Ivanti Automation vs Pega Platform comparison

Ivanti and Pega are both solutions in the Process Automation category. Ivanti is ranked #28 with an average rating of 8.0, while Pega is ranked #2 with an average rating of 8.2. Ivanti holds a 0.4% mindshare in PA, compared to Pega’s 6.3% mindshare. Additionally, 100% of Ivanti users are willing to recommend the solution, compared to 91% of Pega users who would recommend it.

Ivanti Automation

Read 3 Ivanti Automation reviews

244 Views
124 Comparison Views

100% willing to recommend

Pega Platform

Read 82 Pega Platform reviews

4,259 Views
3,321 Comparison Views

91% willing to recommend

Ivanti Automation

Pega Platform

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Executive SummaryUpdated on Apr 20, 2025

Pega Platform and Ivanti Automation compete in business automation. Pega Platform appears superior due to its extensive feature set for complex process automation.

Features: Pega Platform offers comprehensive automation capabilities, seamless BPM integration, and advanced AI-driven insights. Ivanti Automation provides rapid task automation, straightforward configurations, and integration with existing systems.

Ease of Deployment and Customer Service: Pega Platform requires robust deployment suitable for complex environments with extensive customer support. Ivanti Automation focuses on quick deployment with less technical overhead supported by efficient customer service.

Pricing and ROI: Pega Platform involves significant initial setup costs for advanced capabilities delivering substantial ROI over time. Ivanti Automation is cost-effective with lower setup costs appealing for immediate ROI and less resource-intensive automation demands.

To learn more, read our detailed Ivanti Automation vs. Pega Platform Report (Updated: April 2025).

Buyer's Guide

Ivanti Automation vs. Pega Platform

April 2025

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Helped 850,028 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Ivanti Automation

Ranking in Process Automation

28th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Pega Platform

Ranking in Process Automation

2nd

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Rules Management (1st), Business Process Management (BPM) (4th), Rapid Application Development Software (6th), Low-Code Development Platforms (7th)

Mindshare comparison

As of May 2025, in the Process Automation category, the mindshare of Ivanti Automation is 0.4%, up from 0.3% compared to the previous year. The mindshare of Pega Platform is 6.3%, down from 11.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation

Featured Reviews

Ahmed-Ragab

Senior DevOps & Release Management Engineer at EBC

Facilitates task management with effective approval processes and modern integration capabilities

It facilitates processes by sending notifications to relevant individuals who need to take action regarding requests. There is a very good approval hierarchy in place. Ivanti Automation significantly simplifies IT infrastructure processes, handling access requests and facilitating various employee requests. It is also easy to integrate with many other tools, like Nintex and Azure DevOps, using APIs.

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Mallik-Kesavaraju

Independent Consultant at Selfemployed

Significantly improves the overall cycle time, and offers robotic automation, and the BPM workflow

The extensive availability of ready-made gadgets in Pega BPM is a double-edged sword. While it offers convenience, it also leads to a steeper learning curve. Our developers and business analysts need to invest significant time and effort to fully understand and utilize the platform's capabilities. In essence, it's a complex product that demands a deep understanding to be used effectively. So, it cuts both ways. This complexity can be both an advantage and a disadvantage, depending on the user's expertise. So, the learning curve is pretty high! So, it's very good if you are a professional user, but you need to be a really good professional user to use this solution effectively.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Ivanti Automation significantly simplifies IT infrastructure processes, handling access requests and facilitating various employee requests."

"There is a very good approval hierarchy in place."

"It's easy for the IT admins at the company to use. It isn't hard to understand and there are lots of features you can use out of the box. If a feature isn't available in Ivanti Automation, you can always script it."

"The most valuable feature of Ivanti Automation is the opportunity to use more or less any kind of scripting software."

"Pega is a local platform that has evolved from a BPM perspective. This allows teams using this solution to address complexities without having deep knowledge in a specific development area."

"The most valuable feature of the product is that it's very customer-centric. It's easy to use for a customer or a user. It's also easy for someone who is developing an application. You can develop different features in just one place. You don't have to go to different places."

"While there may be stability issues, they are minimal."

"In general, we use web services to integrate this solution with our other tools. It is the main approach we use with this solution and it integrates with all tools that we need. If you want to integrate with other solutions such ThreatFire or similar, it is possible as well."

"It's not too expensive."

"It's a good tool for workflow automation."

"This solution is useful for business process management if you have any banking solutions or need to manage a process."

"The workflow designing and integration are the most valuable features. Also, the UI design was pretty easy."

More Pega Platform pros

Cons

"The user interface could be more futuristic and modernized in terms of styling and colors."

"Ivanti Automation should deliver more fixed templates for standard use cases or standard procedures."

"Their cloud relay feature needs to improve to compete with other products in cloud solutions like Azure and AWS. It should be easier to deploy or provision images in the cloud with Ivanti Automation. Better Azure integration would also help."

"The user interface could be more futuristic and modernized in terms of styling and colors."

"The solution could be more scalable."

"The UI cannot be customized in the solution"

"The technical support is very low, rated at a one or two out of ten."

"This is a quite expensive product."

"Pega currently is trying to add chatbots to their systems, and it's still quite immature. This part definitely needs to be improved."

"There is room for improvement in the user interface area."

"There is a scarcity of resources who have worked with this solution before."

"The biggest thing I have seen is when going from one version to another and upgrading to the latest version, it takes a pretty long time for an organization to go through an upgrade process. I think that's an area where they can make it a little smoother."

