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Infraon IMS vs Microsoft System Center comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infraon IMS
Ranking in Cloud Monitoring Software
46th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
Network Monitoring Software (87th), Server Monitoring (30th), IT Infrastructure Monitoring (59th)
Microsoft System Center
Ranking in Cloud Monitoring Software
22nd
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
19
Ranking in other categories
Application Infrastructure (13th)
 

Mindshare comparison

As of July 2025, in the Cloud Monitoring Software category, the mindshare of Infraon IMS is 0.3%, up from 0.2% compared to the previous year. The mindshare of Microsoft System Center is 0.3%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software
 

Featured Reviews

Maharajan S - PeerSpot reviewer
Provides data accuracy for availability and policy harmonization
The reporting capabilities are a challenge and could be improved. We have been trying to connect to it from our help desk ticketing system, because the ticketing system manages asset tracking, which has been a bit challenging for us. Otherwise, they give some reports that are okay, but we do not use them much because we work in the dashboard. This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure. I can take the report and show it to them from a compliance point of view. However, the moment we go to a SaaS model, I don't have control of the data and where the data is stored. I don't receive any complaints-based reports from the SaaS model.
Ajinkya Mohod - PeerSpot reviewer
Makes user management and application management easy for users
Speaking about the impact of the automation feature that impacted our company's operational efficiency, I can say that the complete tool works on automation. You just have to configure it, and it works, especially in areas like auto-patching updates. I suggest that others can definitely go ahead with Microsoft System Center, especially beginners who choose it, can get hands-on experience with it, and acquire a good understanding of how things work. In terms of the value and benefits derived from the use of the solution, I can say that my company's operations have been made simpler because of the product, especially in areas like user management and application management where we have been benefited a lot. I rate the tool a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a stable product. After the initial configuration, you don't have to tweak it much. All systems of Everest IMS work perfectly."
"The feature that I like the most and the best part is the customization."
"Our response time is within 30 minutes for any support. This solution provides alerts immediately, so we are within our SLA, giving efficiency to our support."
"We use the solution to automatically trigger processes to help us resolve issues. The whole IT process has been automated, such as trying to map all the users and the escalation process. So, if any issue happens, we get an SMS and WhatsApp of the report. If there is a critical issue this has to be sorted out, like the entire data center being down, then there is an alarm."
"Their discovery is very quick and they have a CSV file upload mechanism that allows you to onboard five thousand devices a day."
"The most valuable feature is alerting. We get email alerts when a link is down that tell us which device is having a problem."
"The backup, restore, and comparison features are all good."
"The role-based dashboards provide data points and charts and topology diagrams in a single window. It's like a spider web, where the application, connectivity, and everything is defined for each user of those applications."
"The features that I have found most valuable are the ease of configuration and the easy discovery of the environment."
"The solution is easily available. That's its most valuable aspect."
"The tool has many valuable features, including license tracking, software deployment, and installation deployment. However, we primarily use it for Windows updates and deployment for Windows servers and desktops. It's a complex product but very well-managed. If you use all the features, they will be valuable to your organization. It allows you to deploy desktops, manage patches, and track various features."
"System Center helps to create the basis for ITIL alignment."
"The installation process is easy."
"Good for managing and administering the infrastructure."
"It can generate KPIs and management reports with monthly presentations on activities and updating the environment (success and failure)."
"I like the automated features of it that let you schedule those updates and the ability of the product to focus on the specific updates, specific platforms, and products that we're interested in keeping up to date."
 

Cons

"The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved."
"I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution."
"We have enquired if there are any possibilities of monitoring non-IPBS devices."
"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure."
"Email support is a bit slow. Once you drop an email, it takes time."
"There might be some features in other products that are currently not there in Everest IMS and can be included. I have not yet compared it with any other product."
"The GUI is in need of improvement. It is not drag-and-drop or easy to use."
"I would like to have the option to add a new device or meet with the next release. Right now, it needs to be done from the backend which results in a heavy reliance on R&D."
"Implementation and integration in the case of multi-tenant environments needs improvement."
"The solution's dashboard needs improvement."
"The platform performance and responsiveness need improvement. It still demands high computing resources."
"The multi-tenancy support needs to be improved. We need to have the ability to manage several different environments from one central point of administration."
"System Center hasn't updated to keep up with the industry. It needs improvements in the user interface, ease of use, and overall product functionality, particularly the cloud-monitoring features. It needs more capabilities to monitor AWS and Azure infrastructure."
"The platform's performance could be improved. Additionally, its UI needs to be well-upgraded and work faster."
"The solution’s pricing could be improved."
"For me, the tool's UI seems to be too old."
 

Pricing and Cost Advice

"The cost model is within our budget. I have less than 180 critical assets, but the moment that I have 1,000 assets, then the license model is totally different. I don't know whether they are capable of handling that kind of a load. They could revisit the licensing model."
"I think that the pricing for this solution is reasonable and varies by number of devices."
"If you are looking for the best product with the best price, Infraon is the best product. We evaluated five to six products and finally felt Infraon was better because of the pricing model, especially because it was more flexible."
"Licensing is calculated on a per-user basis."
"The pricing is reasonable, given the features that they provide."
"We pay for a number of devices on the accounts and since it is on-premises, we pay the maintenance charges for the year."
"Microsoft System Center's licensing is costly."
"I rate the product price as five to six on a scale of one to ten, where one means it is cheap and ten means it is expensive."
"Microsoft System Center is quite expensive."
"I know that sometimes there is some reduction in the prices of Microsoft System Center because of the costs of Microsoft SQL Server, which can be advantageous."
"It's rolled into our enterprise subscription. The entire subscription is around $25,000 a year, however, that covers all the products that we use."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a six out of ten."
"We maximized our license investment."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Construction Company
13%
Real Estate/Law Firm
12%
Computer Software Company
12%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What needs improvement with Microsoft System Center?
Microsoft System Center should be easier to manage. However, it is complex to deploy, so people hesitate to use it. Though it has many features, such as licensing, asset tracking, and software depl...
 

Also Known As

Everest IMS
MS System Center
 

Overview

 

Sample Customers

Airtel, BSNL, BlackBox Corporation, ACT, Geojit, Canara Bank, Federal Bank, Corporation Bank, Birla Corporation, CESC Limited, Mphasis, GAIL, Udaan, Cowrks, SEBI, PowerGrid, ION, Summit Communications, National Information Technology Center (Nepal), Bhutan National Bank, Servion T, Greenlam, Translab Technologies, CMSIT Services, Nelco, HPCL, Navitas Life Sciences etc. 
Kassen_rztliche Vereinigung Nordrhein, Magyar Telekom Nyrt., Adeka, QualCare, Aeriandi, UniCredit Bank d.d., Mostar, Allianz Australia Ltd., Grupo Familia
Find out what your peers are saying about Infraon IMS vs. Microsoft System Center and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.