Kaseya Traverse vs Kentik comparison

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Kaseya Traverse

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Executive SummaryUpdated on Oct 10, 2024

Kentik and Kaseya Traverse compete in the network monitoring and management category. Kentik may hold the upper hand due to its real-time visibility and user-friendly customer service.

Features: Kentik offers a SaaS solution that eliminates server maintenance needs, provides robust NetFlow visualization tools, and supports real-time visibility and flow analysis. Its Data Explorer grants users access to comprehensive data, aiding in planning, security, and troubleshooting. Users highlight the customization options in reports and dashboards, enhancing adaptability. Kaseya Traverse covers networks, servers, and applications, offering remote support and data collection. Its features include diverse device monitoring and integration across different IT stacks, providing a clear view of IT infrastructure.

Room for Improvement: Kentik could improve by offering more granular user access controls and better dimension ordering. Users find the alerting and reporting tools complex and desire more actionable insights. Kaseya Traverse struggles with reporting and integration challenges and would benefit from advanced features like a CMDB. Improvements could be made by incorporating AI capabilities and enhancing service reliability and technical support.

Ease of Deployment and Customer Service: Kentik's SaaS deployment relieves maintenance burdens and its outstanding technical support receives high praise. Kaseya Traverse supports various deployment environments, including hybrid cloud and on-premises setups, but experiences with its technical support and reliability are mixed.

Pricing and ROI: Kentik's pricing is perceived as high, but the data insights and network optimization benefits justify the cost, resulting in significant ROI. It offers efficiency and operational improvements. Kaseya Traverse is known for competitive pricing with a flexible licensing model but has high total costs. ROI varies based on implementation, with some users finding it cost-effective compared to competitors.

To learn more, read our detailed Kaseya Traverse vs. Kentik Report (Updated: June 2025).

Kaseya Traverse vs. Kentik

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Kaseya Traverse

Ranking in Network Monitoring Software

69th

Average Rating

6.6

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

Cloud Monitoring Software (37th)

Kentik

Ranking in Network Monitoring Software

33rd

Average Rating

9.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Distributed Denial-of-Service (DDoS) Protection (17th)

Mindshare comparison

As of June 2025, in the Network Monitoring Software category, the mindshare of Kaseya Traverse is 0.3%, up from 0.2% compared to the previous year. The mindshare of Kentik is 0.8%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

AMMAR HUMAIDY HUSIN

Technical Consultant at a university with 11-50 employees

Automation increases efficiency, but pricing needs to be more competitive

Improvement is needed in making it cheaper, of course. I am not emphasizing making it cheaper, however, it should be more competitive with other products. The product itself is very good and helpful for me as a customer. The issue always is the price, as we cannot beat most of our competitors on pricing alone. If a product is just nice to have, not essential like an antivirus, if it's not really competitive with pricing, we cannot sell it.

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ADRIANA SALDARRIAGA TOBON

Sales Manager at IFX NEtworks

Client experience and cybersecurity have improved with an easy setup

The solution is valuable for client experience, especially in the financial sector. The most important feature is cybersecurity. The pricing is good, but the functionality is the most important aspect for clients. The solution is easy to deploy and requires only one person to set up, making it easy and quick. Overall, the ease of use and the fact that it meets client expectations are major positives.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is a pretty stable solution...It is a pretty stable solution."

"The remote support and data collection features are great."

"Most of the features are pretty good and the solution is user friendly."

"Everything is running seamlessly on the solution, to the point where you don't see any gap."

"If I want to automate the management and maintenance of my server automatically, this product is a good use case for that."

"It's a simple and humble tool."

"We have found the solution to be very flexible to our requirements. We have been able to configure it on-premise effectively when we were using less of the cloud."

"Kaseya Traverse is a very stable solution and very sustainable in terms of what the market wants, what is out there, price-wise and functionality features. They're quite competitive and they are always innovating."

More Kaseya Traverse pros

"I am able to do a lot of work on the visualization end to create different visualizations and different ways to get information out of it."

"The most valuable feature is being able to pull traffic patterns; to and from destinations. We're able to understand where our traffic is going, our top talkers from an AS set, as well as where our traffic's coming from."

"I really love the Data Explorer. I use it all the time to go in and craft exactly what I need to see. I'm able to then take that story and explain it to the executives. I've done that a couple of times and it is helpful."

"Kentik excels in telemetry within data centers and works well in multi-vendor environments."

"One of the valuable features is the intuitive nature of building out reports, and then triggering actions based on specific metrics from those reports. It has a really good UI and the ability to surface data through the reporting functions is pretty good. That's helped a lot in the security space."

