Try our new research platform with insights from 80,000+ expert users

Jira vs Rally Software vs TFS comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Jira users report satisfaction with its cost-effectiveness, efficiency improvements, and quick ROI despite plugin challenges and difficulties quantifying ROI.
Sentiment score
7.9
Rally Software improves efficiency and ROI, simplifies processes, offers valuable insights, and outperforms Quality Center in cost-effectiveness.
Sentiment score
7.2
TFS enhances productivity and cost-efficiency by automating processes, integrating with Microsoft products, and improving software development for oil and gas.
Integrating TFS with Visual Studio and Azure Cloud has improved our development processes by providing better integration and reducing errors.
 

Customer Service

Sentiment score
6.6
Jira's self-service support is aided by documentation and forums, though response times vary when escalations need direct contact.
Sentiment score
6.9
Rally Software's customer service is knowledgeable and responsive, but response times can be slower for complex issues.
Sentiment score
6.9
Users praise TFS support for its excellence, quick responses, and resources, although some suggest improvements in response time and SLAs.
I did not face any issues with stability or upgrades.
as a Microsoft product, it might have limited global documentation or support options compared to GitLab.
 

Scalability Issues

Sentiment score
7.3
Jira is scalable and integrates well, but flexibility and customizations can impact scalability, affecting cost-effectiveness and performance.
Sentiment score
7.2
Rally Software is known for scalability and agile integration, with minor slow-downs but no major data handling issues.
Sentiment score
7.4
TFS is scalable, suitable for enterprises, but larger organizations may encounter challenges; rated 6 to 8 out of 10.
 

Stability Issues

Sentiment score
7.6
Jira is highly stable, with few issues often linked to user infrastructure, upgrades, or customizations, and cloud stability strong.
Sentiment score
7.3
Rally Software is stable with reliable uptime, but users face occasional performance issues, needing improvement in reporting and speed.
Sentiment score
7.7
TFS is reliable and robust, though minor issues under load or specific setups can impact performance, requiring proper hardware.
Its stability is lacking as we have encountered security leaks and glitches.
 

Room For Improvement

Jira requires improvement in customization, usability, integration, and performance, while users seek better training resources for seamless experiences.
Users seek improved navigation, performance, reporting, Kanban support, integration, and customization in Rally Software for better user satisfaction.
TFS requires improved interface, tool integration, agile features, merging, reporting, affordability, stability, cloud synergy, and performance enhancements.
To improve Jira, maybe some AI features could be added.
TFS is not as fast, easy to use, or configurable as GitLab, despite moving into the cloud.
I am content with how TFS is structured now, particularly the Azure version.
 

Setup Cost

Jira pricing increases with user count and plugins, offering competitive rates but rising costs for larger enterprises.
Rally Software is costly compared to competitors, but offers value for agile scaling and negotiable professional services for large users.
Enterprise TFS users experience varied costs; many manage expenses with agreements, praising integration despite fewer features than HPE ALM.
 

Valuable Features

Jira is praised for its user-friendly interface, customization, integrations, agile support, and features enhancing productivity and collaboration.
TFS integrates with Visual Studio, enhancing version control, lifecycle management, and Agile support, valuable for diverse development needs.
The integration with Azure DevOps also offers seamless functionality for CI/CD processes.
Makes it easier for me to create builds and release pipelines without needing to program YAML files.
 

Mindshare comparison

As of August 2025, in the Application Lifecycle Management (ALM) Suites category, the mindshare of Jira is 20.0%, down from 23.9% compared to the previous year. The mindshare of Rally Software is 6.1%, down from 6.6% compared to the previous year. The mindshare of TFS is 4.4%, down from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

