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INETCO Insight vs OpenText AI Operations Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

INETCO Insight
Ranking in IT Operations Analytics
23rd
Average Rating
9.0
Reviews Sentiment
8.5
Number of Reviews
2
Ranking in other categories
Payment Processing Software (43rd)
OpenText AI Operations Mana...
Ranking in IT Operations Analytics
12th
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
48
Ranking in other categories
Event Monitoring (8th), Cloud Monitoring Software (29th)
 

Mindshare comparison

As of June 2025, in the IT Operations Analytics category, the mindshare of INETCO Insight is 0.5%, up from 0.2% compared to the previous year. The mindshare of OpenText AI Operations Management is 1.8%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Operations Analytics
 

Featured Reviews

OG
Provides real-time detection for the root cause of problems, minimizing time to resolution
INETCO offers monitoring that helps the customer to have a quick way to detect their problems. It shows quickly the root cause of problems, and can give specific details from the transaction (from when the transaction started). It shows a lot of details related to that transaction. * It's a non-intrusive solution. * It provides real-time information alerts. * We can have a real-time detection for the root cause of problems, minimizing time to resolution. The customer can save time and money because it's a way of detecting the root cause of problems. For banks, it helps customers from fraud that many banks are experiencing. Therefore, customers can be more secure in their transactions, and banks can monitor fraud.
Ahmed Salman - PeerSpot reviewer
Powerful data integration, comprehensive automation, and hybrid compatibility
The data lake is a very powerful feature within OpenText Operations Bridge. It can integrate with any BI tool to collect AI data and perform a variety of functions. It offers hybrid compatibility and supports desktop application customization and cloud integration. Another essential capability is server automation, which became significantly easier with the software appliance for deployment. This solution also provides role-based access that enhances data privacy and security.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It provides real-time information alerts."
"This can help customers who already have a lot of monitoring providers consolidate what they have."
"We can have a real-time detection for the root cause of problems, minimizing time to resolution."
"I find the Micro Focus Operations Bridge dashboard valuable, including its instrument analysis and anomaly control features that help indicate root causes and problems with your infrastructure."
"The most valuable aspect of Operations Bridge for us is its integration capabilities."
"The Performance Manager provides great insight into our systems' performance."
"OpsBridge has good event correlation facilities and root-cause identification algorithms."
"The data lake is a very powerful feature within OpenText Operations Bridge."
"We haven't faced any stability issues. There hasn't been any crashes or glitches."
"It has greatly reduced the number and duration of outages as support teams are notified immediately when something goes wrong or even before something breaks."
"It's a very good product overall."
 

Cons

"It would help to have historical information."
"The dashboards from OpenText Operations Bridge, when compared to those from Splunk, are less visually appealing."
"The pricing is a bit expensive for smaller companies."
"The deployment of agents on new CI should be improved. There should be some kind of automation to directly deploy them from the console. It can maybe have some more AI functions because most of the other tools are going in that direction."
"The initial setup of this tool is complex for people who lack experience with it."
"The initial setup is a little bit complex."
"The price is quite expensive, and because of this, we may try another solution."
"The latest versions of the service reporting dashboards need improvement, such as service modeling."
"I know that in the next version, X1005, they're moving to more graphical overviews, which should help our senior managers."
 

Pricing and Cost Advice

"Customers can save costs (time and money) by integrating with this tool."
"Setup costs can be high depending on the partner, but it is worth it."
"The licensing cost for this solution is approximately $1,000 USD."
"The licensing model for Micro Focus Operations Bridge is unit-based so it can be one device or ten devices depending on your situation or model. Cost-wise, it's much more if you have more devices and features such as infrastructure monitoring, analytic dashboard, and business dashboard in your model."
"The cost is very high."
"It is competitive."
"As OpsBridge is a suite of products bundled together, you may find yourself paying for software functionality that you don't actually use, e.g. Real User Monitor (RUM)."
"Pricing is very flexible and depends on the modules selected as per the requirement."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
18%
Manufacturing Company
12%
Computer Software Company
11%
Non Profit
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What is your experience regarding pricing and costs for Micro Focus Operations Bridge?
From a cost perspective, OpenText Operations Bridge is cost-effective as it saves us man hours. What used to be done manually by a person is now done automatically. With its automation capabilities...
What needs improvement with Micro Focus Operations Bridge?
The only aspect I find lacking in OpenText Operations Bridge is more aesthetic. The dashboards from OpenText Operations Bridge, when compared to those from Splunk, are less visually appealing. Splu...
What is your primary use case for Micro Focus Operations Bridge?
We use OpenText Operations Bridge ( /products/opentext-operations-bridge-reviews ) more from an event correlation perspective. We do not use it for pure monitoring since we have other monitoring to...
 

Also Known As

No data available
Micro Focus Operations Bridge, Operations Bridge Manager, Micro Focus Operations Analytics
 

Overview

 

Sample Customers

Nedbank, Sinergia, FIS, TNS (Calypso Canada), Moneris Solutions, Travelex, Telecom New Zealand (Gen-i), Open Solutions Canada (Fiserv), Transaction Junction, Blue Shore Financial
GE Money Bank, Bank AlJazira, Tech Mahindra
Find out what your peers are saying about Splunk, New Relic, IBM and others in IT Operations Analytics. Updated: June 2025.
859,129 professionals have used our research since 2012.