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Kaseya IT Center vs SolarWinds Server and Application Monitor comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Kaseya IT Center
Ranking in Server Monitoring
21st
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
3
Ranking in other categories
No ranking in other categories
SolarWinds Server and Appli...
Ranking in Server Monitoring
5th
Average Rating
8.0
Reviews Sentiment
4.5
Number of Reviews
44
Ranking in other categories
Application Performance Monitoring (APM) and Observability (22nd), Active Directory Management (8th)
 

Mindshare comparison

As of October 2026, in the Server Monitoring category, the mindshare of Kaseya IT Center is 0.9%, up from 0.5% compared to the previous year. The mindshare of SolarWinds Server and Application Monitor is 2.9%, up from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Server Monitoring Mindshare Distribution
ProductMindshare (%)
SolarWinds Server and Application Monitor2.9%
Kaseya IT Center0.9%
Other96.2%
Server Monitoring
 

Featured Reviews

DA
IT Support Admin at Kuehne & Nagel Inc.
A tool that helps a user speed up the process of installation and automate certain processes
Για τη συντήρηση προϊόντων, το Kaseya IT Center τοποθετεί τα νέα αρχεία στο αποθετήριο και αυτά αντιγράφονται με διακομιστές, επομένως όταν εκτελούμε μια εντολή στην εταιρεία μας, αυτή διέρχεται από τους διακομιστές. Μερικές φορές, υπάρχουν ορισμένες περιοχές που οφείλονται σε αλλοιώσεις του προϊόντος, αλλά δεν πειράζει, καθώς το Kaseya IT Center διορθώνει το πρόβλημα γρήγορα. Στο παρελθόν, είχαμε κάποια μεγάλα προβλήματα με τους διακομιστές του προϊόντος να είναι εκτός λειτουργίας για περίπου τρεις εβδομάδες λόγω κάποιας επίθεσης ransomware που έλαβε χώρα σε παγκόσμιο επίπεδο. Όχι μόνο η εταιρεία μας, αλλά όλοι στον κόσμο που χρησιμοποιούσαν το προϊόν επηρεάστηκαν από αυτήν. Το προϊόν έχει βελτιώσει το επίπεδο ασφαλείας του και προς το παρόν η εταιρεία μας δεν αντιμετωπίζει κανένα πρόβλημα με τη λύση. Συνιστώ το προϊόν σε άλλους που σκοπεύουν να το χρησιμοποιήσουν, καθώς είναι ένα ωραίο προϊόν που σας επιτρέπει να κάνετε εύκολα τη δουλειά σας, ενώ παράλληλα σας επιτρέπει να αναλάβετε το κομμάτι της αντιμετώπισης προβλημάτων. Βαθμολογώ το συνολικό εργαλείο με οκτώ στα δέκα.
NikhilKalwint - PeerSpot reviewer
Technical Specialist at ServiceIO
Monitoring over a thousand systems has improved decision making and operational visibility
From an advantage perspective, SolarWinds Server and Application Monitor is comparatively cheaper from a commercial point of view. It is easy to install and configure, very user-friendly, and quick to get up and running, allowing you to see the early value adds in your organization. It is compatible with most technologies for monitoring with very few chances of incompatibility. Configuration also allows us to monitor all the technical parameters we are looking for, making it a very good experience for us. The alerting feature in SolarWinds Server and Application Monitor is a main advantage, as it alerts based on threshold breaches and can raise tickets to the ticketing system, send SMS, and email notifications, allowing engineers to work on those tickets to resolve issues and avoid further impact. The visibility into server health is a beneficial feature that I am utilizing. We widely use various application performance metrics in SolarWinds Server and Application Monitor such as database monitoring and server monitoring, which are quite good enough for any monitoring solution. We utilize the customizable dashboards in SolarWinds Server and Application Monitor.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's technical support is good."
"It is a product that is very easy to learn."
"Kaseya's Synthetic Backup functionality impressed me."
"Kaseya IT Center is a platform that is growing all the time and expanding with more scripts and new capabilities, and it is useful and very easy to learn."
"SSL Certificate Monitoring and Expiry Alerting"
"AppInsight for SQL: Enables us to see the relevant error log entries on the same page as performance parameters."
"The most beneficial aspect of SolarWinds Server and Application Monitor is its ability to monitor at the application level."
"This feature from Solarwinds SAM helped us to monitor and alert whenever the SSL cert is going to expire on the server to avoid any downtime of the services running on the server specially on ADFS platform where we have Video conference, Webex, Office 365 and single sign-on services."
"The solution has good alerts; notifications are sent via email to technicians, and you can filter the kinds of alerts you want to receive as well, which is excellent."
"Manage Groups: The capability to group appropriate devices gives better visibility of sites, categories, or critical regions. The same can be used to represent a dashboard for higher management."
"The initial setup was relatively easy, and we didn't have to install anything. All we had to do was put on the devices we wanted to monitor."
"We manage SolarWinds ourselves without outsourcing its services."
 

