Kaseya IT Center vs SolarWinds Server and Application Monitor comparison

Kaseya and SolarWinds are both solutions in the Server Monitoring category. Kaseya is ranked #20 with an average rating of 7.5, while SolarWinds is ranked #9 with an average rating of 7.3. Kaseya holds a 0.3% mindshare in SM, compared to SolarWinds’s 2.6% mindshare. Additionally, 100% of Kaseya users are willing to recommend the solution, compared to 89% of SolarWinds users who would recommend it.

Kaseya IT Center

Read 4 Kaseya IT Center reviews

121 Views
77 Comparison Views

100% willing to recommend

SolarWinds Server and Appli...

Read 42 SolarWinds Server and Application Monitor reviews

1,122 Views
747 Comparison Views

89% willing to recommend

Kaseya IT Center

SolarWinds Server and Appli...

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Executive SummaryUpdated on Aug 6, 2024

Kaseya IT Center and SolarWinds Server and Application Monitor are leading IT management solutions. Kaseya IT Center seems to have the upper hand in support and pricing, while SolarWinds excels in comprehensive features.

Features: Kaseya IT Center reviews highlight its powerful remote monitoring, management capabilities, and competitive pricing. SolarWinds reviews emphasize its robust application monitoring, detailed reporting, and extensive features.

Room for Improvement: Users of Kaseya IT Center express the need for a more intuitive setup process, faster updates, and improved scalability. SolarWinds users suggest improvements in scalability, integration with other tools, and better handling of large environments.

Ease of Deployment and Customer Service: Kaseya IT Center is noted for its straightforward deployment and responsive customer service. SolarWinds receives higher praise for efficient deployment in complex environments and commendable customer support.

Pricing and ROI: Kaseya IT Center offers competitive pricing, considered cost-effective with good ROI. SolarWinds has a higher initial setup cost but users note the advanced features justify the investment, indicating strong ROI over time.

To learn more, read our detailed Kaseya IT Center vs. SolarWinds Server and Application Monitor Report (Updated: April 2025).

Buyer's Guide

Kaseya IT Center vs. SolarWinds Server and Application Monitor

April 2025

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Helped 850,028 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Kaseya IT Center

Ranking in Server Monitoring

20th

Average Rating

7.8

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

SolarWinds Server and Appli...

Ranking in Server Monitoring

9th

Average Rating

8.0

Reviews Sentiment

5.0

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (16th), Active Directory Management (12th)

Mindshare comparison

As of May 2025, in the Server Monitoring category, the mindshare of Kaseya IT Center is 0.3%, down from 0.3% compared to the previous year. The mindshare of SolarWinds Server and Application Monitor is 2.6%, down from 3.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Server Monitoring

Featured Reviews

ShaheenKapery

Solutions Architect at Altron

Improved our IT efficiency and problem resolution capabilities but MDM integration needs improvement

A lot of it is the ability to tell me what the problem is, even if it's a hardware or software error. The diagnosis is really nice, and it's enough for my technician to arrive with the right parts to fix it the first time. We don't need that extra truck roll. The fact that it can tell us which part to take with us, the most likely part that we need to replace, is a huge benefit. From an internal IT perspective, the integrations are really easy. Most of them can be done by even a tier-one technician. It's very straightforward: you click where it tells you to click, you do what it tells you to do, and it works.

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Subhajit Nag

Senior Process Associate at Tata Consultancy Services

The component and cable monitoring features are good, but the interface is slow

SolarWinds' interface is slow, and this is a global concern. Every SolarWinds user complains about the sluggishness. The response is slow. If you browse from one page to another, you have to wait. Our company is a massive user with plenty of licenses, so the performance issues could be due to the load per license. Ten thousand components can be mapped under one license. So SolarWinds needs to take care of the speed problem. It cannot be this slow. That is a huge complaint. Otherwise, the tool is good. It should also be easier to upgrade SolarWinds. AppDynamics is harder to deploy but easier to upgrade. So AppDynamics takes a lot of time and effort to install, but you can upgrade it in minutes. SolarWinds is the opposite. It's easy to deploy, but upgrades take forever. To date, nobody can complete it on time, so the production environment is sitting idle. The upgrade time matters because you only install the solution once, but you'll need to upgrade the solution repeatedly over the life of the product. A complex installation isn't an issue, but I mind if the upgrade takes too long because it's already in production.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution's technical support is good."

"The stability is good. Our systems have been up for over two years without any stability issues."

"It is a product that is very easy to learn."

"It is simple to implement and can provide fairly decent Windows-based monitoring, beyond simple SNMP. It is great for monitoring newbies and smaller shops."

"We use the solution as a central monitoring tool. We use it to monitor every transaction that has a relation to the organization’s infrastructure."

