Pega Platform and Ivanti Automation are competing in the business process automation space. Ivanti Automation holds more appeal for its IT process automation features, while Pega Platform gains attention for its support and competitive pricing.
Features: Pega Platform offers robust workflow automation, scalability, and AI-driven decision-making. Ivanti Automation provides strong IT process automation, integration with IT systems, and better IT-centric automation capabilities.
Ease of Deployment and Customer Service: Pega Platform offers a straightforward deployment model with comprehensive customer service aimed at guiding clients through setup. Ivanti Automation promotes an efficient deployment with a focus on a self-service approach, appealing to users seeking independence.
Pricing and ROI: Pega Platform presents a competitive pricing structure with favorable ROI, making it attractive for budget-conscious buyers. Ivanti Automation, despite a potentially higher initial cost, offers a compelling ROI thanks to its effective feature set, appealing to those investing in robust IT automation solutions.
| Product | Market Share (%) |
|---|---|
| Pega Platform | 5.2% |
| Ivanti Automation | 1.0% |
| Other | 93.8% |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 15 |
| Large Enterprise | 69 |
Routine manual tasks consume IT and service desk resources and limit its ability to move ahead with higher-impact strategic projects. Ivanti Automation, powered by RES streamlines the management of complex hybrid environments by automating infrastructure, cloud, and workspace automation processes required to support the business.
Pega Platform provides flexible business process management with a focus on rapid application development and automation through a low-code approach, enhancing efficiency across sectors.
Pega Platform is renowned for its ability to streamline operations with robust automation features, including robotic process automation and decision-making capabilities. Its intuitive interface and workflow management contribute to a reputation for enhancing business processes. Although users face challenges with integration limitations and high licensing costs, they benefit from rapid deployment and efficient process adaptations. The unified architecture reduces complexity, while case management and integration services support digital transformations in sectors such as banking, insurance, and healthcare.
What are the key features of Pega Platform?
What benefits and ROI should users expect?
In industries like insurance, banking, healthcare, and government, Pega Platform is implemented to automate diverse workflows, supporting initiatives from claims processing to customer onboarding. Enterprises use Pega for case management and digital transformations, valuing its out-of-the-box integrations and real-time reporting capabilities to boost operational automation and enhance customer experiences.
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