No more typing reviews! Try our Samantha, our new voice AI agent.

IBM Maximo Application Suite vs Infor CloudSuite comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Maximo Application Suite
Ranking in Enterprise Asset Management (EAM)
1st
Average Rating
8.2
Number of Reviews
33
Ranking in other categories
Billing Software (4th)
Infor CloudSuite
Ranking in Enterprise Asset Management (EAM)
3rd
Average Rating
7.8
Reviews Sentiment
6.1
Number of Reviews
19
Ranking in other categories
CRM (23rd), ERP (13th), Local Government CRM (3rd), Product Configuration and Quoting (10th), Warehouse Management (3rd), Cloud HCM (12th), Financial Close Software (12th)
 

Mindshare comparison

As of October 2026, in the Enterprise Asset Management (EAM) category, the mindshare of IBM Maximo Application Suite is 12.3%, down from 22.9% compared to the previous year. The mindshare of Infor CloudSuite is 6.7%, up from 6.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Asset Management (EAM) Mindshare Distribution
ProductMindshare (%)
IBM Maximo Application Suite12.3%
Infor CloudSuite6.7%
Other81.0%
Enterprise Asset Management (EAM)
 

Featured Reviews

Antony Mishra - PeerSpot reviewer
Java Software Engineer at GPA
Asset management has become streamlined and decision-making is now driven by lifecycle data
The best features IBM Maximo offers are that it is very simple to deploy on OpenShift using Ansible playbooks. It also has excellent support for integration, is simple to configure, and the asset register is very straightforward. Work management and managing inventory are seamless. In terms of integration support, I have used preventive maintenance, work generation, accurate work execution planning, tracking actuals, and I can easily integrate with other tools and systems. IBM Maximo Suite gives me a single place where service cycles are standardized and tied to compliance. IBM Maximo has positively impacted my organization as it has been a very useful tool. It reduced human error by moving away from pen and paper-based scheduling. It saved cost by minimizing unexpected downtime of assets, with approximately 50% of time being saved. We have also reduced overwork among staff by removing redundant information and smoothing task flows. It helps us scale our team without micromanaging small issues.
AA
Project Manager, Program at SPTLabtech
Integrated planning has improved document automation but reporting and user experience still need work
There are areas where Infor CloudSuite can improve. I have touched on the pros and key strengths of Infor CloudSuite, but end-user feedback indicates that there are several areas where the user experience can improve. For instance, when it comes to reporting, it comes with a very limited number of reports, and the standard reports are clunky, requiring a technical resource or developer to enhance or make them presentable. Another area is user experience; it takes several clicks to get to the information, and the user interface isn't that intuitive. Compared to other solutions, such as top-tier options such as Oracle or SAP, this stands out as an area needing improvement. When it comes to integration, Infor CloudSuite does offer a great deal of flexibility. It comes with APIs, so you can integrate with any third-party systems you may use. On that front, it's sufficient; however, it does require some specialized resources, as it's not a layman's job, and developers need to help with the integration. This is generally the case for any ERP. The user interface could indeed be better, and there is a steep learning curve for users; it takes time for them to get accustomed to Infor CloudSuite's interface and forms. However, once users adapt, it becomes easier and smoother to navigate. There are great features associated with Infor CloudSuite, such as DataViews and Birst as a business intelligence tool, which can be integrated with the basic product. Implementing Birst isn't plug-and-play; it requires a team of technical resources to execute. Additionally, there is a feature that allows integration with Excel, which can be installed by your IT team.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Reliable, very configurable, and it's all integrated in the same database."
"Has a powerful audit combination that helps achieve high accuracy."
"I have found Work Order management the most valuable feature. Additionally, it is a very robust and powerful solution."
"It is configurable, where you can add extra fields to screens and to the database."
"When it comes to their reporting and analytics capabilities, I find them to be superb."
"The most valuable features are the ability to create work orders and preventative maintenance."
"IBM Maximo has increased our efficiency by 65%."
"The large range of configurability of the product is great, since everyone has a different way of doing things."
"Some valuable features include improved transparency in sales processes, which has been vital for our operations."
"If you are working in the food and beverage industry, I would say it's a perfect solution."
"The customization capabilities of CloudSuite Industrial are also there."
"It is a complete wave management system to increase processing efficiency."
"The stability of the solution is perfect. I rate it a ten out of ten."
"It is a scalable solution."
"Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities."
"It is a very scalable solution."
 

