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Kaspersky Endpoint Detection and Response vs Kaspersky Endpoint Detection and Response Expert comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Kaspersky Endpoint Detection and Response improves incident response time, reduces breaches, and enhances threat visibility with efficient deployment and accurate detection.
Sentiment score
3.5
Kaspersky Endpoint offers positive ROI, especially for medium-sized businesses, enhancing data security and client confidence.
 

Customer Service

Sentiment score
5.0
Kaspersky's customer support receives mixed reviews; responsive and helpful for some, slow response time and expertise issues for others.
Sentiment score
5.6
Kaspersky support varies in effectiveness; premium support offers faster response, while others face delays and prefer local assistance.
From my perspective, the local team and the support team of Kaspersky Endpoint Detection and Response Expert need to be more accurate and more responsible.
I haven't used technical support from Kaspersky extensively, but I can rate it as good, around eight out of ten.
Kaspersky supports us; when we and the analyst with Kaspersky grade it, we are almost prepared to respond to our questions with my team.
 

Scalability Issues

Sentiment score
3.2
Kaspersky Endpoint Detection and Response is scalable for large enterprises but may face limitations in resource-constrained environments.
Sentiment score
6.7
Kaspersky Endpoint Detection and Response Expert is scalable, supporting various enterprise sizes with potential third-party integrations for high availability.
 

Stability Issues

Sentiment score
4.0
Kaspersky Endpoint Detection and Response is praised for stability and reliability, with efficient license management and minimal unresolved issues.
Sentiment score
6.1
Kaspersky Endpoint Detection and Response Expert is highly rated for its stability and reliable protection despite minor console issues.
I haven't found any issues with this particular solution, and there's no room for improvement for Kaspersky Endpoint Detection and Response Expert.
Stability issues are not complex due to the easy Quadrigia method in the console.
 

Room For Improvement

Kaspersky Endpoint Detection faces performance, compatibility, and support issues, with users desiring better security features and integration.
Kaspersky EDR Expert requires UI improvement, better cloud integration, resource efficiency, wider OS support, and more affordable pricing.
Compared to my previous product, Kaspersky Endpoint Detection and Response Expert is not up to the mark; it's below my rating.
Deployment with the console directly, without depending on other workers to deploy the agents, would be beneficial.
It should include zero-time protection.
 

Setup Cost

Kaspersky Endpoint Detection and Response offers competitive pricing with mixed opinions, deemed cost-effective despite initial high costs.
Kaspersky EDR Expert is competitively priced for medium to large enterprises but may be costly for smaller companies.
Compared to other products, the pricing for Kaspersky Endpoint Detection and Response Expert is almost the same.
The pricing is nominal when we compare it with other solutions.
 

Valuable Features

Kaspersky Endpoint Detection and Response provides robust threat management with efficient malware detection, customization, and machine learning-enhanced security.
Kaspersky Endpoint Detection and Response Expert provides advanced threat detection, strong protection, and affordability, ideal for financial institutions.
It detects most antiviruses and identifies viruses that other antivirus solutions don't detect.
The product is strong enough and capable of handling the type of detections as protection and security.
Almost all our clients use the Patch Management, vulnerability, and integration feature.
 

Categories and Ranking

Kaspersky Endpoint Detectio...
Ranking in Endpoint Detection and Response (EDR)
21st
Average Rating
7.8
Reviews Sentiment
5.8
Number of Reviews
18
Ranking in other categories
No ranking in other categories
Kaspersky Endpoint Detectio...
Ranking in Endpoint Detection and Response (EDR)
23rd
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
49
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Kaspersky Endpoint Detection and Response is 1.1%, up from 1.1% compared to the previous year. The mindshare of Kaspersky Endpoint Detection and Response Expert is 1.5%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
Kaspersky Endpoint Detection and Response1.1%
Kaspersky Endpoint Detection and Response Expert1.5%
Other97.4%
Endpoint Detection and Response (EDR)
 

Featured Reviews

Majid  Ali - PeerSpot reviewer
Security tool provides basic protection but faces challenges in support and feature set
I'm facing challenges because the local support is not up to mark, and its features are not comparable to industry-leading solutions such as CrowdStrike and Trend Micro. Kaspersky needs to improve its local support to become a better product for future releases. The local support is inadequate, and compared to Trend Micro and CrowdStrike, many features are missing in this tool regarding investigation, threat hunting, and threat intelligence. These features are not up to mark in this tool compared to other EDR solutions, and the interface is very unfriendly.
Kamran Bhatti - PeerSpot reviewer
Has provided reliable detection and fast response while supporting hybrid deployment
Kaspersky Endpoint Detection and Response Expert serves as an effective virus detection solution. It detects viruses and has more extensive virus coverage than other antivirus solutions The features I appreciate most about this solution are its good response time, speed, and reliability. It…
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Comms Service Provider
9%
Manufacturing Company
8%
Retailer
8%
Computer Software Company
16%
Educational Organization
8%
Financial Services Firm
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise6
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise4
Large Enterprise16
 

Questions from the Community

What do you like most about Kaspersky Endpoint Detection and Response?
Kaspersky EDR offers automated response capabilities, enhancing efficiency by enabling quick investigation and response to potential threats on Android devices.
What needs improvement with Kaspersky Endpoint Detection and Response?
I'm facing challenges because the local support is not up to mark, and its features are not comparable to industry-leading solutions such as CrowdStrike and Trend Micro. Kaspersky needs to improve ...
What do you like most about Kaspersky Endpoint Detection and Response Expert?
The integration with our hypervisor is quite smooth, especially within the Kaspersky Enterprise environment. We have many virtual machines, and the integration is helpful.
What needs improvement with Kaspersky Endpoint Detection and Response Expert?
The remote installation can be improved, or it should include zero-time protection.
 

Also Known As

No data available
Kaspersky EDR
 

Overview

 

Sample Customers

Information Not Available
Ferrari, Insolar, Tael, Republic of Serbia
Find out what your peers are saying about Kaspersky Endpoint Detection and Response vs. Kaspersky Endpoint Detection and Response Expert and other solutions. Updated: September 2025.
869,760 professionals have used our research since 2012.