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DX Unified Infrastructure Management vs Kaseya Traverse comparison

Broadcom and Kaseya are both solutions in the Network Monitoring Software category. Broadcom is ranked #75, while Kaseya is ranked #67 with an average rating of 6.3. Broadcom holds a 0.4% mindshare in NMS, compared to Kaseya’s 0.3% mindshare. Additionally, 92% of Broadcom users are willing to recommend the solution, compared to 83% of Kaseya users who would recommend it.
DX Unified Infrastructure M...
Read 120 DX Unified Infrastructure Management reviews
  • 743 Views
  • 454 Comparison Views
92% willing to recommend
Kaseya Traverse
Read 8 Kaseya Traverse reviews
  • 465 Views
  • 269 Comparison Views
83% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

DX Unified Infrastructure Management and Kaseya Traverse compete in the IT infrastructure monitoring category. DX Unified Infrastructure Management appears to have the upper hand with its comprehensive probe catalog and modular licensing model.

Features: DX Unified Infrastructure Management is known for its extensive range of probes, ease of scalability across global monitoring ecosystems, and stability with a smaller server footprint, avoiding Java technology. Kaseya Traverse is effective in service monitoring with competitive pricing, presenting simpler pricing with all features included without extra cost. It also offers hybrid cloud environment flexibility.

Room for Improvement: DX Unified Infrastructure Management could improve customer support beyond the initial level, streamline VMware monitoring for better scalability and filtering, and optimize overall support quality. Kaseya Traverse should address the absence of CMDB, enhance reporting functionalities, and improve integration abilities to manage noise from false positives better.

Ease of Deployment and Customer Service: DX Unified Infrastructure Management offers on-premises and public cloud configurations, but post-sale support needs improvement. Kaseya Traverse provides deployment in both on-premises and hybrid cloud environments, receiving balanced feedback for support while needing enhancements in deeper integration and AI capabilities.

Pricing and ROI: DX Unified Infrastructure Management, despite being expensive, offers robust features and a modular licensing model, providing significant long-term ROI. Kaseya Traverse is competitively priced with all features included in the base price, offering a cost-effective solution relative to its functionality.

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Buyer's Guide
DX Unified Infrastructure Management vs. Kaseya Traverse
April 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DX Unified Infrastructure M...
Ranking in Network Monitoring Software
75th
Ranking in Cloud Monitoring Software
41st
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
120
Ranking in other categories
Server Monitoring (24th), IT Infrastructure Monitoring (55th), AIOps (21st)
Kaseya Traverse
Ranking in Network Monitoring Software
67th
Ranking in Cloud Monitoring Software
38th
Average Rating
6.6
Reviews Sentiment
6.5
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of DX Unified Infrastructure Management is 0.4%, down from 0.4% compared to the previous year. The mindshare of Kaseya Traverse is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Arunpandiyan M - PeerSpot reviewer
Easy to set up, simple to use, and offers great technical support
There are quite a few manual processes. We've had issues with pulling reports. Sometimes we have trouble or get errors. The reporting process should be easier. If you have a hub, you should be able to have an unlimited number of servers. For example, if you have 500 servers, and the limit is ten, you have to pull 50 reports. We'd like to just pull one report for all servers. This also increases the time to pull reports. If we have to pull more reports, it takes that much longer than just pulling one. The product can be expensive. Right now, they are updating and consolidating the dashboard. I'm expecting an update that will resolve a few glitches in the server.
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AMMAR HUMAIDY HUSIN - PeerSpot reviewer
Automation increases efficiency, but pricing needs to be more competitive
Improvement is needed in making it cheaper, of course. I am not emphasizing making it cheaper, however, it should be more competitive with other products. The product itself is very good and helpful for me as a customer. The issue always is the price, as we cannot beat most of our competitors on pricing alone. If a product is just nice to have, not essential like an antivirus, if it's not really competitive with pricing, we cannot sell it.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It gives us visibility inside applications. It helps us to dig down and find the root cause of any issue within the network."
"You can integrate clouds, hybrid infrastructure, and on-premise infrastructure into one product."
"The feature that we've found to be very helpful is the way the solution categorizes the devices to identify groups, groups of devices and clusters. This allows us to be aware of their position within the topology."
"It is the foundation for our monitoring solution."
"The number of probes available. Out of the box, I believe about 200 probes are available. And, if there's a probe that is not available, you can write one. You can also go to the communities and suggest, and based on demand, CA will write one for you."
"Monitors the infrastructure asset and also monitors as an IT service."
"Latest version of tool comes integrated with Jaspersoft reporting solution, giving excellent reports."
"We are able to go in and actually leverage the thick client for a nice easy drag and drop solution."
More DX Unified Infrastructure Management pros
"Most of the features are pretty good and the solution is user friendly."
"Automating processes is crucial for me, so the automation part stands out."
"We have found the solution to be very flexible to our requirements. We have been able to configure it on-premise effectively when we were using less of the cloud."
"Everything is running seamlessly on the solution, to the point where you don't see any gap."
"The remote support and data collection features are great."
"Kaseya Traverse is a very stable solution and very sustainable in terms of what the market wants, what is out there, price-wise and functionality features. They're quite competitive and they are always innovating."
"It's a simple and humble tool."
"It is a pretty stable solution...It is a pretty stable solution."
More Kaseya Traverse pros
 