Cons

"Revision management of file attachments."
"IBM Maximo is similar to an ARP. Because it's so massive, you can easily get lost using the application."
"It could use some alignment regarding some standards and the tracking of the IT assets. Even though they have all of the information (i.e. where are the assets, who owns the asset, etc.), they were not mapping it to different cyber standards."
"It needs full-service visibility. There are a lot of things that are hard for users to find out. For example, the Service Catalog is not too friendly. You really have to know what you're looking for."
"The pricing model of the solution has room for improvement as well as the after-sales support."
"On a scale of one to ten, where ten is easy and one is difficult, I rate the setup process a two since it is very complicated."
"Many improvements are needed in the customer support service department because of delays in response, which are very costly."
"IBM Maximo covers GL but only at a surface level. It doesn't provide deep account analysis."
"Infor OS is powerful, but the documentation is terrible."
"Pricing is always an area where there is room for improvement."
"There should be better clarity and agreement on all interfaces and requirements before signing a contract. This would avoid unexpected costs and complications later on."
"They could include marketing automation for the product."
"The disadvantages of Infor CloudSuite are related to Absence Management. There are too many setups for users to establish absence plans, formulas, and calculations."
"Infor needs to work on its documentation. For example, if I need to create a business object deployment from LVN to element, the instructions for this are insufficient. Many specific use cases aren't covered in the manual."
"For the quality department, there is a module called quality, and I feel it has to be a little bit simplified."
"There are areas where Infor CloudSuite can improve. For instance, when it comes to reporting, it comes with a very limited number of reports, and the standard reports are clunky, requiring a technical resource or developer to enhance or make them presentable."
 

Pricing and Cost Advice

"I do not know about the price of the solution. However, this has been an expensive project overall."
"The price of IBM Maximo could reduce, it is expensive."
"You pay for what you get. There are lots of options depending on how you would like to implement Maximo."
"$USD700 per agent user."
"Where available, concurrent licenses can be more cost efficient and provide more flexibility."
"On a scale from one to ten, where one is low and ten is high, I rate the pricing a nine. The price is very high."
"IBM has changed the licensing policy. As I understand now, they are going from a complex way of licensing to a more simple way of licensing."
"​Explore internal processes in order to evaluate the correct number of users in each Maximo module, then evaluate the different offers of pricing and licensing.​"
"For on-premise installations, the licensing is yearly."
"The pricing is not built on a standard model."
"I'm working for a German company, but I'm located in Portugal. In the German market, Infor's price isn't an issue for clients, but Infor is losing market share every year to SAP in Portugal. Portuguese clients find SAP more affordable. Infor needs to work on this."
"The platform's pricing depends on the specific number of users."
"The product is expensive. I rate the pricing a five out of ten."
"It is a cost-effective solution."
"I feel it is not very cheap, very economical but also not very expensive."
"As for pricing, I secured a favorable deal at around $80,000 yearly for five years, but it was a one-time opportunity."
report
Use our free recommendation engine to learn which Enterprise Asset Management (EAM) solutions are best for your needs.
916,956 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Outsourcing Company
12%
Manufacturing Company
10%
Government
8%
Construction Company
7%
Manufacturing Company
13%
Construction Company
11%
Comms Service Provider
10%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise3
Large Enterprise22
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise9
Large Enterprise4
 

Questions from the Community

What needs improvement with IBM Maximo?
There are a couple of places, but I cannot name one at this moment because I still need to go through more of the things because there is a lot which I need to learn. Something related to the custo...
What is your primary use case for IBM Maximo?
I generally develop IBM Maximo reports and then some automation scripts, and the major thing which I have customized is an application called Archival solution that we created from scratch. For the...
What advice do you have for others considering IBM Maximo?
AI Watson, I have not used it so far. I was trying to use it, but there are some challenges for me to use it. I will definitely try to give a review once I use it. I have not used it so far. I will...
What is your experience regarding pricing and costs for Infor CloudSuite CRM?
Infor CloudSuite is cheaper than SAP and the license is on a yearly basis.
What needs improvement with Infor CloudSuite CRM?
There are areas where Infor CloudSuite can improve. I have touched on the pros and key strengths of Infor CloudSuite, but end-user feedback indicates that there are several areas where the user exp...
What is your primary use case for Infor CloudSuite CRM?
I can highlight a couple of other scenarios regarding my main use case or how I've implemented Infor CloudSuite. One is Infor Document Management, which I've seen in the past with other ERP systems...
 

Also Known As

Maximo
SyteLine
 

Overview

 

Sample Customers

Royal Boskalis Westminster N.V., DTE Energy, Swedish Match, Projetech, Fingrid, East Coast
PRIDE Industries
Find out what your peers are saying about IBM Maximo Application Suite vs. Infor CloudSuite and other solutions. Updated: September 2026.
916,956 professionals have used our research since 2012.