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JAMS vs VMware Aria Automation Orchestrator comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 8, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JAMS
Ranking in Workload Automation
3rd
Average Rating
8.8
Reviews Sentiment
7.6
Number of Reviews
35
Ranking in other categories
No ranking in other categories
VMware Aria Automation Orch...
Ranking in Workload Automation
15th
Average Rating
9.0
Reviews Sentiment
7.9
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Workload Automation category, the mindshare of JAMS is 2.1%, up from 1.5% compared to the previous year. The mindshare of VMware Aria Automation Orchestrator is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation Market Share Distribution
ProductMarket Share (%)
JAMS2.1%
VMware Aria Automation Orchestrator0.4%
Other97.5%
Workload Automation
 

Featured Reviews

Patrick Norton - PeerSpot reviewer
Support has been among the most helpful and knowledgeable we've ever worked with but performance monitoring needs improvement
The monitoring of the JAMS product and its performance is an area of concern for me. I also need better tools to adopt version seven. Another area for improvement would be the addition of source control for jobs internally, as this feature would solve several problems for me. JAMS has some quirks. It has a bit of a learning curve. Some exceptions are not intuitive, such as when a job is terminated due to exceeding its defined runaway time limit. This generates a misleading exception message that is difficult for new users to understand and requires experience to interpret correctly. Stalled jobs present a unique challenge, particularly when pushing a system like JAMS version six to its limits. While rare, these instances occur when jobs become unresponsive despite appearing in API queries but not in the monitoring console. Although workarounds exist, they highlight the need for improved native monitoring capabilities within JAMS. Currently, the system assumes flawless operation, necessitating supplemental monitoring tools to detect issues like excessive pending or stalled jobs, ensuring timely intervention by our teams.
Sufyan Khan - PeerSpot reviewer
Have delivered automation projects efficiently and continue to benefit from simplified orchestration
I have worked with VMware Aria Automation Orchestrator in Pakistan; it was coming with VMware Cloud Director. ISPs can configure it. We have a team who can configure and orchestrate the entire portfolio, but we never got a chance to do it independently. We have a certified team which can provide such services. VMware Aria Automation Orchestrator is seamless. We have not experienced any flaw until now. The best features of VMware Aria Automation Orchestrator include peace of mind and lesser complexity. Simplicity is crucial. There is no complexity in the system.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The user-friendly and adaptable scheduler allows us to manage various scheduling scenarios."
"The fact that we no longer need to use Excel spreadsheets is huge. Before JAMS, every group was keeping track of their own batch jobs. Nobody really knew what the other jobs were. So, if jobs failed, other groups wouldn't necessarily know. With JAMS, everything is done through a single scheduler. You can choose who to notify."
"We also use the solution’s Interactive Agents. If we need to push something to our dealer portal, we can just drop a file in a folder and it goes. Running interactive tasks helps me users focus on business processes since I don’t have to take care of running the jobs manually."
"The dashboard is intuitive."
"JAMS is easier to use and cheaper than our previous solution. The installation is more straightforward, and JAMS has a graphical user interface, so it's more accessible."
"The product is easy to use."
"It's a full-featured job scheduling tool. The part that I liked the best was the support team. This tool was new, and we were all learning it and setting up the different jobs that were complex in nature. Their support team was very responsive in helping us out through the setup and resolving the issues. They have been incredibly awesome."
"JAMS has improved our productivity immensely because everything flows. I don't think we could operate at our current staffing levels without it."
"Primarily, customers are looking for workflows and day-to-day actions, as well as advanced templates."
"The best features of VMware Aria Automation Orchestrator include peace of mind and lesser complexity; simplicity is crucial, and there is no complexity in the system."
"Primarily, customers are looking for workflows and day-to-day actions, as well as advanced templates."
 