Cons

"CA UIM needs some improvement with performance reporting (if we compare it to CA eHealth)."
"Customers have expressed that support is not as flexible, and it is difficult to obtain necessary information quickly."
"The dashboards need to be improved."
"We would like to see automatic network topology."
"DX UIM's reporting and customization need to be improved."
"How we can get more native information from CA's solutions."
"I'd also like to see more probes. More probes in the sense that we were coming across devices that we're expected to monitor and manage for which, out of the box, there isn't a nice, clean solution. There are probes that are dedicated for certain devices and certain device types, which is great. But then there are times we come across nuanced products that we have to develop our own solution for. There are probes that exist in there that allow us to make a customized solution, but it takes a lot more time."
"The company has not kept pace with developments."
More DX Unified Infrastructure Management cons
"Dashboards and Central Protection were an issue. Also, database monitoring was not there. Even though they said that it was there at an additional cost, that tool was very basic. We couldn't have device configuration backup also."
"Kaseya Traverse can improve by adding a Service Map to help us create a configuration management database (CMDB), this would be helpful for us."
"Improvement is needed in making it cheaper."
"The tool needs to have some AI capabilities, which it lacks currently."
"In terms of what could be improved, we are innovating all the time, as well as having a look at different avenues so that the strategy follows the structure. I think the software is still a little bit too new to actually fully asses what it has."
"We've noticed a few bugs as of late. However, this seems to only be in the reporting part of the product."
"Reporting is a bit difficult."
"Reporting is tedious and not organized in the way customers expect."
More Kaseya Traverse cons
 

Pricing and Cost Advice

"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."
"Reasonable setup cost and licensing prices."
"CAD $400,000 annually."
"The product-price ratio is better than other brands such as Fortinet or SonicWall."
"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."
"The license cost depends on the number of probes and robots."
"The solution is not cheap, but it is not too expensive."
"The price depends on whether you are monitoring different applications, especially in bulk, and depends on what you're doing. If you're monitoring one endpoint, it will cost you 150 ZAR."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Manufacturing Company
15%
Computer Software Company
13%
Real Estate/Law Firm
6%
Computer Software Company
31%
Financial Services Firm
11%
Government
9%
Wholesaler/Distributor
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your primary use case for DX Infrastructure Manager?
We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...
See all answers
What advice do you have for others considering DX Infrastructure Manager?
I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...
See all answers
What is your experience regarding pricing and costs for DX Infrastructure Manager?
The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...
See all answers
What do you like most about Kaseya Traverse?
The remote support and data collection features are great.
See all answers
What is your experience regarding pricing and costs for Kaseya Traverse?
The solution is not cheap, but it is not too expensive. We pay an annual license fee. There are no additional fees associated with the product.
See all answers
What needs improvement with Kaseya Traverse?
Improvement is needed in making it cheaper, of course. I am not emphasizing making it cheaper, however, it should be more competitive with other products. The product itself is very good and helpfu...
See all answers
 

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Product Reports

Buyer's Guide
DX Unified Infrastructure Management
May 2025
DX Unified Infrastructure Management reportDownload DX Unified Infrastructure Management product report
Buyer's Guide
Kaseya Traverse
May 2025
Kaseya Traverse reportDownload Kaseya Traverse product report
 

Also Known As

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager
No data available
 

Overview

DX Unified Infrastructure Management is the only solution that provides an open architecture, full-stack observability and zero-touch configuration for monitoring traditional data center, public cloud, and hybrid infrastructure environments.

Designed to ensure an optimal end-user experience, this solution provides a modern HTML5 operations console that makes it easy and fast for today’s IT teams to implement, use, and scale – leading to faster time to value.

Broadcom

Immediately identify impacted IT services using insights based on rich data analytics of events such as SNMP traps, Windows events and Syslogs. Resolve faults quickly via NetFlow enabled root cause analysis across cloud, on-premise, hybrid cloud and virtualized IT environments.

Kaseya
 

Sample Customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex
UltiSat, Clear Concepts, nVidia, United States Postal Service, Cisco, Redbox, Spark Digital, People's Bank & Trust
Buyer's Guide
DX Unified Infrastructure Management vs. Kaseya Traverse
April 2025
Free Report: DX Unified Infrastructure Management vs. Kaseya Traverse
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