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Kaseya IT Center vs SolarWinds Server and Application Monitor comparison

Kaseya and SolarWinds are both solutions in the Server Monitoring category. Kaseya is ranked #21 with an average rating of 7.5, while SolarWinds is ranked #11 with an average rating of 7.4. Kaseya holds a 0.3% mindshare in SM, compared to SolarWinds’s 2.6% mindshare. Additionally, 100% of Kaseya users are willing to recommend the solution, compared to 89% of SolarWinds users who would recommend it.
Kaseya IT Center
Read 4 Kaseya IT Center reviews
  • 137 Views
  • 21 Comparison Views
100% willing to recommend
SolarWinds Server and Appli...
Read 42 SolarWinds Server and Application Monitor reviews
  • 832 Views
  • 149 Comparison Views
89% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 6, 2024

Kaseya IT Center and SolarWinds Server and Application Monitor are leading IT management solutions. Kaseya IT Center seems to have the upper hand in support and pricing, while SolarWinds excels in comprehensive features.

Features: Kaseya IT Center reviews highlight its powerful remote monitoring, management capabilities, and competitive pricing. SolarWinds reviews emphasize its robust application monitoring, detailed reporting, and extensive features.

Room for Improvement: Users of Kaseya IT Center express the need for a more intuitive setup process, faster updates, and improved scalability. SolarWinds users suggest improvements in scalability, integration with other tools, and better handling of large environments.

Ease of Deployment and Customer Service: Kaseya IT Center is noted for its straightforward deployment and responsive customer service. SolarWinds receives higher praise for efficient deployment in complex environments and commendable customer support.

Pricing and ROI: Kaseya IT Center offers competitive pricing, considered cost-effective with good ROI. SolarWinds has a higher initial setup cost but users note the advanced features justify the investment, indicating strong ROI over time.

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To learn more, read our detailed Kaseya IT Center vs. SolarWinds Server and Application Monitor Report (Updated: June 2025).
Buyer's Guide
Kaseya IT Center vs. SolarWinds Server and Application Monitor
June 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Kaseya IT Center
Ranking in Server Monitoring
21st
Average Rating
7.8
Reviews Sentiment
7.4
Number of Reviews
4
Ranking in other categories
No ranking in other categories
SolarWinds Server and Appli...
Ranking in Server Monitoring
11th
Average Rating
8.0
Reviews Sentiment
5.0
Number of Reviews
42
Ranking in other categories
Application Performance Monitoring (APM) and Observability (19th), Active Directory Management (10th)
 

Mindshare comparison

As of July 2025, in the Server Monitoring category, the mindshare of Kaseya IT Center is 0.3%, up from 0.2% compared to the previous year. The mindshare of SolarWinds Server and Application Monitor is 2.6%, down from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Server Monitoring
 

Featured Reviews

ShaheenKapery - PeerSpot reviewer
Improved our IT efficiency and problem resolution capabilities but MDM integration needs improvement
A lot of it is the ability to tell me what the problem is, even if it's a hardware or software error. The diagnosis is really nice, and it's enough for my technician to arrive with the right parts to fix it the first time. We don't need that extra truck roll. The fact that it can tell us which part to take with us, the most likely part that we need to replace, is a huge benefit. From an internal IT perspective, the integrations are really easy. Most of them can be done by even a tier-one technician. It's very straightforward: you click where it tells you to click, you do what it tells you to do, and it works.
Read full review
Carlos Camargo - PeerSpot reviewer
Provides user-friendly API features and has straightforward deployment process
One product area that could benefit from improvement is the synchronization of licensing periods across different modules. The misalignment of licensing terms can present commercial challenges when adding new modules or additional pollers. Additionally, the granularity of polling times for specific components could be enhanced to better meet individual customers' needs without impacting the entire polling pool.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The stability is good. Our systems have been up for over two years without any stability issues."
"It is a product that is very easy to learn."
"The solution's technical support is good."
"The most valuable feature is the Access Rights Manager."
"AppInsight. Provides a simple way to get very in-depth monitoring configured for our most popular applications. Exchange, SQL, and SharePoint."
"The solution has good alerts. Notifications are sent via email to technicians. You can filter the kinds of alerts you want to receive as well. It's excellent."
"I am impressed with the tool's AppStack feature which mainly helps us in the identification process. This feature can give an overview of the fault and help us identify the issues for performance degradation. Instead of looking at multiple places, we can look at a single place to identify the issues."
"SSL Certificate Monitoring and Expiry Alerting"
"It is simple to implement and can provide fairly decent Windows-based monitoring, beyond simple SNMP. It is great for monitoring newbies and smaller shops."
"Hardware health: It allows for proactive monitoring of the hardware health and is a game changer."
"The solution is great for monitoring. If something is going wrong, we can immediately find the root cause."
More SolarWinds Server and Application Monitor pros
 

