Ivanti Patch for Endpoint Manager vs KACE Systems Management Appliance (SMA) comparison

Ivanti and Quest Software are both solutions in the Patch Management category. Ivanti is ranked #19, while Quest Software is ranked #9 with an average rating of 8.5. Ivanti holds a 2.2% mindshare in PM, compared to Quest Software’s 3.3% mindshare. Additionally, 100% of Ivanti users are willing to recommend the solution, compared to 95% of Quest Software users who would recommend it.

Ivanti Patch for Endpoint M...

Read 4 Ivanti Patch for Endpoint Manager reviews

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1,275 Comparison Views

100% willing to recommend

KACE Systems Management App...

Read 40 KACE Systems Management Appliance (SMA) reviews

4,734 Views
2,651 Comparison Views

95% willing to recommend

Ivanti Patch for Endpoint M...

KACE Systems Management App...

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Executive SummaryUpdated on Mar 1, 2026

KACE Systems Management Appliance and Ivanti Patch for Endpoint Manager compete in IT management solutions. KACE SMA appears favorable due to pricing and customer support advantages.

Features: KACE SMA provides software distribution, asset management, and automates inventory. Ivanti Patch for Endpoint Manager offers advanced patching, extensive integration options, and robust security automation.

Ease of Deployment and Customer Service: KACE SMA has straightforward deployment and outstanding customer service. Ivanti Patch for Endpoint Manager focuses on specialized onboarding assistance.

Pricing and ROI: KACE SMA offers competitive upfront pricing. Ivanti Patch for Endpoint Manager, while likely higher in cost, provides substantial ROI with its security features.

To learn more, read our detailed Ivanti Patch for Endpoint Manager vs. KACE Systems Management Appliance (SMA) Report (Updated: June 2026).

Buyer's Guide

Ivanti Patch for Endpoint Manager vs. KACE Systems Management Appliance (SMA)

June 2026

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Helped 902,270 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Ivanti Patch for Endpoint M...

Ranking in Patch Management

19th

Average Rating

7.6

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

KACE Systems Management App...

Ranking in Patch Management

9th

Average Rating

8.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Client Desktop Management (2nd), Endpoint Compliance (7th), Remote Monitoring and Management (RMM) (11th), Unified Endpoint Management (UEM) (12th)

Mindshare comparison

As of June 2026, in the Patch Management category, the mindshare of Ivanti Patch for Endpoint Manager is 2.2%, up from 2.2% compared to the previous year. The mindshare of KACE Systems Management Appliance (SMA) is 3.3%, down from 4.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Patch Management Mindshare Distribution
Product	Mindshare (%)
KACE Systems Management Appliance (SMA)	3.3%
Ivanti Patch for Endpoint Manager	2.2%
Other	94.5%

Patch Management

Featured Reviews

PraveenRajan

Director of Infrastructure at Elevate Services

Smoothly handles software patching and scheduling, enabling monthly patch distribution across multiple projects

We face some challenges, particularly with non-domain-joined macOS devices. Patching, updating, and syncing with the server can be tricky for them. So, the major challenges are macOS updates, patching, and backups. And for drawbacks, I wish Patch management was cloud-based instead of hosted on our own server. If Ivanti Patch had a cloud-based option instead of requiring an on-premises server and software. Hosting it in the cloud would simplify management, eliminating dependence on VPNs or other connectivity issues. Similar to Microsoft's EMS licensing, offering a cloud-based solution like Azure Active Directory or Endpoint Management Suite (EMS) would be ideal. EMS allows us to manage policies, batching, and software distribution entirely through the cloud, minimizing server downloads. If Ivanti considered a cloud-based approach, it would be hugely beneficial in today's hybrid work environment, where employees use desktops, laptops, and various locations. It's not just about patching office PCs anymore; mobile workers and backups need seamless access as well. Cloud-based patching would be much easier in a hybrid environment. Imagine updates coming directly from the cloud instead of relying on individual VPN connections. It would streamline the entire process.