Cons

"Agent communications with the server often fails if Internet access is slow."
"At times, there is degradation in performance."
"In Kaseya, agents are shown as offline at times, and it is an area that is being improved."
"It should also be easier to upgrade SolarWinds. AppDynamics is harder to deploy but easier to upgrade. So AppDynamics takes a lot of time and effort to install, but you can upgrade it in minutes. SolarWinds is the opposite. It's easy to deploy, but upgrades take forever. To date, nobody can complete it on time, so the production environment is sitting idle."
"The stability, flexibility, and ease of use could be improved."
"We are looking into other solutions because it is just too expensive to keep scaling."
"The current script monitoring feature has limitations, especially when dealing with custom scripts."
"Scalability was an issue in the past."
"The major concern in the product revolves around application performance monitoring since end-to-end application monitoring is not possible with the tool."
"SAM's software-defined network monitoring capability is also low and could be improved."
"As per my view, Solarwinds should come up the same monitoring system for other certificate expiration alert apart from SSL."
 

Pricing and Cost Advice

"I rate the product's price a six on a scale of one to ten, where one is expensive, and ten is cheap."
"The licenses start from USD 3000.00 and go up to USD 20,000.00 for the year. It's a perpetual license. Nothing is free in SolarWinds, anything that you need is an additional cost."
"SAM is not per server so the pricing model can be deceiving. If you have an enterprise environment, you will quickly exceed your licensing quickly. You should know this before going in."
"We are on an annual license to use the solution. The price of the solution is expensive. The price is based on a bunch of factors, such as the number of engines and elements."
"Pricing and licensing is fair for what you get. It does have a great bang-for-the-buck appeal."
"I would advise potential buyers to wait until the end of the quarter, end of year, or other time to place orders. There are actually great deals to be had at those times if your budget cycle can match up."
"When compared to other licensed models in the market, it stands out as one of the more cost-effective options."
"Pricing is inexpensive, starting at 2440 euros. For that, you get the ability to monitor a couple of nodes and one year of maintenance and support."
"The tool is available for my company at a good price point."
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Top Industries

By visitors reading reviews
No data available
Educational Organization
13%
University
9%
Financial Services Firm
7%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise8
Large Enterprise21
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with SolarWinds Server and Application Monitor?
There is definitely room for improvement besides simplifying its setup. As a non-technical person, I believe the dashboards could be improved. Everything we use appears on video walls, and we need ...
What is your primary use case for SolarWinds Server and Application Monitor?
I am doing research as we currently have both solutions, and I am looking to see if we need both or can manage with one. Currently, the outcome indicates that we need both. The focus point is diffe...
 

Also Known As

IT Center
SolarWinds SAM
 

Overview

 

Sample Customers

1st Community Federal Credit Union, AMC, All Coveredês, Atlanta Technology Force, Babcockês, Baker Triangle, BankFirst, Beltone New England, Big Brothers Big Sisters
Andr. L. Riis AS, NetSuite
Find out what your peers are saying about Kaseya IT Center vs. SolarWinds Server and Application Monitor and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.