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ITRS Geneos vs Plixer Scrutinizer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ITRS Geneos
Ranking in Network Monitoring Software
67th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
Application Performance Monitoring (APM) and Observability (34th), IT Infrastructure Monitoring (46th)
Plixer Scrutinizer
Ranking in Network Monitoring Software
52nd
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
15
Ranking in other categories
Network Traffic Analysis (NTA) (11th)
 

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of ITRS Geneos is 0.5%, down from 0.7% compared to the previous year. The mindshare of Plixer Scrutinizer is 0.4%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
Plixer Scrutinizer0.4%
ITRS Geneos0.5%
Other99.1%
Network Monitoring Software
 

Featured Reviews

Sanket - PeerSpot reviewer
With the help of the solution, we can predict and prevent failures
Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.
Ira Mulyanti - PeerSpot reviewer
An affordable product with great integration capabilities
Plixer Core Platform is a valuable feature and a good software. Plixer Scrutinizer uses NetFlow analysis to monitor whatever is there in a network. Price-wise, Plixer Scrutinizer is not an expensive product. Basically, Plixer Scrutinizer is an affordable product. Plixer Scrutinizer is a tool that allows for customization, especially in scenarios where customers need new product features. Plixer Scrutinizer is a tool that can integrate with any other brand or product in the market, so it is not an area of concern.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I always appreciate Geneos's stability and ease of use."
"I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option."
"The remarkable feature of Geneos is the dashboard. Geneos' flexible dashboard sets it apart from other monitoring tools. Other solutions have limitations in their dashboard design and can't be customized as much. The Geneos dashboard allows unlimited creativity."
"One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it."
"One of the most valuable features of ITRS Geneos is the active time feature that helps with the trading applications that I support."
"The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want."
"Custom script toolkits"
"This tool allows one to analyse, integrate and customize as per the systems and allows you to set your own rules."
"It helps us determine what is going on with our Internet and who is hogging it all up. If we get a real high throughput or a throughput that's going over and getting dropped fairly quickly, we can tell who (or what device) is consuming that traffic."
"Visualization of the network traffic is the most valuable feature. It allows you to drill into information quite quickly."
"One of the most valuable features of Plixer Scrutinizer is the reporting, particularly how easy it is to drill down into the reports. Another valuable feature of the solution is its overall visibility. It's great. I also liked Plixer Scrutinizer in terms of deployment time and that it's very simple to set up. Once you get the appliance set up and connected, the customer starts to see results immediately, versus other solutions where that could take a while."
"We didn't experience any bugs."
"The most valuable features of the solution are the ability to track what a device is doing and to go back historically. It is also able to go down to, and identify, very low levels of traffic."
"There are other tools out there that will do what Scrutinizer does. But what I have found with Scrutinizer is that it does it very quickly. I've taken 25 million individual data fragments from the different sensors, and it has graphed that and mapped it and presented a picture within 30 seconds. It has a very efficient database algorithm that I am really impressed with."
"It shows us the saturation of the network of devices. It gives us a clear view of the flows in the network to understand, for instance, planning upgrades in the network to get an idea of what's going on the network on traffic flows. It gives us insight, for instance, on what's going on on our VPN Client. There are a lot of things where it provides very helpful information. It also gives us our security reports with quite detailed information on what's going on in the network, and whether there are data exfiltrations and so on."
"It's agnostic as far as what your network gear is. As long as it supports an sFlow, JFlow, NetFlow, some kind of flow monitoring, Plixer will support it very well."
 

Cons

"At the moment Geneos is excellent and handling real time monitoring, however not great at doing historical reporting."
"One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production."
"Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs."
"ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud."
"The ITA, the post-incident analytics, could be improved."
"We all look at the same things - CPU, disk space, paging stats, service status with RAG status on each. That could be provided straight out, saving significant time."
"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."
"Geneos' application monitoring could be improved a lot. Products like AppDynamics and Dynatrace provide the process thread-level monitoring, but Geneos lacks these capabilities."
"The visual acuity of how it presents data can sometimes be confusing. It takes a bit for people to spin up how to look at the graphs."
"We couldn't get it set up properly."
"The solution creates a visual map of a particular location and how the network flows. You need to spend time to generate all those maps. If they could figure out a way to reduce the time needed to generate the maps, that would be great."
"The reporting structure, the front-end GUI, also needs some work. It needs some getting used to. It works fairly well, but it's a technical tool rather than a user tool. You have to understand the structure of the databases before you can really use it."
"From what I understand it is that the solution is not very scalable in a high volume traffic environment with a large number of flows."
"Knowing that they're coming out with a new user interface, that is an area where there is room for improvement. There are so many variables. They should limit the variables in the user interface and create some classes, like "simple," "novice," and "expert" to narrow down the variables within it."
"For updating the Scrutinizer platform, when we have the actual data, it never happens in one day. Every time we have the data, we are obliged to install a new server in order to integrate the old data, and every time it has a problem. Most of the time, we were obliged to scrap all the data because we couldn't transfer it to the new server. So, it would be very good if they could improve this part."
"It would be useful if there was a way to back up the configuration information. E.g., if you wanted to deploy a new instance or disaster recovery, you could quite easily deploy and restore the config, as opposed to having to restore all the NetFlow data. If there was just a button that said "backup config information", that would be good."
 