Read full review

AdityaJain

Security Administrator at EbixCash

Centralized software deployment has simplified endpoint control but needs stronger security alerts

What I like best about KACE Systems Management Appliance (SMA) is that it allows pushing custom-made applications to all computers that have KACE Systems Management Appliance (SMA) endpoint installed. This makes it easier for the organization to push patches and updates. If I need to push EDR updates, I can use KACE Systems Management Appliance (SMA), as it automatically updates the EDR on that endpoint, and that is a great feature. Overall, KACE Systems Management Appliance (SMA) helps streamline my processes by allowing me to check the uptime and downtime of machines, whether they are connected to the internet or not, and how long a machine has been switched off. I can also gather hardware details and software inventory from it. I can show a live demonstration if a video conference can be arranged. Incident resolution capabilities with KACE Systems Management Appliance (SMA) have improved operational efficiency for system administrators, as it makes it easier to track machines with KACE Systems Management Appliance (SMA), gather their IP addresses, and push several updates, patches, or software deployments at once. I can design compliances as per my requirements, such as ensuring passwords are reset after 45 days.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product is easy to use, easy to implement, and easy to manage."

"Clear visibility regarding the status of the endpoint."

"When it comes to Ivanti Patch for endpoints, I find peer-to-peer patching valuable. Having a peer-to-peer patching capability is highly beneficial for us."

"It's been doing a lot for us, especially with third-party software patching and scheduling. We create multiple projects for monthly patch distribution and manage it all well."

"Because of the internet gateway, we were able to get clear visibility regarding the status of the endpoint which we needed to do recently when everyone was working from home."

"The most valuable feature is the imaging of computers through the SDA... Being able to do that so quickly with the SDA, and to then use the SMA for reinstalling software, has been huge for our productivity."

"It paid for itself within the first month we had it, so the return on investment was incredible."

"You don't have to be an advanced user. Rather, in terms of ease of use, this product is right where it needs to be."

"By using the KACE solution, we are able to provide endpoint management for our customers, it filled a critical gap for us, contributes to more than 30% of our revenue, and based on customer feedback it has saved more than 50% time through automation."

"The service desk can be configured and customized to better serve our environment."

"It is easy to use and pretty intuitive, and because it has a graphical user interface and is easy to use, it really decreases the training time and increases our efficiency in implementing things."

"This solution makes it easy to control assets and upgrade all types of software."

"My primary use case of this solution is to help us obtain accreditation in the UK of Cyber Essentials Plus, a program sponsored by the UK government which encourages UK companies to obtain a certain level of cyber-security within their cyber environment."

More KACE Systems Management Appliance (SMA) pros

Cons

"The UI must be more user-friendly."

"Inability to configure a rule-based management."

"The major challenges are macOS updates, patching, and backups. And for drawbacks, I wish Patch management was cloud-based instead of hosted on our own server."

"I'm currently struggling with one of the issues related to Linux or Ubuntu. Ivanti does not support Ubuntu and it has a limitation of CentOS to a specific version, which is CentOS 7, not 8."

"It would be great to have an easier way to patch Linux machines within the product."

"The problem is that it's harder to directly emulate a lot of the stuff that the group policies do, using the KACE solution. With regular group policies, you just specify the various settings you want to change on the workstations, and then you specify the workstations and—while it's kind of an ugly mess—it does it. Whereas on KACE, you really have to know what you're doing with scripting to effectively script those exact same changes."

"It took a little bit of time to figure out how to use the KACE Service Desk. I like the way that I'm able to customize it. But when it comes to how our techs are able to use it, it's not as functional as our current solution, which is BMC FootPrints Service Desk."

"There isn't a lot they need to improve with the solution itself at this point. It is pretty close to providing a single pane of glass for everything that we need for endpoint management specifically on all devices. There is very little that it doesn't provide for us, and for those, we have to go to other methods. There are some of the patching solutions that it doesn't take care of for us. So, we have to do those manually on the devices, and that's really the biggest thing. It doesn't do patching really well for non-Microsoft applications. The major application updates, particularly Windows updates, don't function nearly as well, but, for the vast majority of things, it does just fine. If they could improve in this aspect, that'd be great, but I don't know if they're going to be able to do that."