Cons

"It does validations when you try to delete an object and if there are any dependencies in place, the deletion process will not proceed... there is no information provided as to what it was that caused the validation to fail... it's quite a tedious process to find which object is getting in the way."
"The client is horrible. Every time JAMS puts out a survey on what they can improve, I always say, "The client: When you are setting up jobs, it is quite horrible." The response has been, "Well, we are just using the Windows foundation," and I am like, "Why isn't it only your product?" We can get around it now that we know its quirks, but it is not the most user-friendly of tools out there. The UI is completely unintuitive. We had to go and open up a support ticket with JAMS just to get something back. It is not user-friendly at all."
"The tabs in the JAMS file transfer could be clearer. It would help us demonstrate to our client that JAMS not only automates jobs but also does fast transfers, and it's an alternative that supports and filters different kinds of platforms. Filtering file transfers will be highly beneficial to them."
"JAMS doesn't allow us to implement SOC controls. We are a company that trades stocks on the New York Stock Exchange, so all our transactions are audited. It has a feature that saves the file for only a month but doesn't segregate the data between finance and SOC-related compliance."
"The error messages from JAMS often need clarification, hindering our ability to resolve issues swiftly."
"As an admin, I would like to have a web-based GUI instead of a client application that we have to install on our PCs."
"If there were a softcover book on how to really take advantage of all of JAMS' tools, I would buy it. I do better with training books than online searching, so a book would be helpful."
"I'm not sure if they have fixed it in a newer version, but there is no global search in the version I have. If I have multiple sub-folders that are named for business units, like HR or IT, and I have to search for a job, I cannot search from the top. I have to go to the HR folder to search for a particular job, or to the IT folder."
"Some students, especially beginners, may find the learning curve to be steep due to a lack of requisite knowledge in backend languages like YAML, Python, or JavaScript."
"I would like to see improvements related to AI integration, which could make understanding from a language perspective easier."
"VMware Aria Automation Orchestrator is a very solid and acceptable product, but after the transition to Broadcom, prices are very high."
 

Pricing and Cost Advice

"Fortra's JAMS pricing structure has deteriorated significantly since its acquisition by Fortra."
"It was $10,000 for the first year. Then, there is a maintenance cost for licensing every year that we get billed $5,000 for every year."
"This is a good product at a fair price."
"In the end, you'll find that it's really worth the price. There is some sticker shock, but it's worth every dime."
"Take advantage of its scalability. You can start small. The initial cost is very reasonable. Once you have started picking up the tool and adopting it, then you can scale up from there and buy more agents."
"The pricing of JAMS has not been an issue for us, as it has allowed us to save time."
"Our licensing is pretty cheap because we have a state solution. So, we pay only $1,000 a year."
"JAMS is relatively inexpensive, with additional costs only incurred for tags, other services, and optional support renewals."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
13%
Manufacturing Company
8%
Healthcare Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise7
Large Enterprise18
No data available
 

Questions from the Community

What do you like most about JAMS?
I find the historical tracking feature of JAMS invaluable for reviewing past events.
What is your experience regarding pricing and costs for JAMS?
They recently switched to subscription-based pricing, which increased. The price is fair considering the functionality and importance of the tool, although the increase did unsettle our management.
What needs improvement with JAMS?
A major improvement would be the integration of AI to help us accomplish various tasks. AI could assist in simplifying operations and could potentially enhance the tool's capabilities.
What is your experience regarding pricing and costs for VMware Aria Automation Orchestrator?
Pricing is not a concern for us. We generally do not handle that side of the story.
What needs improvement with VMware Aria Automation Orchestrator?
I would like to see improvements related to AI integration, which could make understanding from a language perspective easier. Features like drag-and-drop, enabling code to be written automatically...
What is your primary use case for VMware Aria Automation Orchestrator?
My company is a training company, so we deliver trainings for Aria Automation. I have been using VMware Aria Automation Orchestrator for about three years.
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
1. VMware 2. Dell Technologies 3. Cisco Systems 4. IBM 5. Hewlett Packard Enterprise 6. Microsoft 7. Oracle 8. Amazon Web Services 9. Google Cloud 10. Intel 11. Accenture 12. Fujitsu 13. Hitachi Vantara 14. NetApp 15. Red Hat 16. SAP 17. Siemens 18. T-Systems 19. Verizon 20. AT&T 21. Vodafone 22. Orange 23. BT Group 24. Deutsche Telekom 25. Ericsson 26. Nokia 27. Samsung 28. Sony 29. Toshiba 30. Panasonic 31. LG Electronics 32. Philips
Find out what your peers are saying about BMC, Broadcom, JAMS Software and others in Workload Automation. Updated: September 2025.
869,202 professionals have used our research since 2012.