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Jira vs Jira Align vs Planview PPM Pro comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Jira users report satisfaction with its cost-effectiveness, efficiency improvements, and quick ROI despite plugin challenges and difficulties quantifying ROI.
Sentiment score
6.6
Jira Align enhances clarity and productivity, improving work processes and validating investment despite pricing concerns, boosting team efficiency.
Sentiment score
7.3
Organizations report significant financial gains and improved project management efficiency with Planview PPM Pro, despite ongoing optimization efforts.
 

Customer Service

Sentiment score
6.6
Jira's self-service support is aided by documentation and forums, though response times vary when escalations need direct contact.
Sentiment score
6.1
Jira Align support is generally praised for responsiveness and effectiveness, though feedback on long-term experiences and documentation is mixed.
Sentiment score
7.3
Planview PPM Pro's customer service is generally helpful, but experiences vary with responsiveness, offshore support, and complex issue resolution.
I did not face any issues with stability or upgrades.
They have a support knowledge base area on their website, and usually, they are very good at answering questions.
 

Scalability Issues

Sentiment score
7.3
Jira is scalable and integrates well, but flexibility and customizations can impact scalability, affecting cost-effectiveness and performance.
Sentiment score
7.7
Jira Align is praised for its scalability and integration with Jira, accommodating growth across medium to large enterprises.
Sentiment score
7.0
Planview PPM Pro offers scalability, effective mostly for SMEs, but faces challenges with large organizations and real-time global usage.
 

Stability Issues

Sentiment score
7.6
Jira is highly stable, with few issues often linked to user infrastructure, upgrades, or customizations, and cloud stability strong.
Sentiment score
8.4
Users praise Jira Align's stability and reliability, citing minimal downtime and effective updates, except occasional delays with large data loads.
Sentiment score
7.7
Planview PPM Pro is stable but faces occasional update disruptions, with most users praising its reliability and customer support.
 

Room For Improvement

Jira requires improvement in customization, usability, integration, and performance, while users seek better training resources for seamless experiences.
Jira Align needs intuitive interface, better Jira integration, improved navigation, enhanced reporting, and upgraded features for better usability.
Planview PPM Pro requires improvements in reporting, integration, interface, resource management, and lacks efficient "What If" planning capabilities.
To improve Jira, maybe some AI features could be added.
 

Setup Cost

Jira pricing increases with user count and plugins, offering competitive rates but rising costs for larger enterprises.
Jira Align is costly for small businesses, but potentially reasonable for large enterprises with varied pricing options.
Planview PPM Pro's flexible licensing offers value for large organizations, though costs can be high for smaller entities.
 

Valuable Features

Jira is praised for its user-friendly interface, customization, integrations, agile support, and features enhancing productivity and collaboration.
Jira Align enhances team collaboration with customizable dashboards, seamless integration, and agile support for strategic planning and execution.
Planview PPM Pro excels in reporting, customization, integration, and resource management, enhancing visibility, planning, and decision-making capabilities.
 

Mindshare comparison

Application Lifecycle Management (ALM) Suites Market Share Distribution
ProductMarket Share (%)
Jira17.7%
Microsoft Azure DevOps13.0%
Codebeamer8.9%
Other60.4%
Application Lifecycle Management (ALM) Suites
Enterprise Agile Planning Tools Market Share Distribution
ProductMarket Share (%)
Jira Align5.8%
Microsoft Azure DevOps37.7%
GitLab28.1%
Other28.400000000000006%
Enterprise Agile Planning Tools
Project Portfolio Management Market Share Distribution
ProductMarket Share (%)
Planview PPM Pro6.8%
ServiceNow Strategic Portfolio Management9.9%
Planisware9.6%
Other73.7%
Project Portfolio Management
 

Featured Reviews

AmitUbale - PeerSpot reviewer
Efficient project management that's comprehensive and and helps with time efficiency
We use Jira primarily for project management within the organization. It helps us manage tasks, bug management, and tracking tickets effectively. We assign tickets to individual team members and track them easily For project management, Jira has helped facilitate efficient task segregation and…
ShyiamaKishun - PeerSpot reviewer
Has a straightforward setup process and efficient project management features .
Jira Align supports program increment planning by facilitating the planning aspect, including team setup, dependency management, and defining the layout for each step or stage in a project. The platform aids in breaking down targets into parts, aligning with Agile principles, and ensuring a structured layout. The most impactful feature of Jira Align for project management lies in its capabilities related to planning and setting up projects. The platform visually understands targets, offering a clear and detailed layout. We can determine when to speed up the process or access the project. We can address the issues related to planning and development efficiently. It is a great product to use, aiding in project planning and alignment. I recommend it to others and rate it a ten out of ten.
MartinQuiroga - PeerSpot reviewer
Needs to improve roadmap, scalability and communication
The product feels like a toy. The tool needs to improve its roadmap. It needs to improve things on a project management level which includes communication as well.  I am working with the product for two to three years.  The product is not scalable. We have around 15-20 users for the product.  My…
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Top Industries

By visitors reading reviews
Manufacturing Company
16%
Financial Services Firm
11%
Computer Software Company
10%
Government
8%
Financial Services Firm
19%
Manufacturing Company
13%
Computer Software Company
12%
Insurance Company
6%
Financial Services Firm
13%
Computer Software Company
11%
Manufacturing Company
10%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business102
Midsize Enterprise57
Large Enterprise149
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise10
Large Enterprise15
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise6
Large Enterprise24
 

Questions from the Community

Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below d...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products a...
What is your experience regarding pricing and costs for Jira?
We operate under a nonlimited license with Jira, allowing a number of users to access it with a single enterprise lic...
What do you like most about Jira Align?
I joined the company because they had a large project, and as a startup company, they needed to scale up efficiently....
What needs improvement with Jira Align?
The platform's communication features could be more robust for better team integration.
What is your primary use case for Jira Align?
We use Jira Align for business strategies, collaboration, and reporting. The solution allows us to manage the various...
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Also Known As

Jira Software
AgileCraft
Innotas
 

Overview

 

Sample Customers

Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Anthem, nielsen, Homeland Security, NCR, dimension data
The Weather Channel, corcs, Crayola, Scan Health Plan, Vermont, Bank of the West, North West Company, University of Southern Mississippi, Jeffries, Purdue University, Chesterfield County Virginia, City of Memphis
Find out what your peers are saying about Atlassian, Microsoft, Siemens and others in Application Lifecycle Management (ALM) Suites. Updated: September 2025.
867,676 professionals have used our research since 2012.