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Interfacing Technologies Enterprise Process Center vs Knowage comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Interfacing Technologies En...
Ranking in BI (Business Intelligence) Tools
139th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
Business Process Management (BPM) (60th), GRC (44th), Quality Management Software (48th), Document Management Software (18th)
Knowage
Ranking in BI (Business Intelligence) Tools
34th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
18
Ranking in other categories
Reporting (21st)
 

Mindshare comparison

As of August 2026, in the BI (Business Intelligence) Tools category, the mindshare of Interfacing Technologies Enterprise Process Center is 0.3%, up from 0.0% compared to the previous year. The mindshare of Knowage is 1.1%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
BI (Business Intelligence) Tools Mindshare Distribution
ProductMindshare (%)
Knowage1.1%
Interfacing Technologies Enterprise Process Center0.3%
Other98.6%
BI (Business Intelligence) Tools
 

Featured Reviews

SantoshKulkarni1 - PeerSpot reviewer
Consultant at a consultancy with 11-50 employees
A Robust Solution with Enhanced Automation and Process Improvement Identification Capabilities
I recommend that users invest more time in the initial setup of the process architecture within the tool. It is crucial to spend time designing how the process architecture works as it significantly impacts how the tool behaves. This upfront investment can prevent the need for extensive reworking later on.
AM
Margin Assurance Analyst at a comms service provider with 1,001-5,000 employees
A stable open source suite for modern business analytics with a useful replication feature
It would be better if more resources were available to help us learn how to use it. I wanted to use Knowage for a more extended period, but learning materials around the product were not really available and were not really straightforward. I've also seen inconsistencies between versions. For example, under the tools, especially in the cockpit, the way you create reports is now different. You will also find some configurations within a particular state, like a line chart, which differs from version to version. I think consistency is an essential feature in a product, especially for business intelligence products.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the integrated manner in which all the capabilities of the Enterprise Process Center platform work together and make it easier to complete the documentation of processes."
"One notable software-related benefit from a user perspective is our improved ability to identify opportunities for automation and process enhancement just by gaining a clearer view of the processes. There are two valuable aspects. First, setting up the process architecture is commendable. Second, not having to maintain different versions of processes is a notable benefit. The solution is stable. The support team is responsive."
"The most valuable feature of SpagoBI is that it is open source and 100% free without limits."
"I am satisfied with the product in general given what the company invested in it, which was just our time."
"Being able to schedule necessary jobs needed for production jobs and programming run times"
"I would use SpagoBI if a company wants to use a free tool that has enough features."
"Instead of just relying on emails to disperse our reports, having a central server to do this for us has helped our organization and has pushed us into a better place."
"The embedding feature is great."
"The concept of engines is quite powerful allowing the user to work with report authoring/provisioning tools of their choice."
"It's very easy to get the historical reports you need based on the business requirements and this helps our executives for taking decisions."
 

Cons

"However, on the process mining side, there's potential for improvement to gain deeper insights into process functionality. Additionally, there's always room for enhancement in the user interface."
"As with all such platforms, Enterprise Process Center is a complex tool and there are many capabilities and features that take time to learn."
"Unfortunately, many interesting features do not work when you are using a custom database for storing the metadata."
"Yes, using Mobile and Desktop Editions, we would sometimes need to restart the service."
"Development of SpagoBI has now been moved to Knowage. Users interested in further developments of the platform will have to look there."
"The support is very meager: We had to break our heads to figure out everything"
"It would be better if more resources were available to help us learn how to use it. I wanted to use Knowage for a more extended period, but learning materials around the product were not really available and were not really straightforward. I've also seen inconsistencies between versions. For example, under the tools, especially in the cockpit, the way you create reports is now different. You will also find some configurations within a particular state, like a line chart, which differs from version to version. I think consistency is an essential feature in a product, especially for business intelligence products."
"The demands of some jobs would slow Spago and lock the site, preventing any other job from processing."
"As all software and especially the open-source ones have always something that can work better, in this case, SpagoBI is slightly difficult to implement."
"We are not happy with the poor graphic user interface. It looks a bit old and sometimes it is not properly user friendly."
 

Pricing and Cost Advice

"My advice for anybody who is implementing this product is to understand what options you believe you are going to want to implement and rollout in the first three to five years, but spend the most time understanding what the set-up costs and pricing will be in the first two or maybe three."
"It allows the implementation of an effective reporting system using internal skills at a limited upfront cost."
"Knowage is open-source, and an enterprise edition is also available."
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Top Industries

By visitors reading reviews
Construction Company
25%
Computer Software Company
20%
Healthcare Company
14%
Comms Service Provider
6%
Construction Company
24%
Manufacturing Company
7%
University
7%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise6
Large Enterprise6
 

Also Known As

Enterprise Process Center
SpagoBI
 

Overview

 

Sample Customers

Pepsi-Cola Manufacturing International Ltd., Pfizer Deutschland GmbH, GlaxoSmithKline, Johnson & Johnson, Bayer S.p.A., KPMG, Royal Australian Air, Orange
FIAT Group, Italian air navigation service provider, Ministry of Education and Science of the Russian Federation, Telecom Italia, ASL Genovese, San Giovanni Battista University Hospital
Find out what your peers are saying about Interfacing Technologies Enterprise Process Center vs. Knowage and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.