time, speed, and reliability. It…
ScottEastman - PeerSpot reviewer
Reduces the risks of sending data where it shouldn't be going
We use the solution to ensure that no data breach, such as credit card details and national insurance numbers, leaves the company. However, we have to allow some information to go through because we send a lot of information to the National Healthcare Service If we don't want specific data sent…
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
6%
Computer Software Company
16%
Financial Services Firm
9%
Educational Organization
8%
Manufacturing Company
7%
Computer Software Company
14%
Comms Service Provider
11%
Manufacturing Company
6%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business350
Midsize Enterprise129
Large Enterprise187
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise4
Large Enterprise16
By reviewers
Company SizeCount
Small Business91
Midsize Enterprise25
Large Enterprise15
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What do you like most about Kaspersky Endpoint Detection and Response Expert?
The integration with our hypervisor is quite smooth, especially within the Kaspersky Enterprise environment. We have ...
What needs improvement with Kaspersky Endpoint Detection and Response Expert?
I would appreciate seeing some sort of utility feature that monitors and maintains the performance of the current sys...
What is your primary use case for WatchGuard Firebox?
We are providing our services to all WatchGuard customers in the region.
What is your primary use case for WatchGuard Firebox?
We just use it as a secondary WiFi device. We're a small office and we needed to set up a WiFi device for a few of ou...
What is your primary use case for WatchGuard Firebox?
We're a hospital and we use it for developing our incoming and outgoing policies, and we also use it for VPN.
 

Also Known As

No data available
Kaspersky EDR
WatchGuard Threat Detection and Response, WatchGuard Application Control, WatchGuard Data Loss Prevention, WatchGuard Gateway AntiVirus, WatchGuard Intrusion Prevention Service
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Ferrari, Insolar, Tael, Republic of Serbia
Ellips, Diecutstickers.com, Clarke Energy, NCR, Wrest Park, Homeslice Pizza, Fortessa Tableware Solutions, The Phoenix Residence
Find out what your peers are saying about Kaspersky Endpoint Detection and Response Expert vs. WatchGuard Firebox and other solutions. Updated: September 2025.
868,759 professionals have used our research since 2012.