Kaseya Traverse vs Zabbix comparison

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95% willing to recommend

Kaseya Traverse

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

Zabbix and Kaseya Traverse compete in the IT monitoring and management category. Zabbix seems to have the upper hand with a rich feature set and cost-effectiveness, although Traverse focuses on reducing complexity.

Features: Zabbix offers automated network and item discovery, customizable dashboards, and extensive integration with tools like Grafana. It supports VMware, SNMP, and IPMI monitoring. Kaseya Traverse is designed for straightforward setup and includes essential monitoring and remote support capabilities, along with IT stack visualization.

Room for Improvement: Zabbix could improve reporting, enhance user interface, and make the system easier for non-technical users. It also needs advanced prediction features and improved tool integration. Kaseya Traverse should focus on advanced reporting, AI functionalities, and better integration to reduce alert noise.

Ease of Deployment and Customer Service: Zabbix supports on-premises and hybrid cloud deployments, with strong community and optional paid support. It benefits organizations looking for cost-efficient solutions. Kaseya Traverse, supporting on-premises and cloud environments, offers structured customer service but may lack Zabbix’s flexibility.

Pricing and ROI: Zabbix provides high ROI with no licensing fees, focusing on implementation and optional support. Kaseya Traverse is priced on device monitoring and optional features, aiming to justify expenses with comprehensive IT management.

To learn more, read our detailed Kaseya Traverse vs. Zabbix Report (Updated: September 2025).

Kaseya Traverse vs. Zabbix

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Helped 868,787 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Kaseya Traverse

Ranking in Network Monitoring Software

59th

Ranking in Cloud Monitoring Software

32nd

Average Rating

6.6

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Zabbix

Ranking in Network Monitoring Software

1st

Ranking in Cloud Monitoring Software

1st

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

107

Ranking in other categories

Application Performance Monitoring (APM) and Observability (9th), Server Monitoring (1st), IT Infrastructure Monitoring (1st)

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of Kaseya Traverse is 0.3%, down from 0.3% compared to the previous year. The mindshare of Zabbix is 11.4%, up from 11.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
Zabbix	11.4%
Kaseya Traverse	0.3%
Other	88.3%

Network Monitoring Software

Featured Reviews

AMMAR HUMAIDY HUSIN

Technical Consultant at a university with 11-50 employees

Automation increases efficiency, but pricing needs to be more competitive

Improvement is needed in making it cheaper, of course. I am not emphasizing making it cheaper, however, it should be more competitive with other products. The product itself is very good and helpful for me as a customer. The issue always is the price, as we cannot beat most of our competitors on pricing alone. If a product is just nice to have, not essential like an antivirus, if it's not really competitive with pricing, we cannot sell it.

Read full review

B Ahmed

Manager, Information Technology Zara & Inditex at Cenomi

Enables seamless global client monitoring with reliable remote connectivity

I use the solution to provide a perfect environment for remote connectivity with my clients. Many tools that I require for system maintenance are included. I can easily monitor all of my clients throughout the world I did not give much thought to it, however, improvements could be made to Zabbix.…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Most of the features are pretty good and the solution is user friendly."

"It's a simple and humble tool."

"The remote support and data collection features are great."

"Kaseya Traverse is a very stable solution and very sustainable in terms of what the market wants, what is out there, price-wise and functionality features. They're quite competitive and they are always innovating."

"Automating processes is crucial for me, so the automation part stands out."

"It is a pretty stable solution...It is a pretty stable solution."

"We have found the solution to be very flexible to our requirements. We have been able to configure it on-premise effectively when we were using less of the cloud."

"Everything is running seamlessly on the solution, to the point where you don't see any gap."

More Kaseya Traverse pros

"Our customers also like that they don't have to use multiple modules. Micro Focus and major vendors typically require you to buy several modules and plugins. Our customers do not like that. We offer them a single product for all their monitoring needs."

"We detect problems before the customer does and before it actually happens using the predictive functions in Zabbix."

"The initial setup was very quick. The first time it was long because I didn't know it yet. I was only using Windows. The first time was very difficult because of the operating system."

"The solution's design has recently changed and it is visually pleasing with more color, for example, there is blue, black, and white."

"I like being able to use proxy servers for different locations. The agents are pretty cool. They're easy to roll out. The standard out-of-the-box templates are also pretty easy to use. The integration with other learning products is also good. I have, in the past, used Slack, but we've integrated it with Microsoft Teams. We also use it for SMS with a service called Redcoat. It is very flexible. It does what I need it to do, and my manager is very happy because it doesn't cost anything. We are nearing 4,000 hosts inside Zabbix, and we've got another 6,000 access points to add to it. We've thrown everything at it, and it has managed to keep going. I am very impressed with the tool, and I'd shake their hand very hard if I got to say the compliments to the Zabbix team. They keep improving it and doing refreshes, which is one good thing about it. There is also online information as well as books that you can purchase if you're willing to read enough. There is a lot to pick up, but it is a pretty complete solution."

