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Kaseya IT Center vs SolarWinds Server and Application Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Kaseya IT Center
Ranking in Server Monitoring
22nd
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
3
Ranking in other categories
No ranking in other categories
SolarWinds Server and Appli...
Ranking in Server Monitoring
6th
Average Rating
8.0
Reviews Sentiment
4.5
Number of Reviews
44
Ranking in other categories
Application Performance Monitoring (APM) and Observability (19th), Active Directory Management (8th)
 

Mindshare comparison

As of August 2026, in the Server Monitoring category, the mindshare of Kaseya IT Center is 1.0%, up from 0.3% compared to the previous year. The mindshare of SolarWinds Server and Application Monitor is 2.9%, up from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Server Monitoring Mindshare Distribution
ProductMindshare (%)
SolarWinds Server and Application Monitor2.9%
Kaseya IT Center1.0%
Other96.1%
Server Monitoring
 

Featured Reviews

DA
IT Support Admin at Kuehne & Nagel Inc.
A tool that helps a user speed up the process of installation and automate certain processes
Για τη συντήρηση προϊόντων, το Kaseya IT Center τοποθετεί τα νέα αρχεία στο αποθετήριο και αυτά αντιγράφονται με διακομιστές, επομένως όταν εκτελούμε μια εντολή στην εταιρεία μας, αυτή διέρχεται από τους διακομιστές. Μερικές φορές, υπάρχουν ορισμένες περιοχές που οφείλονται σε αλλοιώσεις του προϊόντος, αλλά δεν πειράζει, καθώς το Kaseya IT Center διορθώνει το πρόβλημα γρήγορα. Στο παρελθόν, είχαμε κάποια μεγάλα προβλήματα με τους διακομιστές του προϊόντος να είναι εκτός λειτουργίας για περίπου τρεις εβδομάδες λόγω κάποιας επίθεσης ransomware που έλαβε χώρα σε παγκόσμιο επίπεδο. Όχι μόνο η εταιρεία μας, αλλά όλοι στον κόσμο που χρησιμοποιούσαν το προϊόν επηρεάστηκαν από αυτήν. Το προϊόν έχει βελτιώσει το επίπεδο ασφαλείας του και προς το παρόν η εταιρεία μας δεν αντιμετωπίζει κανένα πρόβλημα με τη λύση. Συνιστώ το προϊόν σε άλλους που σκοπεύουν να το χρησιμοποιήσουν, καθώς είναι ένα ωραίο προϊόν που σας επιτρέπει να κάνετε εύκολα τη δουλειά σας, ενώ παράλληλα σας επιτρέπει να αναλάβετε το κομμάτι της αντιμετώπισης προβλημάτων. Βαθμολογώ το συνολικό εργαλείο με οκτώ στα δέκα.
NikhilKalwint - PeerSpot reviewer
Technical Specialist at ServiceIO
Monitoring over a thousand systems has improved decision making and operational visibility
From an advantage perspective, SolarWinds Server and Application Monitor is comparatively cheaper from a commercial point of view. It is easy to install and configure, very user-friendly, and quick to get up and running, allowing you to see the early value adds in your organization. It is compatible with most technologies for monitoring with very few chances of incompatibility. Configuration also allows us to monitor all the technical parameters we are looking for, making it a very good experience for us. The alerting feature in SolarWinds Server and Application Monitor is a main advantage, as it alerts based on threshold breaches and can raise tickets to the ticketing system, send SMS, and email notifications, allowing engineers to work on those tickets to resolve issues and avoid further impact. The visibility into server health is a beneficial feature that I am utilizing. We widely use various application performance metrics in SolarWinds Server and Application Monitor such as database monitoring and server monitoring, which are quite good enough for any monitoring solution. We utilize the customizable dashboards in SolarWinds Server and Application Monitor.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a product that is very easy to learn."
"The solution's technical support is good."
"Kaseya IT Center is a platform that is growing all the time and expanding with more scripts and new capabilities, and it is useful and very easy to learn."
"Kaseya's Synthetic Backup functionality impressed me."
"AppInsight for SQL: Enables us to see the relevant error log entries on the same page as performance parameters."
"SolarWinds SAM has significantly improved our workflow by allowing us to develop a comprehensive knowledge base of known errors and automate responses to specific alerts."
"The solution is great for monitoring. If something is going wrong, we can immediately find the root cause."
"The product integrates with Remedy."
"The solution can be deployed quickly."
"SolarWinds fit the bill because it gave many possibilities in monitoring with a good amount of out of the box capabilities."
"The application dependency feature identifies issues between applications and servers or within the network where the application is hosted. It highlights related problems, whether related to packet processing or other issues, enabling the creation of alerts and reports accordingly."
"SolarWinds allows network administrators to easily monitor the network by customizing the pages to see what exactly is needed, in addition to the deep statistics shown for nodes and interfaces like response time, packet loss, interface CRC, interface errors, as well as the rich graphs for all network elements."
 