Pricing and Cost Advice

"Pricing and licensing is based on the requirements."
"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."
"Given our spend and the amount of service we have in it, the pricing is quite reasonable."
"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."
"I can say it's not that cheap because the licensing is a little bit costly"
"You will get the best price if you get a single global deal."
"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."
"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."
"It's about €10,000 a year for initial license and yearly maintenance costs. In addition, the hardware costs are about €10,000 once every five years."
"We pay our one-off cost for the licenses, per device, in blocks of 50. And then we pay an annual maintenance fee of about $15,000 Australian, which is, at this point in time, about $9,000 US, for those 250 devices. The upfront costs for the 250-license use, were about $50,000 Australian, which is about $32,000 US."
"We just renewed. The pricing is 5,000 euro per year. This is the final price. All tax (20 percent) is included."
"Compared to some of the other tools we have, it's incredibly reasonably priced."
"I rate Plixer Scrutinizer's price a three on a scale of one to ten, where one is low price or affordable, and ten is high price or expensive."
"We have increased the license over time. We have added more licenses as the network has grown."
"There are no extra costs. It's about $8,000 a year. The bang for the buck (cost) is definitely a plus."
"Currently, the license for Plixer Scrutinizer is subscription-based and at a yearly fee. The price would depend on the amount of traffic you pull in. For example, there are several blocks from a 10K flow, a 40K flow, and a 100K flow, and based on the number of devices that you receive the flows from, that's the license, and it is not a per-interface pricing model, so that is a very strong, very competitive pricing feature of Plixer Scrutinizer. Licensing for the product is also not based on the number of storage, compared to some competing products that are priced based on the amount of storage you need, particularly based on the retention and the amount of data. Plixer Scrutinizer licensing is based on the device, and it's more in the direction of $10,000 because, with just $1,000, you don't have anything."
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Top Industries

By visitors reading reviews
Financial Services Firm
72%
Computer Software Company
6%
University
5%
Construction Company
2%
Financial Services Firm
9%
Manufacturing Company
9%
Government
9%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise12
Large Enterprise39
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise8
 

Questions from the Community

What is your experience regarding pricing and costs for ITRS Geneos?
The pricing is high. Licensing fees might be around 500$ per server monthly.
What needs improvement with ITRS Geneos?
ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...
What is your primary use case for ITRS Geneos?
ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...
What do you like most about Plixer Scrutinizer?
Plixer Scrutinizer is an affordable product. Plixer Scrutinizer is a tool that allows for customization, especially in scenarios where customers need new product features.
What is your experience regarding pricing and costs for Plixer Scrutinizer?
I rate Plixer Scrutinizer's price a three on a scale of one to ten, where one is low price or affordable, and ten is high price or expensive.
What needs improvement with Plixer Scrutinizer?
I don't have deep enough knowledge to comment on what requires improvements in Plixer Scrutinizer. In Plixer Scrutinizer, scalability is an area with minor concerns where improvements are required.
 

Also Known As

Geneos
No data available
 

Overview

 

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Oxford Networks, Squaw Valley Ski Holdings, UltiSat, Wipro, West Aurora School District 129, SUNY Geneseo College, Bloomington Public Schools, First National Bank of Pennsylvania, Kitsap Credit Union, Metropolitan Transit Authority of Harris County Houston Texas, Carilion Clinic, Banner Health, IDEXX Laboratories, Phibro Animal Health Corporation, Goodwill Industries, Parmalat, Armstrong Coal Company, Flybe, James Walker
Find out what your peers are saying about ITRS Geneos vs. Plixer Scrutinizer and other solutions. Updated: September 2025.
869,785 professionals have used our research since 2012.