"The most valuable feature is the support for monitoring Cisco switches."

"The most valuable function for me is the auto-discovery of interfaces in devices. When you integrate devices into the tool, it automatically finds the interfaces, which is very helpful for my job. Integration and configuration run smoothly in my experience with Juniper and Aruba devices."

"Zabbix has a roadmap and they are continuously and frequently adding new features."

More Zabbix pros

Cons

"In terms of what could be improved, we are innovating all the time, as well as having a look at different avenues so that the strategy follows the structure. I think the software is still a little bit too new to actually fully asses what it has."

"Improvement is needed in making it cheaper."

"Kaseya Traverse can improve by adding a Service Map to help us create a configuration management database (CMDB), this would be helpful for us."

"We've noticed a few bugs as of late. However, this seems to only be in the reporting part of the product."

"The tool needs to have some AI capabilities, which it lacks currently."

"However, the issue lies in the adequacy of the responses to my questions, which are usually not up to par."

"Reporting is a bit difficult."

"Dashboards and Central Protection were an issue. Also, database monitoring was not there. Even though they said that it was there at an additional cost, that tool was very basic. We couldn't have device configuration backup also."

More Kaseya Traverse cons

"Sometimes, the documentation is a little bit written in Estonia – a country in Europe. The language barrier and translation to English can sometimes make it difficult to understand what they're trying to get at. It's just a language thing."

"It could be more stable."

"If Zabbix had a better dashboard then it would be nice."

"We would like to see the addition of automatic push functionality to this product. This would save time when monitoring our servers and networks as, at present, we have to manually install the Zabbix agent on any hardware to be monitored."

"The user interface could be better."

"Zabbix is not easy to configure, and upgrading is also an issue."

"There are some features of Zabbix that are not good for reporting. The DX Spectrum solution has better reporting."

"The reporting features need improvement, especially detailed inventory reporting. Since it's freeware, reporting may not be a major focus."

More Zabbix cons

Pricing and Cost Advice

"The price depends on whether you are monitoring different applications, especially in bulk, and depends on what you're doing. If you're monitoring one endpoint, it will cost you 150 ZAR."

"The solution is not cheap, but it is not too expensive."

"We pay the subscription for support by year."

"Zabbix and Grafana are both open source products, we only needed to go to their website and download the application and we began to use them. The solutions are free."

"This is an open-source solution that can be used free of charge."

"The tool's licensing costs are yearly."

"It is reasonable."

"The tool's licensing is good."

"I was using the free, Community Edition."

"This is an open-source solution that can be used free of charge."

More Zabbix pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

Computer Software Company

26%

Wholesaler/Distributor

10%

Government

Non Profit

Computer Software Company

15%

Financial Services Firm

10%

Comms Service Provider

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	1
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	53
Midsize Enterprise	23
Large Enterprise	34

Questions from the Community

What do you like most about Kaseya Traverse?

The remote support and data collection features are great.

What is your experience regarding pricing and costs for Kaseya Traverse?

The solution is not cheap, but it is not too expensive. We pay an annual license fee. There are no additional fees associated with the product.

What needs improvement with Kaseya Traverse?

What do you like most about Zabbix?

The template system in Zabbix is very beneficial as it saves time in configuration.

What is your experience regarding pricing and costs for Zabbix?

If you want to save costs, you can use Zabbix.

What needs improvement with Zabbix?

The reporting is lacking because this is an open-source tool, and nowadays, management's expectation is that the reports should be of high quality and every information should be presented in a con...

PRTG Network Monitor vs Kaseya Traverse

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Product Reports

Kaseya Traverse

Download Kaseya Traverse product report

Download Zabbix product report

Overview

Immediately identify impacted IT services using insights based on rich data analytics of events such as SNMP traps, Windows events and Syslogs. Resolve faults quickly via NetFlow enabled root cause analysis across cloud, on-premise, hybrid cloud and virtualized IT environments.

Kaseya

Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services.

It offers a wide range of features including data collection, visualization, and reporting.

With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.

Sample Customers

UltiSat, Clear Concepts, nVidia, United States Postal Service, Cisco, Redbox, Spark Digital, People's Bank & Trust

1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba

Kaseya Traverse vs. Zabbix