Icinga vs Zenoss Cloud comparison

Why PeerSpot?

Icinga and Zenoss are both solutions in the Cloud Monitoring Software category. Icinga is ranked #35, while Zenoss is ranked #42. Icinga holds a 1.9% mindshare in CMS, compared to Zenoss’s 1.7% mindshare. Additionally, 85% of Icinga users are willing to recommend the solution, compared to 100% of Zenoss users who would recommend it.

Icinga

Read 17 Icinga reviews

8,249 Views
3,877 Comparison Views

85% willing to recommend

Zenoss Cloud

Read 8 Zenoss Cloud reviews

8,128 Views
2,764 Comparison Views

100% willing to recommend

Icinga

Zenoss Cloud

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 6, 2024

Zenoss Cloud and Icinga compete in the IT monitoring solutions category. Zenoss Cloud appears to have the upper hand due to its extensive features, better deployment experience, and more responsive customer service.

Features: Zenoss Cloud is valued for its extensive monitoring capabilities, integration options, and scalability. Icinga offers powerful core monitoring features, configurability, and flexibility.

Room for Improvement: Zenoss Cloud users note the need for more streamlined customization and improved documentation. Icinga users suggest enhancements in user-friendliness and more straightforward setup processes.

Ease of Deployment and Customer Service: Zenoss Cloud is favored for its relatively smooth deployment and effective customer service. Icinga has a steeper learning curve, and users often find its deployment more complex. Icinga’s customer service is noted to be slower compared to Zenoss Cloud.

Pricing and ROI: Zenoss Cloud is a costlier option but leads to a satisfactory ROI due to its features and support. Icinga's open-source model makes it more affordable, but the total cost of ownership can rise with additional features and support.

To learn more, read our detailed Icinga vs. Zenoss Cloud Report (Updated: October 2026).

Buyer's Guide

Icinga vs. Zenoss Cloud

October 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Icinga

Ranking in Network Monitoring Software

49th

Ranking in Server Monitoring

17th

Ranking in IT Infrastructure Monitoring

51st

Ranking in Cloud Monitoring Software

35th

Average Rating

7.6

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Zenoss Cloud

Ranking in Network Monitoring Software

63rd

Ranking in Server Monitoring

25th

Ranking in IT Infrastructure Monitoring

52nd

Ranking in Cloud Monitoring Software

42nd

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Infrastructure (19th), Event Monitoring (14th), Container Monitoring (9th), AIOps (28th)

Mindshare comparison

As of November 2026, in the Cloud Monitoring Software category, the mindshare of Icinga is 1.9%, down from 3.6% compared to the previous year. The mindshare of Zenoss Cloud is 1.7%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Icinga	1.9%
Zenoss Cloud	1.7%
Other	96.4%

Cloud Monitoring Software

Featured Reviews

reviewer2292201

Innovation Service Manager at a tech services company with 201-500 employees

Easy to use, and it's possible to customize the product as per the needs we may have but average multi-tenancy aspect

It's supported by the community. We use Icinga, which is not part of the Open-Source platform but is wrapped into a commercial solution from another provider, a local provider in Italy. Icinga is an open-source platform, so it is supported by the community. It's quite easy to use, and it's possible to customize the product as per the needs we may have. So it's not expensive, and it's quite a general purpose. We can easily monitor any kind of infrastructure we encounter. The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated. The alerting is the same as any other monitoring platform. It's not a "wow" feature that has changed our lives, but it's perfectly adequate.

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ClaudiaChen

Cloud Architect - Senior Technology Architect at Telstra

Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features

As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"People should know that it is simple and advanced."

"Icinga has multiple automation and integration features. There is an API for everything and a web UI for configurations. The APIs enable you to automate tasks in Icinga. We can also use plugins to talk to the API. The Icinga Director talks to a database in the background, and you can import settings from the CMDB to all systems in Icinga."

"We have found the solution to be stable."

"Icinga does the job and is fairly stable."

"I like the ability to amend and adjust things really easily, which is useful in a case where you could make it auto-discover and then set a template to say all of these applications or servers under this template have an automatic threshold set that you’d set up manually."

"Icinga2 was designed to delegate, distribute and balance tasks between several nodes."

"If you have a small infrastructure or a small number of devices that you want to monitor, then I think it's a good solution."

"I use it for monitoring infrastructure and it was very good for that issue."

More Icinga pros

"The most valuable feature is the flexible discovery mechanism."

"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."

"Overall, it's a great solution, and I consider it to be one of the best."

"It is the most flexible solution of this type, but it takes time to adapt."

"It's easy to use."

"Zenoss is more complex than LogicMonitor, but scalable and hugely customizable."

"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."

"The custom built integration is one of the most valuable features because you can see all the especially critical items."

More Zenoss Cloud pros

Cons

"There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved."

"The user interface should be improved."

"It needs Trap SNMP. I saw the documentation for Zabbix, that it has its own built-in product which handles SNMP traps, and there's nothing similar in Icinga or Nagios. I think this feature is most important for me."

"Icinga is a complex solution that's hard to learn. It's a powerful product for monitoring, but new users will have a hard time figuring out what to do."

"It is not really adequate for our current needs. It causes additional issues which we have to work around and takes us time that a better solution would not."

"In general, the product does not look good. However, it does what it is supposed to do. So, the improvements should focus on usability and UI."

"At this time, the layout of the website is a bit difficult. It should be more user-friendly for changing the background and logos."

"Icinga’s automation could be improved."

More Icinga cons

"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"

"It would be ideal if the product offered sound alerts."

"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."

"Technical support is 3/10, poor: Incomplete and poor documentation Undocumented processes Inconsistent solutions to problems depending on source"

"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."

