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Ivanti Automation vs Pega Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Ivanti Automation
Ranking in Process Automation
29th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Pega Platform
Ranking in Process Automation
4th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
86
Ranking in other categories
Business Rules Management (1st), Business Process Management (BPM) (3rd), Rapid Application Development Software (7th), Low-Code Development Platforms (7th), Business Orchestration and Automation Technologies (7th), AI Software Development (3rd)
 

Mindshare comparison

As of March 2026, in the Process Automation category, the mindshare of Ivanti Automation is 1.1%, up from 0.4% compared to the previous year. The mindshare of Pega Platform is 5.4%, down from 6.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation Mindshare Distribution
ProductMindshare (%)
Pega Platform5.4%
Ivanti Automation1.1%
Other93.5%
Process Automation
 

Featured Reviews

Ahmed-Ragab - PeerSpot reviewer
Senior DevOps & Release Management Engineer at EBC
Facilitates task management with effective approval processes and modern integration capabilities
It facilitates processes by sending notifications to relevant individuals who need to take action regarding requests. There is a very good approval hierarchy in place. Ivanti Automation significantly simplifies IT infrastructure processes, handling access requests and facilitating various employee requests. It is also easy to integrate with many other tools, like Nintex and Azure DevOps, using APIs.
reviewer4848291 - PeerSpot reviewer
Global Head of Digital, Process Automation at a computer software company with 51-200 employees
Pega is a low-code platform that enables organizations to build, automate, and optimize business processes and customer experiences through AI-powered decisioning and workflow automation.
Here are the key areas where Pega Platform could be improved: 1. User Interface (UI) & User Experience (UX) Customization Limitations: The UI layer is tightly coupled with the platform, limiting flexibility for custom front-end development. Constellation Architecture: While it improves consistency, it restricts advanced UI customizations compared to older section-based designs. Learning Curve: Non-technical users find the UI unintuitive despite the low-code promise. 2. Integration & Extensibility Limited Out-of-the-Box Integrations: Users report challenges integrating with non-relational databases and legacy systems. Robotics Integration: Pega RPA (formerly OpenSpan) is not seamlessly integrated with BPM, creating silos in automation. 3. AI & Decisioning AI Capabilities Need Maturity: Users expect more advanced, native AI features without relying on external tools. CDH & Decision Hub: While powerful, these components require deep expertise to configure effectively. 4. Cost & Licensing High Licensing Costs: Pega is often seen as expensive, especially for small and mid-sized enterprises. Lack of Flexible Pricing Models: Calls for subscription-based or usage-based pricing to improve accessibility. 5. Performance & Scalability Scalability Concerns: Some users report performance degradation with large user bases or complex workflows. Upgrade Complexity: Platform upgrades can be time-consuming and disruptive if not planned well. 6. Documentation & Community Support Insufficient Learning Resources: Especially for advanced features, documentation is limited and community support is not as strong as competitors. Talent Availability: Finding skilled Pega professionals remains a challenge in many regions. 7. Low-Code/No-Code Experience Not Fully No-Code: Despite branding, some tasks still require technical intervention, and the drag-and-drop interface can be restrictive 2. Conflict Management: Simultaneous development by multiple users can lead to rule conflicts.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"There is a very good approval hierarchy in place."
"Ivanti Automation significantly simplifies IT infrastructure processes, handling access requests and facilitating various employee requests."
"It's easy for the IT admins at the company to use. It isn't hard to understand and there are lots of features you can use out of the box. If a feature isn't available in Ivanti Automation, you can always script it."
"The most valuable feature of Ivanti Automation is the opportunity to use more or less any kind of scripting software."
"Scalable and stable BPM software with a powerful case management feature. It also has good workflow."
"The most valuable feature is the ease of deployment."
"The product's most valuable features include its adaptability and flexibility, attributed to its Java-based architecture."
"Decreased time for plane departures and landing, supported analytical insight for planning of three to six month forecasting, and helped with operational decision planning and support."
"The stability has been good. We haven't had any issues."
"Overall, the ability to integrate with multiple applications and effective case management is the most valuable."
"Application development is very rapid. A lot of code gets reused while building the applications, which is something we highly appreciate."
"Powerful, full-featured business process management with excellent support"
 

Cons

"The user interface could be more futuristic and modernized in terms of styling and colors."
"Their cloud relay feature needs to improve to compete with other products in cloud solutions like Azure and AWS. It should be easier to deploy or provision images in the cloud with Ivanti Automation. Better Azure integration would also help."
"The user interface could be more futuristic and modernized in terms of styling and colors."
"Ivanti Automation should deliver more fixed templates for standard use cases or standard procedures."
"There is room for improvement in the user interface area."
"The way the IDE works with the chatbox and the taxonomy imports could be a little smoother."
"The quality of partners available with Pega specialisation can be improved."
"Implementation is a challenge due to the handling of the code"
"From a room for improvement point of view, what I've seen is that many customers want solutions that directly meet their requirements so while Pega has somewhat vertical solutions on Pega customer service and sales automation, industry and customer experts expect more out-of-box solutions to be readily available on Pega."
"In the next release of Pega BPM, they should add more ways to do the customer interaction fields in the portals."
"Sometimes when we are patching some data from the database, we are getting added as a timeout."
"If it could also be integrated with robotics, it could help with a lot of things, even if we don't have APIs, we could still talk to other applications. If it could invoke a bot, for example."
 

Pricing and Cost Advice

"My customers do direct sales with Ivanti, and they complain that Ivanti Automation is more expensive than other solutions."
"The price of PegaRULES is more expensive than other solutions on the market."
"The price of Pega BPM is in the middle range compared to other solutions."
"The price could be lower."
"They have both on-premise and cloud licensing. If you are a small to medium company, go for the cloud option because that eliminates a lot of the setting up of your DevTest and performance environments, multiple environments, because you can buy that from Pega with the cloud option. So your setup time really goes down. If you're a large company, then you're better off putting it within your company. You have other skill resources within your company to create environments."
"I would rate the product's pricing a six out of ten."
"May be somewhat more expensive than other solutions initially, but should have enhanced return on investment."
"It's a user-based license where, as you scale the numbers of users, the price increases."
"They're very cagey in giving out prices, and it is very difficult to find out the real price any organization is going to get. It is almost never their list price, if you can find it, and there are a lot of factors that go into the whole pricing."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
16%
Government
15%
Comms Service Provider
6%
Financial Services Firm
25%
Manufacturing Company
8%
Computer Software Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise16
Large Enterprise69
 

Questions from the Community

What needs improvement with Ivanti Automation?
The user interface could be more futuristic and modernized in terms of styling and colors.
What is your primary use case for Ivanti Automation?
I use Ivanti Automation for tasks such as requesting new machines for new employees and managing access over some machines or networks. It also manages tasks like creating users.
What advice do you have for others considering Ivanti Automation?
I would rate Ivanti Automation an eight out of ten. The user experience and UI could be improved to make it better.
Is Pega BPM easy to work with and can beginners utilize this software?
You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...
Have you encountered any issues while using Pega BPM and were you assisted by the company?
My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...
When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?
Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...
 

Also Known As

Ivanti IT Automation, RES Suite
Pega BPM, Pegasystems, SmartBPM, PegaRULES
 

Overview

 

Sample Customers

Oxfordshire County Council, Selex Galileo, Elkerliek ziekenhuis, Woodforest National Bank, City of Deventer, Royal Grammar School, SAAone, Eat' N Park, Espria
The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
Find out what your peers are saying about Ivanti Automation vs. Pega Platform and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.