"The solution can be deployed quickly."

"The most valuable feature of SolarWinds Server and Application Monitor is its powerful monitoring capabilities."

"Identifying the problem statement is easy."

"The most valuable feature is the Access Rights Manager."

"SolarWinds SAM has significantly improved our workflow by allowing us to develop a comprehensive knowledge base of known errors and automate responses to specific alerts."

"SSL Certificate Monitoring and Expiry Alerting"

More SolarWinds Server and Application Monitor pros

Cons

"At times, there is degradation in performance."

"In Kaseya, agents are shown as offline at times, and it is an area that is being improved."

"I would like to see MDM integration improved."

"Mapping interactions between systems."

"SAM's software-defined network monitoring capability is also low and could be improved."

"They should incorporate more artificial intelligence. There should also be more predictive features."

"SAM AppInsight for SQL: The ability to ignore fragmentation of specific indexes."

"Some custom applications cannot be monitored, and a lot more applications need to be included."

"The major concern in the product revolves around application performance monitoring since end-to-end application monitoring is not possible with the tool."

"An additional feature that would improve this solution is the ability to complete root cause analysis."

"Downside of the tools is the web console are hung or crash. It need to improve the performance."

More SolarWinds Server and Application Monitor cons

Pricing and Cost Advice

"I rate the product's price a six on a scale of one to ten, where one is expensive, and ten is cheap."

"Pricing is okay and negotiable."

"I have always said SolarWinds is very “proud” of their products, meaning they are expensive. I cannot afford to purchase all the licenses I need for all the SolarWinds products."

"I would advise potential buyers to wait until the end of the quarter, end of year, or other time to place orders. There are actually great deals to be had at those times if your budget cycle can match up."

"The price is too high."

"I like the pricing for this SolarWinds product."

"Its licensing is on a yearly basis. It is just the standard price, but it can vary depending on the current rate of the dollar."

"We pay around $ 2,000 to $ 5,000 yearly for the solution."

"The product is expensive."

"When planning for the number of licenses to purchase, make sure you understand all of the elements within an application required to really understand performance well. In our case, we quickly came to the conclusion that an unlimited license for SAM was the way to go."

More SolarWinds Server and Application Monitor pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Educational Organization

38%

Computer Software Company

Financial Services Firm

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Kaseya IT Center?

The solution's technical support is good.

See all answers

What needs improvement with Kaseya IT Center?

I would like to see MDM integration improved. It seems strange that it's not included. It's difficult to manage company phones without it. Many employees use company phones for work, even for tasks...

See all answers

What is your primary use case for Kaseya IT Center?

So, it's much bigger than just server monitoring. We can plan the deployment, handle it, and roll it back, and it can automatically roll it out. We can do it in the sandbox to see if there are any ...

See all answers

What do you like most about SolarWinds Server and Application Monitor?

Identifying the problem statement is easy.

See all answers

What is your experience regarding pricing and costs for SolarWinds Server and Application Monitor?

The initial cost is quite high, but the renewal cost is reasonable.

See all answers

What needs improvement with SolarWinds Server and Application Monitor?

There are no specific features or functionality I would like to see improved or enhanced in SolarWinds Server and Application Monitor at this time. I have not encountered any missing features or fu...

See all answers

Comparisons

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Product Reports

Buyer's Guide

Server Monitoring

March 2025

Download Kaseya IT Center product report

Buyer's Guide

SolarWinds Server and Application Monitor

April 2025

SolarWinds Server and Application Monitor report

Download SolarWinds Server and Application Monitor product report

Also Known As

IT Center

SolarWinds SAM

Overview

IT Center overcome IT complexity and manage your entire IT environment to improve service quality, increase efficiency, and deliver new services rapidly and securely. IT Center is a comprehensive IT management solution that allows IT departments and Managed Service Providers (MSPs) to centrally manage and automate all of IT, from a single console.

Kaseya

SolarWinds Server & Application Monitor (SAM) delivers powerful application and server monitoring capabilities for IT pros, enabling them to diagnose and troubleshoot performance issues faster. Do not let slow applications and downtime impact your end-users and business services. Pinpoint the root cause of application issues across various layers of the IT stack. SolarWinds SAM is affordable and easy to deploy, use, and customize. You can automatically discover your system's environment and start monitoring in about an hour. No professional services or consultation needed.

SolarWinds

Sample Customers

1st Community Federal Credit Union, AMC, All Coveredês, Atlanta Technology Force, Babcockês, Baker Triangle, BankFirst, Beltone New England, Big Brothers Big Sisters

Andr. L. Riis AS, NetSuite

Buyer's Guide

Kaseya IT Center vs. SolarWinds Server and Application Monitor

April 2025

Free Report: Kaseya IT Center vs. SolarWinds Server and Application Monitor

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