"This solution is complex for beginners so it takes some time to learn."

"There was a problem with Zenoss and storage monitoring."

"The AI aspect needs to improve."

More Zenoss Cloud cons

Pricing and Cost Advice

"We're using the free version of Icinga."

"The product is inexpensive compared to other DBM products."

"It's an open-source solution."

"The solution is free to use."

"This is an open-source solution with paid support."

"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."

"It is cost-effective, and the return on investment can be very interesting because the price is low."

"The solution is cheap."

"It depends on the customer, what he wants."

"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."

"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."

"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."

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Top Industries

By visitors reading reviews

Educational Organization

14%

University

13%

Comms Service Provider

12%

Financial Services Firm

Comms Service Provider

15%

Construction Company

12%

Manufacturing Company

10%

Transportation Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	4
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	4
Large Enterprise	5

Questions from the Community

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What is the best network monitoring software for large enterprises?

In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...

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Comparisons

Zabbix vs Icinga

Compared 8% of the time

Checkmk vs Icinga

Compared 5% of the time

Nagios XI vs Icinga

Compared 5% of the time

Nagios Core vs Icinga

Compared 3% of the time

SolarWinds Server and Application Monitor vs Icinga

Compared 3% of the time

More Icinga Competitors

Zabbix vs Zenoss Cloud

Compared 7% of the time

Nagios XI vs Zenoss Cloud

Compared 4% of the time

Splunk AppDynamics vs Zenoss Cloud

Compared 3% of the time

ScienceLogic vs Zenoss Cloud

Compared 3% of the time

Dynatrace vs Zenoss Cloud

Compared 3% of the time

More Zenoss Cloud Competitors

Product Reports

Buyer's Guide

Icinga

October 2026

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Buyer's Guide

Zenoss Cloud

October 2026

Download Zenoss Cloud product report

Also Known As

Icinga Cloud Monitoring

Cloud Monitoring, Zenoss Service Dynamics

Overview

Icinga is an open-source monitoring platform known for stability and scalability. It offers object-oriented configuration, extensive plugins, and community support, providing a robust environment for monitoring servers, network devices, and infrastructure components.

Icinga facilitates intuitive setup through features like the Icinga Director, allowing for efficient configuration, automation via APIs, and flexible customization with add-ons. It supports clustering for distributed monitoring and self-healing event handlers. Integration with external tools further enhances its adaptability. While valuable, users suggest improvements in dashboard aesthetics, installation procedures, and data consistency. Automation and network discovery capabilities require further development, as does the need for built-in scripts and plugins. Icinga proves complex for beginners, with multi-tenancy support rated average and role management needing simplification.

What are Icinga's main features?

Object-Oriented Configuration: Simplifies custom plugin development and setup.
Icinga Director: Facilitates intuitive and efficient configuration management.
API Automation: Enables automated processes and seamless integrations.
Clustering Support: Allows scalable and distributed monitoring solutions.
Self-Healing Event Handlers: Automatically manage and correct system issues.
Integration and Add-Ons: Expands functionality with external tools.

Which benefits do reviews often highlight?

Scalability: Easily adapts to growing monitoring needs.
Community Support: Access to a wide range of shared knowledge and solutions.
Customizability: Tailors the platform to meet specific monitoring requirements.
Stability: Delivers consistent performance and reliability.

Organizations use Icinga to monitor Linux and AIX servers along with network devices, storage, and firewalls. It supports resource surveillance, application checks, automated ticket generation, and alerting. Managed service providers use it for multi-tenancy setups, finding it essential for server health and configuration management across mixed infrastructure landscapes, leveraging plugins and SNMP Traps for proactive monitoring.

Icinga

Zenoss Cloud provides a comprehensive overview of IT environments, supporting cross-cloud functionality, scalability, and robust integrations. It offers dynamic monitoring through its intuitive dashboard and supports hybrid deployments across cloud and on-premises infrastructures.

Zenoss Cloud enables users to monitor network infrastructure and operator platforms efficiently. With features like agentless monitoring and real-time alerts, Zenoss Cloud integrates seamlessly with external systems such as ITSM tools. Its flexible functionality allows for the management of both on-premises and cloud infrastructures like AWS and Azure. Users benefit from easy setup and strong technical support, although they seek enhancements in AI capabilities and simpler installation. The pricing model and complexity for beginners and storage monitoring are areas for improvement.

What are the key features of Zenoss Cloud?

Dynamic Monitoring: Enhances user experience with real-time insights.
Cross-Cloud Functionality: Supports hybrid deployments across AWS and Azure.
Agentless Monitoring: Simplifies deployment with minimal overhead.
Scalability: Grows with your network's demands.
Custom Integration: Supports notifications and alerts tailored to user requirements.

What benefits should users expect from Zenoss Cloud?

Time Efficiency: Quick setup and operation save resources.
Comprehensive Support: Extensive documentation streamlines troubleshooting.
Cost-effective Monitoring: Prevents multiple charges in server monitoring.
Enhanced User Experience: Offers seamless integration with existing IT infrastructures.

Zenoss Cloud is widely used in monitoring solutions for industries including technology and data centers. It supports direct monitoring of systems like vSphere and NetApp, making it ideal for IT operations and managed services. Integration with tools such as ServiceNow and SolarWinds aligns it with diverse IT environments.

Zenoss

Sample Customers

Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre

2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation

Buyer's Guide

Icinga vs. Zenoss Cloud

October 2026

Free Report: Icinga vs. Zenoss Cloud

Find out what your peers are saying about Icinga vs. Zenoss Cloud and other solutions. Updated: October 2026.

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