Tungsten RPA and INTELLIBOT both compete in the RPA software category. INTELLIBOT appears to have the upper hand due to its user-friendly design and machine learning integration, appealing to a wider range of users including beginners.
Features: Tungsten RPA provides comprehensive automation capabilities, including desktop process automation and strong OCR performance. It supports complex processes and large-scale implementations. Its drag-and-drop functionality is another key feature. INTELLIBOT, on the other hand, offers a straightforward visual editor with minimal coding required. It integrates machine learning with built-in document classification and excels in task automation on Citrix platforms, making it accessible for newcomers.
Room for Improvement: Tungsten RPA could improve its desktop automation and Active Directory integration, while also reducing scripting dependencies. There's also a need for better handling of complex environments and improved documentation. INTELLIBOT users suggest enhancements in exception handling and trigger robustness, as well as more user-friendly logging and reporting systems. Simplifying action sets and enhancing integration features would also benefit users.
Ease of Deployment and Customer Service: Tungsten RPA is predominantly deployed on-premises but offers public cloud integration options. Customer service experiences are mixed, with responsiveness needing improvement. INTELLIBOT supports both on-premises and public cloud deployments, offering prompt technical support, though limited by the absence of 24-hour availability. Both platforms would benefit from improved technical documentation and more accessible support resources.
Pricing and ROI: Tungsten RPA has varied pricing with perpetual and subscription-based models, providing significant ROI, especially in government sectors due to reduced costs and error rates. INTELLIBOT is more affordable with competitive pricing compared to RPA tools like Blue Prism. Its flexible subscription options make it suitable for smaller-scale implementations. Both platforms show good ROI by saving resources and reducing manual task times.
It has reduced our expenditures in terms of purchasing more products and employing more technicians.
Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money.
I've seen a good return on investment with Automate, as it streamlines processes and improves my productivity.
They don't always understand the processes I'm trying to implement.
I rate the technical support 10 out of 10 because it provided excellent service during implementation and when we were connecting with different services.
I would rate the technical support as a nine out of ten because it is quite fast and courteous.
The customer service is slow to respond.
It is easy to increase one bot or one studio without needing to buy another orchestrator, which can be quite expensive.
The stability of Fortra's Automate is excellent.
It has very robust features, and it is not prone to instability.
The stability is good and consistent, with no fluctuations in functioning.
The product is good and pretty stable.
Integration with Amazon S3 is somewhat lacking.
I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial.
I find that most important features are strong, however, there is a lack of good development for artificial intelligence, such as machine learning.
Customer support could also be improved, as they are slow to respond and appear to have policies that do not provide sufficient support for partners.
Competitors are often more expensive than Automate.
I would not say that it is really cheap or very expensive, but it fits within our budget.
It does a lot but also costs a lot.
Automate's non-reliance on additional orchestrators makes it quite cost-effective.
Automate increases efficiency and eliminates errors during documentation and invoicing processes.
I'm able to arrange my files for reading, editing, scanning PDFs and images, and extracting data.
INTELLIBOT provides immediate cost savings on the headcount perspective, as a lot of operational tasks can be automated.
Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.
Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.
What are Automate's Key Features?In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.
Intellibot is a powerful RPA Platform that is designed to simplify the lifecycle of RPA deployments at every step of the process. Speed, reliability, ease of use and extensibility are at the heart of the platform architecture. Intellibot incorporates many next generation features that enable it to deliver on even the most complex RPA projects.
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