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Jira vs Jira Align vs Planview PPM Pro comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Jira boosts ROI through enhanced productivity, versatility, and efficient workflows, leading to cost savings and quick payback periods.
Sentiment score
6.0
Jira Align increased productivity and efficiency despite concerns over cost versus benefits and occasional negative return on investment.
Sentiment score
7.3
Organizations report significant financial gains and improved project management efficiency with Planview PPM Pro, despite ongoing optimization efforts.
A return on investment has been seen with Jira, as a lot of time has been saved in arranging tasks, converting software features into epics, tasks, and milestones, making it easy to track progress and plan future roadmaps.
Senior Consultant at a consultancy with 10,001+ employees
We implement it and track it with the help of the time tracking feature, which makes it quite easy to manage everything in a single platform.
Technical Lead at a tech services company with 501-1,000 employees
Tracking has helped people see productivity measures and different observability metrics and traceability metrics of different tools.
Integration Supervisor Lead at a manufacturing company with 5,001-10,000 employees
 

Customer Service

Sentiment score
6.6
Customer service is valued for timely help, but email-only support and inconsistent technical assistance cause some frustration.
Sentiment score
5.9
Jira Align's customer service is responsive and knowledgeable, though some users note occasional delays due to internal processes.
Sentiment score
7.3
Planview PPM Pro's customer service is generally helpful, but experiences vary with responsiveness, offshore support, and complex issue resolution.
Jira's customer support is one of the best I have ever dealt with because they respond quickly.
CEO at 2Help
They usually reach out within one to two business days and give specific answers.
Senior Technical Support Engineer I at Krisp
I did not face any issues with stability or upgrades.
Senior Director, Head of Information Systems Division at Israel Innovation Authority
They have a support knowledge base area on their website, and usually, they are very good at answering questions.
Technical Program Manager at Concentrix Catalyst
 

Scalability Issues

Sentiment score
7.2
Jira is highly scalable, integrates well with tools, supports growth effectively, but may incur additional costs with expansion.
Sentiment score
7.5
Jira Align is praised for scalability, seamless Jira integration, flexible licensing, but may challenge non-technical users and non-Jira tool integration.
Sentiment score
7.0
Planview PPM Pro offers scalability, effective mostly for SMEs, but faces challenges with large organizations and real-time global usage.
As the number of users, projects, and work items grows, Jira can scale effectively.
Integration Supervisor Lead at a manufacturing company with 5,001-10,000 employees
Scalability for Jira is great, and it handles growth easily from 100 to thousands.
CEO at 2Help
 

Stability Issues

Sentiment score
7.6
Jira is praised for its stability and reliability, with minimal disruptions and consistently high user ratings.
Sentiment score
8.3
Jira Align is praised for stability, minimal downtime, and efficient performance, earning high ratings despite minor integration issues.
Sentiment score
7.7
Planview PPM Pro is stable but faces occasional update disruptions, with most users praising its reliability and customer support.
In my experience, Jira is stable, with around 99% uptime.
Senior Consultant at a consultancy with 10,001+ employees
 

Room For Improvement

Jira's complexity causes user challenges, requiring enhanced usability, integrations, performance, automation, AI features, and better support.
Jira Align users seek better navigation, integration, customization, reporting, mobile access, clearer documentation, and more AI features.
Planview PPM Pro requires improvements in reporting, integration, interface, resource management, and lacks efficient "What If" planning capabilities.
Focus more on improving API integration and automation tools, not just the design.
CEO at 2Help
One feature that could improve Jira is the integration of AI capabilities, such as organizing Jira tasks autonomously with minimum human intervention and executing aggregations and clustering of these tasks.
Senior Consultant at a consultancy with 10,001+ employees
A simpler user experience for new users is necessary.
Product Analyst at a consultancy with 51-200 employees
It is probably better in almost all aspects over Jira; the dashboards are better, the filters or the queries are better, and it is more aligned to Scaled Agile.
Agile Coach/SAFe Team Coach at a retailer with 10,001+ employees
 

Setup Cost

Jira's reasonable pricing escalates for enterprises with more users, add-ons, and data center or cloud subscriptions.
Jira Align's pricing is often deemed costly, especially for smaller enterprises, affecting adoption decisions despite fair assessments.
Planview PPM Pro's flexible licensing offers value for large organizations, though costs can be high for smaller entities.
Even if only five people from your team use a financial plugin, you still pay for all 100 seats.
CEO at 2Help
It all depends on what sort of Microsoft licensing agreements the company has as to whether one is going to be better than the other.
Agile Coach/SAFe Team Coach at a retailer with 10,001+ employees
 

