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Cortex XDR by Palo Alto Networks vs Kaspersky Endpoint Detection and Response Expert comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Cortex XDR enhances threat prevention, compliance, and cost efficiency, providing rapid ROI and improved security and user satisfaction.
Sentiment score
3.5
Kaspersky Endpoint offers positive ROI, especially for medium-sized businesses, enhancing data security and client confidence.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
I have seen a return on investment with Cortex XDR by Palo Alto Networks, as this product is offered at a minimal cost, and we can find a good ROI from it.
 

Customer Service

Sentiment score
6.6
Palo Alto Networks' customer service receives mixed reviews due to language barriers, response times, and inconsistent technical support quality.
Sentiment score
5.6
Kaspersky support varies in effectiveness; premium support offers faster response, while others face delays and prefer local assistance.
They did well with handling high-risk threats.
Their support is efficient and responsive whenever I raise a ticket through my portal.
Every vendor has similar support; it depends on how the case is handled and raised.
From my perspective, the local team and the support team of Kaspersky Endpoint Detection and Response Expert need to be more accurate and more responsible.
I haven't used technical support from Kaspersky extensively, but I can rate it as good, around eight out of ten.
Kaspersky supports us; when we and the analyst with Kaspersky grade it, we are almost prepared to respond to our questions with my team.
 

Scalability Issues

Sentiment score
7.5
Cortex XDR excels in scalability and adaptability across environments, supporting diverse systems with seamless deployment and reliable expansion.
Sentiment score
6.7
Kaspersky Endpoint Detection and Response Expert is scalable, supporting various enterprise sizes with potential third-party integrations for high availability.
 

Stability Issues

Sentiment score
8.0
Cortex XDR by Palo Alto Networks is stable and reliable, with quick bug fixes and consistent performance across platforms.
Sentiment score
6.1
Kaspersky Endpoint Detection and Response Expert is highly rated for its stability and reliable protection despite minor console issues.
Cortex XDR is stable, offering high quality and reliable performance.
All the situations and issues were controlled in a good way by Cortex XDR by Palo Alto Networks.
For the last 11 months, we haven't faced any outage issues, so it is a stable product.
I haven't found any issues with this particular solution, and there's no room for improvement for Kaspersky Endpoint Detection and Response Expert.
Stability issues are not complex due to the easy Quadrigia method in the console.
 

Room For Improvement

Users find Cortex XDR challenging due to integration issues, high memory usage, limited features, and a need for improvements.
Kaspersky EDR Expert requires UI improvement, better cloud integration, resource efficiency, wider OS support, and more affordable pricing.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Cortex XDR could improve its sales support team, including better commission structures and referral programs.
Compared to my previous product, Kaspersky Endpoint Detection and Response Expert is not up to the mark; it's below my rating.
Deployment with the console directly, without depending on other workers to deploy the agents, would be beneficial.
It should include zero-time protection.
 

Setup Cost

Cortex XDR offers flexible licensing, valued for complex security needs, but perceived as costly and variable in international markets.
Kaspersky EDR Expert is competitively priced for medium to large enterprises but may be costly for smaller companies.
Compared to competitors such as CrowdStrike and Sophos, the pricing of Cortex XDR by Palo Alto Networks is similar to CrowdStrike but more expensive than Sophos.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
Compared to other products, the pricing for Kaspersky Endpoint Detection and Response Expert is almost the same.
The pricing is nominal when we compare it with other solutions.
 

Valuable Features

Cortex XDR ensures comprehensive protection with AI-driven analytics, multi-layered threat detection, and seamless integration, enhancing security management.
Kaspersky Endpoint Detection and Response Expert provides advanced threat detection, strong protection, and affordability, ideal for financial institutions.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The way the cases used to collect the data is not intrusive, permitting the infrastructure to collect the data and send it to the Data Lake without problems.
It detects most antiviruses and identifies viruses that other antivirus solutions don't detect.
Almost all our clients use the Patch Management, vulnerability, and integration feature.
The product is strong enough and capable of handling the type of detections as protection and security.
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Ranking in Endpoint Detection and Response (EDR)
9th
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
92
Ranking in other categories
Endpoint Protection Platform (EPP) (5th), Extended Detection and Response (XDR) (7th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (4th)
Kaspersky Endpoint Detectio...
Ranking in Endpoint Detection and Response (EDR)
23rd
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
49
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.8%, down from 4.6% compared to the previous year. The mindshare of Kaspersky Endpoint Detection and Response Expert is 1.5%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
Cortex XDR by Palo Alto Networks3.8%
Kaspersky Endpoint Detection and Response Expert1.5%
Other94.7%
Endpoint Detection and Response (EDR)
 

Featured Reviews

NiteshSharma - PeerSpot reviewer
Automated threat response and behavioral control improve security measures
I recommend adding a data loss prevention (DLP) solution to Cortex XDR by Palo Alto Networks. The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products. Additionally, multi-tenancy and multi-cloud features are not available and should be considered for inclusion.
Kamran Bhatti - PeerSpot reviewer
Has provided reliable detection and fast response while supporting hybrid deployment
Kaspersky Endpoint Detection and Response Expert serves as an effective virus detection solution. It detects viruses and has more extensive virus coverage than other antivirus solutions The features I appreciate most about this solution are its good response time, speed, and reliability. It…
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
8%
Government
7%
Computer Software Company
16%
Financial Services Firm
9%
Educational Organization
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise18
Large Enterprise36
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise4
Large Enterprise16
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions that are very scalable, secure, and user-friendly. Cortex XDR by Palo Alto offers ...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface, applies behavioral-based endpoint protection and response, and includes risk-ba...
What do you like most about Kaspersky Endpoint Detection and Response Expert?
The integration with our hypervisor is quite smooth, especially within the Kaspersky Enterprise environment. We have many virtual machines, and the integration is helpful.
What needs improvement with Kaspersky Endpoint Detection and Response Expert?
I would appreciate seeing some sort of utility feature that monitors and maintains the performance of the current system. Wherever it is installed, users could run a quick scan regarding the regist...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Kaspersky EDR
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Ferrari, Insolar, Tael, Republic of Serbia
Find out what your peers are saying about Cortex XDR by Palo Alto Networks vs. Kaspersky Endpoint Detection and Response Expert and other solutions. Updated: September 2025.
868,759 professionals have used our research since 2012.