"We're pretty happy with the API functionality. It's web, and it's very simple to set up queries. It has served us well and you don't need to be an expert on the API or the product to set these things up."

"Monitoring operational efficiency is easy."

"The most important feature is cybersecurity."

More Kentik pros

Cons

"Dashboards and Central Protection were an issue. Also, database monitoring was not there. Even though they said that it was there at an additional cost, that tool was very basic. We couldn't have device configuration backup also."

"In terms of what could be improved, we are innovating all the time, as well as having a look at different avenues so that the strategy follows the structure. I think the software is still a little bit too new to actually fully asses what it has."

"We've noticed a few bugs as of late. However, this seems to only be in the reporting part of the product."

"Reporting is a bit difficult."

"Kaseya Traverse can improve by adding a Service Map to help us create a configuration management database (CMDB), this would be helpful for us."

"Improvement is needed in making it cheaper."

"However, the issue lies in the adequacy of the responses to my questions, which are usually not up to par."

"Reporting is tedious and not organized in the way customers expect."

More Kaseya Traverse cons

"They're moving more in a direction where they are saying, "Hey, here's information that you may be interested in or may a need," before the question has to explicitly be asked. Continuing to move in that direction would be a good thing."

"We asked for a way, regarding the potential networks that exist, to hook Kentik up with external tools like peering DBs to correlate things together and see what we can do... This is all in the [next] beta now."

"There is room for improvement around the usability of the API. It's a hugely complex task to call it and you need a lot of backing to be able to do it. I should say, as someone who's not in networking, maybe it's easier for people who are in networking, but for me that one part is not very user-friendly."

"I consider the pricing model as an area for improvement."

"Sometimes, the tool has complications, so we must deal with the additional support from the tool's end."

"The product could strive for more improvements to become closer to perfect."

"I've checked out the V4 version of the interface and it's still a little bit clunky for me to use. I still go back to the old interface. That's definitely one that they still need to work on. It doesn't seem like everything that you get in the V3, the older interface, is there. For instance, I was trying to add a user or do the administrative tasks in V4, and I couldn't figure out where I was supposed to do that."

"In recent months, I've noticed that while the industry is trending towards AI, Kentik has room for improvement in this area."

More Kentik cons

Pricing and Cost Advice

"The solution is not cheap, but it is not too expensive."

"The price depends on whether you are monitoring different applications, especially in bulk, and depends on what you're doing. If you're monitoring one endpoint, it will cost you 150 ZAR."

"We have an annual contract with Kentik that we renew each year for a set number of licenses. We also have some burstable licenses which we can spin up and spin down, and those are paid as they are used."

"The tool is cheaply priced."

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Top Industries

By visitors reading reviews

Computer Software Company

28%

Financial Services Firm

10%

Non Profit

Government

Computer Software Company

14%

Financial Services Firm

13%

Comms Service Provider

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Kaseya Traverse?

The remote support and data collection features are great.

What is your experience regarding pricing and costs for Kaseya Traverse?

The solution is not cheap, but it is not too expensive. We pay an annual license fee. There are no additional fees associated with the product.

What needs improvement with Kaseya Traverse?

What is your experience regarding pricing and costs for Kentik?

I would say Kentik's pricing is not cheap. From my perspective as part of the technical team, I would not categorize it as expensive, but I know it is not cheap.

What needs improvement with Kentik?

There's always room for improvements and better relations when using any kind of product. We faced some issues with Kentik UI and alerting, which we asked them to fix, and they succeeded. They have...

What is your primary use case for Kentik?

We are using Kentik mostly for synthetic tests, and from one last year, network monitoring as well. We are using it for inter DC BGP tests and server monitoring as well.

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Product Reports

Kaseya Traverse

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Download Kentik product report

Overview

Immediately identify impacted IT services using insights based on rich data analytics of events such as SNMP traps, Windows events and Syslogs. Resolve faults quickly via NetFlow enabled root cause analysis across cloud, on-premise, hybrid cloud and virtualized IT environments.

Kaseya

Kentik's AIOps Network Traffic Intelligence platform unifies network operations, performance, security, and business intelligence.

With a purpose-built big data engine delivered as public or private SaaS, Kentik captures a high-resolution view of actual network traffic data and enriches it with critical application and business data, so every network event or analysis can be tied to revenue & costs, customer & user experience, performance & risk.

Sample Customers

UltiSat, Clear Concepts, nVidia, United States Postal Service, Cisco, Redbox, Spark Digital, People's Bank & Trust

Pandora, Yelp, Neustar, Box, University of Washington, Zoom, Tata, and Cogent.

Kaseya Traverse vs. Kentik