Kaseya IT Center vs SolarWinds Server and Application Monitor comparison

Kaseya and SolarWinds are both solutions in the Server Monitoring category. Kaseya is ranked #20 with an average rating of 7.5, while SolarWinds is ranked #10 with an average rating of 7.4. Kaseya holds a 0.3% mindshare in SM, compared to SolarWinds’s 2.6% mindshare. Additionally, 100% of Kaseya users are willing to recommend the solution, compared to 89% of SolarWinds users who would recommend it.

Kaseya IT Center

Read 4 Kaseya IT Center reviews

121 Views
70 Comparison Views

100% willing to recommend

SolarWinds Server and Appli...

Read 42 SolarWinds Server and Application Monitor reviews

989 Views
717 Comparison Views

89% willing to recommend

Kaseya IT Center

SolarWinds Server and Appli...

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Aug 6, 2024

Kaseya IT Center and SolarWinds Server and Application Monitor are leading IT management solutions. Kaseya IT Center seems to have the upper hand in support and pricing, while SolarWinds excels in comprehensive features.

Features: Kaseya IT Center reviews highlight its powerful remote monitoring, management capabilities, and competitive pricing. SolarWinds reviews emphasize its robust application monitoring, detailed reporting, and extensive features.

Room for Improvement: Users of Kaseya IT Center express the need for a more intuitive setup process, faster updates, and improved scalability. SolarWinds users suggest improvements in scalability, integration with other tools, and better handling of large environments.

Ease of Deployment and Customer Service: Kaseya IT Center is noted for its straightforward deployment and responsive customer service. SolarWinds receives higher praise for efficient deployment in complex environments and commendable customer support.

Pricing and ROI: Kaseya IT Center offers competitive pricing, considered cost-effective with good ROI. SolarWinds has a higher initial setup cost but users note the advanced features justify the investment, indicating strong ROI over time.

To learn more, read our detailed Kaseya IT Center vs. SolarWinds Server and Application Monitor Report (Updated: April 2025).

Buyer's Guide

Kaseya IT Center vs. SolarWinds Server and Application Monitor

April 2025

Download the complete report

Helped 850,236 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Kaseya IT Center

Ranking in Server Monitoring

20th

Average Rating

7.8

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

SolarWinds Server and Appli...

Ranking in Server Monitoring

10th

Average Rating

8.0

Reviews Sentiment

5.0

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (19th), Active Directory Management (11th)

Mindshare comparison

As of May 2025, in the Server Monitoring category, the mindshare of Kaseya IT Center is 0.3%, down from 0.3% compared to the previous year. The mindshare of SolarWinds Server and Application Monitor is 2.6%, down from 3.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Server Monitoring

Featured Reviews

ShaheenKapery

Solutions Architect at Altron

Improved our IT efficiency and problem resolution capabilities but MDM integration needs improvement

A lot of it is the ability to tell me what the problem is, even if it's a hardware or software error. The diagnosis is really nice, and it's enough for my technician to arrive with the right parts to fix it the first time. We don't need that extra truck roll. The fact that it can tell us which part to take with us, the most likely part that we need to replace, is a huge benefit. From an internal IT perspective, the integrations are really easy. Most of them can be done by even a tier-one technician. It's very straightforward: you click where it tells you to click, you do what it tells you to do, and it works.

Read full review

Subhajit Nag

Senior Process Associate at Tata Consultancy Services

The component and cable monitoring features are good, but the interface is slow

SolarWinds' interface is slow, and this is a global concern. Every SolarWinds user complains about the sluggishness. The response is slow. If you browse from one page to another, you have to wait. Our company is a massive user with plenty of licenses, so the performance issues could be due to the load per license. Ten thousand components can be mapped under one license. So SolarWinds needs to take care of the speed problem. It cannot be this slow. That is a huge complaint. Otherwise, the tool is good. It should also be easier to upgrade SolarWinds. AppDynamics is harder to deploy but easier to upgrade. So AppDynamics takes a lot of time and effort to install, but you can upgrade it in minutes. SolarWinds is the opposite. It's easy to deploy, but upgrades take forever. To date, nobody can complete it on time, so the production environment is sitting idle. The upgrade time matters because you only install the solution once, but you'll need to upgrade the solution repeatedly over the life of the product. A complex installation isn't an issue, but I mind if the upgrade takes too long because it's already in production.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is a product that is very easy to learn."

"The solution's technical support is good."

"The stability is good. Our systems have been up for over two years without any stability issues."

"The most valuable feature of SolarWinds Server and Application Monitor is its powerful monitoring capabilities."

"The graphical interfaces, GUI customizations, and alert configurations are impressive."

"SolarWinds SAM has significantly improved our workflow by allowing us to develop a comprehensive knowledge base of known errors and automate responses to specific alerts."

"The initial setup was relatively easy, and we didn't have to install anything. All we had to do was put on the devices we wanted to monitor."

"SSL Certificate Monitoring and Expiry Alerting"

"Features like monitoring and infrastructure dependency mapping are valuable to us."

"The most valuable feature of SolarWinds Server and Application Monitor is the network devices' performance monitor is the best."

"Identifying the problem statement is easy."

More SolarWinds Server and Application Monitor pros

Cons

"I would like to see MDM integration improved."

"At times, there is degradation in performance."

"In Kaseya, agents are shown as offline at times, and it is an area that is being improved."