"We had issues with the tool's support. We are a Dutch firm and everything has to be in Dutch. We were not able to do the alerts. You were required to tweak them a lot to get them in the language that you preferred. The solution's support depended on the person that you got online. Sometimes, the response was fast and other times you needed to wait a long time. The support also depended on the levels of support that you had requested."

"It could be designed a little bit more intuitively in terms of administration."

"They could make the booting solution easier for different things, e.g., easier to insert drivers. They could make it easier to create a new image and put it onto the server. Those would be some nice solutions. They could make it so that somebody who has no knowledge at all can do it. That would be really nice. Because every time, until I get it memorized, I still need to go back to the training, the manual, or Google it to figure it out again. If they would make it a lot easier, to where a nine-year-old could do it, that would be really cool. If they made it easier, I could have more people managing the images on the server, instead of just one or two people."

"Sometimes the information is not as real time as it's supposed to be."

"The only pain point I have is with their salespeople. They call too often. They're too aggressive in trying to upsell. We know what we need, and we know if we want to expand. I don't mind quarterly calls from them, but sometimes, it is weekly. They need to get their sales team under control. The main goal of their support people and professional services is to make sure they deliver the service, and they deliver it well, whereas their salespeople are so interested in making a sale that they're wasting my time."

More KACE Systems Management Appliance (SMA) cons

Pricing and Cost Advice

"In terms of pricing, it is on the expensive side."

"We buy consulting fees from Software Factory, then we pay extra for it."

"The product is reasonably priced."

"Based on other solutions that we had implemented, its pricing seems to be quite competitive. It is not inexpensive, but it is also not more expensive than any other solution. They have the standard licensing fees and support fees."

"It may be more expensive, but you get what you pay for."

"Their pricing is per end-point device. There is an initial cost for the license for the server, which is pretty low, and then there is a per end-point device license, which is also fairly low. So, the pricing is still reasonable."

"The pricing and licensing are good. It's worth it."

"Licensing is very straightforward. They don't overcomplicate it. This is not a Cisco product where you have to have 30 different licenses just to open the box. It's pretty much set-and-forget. You pay an annual license... The cost is in the mid to upper range, but the ROI exceeds the outside cost, especially once you've had the system for a while."

"We are also saving on the licensing fee, compared to other endpoint management solutions."

More KACE Systems Management Appliance (SMA) pricing and cost advice

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Top Industries

By visitors reading reviews

Outsourcing Company

11%

Government

Financial Services Firm

Manufacturing Company

Financial Services Firm

10%

University

10%

Construction Company

Non Profit

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	20
Large Enterprise	16

Questions from the Community

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What is your experience regarding pricing and costs for Quest KACE Systems Management?

In terms of cost-effectiveness, considering a situation where I want to deploy KACE Systems Management Appliance (SMA) for just pushing updates, it is completely fine. However, apart from that, I d...

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What needs improvement with Quest KACE Systems Management?

For improvements in KACE Systems Management Appliance (SMA), I would want to see it become a standalone software agent. I am curious about why it does not offer EDR functionality. Additionally, the...

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What is your primary use case for Quest KACE Systems Management?

I have deployed KACE Systems Management Appliance (SMA) around 230 plus PCs, and I use it to push Windows updates and scripts. I have designed various scripts for tasks such as password resets afte...

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Product Reports

Buyer's Guide

Ivanti Patch for Endpoint Manager

June 2026

Ivanti Patch for Endpoint Manager report

Download Ivanti Patch for Endpoint Manager product report

Buyer's Guide

KACE Systems Management Appliance (SMA)

June 2026

KACE Systems Management Appliance (SMA) report

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Also Known As

Ivanti Patch for Endpoints, Patch for Endpoints, Shavlik Patch for Endpoints

Dell KACE Systems Management

Overview

Ivanti Patch for Endpoint Manager provides a robust solution for managing and automating patch deployment across network devices. It reduces security risks and improves compliance by efficiently updating systems and software with minimal disruption.

