We performed a comparison between Infor CloudSuite Industrial and Microsoft Dynamics NAV based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"Infor's environment—ION and Infor OS—is better than SAP's. The load time is shorter and Infor performs much better than SAP."
"We did some research and chose CloudSuite because it has the flexibility to cover a range of areas. And there were many other factors like traceability, for example, which is crucial for food production."
"The initial setup is easy - because it stands on Microsoft offerings, it's simple and intuitive to use."
"The most valuable feature of Microsoft Dynamics NAV is its simplicity of accounting and receiving reports. The solution is similar to Microsoft Excel, and that similarity is good. All the functions of Microsoft Dynamics are user-friendly."
"The initial setup is pretty straightforward."
"The customer support is good. The first level of support agent in every case was able to solve the problem very quickly."
"Microsoft Dynamics NAV is good for smaller-sized companies."
"For me, the main strengths of Microsoft Dynamics NAV are that it's user-friendly and light. These are its major wins. I have used other ERPs and their architecture were a little more complex when compared to the Microsoft Dynamics NAV architecture."
"NAV covers everything from purchasing and selling items to invoicing. Everything is within NAV, so it's all very neat."
"It is easy to use, and it works very well for small-scale companies."
"Pricing is always an area where there is room for improvement."
"Infor needs to work on its documentation. For example, if I need to create a business object deployment from LVN to element, the instructions for this are insufficient. Many specific use cases aren't covered in the manual."
"The solution is not best suited for larger-scale businesses."
"Any request that had come from the website had to go through an e-form which was then plugged into Microsoft Dynamics NAV. There was no direct data capture. That was the pain point, where clients had to build e-forms, and that caused delays in transactions and getting information."
"Microsoft Dynamics NAV will be replaced with Office 365 in the future."
"In Thailand, the support here could be better. The process to get an answer is too long."
"Some of the control aspects such as auditing can definitely be improved. For example, auditing is not very easy, and the user permissions are complicated."
"The initial setup of the solution was quite complex and the troubleshooting involved with that needs to be improved."
"I am hoping there is more integration with other platforms, more features, and customization in the next release."
"It would be nice if the integration process was easier."
The Infor SyteLine enterprise software solution provides a technology backbone and comprehensive application set that enable you to automate business processes across the enterprise for efficiency and consistency; collaborate with supply and demand partners to reduce lead time, control costs, and increase agility; deliver accurate quotes, fast; shorten time-to-market; reduce operating costs; better plan and utilize capacity; minimize returns and rework; measure performance against goals; in short: run with confidence.
Infor CloudSuite Industrial is ranked 17th in ERP with 2 reviews while Microsoft Dynamics NAV is ranked 7th in ERP with 18 reviews. Infor CloudSuite Industrial is rated 8.0, while Microsoft Dynamics NAV is rated 8.2. The top reviewer of Infor CloudSuite Industrial writes "The operating system and environment are powerful, but the documentation is poor". On the other hand, the top reviewer of Microsoft Dynamics NAV writes "Very easy to scale and the new pricing model is a lot cheaper". Infor CloudSuite Industrial is most compared with Infor LN, Infor Distribution SX.e, Infor M3, SAP S/4HANA and SAP ERP, whereas Microsoft Dynamics NAV is most compared with SAP ERP, SAP Business One, SAP S/4HANA, Oracle E-Business Suite and IFS Applications. See our Infor CloudSuite Industrial vs. Microsoft Dynamics NAV report.
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