"This product has no real downside unless they fail to continue development of its capabilities."

"The product does not explain why a problem occurred."

"SolarWinds Server and Application Monitor could improve the server monitoring and the web application monitoring features are not good. Microsoft SCOM has better server monitoring."

"The major concern in the product revolves around application performance monitoring since end-to-end application monitoring is not possible with the tool."

"The templates could use improvement. Currently, they are quite complex. They should have drag-and-drop functionality instead. It would make it easier to use."

"Currently SolarWinds SAM offers AppInsight for modern versions of: IIS, Exchange, SQL Server. They have shown to be powerful and insightful tools. However, AppInsight needs to be offered for more applications: Citrix, SharePoint, AX, etc."

"Support for the IBM Mainframe is needed."

"A lot of times, we have to do a lot of manual cleanups."

More SolarWinds Server and Application Monitor cons

Pricing and Cost Advice

"Pricing is okay and negotiable."

"I rate the product's price a six on a scale of one to ten, where one is expensive, and ten is cheap."

"SAM is not per server so the pricing model can be deceiving. If you have an enterprise environment, you will quickly exceed your licensing quickly. You should know this before going in."

"We pay around $ 2,000 to $ 5,000 yearly for the solution."

"I think SolarWinds' pricing is very decent compared to other competitors in the market."

"We are on an annual license to use the solution. The price of the solution is expensive. The price is based on a bunch of factors, such as the number of engines and elements."

"The solution's price is reasonable. Though it's on the higher side, the tool is worth the money."

"The licenses start from USD 3000.00 and go up to USD 20,000.00 for the year. It's a perpetual license. Nothing is free in SolarWinds, anything that you need is an additional cost."

"I would rate the pricing for this solution a three out of five."

"I would advise potential buyers to wait until the end of the quarter, end of year, or other time to place orders. There are actually great deals to be had at those times if your budget cycle can match up."

More SolarWinds Server and Application Monitor pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Server Monitoring solutions are best for your needs.

See recommendations

850,236 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Educational Organization

37%

Computer Software Company

Financial Services Firm

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Kaseya IT Center?

The solution's technical support is good.

See all answers

What needs improvement with Kaseya IT Center?

I would like to see MDM integration improved. It seems strange that it's not included. It's difficult to manage company phones without it. Many employees use company phones for work, even for tasks...

See all answers

What is your primary use case for Kaseya IT Center?

So, it's much bigger than just server monitoring. We can plan the deployment, handle it, and roll it back, and it can automatically roll it out. We can do it in the sandbox to see if there are any ...

See all answers

What do you like most about SolarWinds Server and Application Monitor?

Identifying the problem statement is easy.

See all answers

What is your experience regarding pricing and costs for SolarWinds Server and Application Monitor?

The initial cost is quite high, but the renewal cost is reasonable.

See all answers

What needs improvement with SolarWinds Server and Application Monitor?

There are no specific features or functionality I would like to see improved or enhanced in SolarWinds Server and Application Monitor at this time. I have not encountered any missing features or fu...

See all answers

Comparisons

No data available

Azure Monitor vs SolarWinds Server and Application Monitor

Compared 18% of the time

Dynatrace vs SolarWinds Server and Application Monitor

Compared 17% of the time

Splunk AppDynamics vs SolarWinds Server and Application Monitor

Compared 11% of the time

Prometheus Group vs SolarWinds Server and Application Monitor

Compared 8% of the time

Zabbix vs SolarWinds Server and Application Monitor

Compared 5% of the time

More SolarWinds Server and Application Monitor Competitors

Product Reports

Buyer's Guide

Server Monitoring

May 2025

Download Kaseya IT Center product report

Buyer's Guide

SolarWinds Server and Application Monitor

April 2025

SolarWinds Server and Application Monitor report

Download SolarWinds Server and Application Monitor product report

Also Known As

IT Center

SolarWinds SAM

Overview

IT Center overcome IT complexity and manage your entire IT environment to improve service quality, increase efficiency, and deliver new services rapidly and securely. IT Center is a comprehensive IT management solution that allows IT departments and Managed Service Providers (MSPs) to centrally manage and automate all of IT, from a single console.

Kaseya

SolarWinds Server & Application Monitor (SAM) delivers powerful application and server monitoring capabilities for IT pros, enabling them to diagnose and troubleshoot performance issues faster. Do not let slow applications and downtime impact your end-users and business services. Pinpoint the root cause of application issues across various layers of the IT stack. SolarWinds SAM is affordable and easy to deploy, use, and customize. You can automatically discover your system's environment and start monitoring in about an hour. No professional services or consultation needed.

SolarWinds

Sample Customers

1st Community Federal Credit Union, AMC, All Coveredês, Atlanta Technology Force, Babcockês, Baker Triangle, BankFirst, Beltone New England, Big Brothers Big Sisters

Andr. L. Riis AS, NetSuite

Buyer's Guide

Kaseya IT Center vs. SolarWinds Server and Application Monitor

April 2025

Free Report: Kaseya IT Center vs. SolarWinds Server and Application Monitor

Find out what your peers are saying about Kaseya IT Center vs. SolarWinds Server and Application Monitor and other solutions. Updated: April 2025.

DOWNLOAD NOW

850,236 professionals have used our research since 2012.

See our Kaseya IT Center vs. SolarWinds Server and Application Monitor report.

See our list of best Server Monitoring vendors.

We monitor all Server Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.