Focused on enterprise needs, Ivanti Patch for Endpoint Manager offers centralized control over patch management. It ensures that network endpoints are up-to-date, enhancing security and operational efficiency. This expertly configured tool uses automation to streamline processes, minimizing manual interventions and reducing the potential for errors. By integrating with current management infrastructures, it facilitates seamless patching workflows, helping organizations maintain a high level of cybersecurity.

What are the most important features of Ivanti Patch for Endpoint Manager?

Automated Patch Deployment: Streamlines the patch process by automating the deployment of updates.
Compliance Reporting: Provides detailed reports to ensure systems adhere to compliance standards.
Cross-Platform Support: Manages patches for various operating systems and applications.
Scheduling Flexibility: Customizes when patches are deployed to minimize disruption.
Vulnerability Assessment: Identifies and addresses security weaknesses.

What benefits or ROI should users consider?

Enhanced Security: Reduces vulnerabilities by maintaining up-to-date systems.
Operational Efficiency: Saves time with automated processes and reduces manual efforts.
Cost-Effectiveness: Reduces the cost of security incidents and management overhead.
Improved Compliance: Assures adherence to industry regulations with comprehensive reporting.

Ivanti Patch for Endpoint Manager finds application in various industries, including healthcare, finance, and education, where it supports compliance with industry-specific regulations. By automating patch management, each sector ensures its systems are secure and compliant, reducing the risk of breaches and enhancing operational stability.

Ivanti

KACE Systems Management Appliance offers integration capabilities, efficient image deployment, and comprehensive asset management. It supports centralized management across diverse devices and locations, simplifying IT processes and enhancing security.

KACE Systems Management Appliance provides single-pane visibility for endpoint management, mass software deployment, automated patch management, robust scripting, and detailed inventory tracking. It streamlines IT management and improves cyber-security compliance through remote software updates and centralized IT request handling. Despite struggles with scalability and the need for interface improvements, it enables efficient device imaging, script automation, and network management through detailed reporting. Organizations find it effective for software deployment, asset management, and endpoint monitoring, serving thousands of IoT devices and desktops.

What are the key features of KACE Systems Management Appliance?

Integration capabilities: Seamlessly connects with existing IT systems.
Efficient image deployment: Facilitates quick and effective distribution of system images.
Comprehensive asset management: Provides detailed tracking and management of IT assets.
User-friendly helpdesk: Simplifies handling IT requests and issues.
Automated patch management: Ensures devices are up-to-date with security patches.
Robust scripting: Allows for automation of complex IT tasks.
Detailed inventory tracking: Maintains accurate records of all IT assets.

What benefits should users expect from KACE Systems Management Appliance?

Simplified IT processes: Centralized management enhances operational efficiency.
Improved security: Streamlines cyber-security compliance through automated updates.
Flexibility in customizations: Adapts to specific IT environment needs.
Increased productivity: Efficient ticketing and reporting ease organizational operations.
Remote software updates: Ensures all devices are current, reducing security risks.

In healthcare, KACE Systems Management Appliance is used for maintaining device compliance and security standards. Educational institutions benefit from its capabilities to manage large numbers of endpoints across campuses. In finance, it aids in strict compliance requirements through automated patch management and detailed reporting. Retail sectors leverage its asset management features to streamline operations across numerous locations.

Quest Software

Sample Customers

InfoPro Digital, Cypress-Fairbanks Independent School District

Waypoint, Mattos Filho, Meetic, Gems Education, Green Clinic HealthSystem, Service King

Buyer's Guide

Ivanti Patch for Endpoint Manager vs. KACE Systems Management Appliance (SMA)

June 2026

Free Report: Ivanti Patch for Endpoint Manager vs. KACE Systems Management Appliance (SMA)

Find out what your peers are saying about Ivanti Patch for Endpoint Manager vs. KACE Systems Management Appliance (SMA) and other solutions. Updated: June 2026.

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