Cons

"In Kaseya, agents are shown as offline at times, and it is an area that is being improved."
"At times, there is degradation in performance."
"Agent communications with the server often fails if Internet access is slow."
"For each poller, SolarWinds Server and Application Monitor can only monitor up to ten thousand components, which restricts scalability."
"Mapping interactions between systems."
"Reporting is the only thing with which we currently have challenges."
"They are complex to operate; users need to know what they want during setup."
"One area that could benefit from improvement is its performance"
"We are looking into other solutions because it is just too expensive to keep scaling."
"One product area that could benefit from improvement is the synchronization of licensing periods across different modules"
"It lacks a user experience for measuring things like the end-to-end time for which a user waits for a specific response in the system. In the application layer, it has some very basic stuff. You have to build your own with manuscripts and things like that."
 

Pricing and Cost Advice

"I rate the product's price a six on a scale of one to ten, where one is expensive, and ten is cheap."
"Its licensing is on a yearly basis. It is just the standard price, but it can vary depending on the current rate of the dollar."
"SAM is not per server so the pricing model can be deceiving. If you have an enterprise environment, you will quickly exceed your licensing quickly. You should know this before going in."
"I have always said SolarWinds is very “proud” of their products, meaning they are expensive. I cannot afford to purchase all the licenses I need for all the SolarWinds products."
"Pricing and licensing is fair for what you get. It does have a great bang-for-the-buck appeal."
"The product might cost you $30,000 USD to buy, but scaling this solution requires the purchase of additional polling engines at $20,000 USD each."
"Understanding the counts of objects to monitor will determine the licensing need. In terms of pricing, it’s not cheap but it’s not expensive as larger vendors whose products don’t have all the features or integrations."
"The solution is overpriced in terms of application management."
"The licenses start from USD 3000.00 and go up to USD 20,000.00 for the year. It's a perpetual license. Nothing is free in SolarWinds, anything that you need is an additional cost."
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Top Industries

By visitors reading reviews
No data available
Educational Organization
13%
University
8%
Financial Services Firm
7%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise8
Large Enterprise21
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with SolarWinds Server and Application Monitor?
There is definitely room for improvement besides simplifying its setup. As a non-technical person, I believe the dashboards could be improved. Everything we use appears on video walls, and we need ...
What is your primary use case for SolarWinds Server and Application Monitor?
I am doing research as we currently have both solutions, and I am looking to see if we need both or can manage with one. Currently, the outcome indicates that we need both. The focus point is diffe...
 

Also Known As

IT Center
SolarWinds SAM
 

Overview

 

Sample Customers

1st Community Federal Credit Union, AMC, All Coveredês, Atlanta Technology Force, Babcockês, Baker Triangle, BankFirst, Beltone New England, Big Brothers Big Sisters
Andr. L. Riis AS, NetSuite
Find out what your peers are saying about Kaseya IT Center vs. SolarWinds Server and Application Monitor and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.