Kentik and Kaseya Traverse compete in the network monitoring and management category. Kentik may hold the upper hand due to its real-time visibility and user-friendly customer service.
Features: Kentik offers a SaaS solution that eliminates server maintenance needs, provides robust NetFlow visualization tools, and supports real-time visibility and flow analysis. Its Data Explorer grants users access to comprehensive data, aiding in planning, security, and troubleshooting. Users highlight the customization options in reports and dashboards, enhancing adaptability. Kaseya Traverse covers networks, servers, and applications, offering remote support and data collection. Its features include diverse device monitoring and integration across different IT stacks, providing a clear view of IT infrastructure.
Room for Improvement: Kentik could improve by offering more granular user access controls and better dimension ordering. Users find the alerting and reporting tools complex and desire more actionable insights. Kaseya Traverse struggles with reporting and integration challenges and would benefit from advanced features like a CMDB. Improvements could be made by incorporating AI capabilities and enhancing service reliability and technical support.
Ease of Deployment and Customer Service: Kentik's SaaS deployment relieves maintenance burdens and its outstanding technical support receives high praise. Kaseya Traverse supports various deployment environments, including hybrid cloud and on-premises setups, but experiences with its technical support and reliability are mixed.
Pricing and ROI: Kentik's pricing is perceived as high, but the data insights and network optimization benefits justify the cost, resulting in significant ROI. It offers efficiency and operational improvements. Kaseya Traverse is known for competitive pricing with a flexible licensing model but has high total costs. ROI varies based on implementation, with some users finding it cost-effective compared to competitors.
Immediately identify impacted IT services using insights based on rich data analytics of events such as SNMP traps, Windows events and Syslogs. Resolve faults quickly via NetFlow enabled root cause analysis across cloud, on-premise, hybrid cloud and virtualized IT environments.
Kentik's AIOps Network Traffic Intelligence platform unifies network operations, performance, security, and business intelligence.
With a purpose-built big data engine delivered as public or private SaaS, Kentik captures a high-resolution view of actual network traffic data and enriches it with critical application and business data, so every network event or analysis can be tied to revenue & costs, customer & user experience, performance & risk.
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