Valuable Features

Jira supports Agile with customizable workflows, integrations, and dashboards, enhancing project management and collaboration through scalable, flexible tools.
Jira Align excels in user-friendly interface, customizable features, and reports, enhancing team collaboration and Agile integration.
Planview PPM Pro excels in reporting, customization, integration, and resource management, enhancing visibility, planning, and decision-making capabilities.
You can build your own workflows and make it work exactly the way your team needs and integrate it with almost every third-party software.
CEO at 2Help
Agile boards give instant visibility into what is in progress, blocked, or completed. It provides clear status and ownership, which helps the team stay aligned without constant follow-ups.
Product Analyst at a consultancy with 51-200 employees
Jira has helped not only our organization but many organizations to be very focused and understand what needs to be done and to prioritize things effectively.
Senior Technical Support Engineer I at Krisp
We export most of what is in Jira to Power BI so we can run better reports.
Agile Coach/SAFe Team Coach at a retailer with 10,001+ employees
 

Mindshare comparison

Application Lifecycle Management (ALM) Suites Mindshare Distribution
ProductMindshare (%)
Jira12.3%
Microsoft Azure DevOps10.3%
Codebeamer7.0%
Other70.4%
Application Lifecycle Management (ALM) Suites
Enterprise Agile Planning Tools Mindshare Distribution
ProductMindshare (%)
Jira Align4.4%
Microsoft Azure DevOps37.4%
GitLab31.5%
Other26.700000000000003%
Enterprise Agile Planning Tools
Project Portfolio Management Mindshare Distribution
ProductMindshare (%)
Planview PPM Pro4.9%
Planisware7.3%
Broadcom Clarity7.2%
Other80.6%
Project Portfolio Management
 

Featured Reviews

Akhil Viswam - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Agile workflows have streamlined sprint planning and tracking for faster feature delivery
Jira has a very good interface and it is very easy to manage sprints, tasks, and epics. The main feature is the hierarchy, as features can be converted into epics and topics, allowing bigger tasks to be partitioned into smaller ones. The hierarchy feature in Jira helps the team significantly compared to other tools that have been used, such as Trello, which is mainly useful only for a waterfall model. For modern Agile practices, Jira is the most adapted tool in the industry. Another valuable feature is that Jira APIs have been used for data science projects to analyze tasks and get insights. This has also been very helpful in the project.
JA
Technical Program Manager at Concentrix Catalyst
Everyone knows the tool and adapts swiftly, making teamwork efficient
Jira Align has become a standard in this industry, so everybody knows how to use it. Everybody knows Jira Align, so it is not hard to adapt to projects and customers. That is the aspect I appreciate the most. It is very scalable, and I appreciate that. Because it is a standard, as I mentioned, though not an official one, Jira Align is adapting to the latest approaches such as Scrum and Kanban. It is really easy to set up a project and start working with the team. Everybody knows Scrum, everybody knows Kanban, or a combination of both. That is the benefit I see, and the UI is very intuitive.
reviewer2004219 - PeerSpot reviewer
Management consultant at Sloan Consulting
Easy to use with flexible reporting, excellent visibility, and solid customer support
The status reporting is the most valuable feature as it's easy to use; it's simple for project managers to enter their information, and the reporting features are very flexible. Planview PPM enables us to create reusable project templates that reflect our project management life cycle. We were able to garner some best practices by using Planview templates, but they are also flexible enough to modify without having to customize the solution. The distinction between ''customize'' and ''configure'' is important here. When it comes to viewing projects and timelines, the solution is excellent. The views are easy to access and highly configurable. The solution provides managers with the insight they need to empower decision-making and help them manage risk, as it allows them to see when projects are over budget and behind schedule. Planview helped to reduce project delays because we can see when they occur and take proactive steps to remedy the situation.
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Top Industries

By visitors reading reviews
Manufacturing Company
17%
Financial Services Firm
9%
Computer Software Company
7%
Government
7%
Financial Services Firm
14%
Manufacturing Company
11%
Computer Software Company
9%
Insurance Company
7%
Manufacturing Company
11%
Construction Company
9%
Financial Services Firm
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business107
Midsize Enterprise58
Large Enterprise151
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise10
Large Enterprise17
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise6
Large Enterprise24
 

Questions from the Community

Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below d...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products a...
What is your experience regarding pricing and costs for Jira?
Jira itself is fairly priced for the features it provides, but pricing is a bit higher than some alternatives, mostly...
What do you like most about Jira Align?
I joined the company because they had a large project, and as a startup company, they needed to scale up efficiently....
What needs improvement with Jira Align?
The platform's communication features could be more robust for better team integration.
What is your primary use case for Jira Align?
We use Jira Align for business strategies, collaboration, and reporting. The solution allows us to manage the various...
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Also Known As

Jira Software
AgileCraft
Innotas
 

Overview

 

Sample Customers

Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Anthem, nielsen, Homeland Security, NCR, dimension data
The Weather Channel, corcs, Crayola, Scan Health Plan, Vermont, Bank of the West, North West Company, University of Southern Mississippi, Jeffries, Purdue University, Chesterfield County Virginia, City of Memphis
Find out what your peers are saying about Atlassian, Microsoft, OpenText and others in Application Lifecycle Management (ALM) Suites. Updated: March 2026.
885,667 professionals have used our research since 2012.