More Pega Platform cons

Pricing and Cost Advice

"My customers do direct sales with Ivanti, and they complain that Ivanti Automation is more expensive than other solutions."

"The price of PegaRULES is more expensive than other solutions on the market."

"The solution could be less expensive according to my customers. However, I think the price of the solution is fair."

"The costing model for Pega BPM is different. One is a license that you can pay yearly. Another licensing model for Pega BPM is based on the number of cases you create in production in a year. Costing based on use cases is also available for Pega BPM. I don't have information on its exact pricing or costs, though."

"The price of Pega BPM falls on the higher side of the spectrum if I were to compare it with other solutions in the market."

"Its pricing is on the higher side, but they have come up with different plans and different small products that can be used by smaller organizations that don't have that much money to spend. They have different pricing packages depending on the number of users or depending upon the number of cases created in the production or live environment."

"The price is a bit expensive."

"In terms of the pricing for Pega BPM, other solutions may be cheaper, but it doesn't matter if Pega BPM has a higher price tag because what's important is that it's the best solution, and that is what people look for. If I would rate the pricing for the solution, I'd give it three out of five. You have to pay extra for additional features in Pega BPM."

"Licensing varies across geographical regions for us."

More Pega Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

19%

Computer Software Company

19%

Government

17%

Retailer

Financial Services Firm

28%

Computer Software Company

12%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Ivanti Automation?

The most valuable feature of Ivanti Automation is the opportunity to use more or less any kind of scripting software.

See all answers

What is your experience regarding pricing and costs for Ivanti Automation?

My customers do direct sales with Ivanti, and they complain that Ivanti Automation is more expensive than other solutions. On a scale from one to ten, where one is cheap, and ten is expensive, I ra...

See all answers

What needs improvement with Ivanti Automation?

The user interface could be more futuristic and modernized in terms of styling and colors.

See all answers

Is Pega BPM easy to work with and can beginners utilize this software?

You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...

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Have you encountered any issues while using Pega BPM and were you assisted by the company?

My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...

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When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?

Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...

See all answers

Comparisons

Liquidware Labs ProfileUnity vs Ivanti Automation

Compared 60% of the time

Nintex Process Platform vs Ivanti Automation

Compared 40% of the time

More Ivanti Automation Competitors

ServiceNow vs Pega Platform

Compared 19% of the time

Camunda vs Pega Platform

Compared 15% of the time

Appian vs Pega Platform

Compared 7% of the time

Microsoft Power Apps vs Pega Platform

Compared 6% of the time

IBM BPM vs Pega Platform

Compared 5% of the time

More Pega Platform Competitors

Product Reports

Buyer's Guide

Process Automation

April 2025

Download Ivanti Automation product report

Buyer's Guide

Pega Platform

April 2025

Download Pega Platform product report

Also Known As

Ivanti IT Automation, RES Suite

Pega BPM, Pegasystems, SmartBPM, PegaRULES

Overview

Routine manual tasks consume IT and service desk resources and limit its ability to move ahead with higher-impact strategic projects. Ivanti Automation, powered by RES streamlines the management of complex hybrid environments by automating infrastructure, cloud, and workspace automation processes required to support the business.

Ivanti

Pega Platform facilitates business process management, case management, and workflow automation for industries like banking, insurance, and healthcare. It supports digital transformation and customer service enhancements with its low-code capabilities and seamless integrations.

Pega Platform enables users to create efficient systems for case management, financial operations, and digital transformations. It provides tools for client onboarding, quoting, claims processing, customer experience improvements, and content management. Pega's low-code approach allows for the automation of complex processes, making it suitable for enterprises looking for adaptability and rapid deployment. While it offers strong real-time analytics and decision automation, users acknowledge challenges in user interface, integration, and performance aspects. High costs and a learning curve need attention, and enhancements in AI features and cloud services are desired.

What are the key features of Pega Platform?

Easy Implementation: Quick setup for fast project kick-off.
Seamless Process Adaptation: Adapts processes efficiently as business needs evolve.
Fast Prototyping: Enables rapid model creation and testing.
Unified Architecture: Streamlines operations across the platform.
Low-Code Environment: Facilitates swift application development.
Scalability: Supports growth and high-demand scenarios.
Real-Time Analytics: Provides immediate insights into operations.
Decision Automation: Automates standard decision-making processes.
Reusable Components: Encourages efficiency in development through component reuse.

What benefits do organizations find with Pega Platform?

Rapid Deployment: Quick launch of new processes saves time and resources.
Cost Efficiency: Reduces costs through automation and streamlined workflows.
Customer-Centric Solutions: Enhances customer experiences through integrated systems.
Improved Productivity: Automation frees up employee resources for other tasks.
Reliable Performance: Consistent platform performance ensures business continuity.

In banking, Pega Platform automates loan processing, accelerates customer onboarding, and manages compliance. Insurance companies benefit from streamlined claims processing and policy management. Healthcare sectors use the platform for patient engagement and care coordination, enabling organizations to adapt quickly to changing industry requirements.

Pega

Sample Customers

Oxfordshire County Council, Selex Galileo, Elkerliek ziekenhuis, Woodforest National Bank, City of Deventer, Royal Grammar School, SAAone, Eat' N Park, Espria

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement

Buyer's Guide

Ivanti Automation vs. Pega Platform

April 2025

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