


Tungsten RPA and Jiffy.ai Automate compete in the robotic process automation category. Jiffy.ai appears to have the upper hand due to its adaptability and user-friendly approach, particularly in dynamic environments.
Features: Tungsten RPA provides robust integration capabilities with tools like Kofax TotalAgility, browser automation, workflow management, and data recognition to optimize business processes with balanced error handling. Jiffy.ai Automate offers flexibility for complex automation tasks across diverse environments, supporting strong integration, document processing, and machine learning to enhance data extraction.
Room for Improvement: Tungsten RPA can improve Active Directory integration, Java compatibility, desktop automation, and multi-attachment capabilities. Jiffy.ai Automate needs better user training resources, such as forums and documentation, to enhance setup ease and broaden its appeal to non-technical stakeholders. Accessibility could improve to increase market penetration further.
Ease of Deployment and Customer Service: Tungsten RPA supports mainly on-premises deployment, limiting flexibility compared to Jiffy.ai, which offers broader deployment options, including cloud infrastructures. Jiffy.ai benefits from rapid deployment across environments. Tungsten RPA shows inconsistency in customer service responsiveness, while Jiffy.ai is generally effective, though could provide more extensive resources.
Pricing and ROI: Tungsten RPA involves upfront costs, providing economic benefits after multiple deployments, but is initially higher in cost. Jiffy.ai Automate employs a competitive pricing model favorable for smaller businesses with low initial and annual costs. Jiffy.ai's cost efficiency reduces barriers for small to medium enterprises. Both solutions reduce operational costs and enhance efficiency, achieving notable ROI but differ in pricing strategy and support costs.
Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money.
It has reduced our expenditures in terms of purchasing more products and employing more technicians.
On a scale from one to ten, I would rate the ROI as nine.
They don't always understand the processes I'm trying to implement.
They handle customers like me to get to the exact issue, detailing where that issue originates from a technical point of view, the resolution, and the summary they provided.
I would rate the technical support as a nine out of ten because it is quite fast and courteous.
The scalability of Automate also scores a ten out of ten.
I can deploy it on multiple infrastructures such as cloud, on-premises, or in a hybrid model.
It is easy to increase one bot or one studio without needing to buy another orchestrator, which can be quite expensive.
The stability of the solution is a ten out of ten.
For stability on a scale from one to ten, I would give it a solid nine.
It has very robust features, and it is not prone to instability.
This is a significant concern, especially with critical workloads where visibility into errors is essential.
My major recommendation would be for easier upgrade paths between major versions.
When new employees join our company, we created automation so they receive AWS credentials and all their AWS access and cloud access.
Competitors are often more expensive than Automate.
It offered what we wanted at a good, competitive price.
It does a lot but also costs a lot.
Automate's non-reliance on additional orchestrators makes it quite cost-effective.
In my opinion, the best feature Automate offers is the scheduling.
Automate's compatibility with existing IT infrastructure has impacted our business operations positively by providing smooth integration with other software that we use, such as Gmail, Jira, and Microsoft 365 apps, which gives us a unified platform instead of having to keep switching from one software to another, saving a lot of time and streamlining the whole workflows.
| Product | Market Share (%) |
|---|---|
| Fortra's Automate | 2.7% |
| Tungsten RPA | 2.0% |
| Jiffy.ai Automate | 0.8% |
| Other | 94.5% |


| Company Size | Count |
|---|---|
| Small Business | 25 |
| Midsize Enterprise | 10 |
| Large Enterprise | 9 |
| Company Size | Count |
|---|---|
| Small Business | 2 |
| Midsize Enterprise | 1 |
| Large Enterprise | 5 |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 1 |
| Large Enterprise | 18 |
Fortra's Automate offers a user-friendly platform for task automation, featuring a drag-and-drop interface that aids in scheduling, file management, and integrating with services like Azure and AWS.
Fortra's Automate provides substantial ease in automating complex tasks through its intuitive design. It offers seamless integration capabilities, especially with Azure and AWS, and comes equipped with strong error handling. Cost-effective and requiring minimal coding, it supports a broad range of industries by effectively automating tasks such as HR operations, invoice management, and data processing across servers.
What features stand out in Fortra's Automate?
What benefits should users consider in reviews?
In industries such as healthcare and transportation, Fortra's Automate facilitates the automation of client management, HR operations, and data processing, boosting efficiency. Banks utilize it for managing extensive invoice workflows, while distribution sectors rely on its capabilities for insurance checks and system support. Its applicability across servers makes it a valuable tool for any sector seeking to reduce manual workload and improve task accuracy.
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