AmitUbale - PeerSpot reviewer
Efficient project management that's comprehensive and and helps with time efficiency
We use Jira primarily for project management within the organization. It helps us manage tasks, bug management, and tracking tickets effectively. We assign tickets to individual team members and track them easily For project management, Jira has helped facilitate efficient task segregation and…
Deep Maini - PeerSpot reviewer
Helps you collaborate on various effects and solutions from the top to the bottom of the organization
We use Rally Software extensively in our agile development processes. We have program boards set up where we write and break down stories. We assign story points and map dependencies between different stories, showing how stories from one team may depend on stories from another team. It integrates these functions well, especially compared to Jira, which has some limitations in this area. The tool keeps improving based on how teams actually work in Scaled Agile, continually upgrading their software versions to meet our needs. I find the whole Rally Software tool integrated very nicely. In Jira, we often go to Confluence for documentation using two separate tools. But in the product, it's not like that. The documentation is tightly integrated. I don't feel like switching to another tool, like going from Jira to Confluence. The tool is designed for collaboration. It shows your organization's view, showing different teams and verticals. It helps you collaborate on various effects and solutions from the top to the bottom of the organization. It has an ecosystem that supports this. All the dependencies between different teams can be easily mapped in Rally Software. They have a program board for that purpose.
Pmurki@Micron.Com Praveen - PeerSpot reviewer
Version control is excellent and good for code review, branching, merging strategies and more
I've worked with TFS for source control and Agile project management. We also used TFS for seamless team collaboration and tracking.  I used TFS for a couple of years. Now, we use Azure DevOps. It's a wonderful tool for source control and CI/CD pipelines It's a really valuable tool for…
report
Use our free recommendation engine to learn which Application Lifecycle Management (ALM) Suites solutions are best for your needs.
865,140 professionals have used our research since 2012.
 

Comparison Review

it_user355629 - PeerSpot reviewer
Nov 19, 2015
JIRA can do incident management, work configuration, and a lot of other different things. But we haven't found anything as compelling as CA Agile.
The tools are not overly complex for Agile. It appears that CA has recognized that. They're not just building the connector for Rally, but they are also allowing other groups to build connectors from JIRA into CA PPM and from other tools to CA PPM. If you are looking at open source products, why…
 

Top Industries

By visitors reading reviews
Manufacturing Company
16%
Financial Services Firm
11%
Computer Software Company
10%
Government
8%
Manufacturing Company
16%
Financial Services Firm
11%
Insurance Company
11%
Healthcare Company
9%
Computer Software Company
13%
Manufacturing Company
12%
Financial Services Firm
9%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below d...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products a...
What is your experience regarding pricing and costs for Jira?
We operate under a nonlimited license with Jira, allowing a number of users to access it with a single enterprise lic...
What do you like most about Rally Software?
Rally offers many features that help the management of activities, coordination, alignment and reports, which applies...
What is your experience regarding pricing and costs for Rally Software?
I don't know the exact pricing, but I think the tool is priced high. They provide quality workmanship, good software,...
What needs improvement with Rally Software?
The product itself seems to have a lot of bugs. One issue is that it sometimes allows people to modify data inappropr...
Which is better - TFS or Azure DevOps?
TFS and Azure DevOps are different in many ways. TFS was designed for admins, and only offers incremental improvement...
What do you like most about TFS?
Microsoft's technical team is supportive.
What is your experience regarding pricing and costs for TFS?
While I do not know the exact pricing, TFS is likely more expensive than GitLab.
 

Comparisons

 

Also Known As

Jira Software
CA Agile Central, Rally Enterprise, CA Agile Training, CA Agile Coaching, CA Agile Academy, CA Agile Management , CA ALM
Team Foundation Server
 

Overview

 

Sample Customers

Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Physicians Mutual, Harvard Pilgrim HealthCare, Editora Abril, Tata Communications, Level 3 Communications, Seagate, TomTom, Philips, Hiscox, Physicians Mutual, MYOB
Vendex KBB IT Services, Info Support, Fujitsu Consulting, TCSC, Airways New Zealand, HP
Find out what your peers are saying about Atlassian, Microsoft, Siemens and others in Application Lifecycle Management (ALM) Suites. Updated: August 2025.
865,140 professionals have used our research since 2012.