The product is excellent. However, the license is expensive.
SCOM and InfoVista VistaInsight are competing in IT monitoring and management. While SCOM is recognized for comprehensive system monitoring, InfoVista VistaInsight is advantageous for businesses focusing on network performance due to its advanced network management capabilities.
Features: SCOM focuses on environment health dashboards, alert notifications, and application performance monitoring. InfoVista VistaInsight provides advanced network analytics, real-time service monitoring, and network traffic analysis. SCOM covers a broad IT system perspective, whereas InfoVista VistaInsight offers in-depth insights into network performance.
Room for Improvement: SCOM could improve in network management complexity, initial setup complexity, and periodic maintenance needs. InfoVista VistaInsight could refine its user interface, reduce complexity in setting up analytics, and enhance integration with non-network systems.
Ease of Deployment and Customer Service: SCOM integrates seamlessly within Microsoft environments but involves significant setup and maintenance. InfoVista VistaInsight simplifies network visibility but comes with a longer learning curve due to its specialized features. Both products offer robust customer support, with SCOM leveraging Microsoft's support network and InfoVista offering specialized network support.
Pricing and ROI: SCOM has a lower initial setup cost with scalable enterprise options, yielding a good ROI through improved system performance. InfoVista VistaInsight has a higher initial cost but provides significant ROI through enhanced network performance and uptime, making it cost-effective for network-focused environments.
SCOM (System Center Operations Manager) is a cross-platform data center monitoring and reporting tool that checks the status of various objects defined within the environment, such as server hardware, system services, etc. The solution allows data center administrators to deploy, configure, manage, and monitor the operations, services, devices and applications of multiple enterprise IT systems via a single pane of glass. It is suitable for businesses of all sizes.
SCOM Features
SCOM has many valuable key features. Some of the most useful ones include:
SCOM Benefits
There are several benefits to implementing SCOM. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by PeerSpot users currently using the SCOM solution.
A Manager at a financial services firm says, “The feature I like most about SCOM is that it is easy-to-use. I find it very user-friendly. I also like the knowledge base which it has. You can find the resolution to questions or issues directly within the SCOM itself. It will alert you with a recommendation of what you need to do at the same time. This sort of self-diagnosis or prompting is one of the great values you get from SCOM compared to other solutions.”
PeerSpot user Zahari Z., Information Technology Auditor at a financial services firm, mentions, “Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications. There is a mechanism to set up a notification from the SCOM and whenever there is a drop in the availability the notification alerts not only for availability but for other issues as well. You can align thresholds according to the speed of your environment and you can have a threshold related notification, which is one of the useful features.”
Bill W., Sr. Systems Engineer at Arapahoe County Government, comments, “ I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time. When we patch, things are automatically put into maintenance mode so that the numbers for our systems being down, do not count against us.”
A Project Manager at a tech services company explains, “The feature I have found most valuable is the book feature. While we run the Sprint one we can add some setups for multiple sprints.”
A Systems Engineer at an educational organization states, “Because it's Windows-based, it actually reports quite well. It reports everything you can think of on the Windows server and allows you to monitor anything. It's excellent for those in the Windows world as it's very good at it.”
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