Cons

"I would like to see MDM integration improved."
"In Kaseya, agents are shown as offline at times, and it is an area that is being improved."
"At times, there is degradation in performance."
"Downside of the tools is the web console are hung or crash. It need to improve the performance."
"The templates could use improvement. Currently, they are quite complex. They should have drag-and-drop functionality instead. It would make it easier to use."
"SAM's software-defined network monitoring capability is also low and could be improved."
"I think they need to make reporting easier and more simple & dynamic."
"The technical support team's response time could be improved."
"They should incorporate more artificial intelligence. There should also be more predictive features."
"The stability, flexibility, and ease of use could be improved."
"In terms of the dashboards on offer, they should work to improve them. The types of dashboards that you get in terms of the graphs on offer aren't ideal right now."
More SolarWinds Server and Application Monitor cons
 

Pricing and Cost Advice

"Pricing is okay and negotiable."
"I rate the product's price a six on a scale of one to ten, where one is expensive, and ten is cheap."
"We are on an annual license to use the solution. The price of the solution is expensive. The price is based on a bunch of factors, such as the number of engines and elements."
"The tool is available for my company at a good price point."
"The solution is overpriced in terms of application management."
"Price can always be lower. It is neither on the expensive side nor on the cheap side. We have worked with them for a lot of years, so we get a discount due to the size of the installation."
"Its licensing is on a yearly basis. It is just the standard price, but it can vary depending on the current rate of the dollar."
"I would rate the pricing for this solution a three out of five."
"SAM is not per server so the pricing model can be deceiving. If you have an enterprise environment, you will quickly exceed your licensing quickly. You should know this before going in."
"I have always said SolarWinds is very “proud” of their products, meaning they are expensive. I cannot afford to purchase all the licenses I need for all the SolarWinds products."
More SolarWinds Server and Application Monitor pricing and cost advice
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Top Industries

By visitors reading reviews
No data available
Educational Organization
19%
Computer Software Company
11%
Financial Services Firm
10%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Kaseya IT Center?
The solution's technical support is good.
See all answers
What needs improvement with Kaseya IT Center?
I would like to see MDM integration improved. It seems strange that it's not included. It's difficult to manage company phones without it. Many employees use company phones for work, even for tasks...
See all answers
What is your primary use case for Kaseya IT Center?
So, it's much bigger than just server monitoring. We can plan the deployment, handle it, and roll it back, and it can automatically roll it out. We can do it in the sandbox to see if there are any ...
See all answers
What do you like most about SolarWinds Server and Application Monitor?
Identifying the problem statement is easy.
See all answers
What is your experience regarding pricing and costs for SolarWinds Server and Application Monitor?
The initial cost is quite high, but the renewal cost is reasonable.
See all answers
What needs improvement with SolarWinds Server and Application Monitor?
There are no specific features or functionality I would like to see improved or enhanced in SolarWinds Server and Application Monitor at this time. I have not encountered any missing features or fu...
See all answers
 

Comparisons

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Compared 7% of the time
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Compared 6% of the time
More SolarWinds Server and Application Monitor Competitors
 

Product Reports

Buyer's Guide
Server Monitoring
June 2025
Kaseya IT Center reportDownload Kaseya IT Center product report
Buyer's Guide
SolarWinds Server and Application Monitor
June 2025
SolarWinds Server and Application Monitor reportDownload SolarWinds Server and Application Monitor product report
 

Also Known As

IT Center
SolarWinds SAM
 

Overview

IT Center overcome IT complexity and manage your entire IT environment to improve service quality, increase efficiency, and deliver new services rapidly and securely. IT Center is a comprehensive IT management solution that allows IT departments and Managed Service Providers (MSPs) to centrally manage and automate all of IT, from a single console.
Kaseya

SolarWinds Server & Application Monitor (SAM) delivers powerful application and server monitoring capabilities for IT pros, enabling them to diagnose and troubleshoot performance issues faster. Do not let slow applications and downtime impact your end-users and business services. Pinpoint the root cause of application issues across various layers of the IT stack. SolarWinds SAM is affordable and easy to deploy, use, and customize. You can automatically discover your system's environment and start monitoring in about an hour. No professional services or consultation needed.

SolarWinds
 

Sample Customers

1st Community Federal Credit Union, AMC, All Coveredês, Atlanta Technology Force, Babcockês, Baker Triangle, BankFirst, Beltone New England, Big Brothers Big Sisters
Andr. L. Riis AS, NetSuite
Buyer's Guide
Kaseya IT Center vs. SolarWinds Server and Application Monitor
June 2025
Free Report: Kaseya IT Center vs. SolarWinds Server and Application Monitor
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